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670 Posts
Annarose.Peterson
Hero III
Annarose.PetersonHero III
asked in Water Cooler Talk
Transparency in Docebo Tickets

When we open a ticket with Docebo, sometimes our issues need to be reviewed by a Senior Resource.  This is great except, once it is in the hands of a Senior Resource, there is no visibility to what is actually happening on our tickets.  We don’t know if there are tasks associated with the ticket, or if anyone has been actively working on our issues.So the customer who opened the ticket has to bug the support person who picked up the ticket for updates.  The support person then has to reach out to who ever else, wait for a response, then when they have time, respond back to the customer.  This is time consuming and can allow for mistakes when relaying information.It would be nice to be able to review if there is any activity, for example tasks, notes or if other departments have to assist. This way we are not having to constantly request updates from the support staff that has picked up our tickets.  .  

933
P
TrishAH
Helper II
TrishAHHelper II
posted in Water Cooler Talk
Stop changing the Power User Profiles monthly and change something that needs it!

It appears that every time there is a system update, the management of User Profile menus changes. This is infuriating. The latest version is particularly frustrating, requiring significantly more clicking than previous iterations. I would rather see a dashboard look of all the options, rather than each item being in its own pull-down menu. This is NOT an improvement nor is it time-saving. There are other areas of the platform that need attention rather than simply changing the interface for this area repeatedly, to no benefit.

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N
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
🏆 Weekly Leaderboard Results [Jan 31-Feb 4]

Interested in which members claimed a top spot last week?We’ve got the results for the weekly leaderboard, number of new members and all those that took their ranks to the next level last week  The top 5 from the leaderboard last week were:@lrnlab  @alekwo  @dklinger  @gstager    @LSP     Congratulations to the top 5 from last week and we’re excited to welcome @LSP to the leaderboard for the very first time!   Welcome to our newest membersWe’re starting off February strong as we welcomed 66 new members! We hope you’ll take a moment to introduce yourself so we can learn a little more about you.   Leveling UpCheck out the 17 members who took their ranks to the next level(s) last week, they deserve this special recognition! @brandonq  - Newcomer   Novice I @willingworth  - Newcomer   Novice I @NadavSH  - Newcomer   Novice I @jpolson  - Newcomer   Novice I @phettes - Newcomer   Novice I@Seth Clark - Newcomer   Novice I @margretek  - Newcomer   Novice II @cmerullo  -  Novice I   Novice II @

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erin.brisson
Docebian
S
sbijaczyNewcomer
asked in Water Cooler Talk
Registration form Captcha

Hello Community,I wanted to reach out to see if anyone else has brought up the fact that the registration forms do not have any type of bot prevention logic. With bots becoming more intelligent and the amount of fraud online being most prevalent now, my recommendation would be to add a ‘Captcha’ on all forms that require input fields. At my company, we are going through a DARM assessment, and have hit a roadblock because bots are able to fill in this form. Has anyone encountered this before as a risk? And has anyone brought this up before for integrating a Captcha? Thanks so muchShari Bijaczyk

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S
Stephen.Barton
Guide II
Stephen.BartonGuide II
asked in Water Cooler Talk
Do you use the Central Repository much ?

Hi all,I guess the question is if 99% of my training materials each belong in one course, should I put them in the Central Repository ?We have very few materials that go into more than one course - and where we do we would want the material marked complete in both courses if they were completed in one or other, so I can see the benefits as listed here and discussed in a previous thread below. What's your take ?Manage all training material in a centralized library Avoid duplicated content Update training material easily at once for all courses Track training material in the same report, regardless of the courses where it is placed.  

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dklinger
Hero III
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
🏆 Weekly Leaderboard Results [Jan 24-28]

Here are the results for the leaderboard, new members and all of our level ups from the last week of January  The top 5 from the leaderboard last week were:@gstager  @dklinger  @Stephen.Barton  @alekwo   @lrnlab   Challenge accepted by @gstager @alekwo and @Stephen.Barton for hanging on to their top 5 finish from the very start of the week! And the friendly competition continues for @dklinger and @lrnlab  . Congrats everyone!  Welcome to our newest membersIt was an incredible week as we welcomed the highest number of new members in all of January, 64 new joins! Thanks to @S000879 for taking a minute to introduce himself. We’re so glad you are here and look forward to learning from you (fyi he’s been using Docebo for almost 15 years!!! ).  Leveling UpCheck this out! We had 21 members level up last week which is a 110% increase week over week .  @leilaishtayeh  - Newcomer   Novice I @JDigital  - Newcomer   Novice I@dkraige  - Newcomer   Novice I @cnii808  - Newcomer   Novice I@Jenny Eng

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dklinger
Hero III
JZenker
Guide II
JZenkerGuide II
posted in Water Cooler Talk
Concerns after this month's webinar

Hello everyone,After hearing today’s webinar, I feel we are still not moving towards the goals that are very needed within any basic LMS: Robust and updated email notification module Updated Dashboards for Reporting Retraining of courses Updates to Localization/Making Global Updates for all languages at once Updates to Power User permissions/letting power users create other power users Gamification updates Customization of the global search bar Customization of the virtual coachIt’s great hearing about these various UI, and verbiage changes but they are not the items we’re looking to have resolved - and I feel the time can be better dedicated to more highly requested items. Does anyone feel the same? Can the Docebo team at least provide some concrete updates to the above? Many of these updates were promised last year. Thanks for reading.

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N
JZenker
Guide II
JZenkerGuide II
asked in All about