Learn & Share

As I search the knowledgebase, I am unable to locate an article that distinguishes catalog search from global search. After testing, it appears that global search performs differently (more powerful) than catalog search. For example, searching in global brings tags into the fold when returning relevant results, but catalog search seems to ignore tags and only prioritize title + description. Is this true?We are moving toward the decision to suppress global search and rely solely upon a catalog search for our learnings, so it would be helpful to understand search functionality in catalogs to help inform our content strategy. 

Hi there, How do managers/team leads in Docebo assign courses to a team member? Thank you!

Hello everyone,I would like to propose the addition of a "not_paginated" parameter to all the APIs. This would enable us to "force" all results onto a single page.This is particularly beneficial for simplifying API calls when using middleware to manage them, eliminating the need to implement a more complex system for handling multiple pages.If this change is not feasible in the short term, another alternative could be to increase the "page_size" parameter, which is currently often set to a maximum of 200 items.Please let me know your thoughts on this and whether you think it's feasible.Thank you, Marco.

Is it possible to hide the training material that sits inside courses from the global search?  This can be very confusing for our end users when looking for Discover, Coach and Share content to land on a formal course page asking them to enrol.

Hello,Is there a way to track metrics on who is clicking on notifications and when they’re doing so? Ideally, I'd like to see a line graph or similar visualization, showing how users and managers interact with notifications over days and months, similar to the graphs in Docebo Insights. It would also be helpful if we could categorize these clicks by Managers, Power Users, Users, and Superadmins to better gauge the effectiveness of our communications across different groups for reporting.Currently, we have to track notification clicks using a different software, but it would be more efficient if Docebo had this functionality, since it handles our Notifications. Does anyone know if this feature is available?

Howdy! Does anyone know of a way to auto archive course enrollments for deactivated users? We have an OKTA integration that will deactivate users in Docebo once deactivated in the OKTA/ADP. The issue is their enrollments are still active on the system.Thanks! 

Hi!Does anyone know how/where I can change the phrase “Learning Plan is under maintenance” ? I was able to change this for courses in the localization tool but have been unable to locate this for a learning plan. Thank you!  

Hi, is there a way that a power user can create subcategories folders that he has access to and where he can create courses in? Thank you for letting me know :) 

Hello wise community,I am attempting to pull the links to our course using the course API. IT doesn’t return the course link, only the link to the location.Does anyone know a way to grab all the course links? Thanks! 

Has anyone figured out a way for a user to view the content of their survey submission?The reason I ask is, I’m trying to figure out a way for users to “take notes” somewhere during their experience of taking a course. So I guess my broader question is, has anyone implemented something like this? We’d want only the user to have access to the notes so a shared doc wouldn’t work in this case.

Hi all,I want to create a contest in which users would recommend courses/ learning plans to engage their peers for learning.the user with the most recommendations (and likes) gets a first place badge. what would be the best practice to develop this kind of a discussion board/ forum/ Q&A section? the recommendation would probably be a link to the course. Thanks!

Hello all. I am hoping someone can point me in the right direction.  I am trying to leverage Docebo Connect to cycle some of the single transaction API endpoints.  I have been through all of the Docebo University courses related to Connect - and I’m still clueless on how to actually make this work.  This seems like something a LOT of us are trying to do (figure out a way to automate bulk actions where the platform lacks out-of-the-box functionality. Are there other resources somewhere that you can get step by step instructions for how-to?  I feel like maybe I’m missing information that DU feels is common knowledge and I’m struggling.  If you have resources or know of other external training that could help, please send my way! Thanks! 

I can see another unanswered question about custom reports so it may be its just not possible.  Basically I'm struggling to get the custom reports give me what I want.  Ideally these are the reports i want.Weekly report showing me courses scheduled for the next 3 weeks and how many enrolments on each course Courses that are scheduled that have less than 5 enrolments (any time)Possible?  We have monday morning meetings to look at up and coming scheduled courses and it would be good not to have to go through each course one by one to check enrolments etc.

Hello Docebians and Docebo friends!We need to have an automated process to unenroll terminated users from any courses they are enrolled in except for completed ones.  Has anyone solved how to do this or is this still a manual effort?

Hello,I would like to send a weekly reminder to those that have not completed a E-learning course. I selected ‘learner has yet to complete the course’ notification. I noticed that it give me two options, after the event or manual. If I set this it up with the event for a weekly time line will it send the notification until the user has completed the course or it will it only send once? 

We are having issues with the question to expert notification.  It is active, however an email is never sent. It also will not permit me to select a filter so I can choose an email destination.  Has anyone has success in this using this notification?

HiI would like to create a notification (Certification has expired) 30 days prior to this event happening to all users and for their Direct Managers to receive this also.Would I need to set up two different notifications - Certification has expired: User receives this, states the course name, and they have 30 days to enrol into this course as a refresher. Certification has expired - same conditions as above but the Direct manager also receives this for users in their team when a certification is due to expire.  Would the Direct Managers need to sit on a branch or group as Power Users, but how does this link to the specific users for each Direct Manager?

Just noticed that anyone with access to view users can also access the option to “Manage Team Requests” and potentially remove a team member association. This page seems to track all changes made to employee/manager relationships whether done by an admin or via CSV import. This definitely poses a risk…Does anyone know or have CSS to hide this option on the User Management page? @gstager ?thank you.

Hi,I am aware that Docebo doesn’t assist with HTML/CSS code BUT I have an interesting scenario. CSS code works well in sandbox and viewed as test user. In production it works in Composer/Desktop Preview BUT when I log in as test user, it doesn’t work. Can someone give me a hint on what am I missing?This is CSS code - second button follows the same logic:This is HTML code it refers to:<div id="tfs-banner" class="tfs-banner" style="height:180px;background-image:url("https://cdn5.dcbstatic.com/files/e/c/academy_docebosaas_com/userfiles/816732/black.png");background-position:left;background-repeat:no-repeat;padding:30px;color:#ffffff;"> <img src="https://cdn5.dcbstatic.com/files/e/c/ecovadis_docebosaas_com/userfiles/816732/baner.png" alt="" width="720" height="142" /></div><p>&lt

I wanted to share something that I found that has and is saving me tons of time.  We had a user deleted in an integration so all their training history is lost/deleted.  I have to manually add the history/enrollments to ILT’s back.  Here’s what I found:  look up your course and once you see it populate, on the far right you’ll see the number of enrollmentsSo, I went into the first number, searched for my user, three little dots on the far right, choose enroll into sessions, find the session you want, and you can enroll the user.I just thought I would share!!!

Greetings!I believe we all want the same things when we archive a course (because it’s out of date and/or being replaced entirely by a new course):The course to be invisible to power and regular users. User history in the user profile to remain. The ability to report on users after the fact. I have been testing this topic and my approach has been to:Use the Course Summary report to retain a pdf of users who were enrolled in the course. Archive enrollments with unenrollThoughts?

Hello,We have been helping test the Insights tools. We love where this is going. However, we want to be able to customize the data fields used in some of the visualizations.For example: The heatmap (Completions by Group). We love how easy it is to understand this visual. However, we don’t use groups very much and would like to switch out the Group field for a Branch field. Is this something that will be possible in the final product?Thanks,Erin

I am in the process of creating a quiz for commercial teams at my company. This will be done quarterly to ensure they understand the value and business case of new features and products. A problem we have ran into is that, if a user doesn’t pass, they have to redo the entire quiz. This becomes very cumbersome. Especially if the quiz is quite long. Unfortunately, there is no option in Docebo for the user to only do their wrong answers. They must redo the entire quiz. What are some ways to navigate this so users don’t have to constantly redo the entire quiz? 

I encountered an interesting problem where we want to have an alternative completion e-learning available for ILT events. This is easy to do with course-to-course equivalencies, but once you get to the event level, it becomes a little trickier.There’s the option for a recording upload to mark users complete that missed the event, however, as I understand, this recording must be uploaded manually after each event.I’m just wondering if anyone has found a way to have event-level make-up courses be accessible somewhat automatically. Any ideas would be a huge help. I know it’s super specific, but just curious if this is possible.

I have an “ILT session Enrollment” notification setup to invite users to a calendar event for the session they just signed up for.However, this session contains multiple events within it - but they are only technically being invited for a calendar hold on the first event in the series.Does anyone know of a way to invite users to have calendar holds for every event in the session?Thanks!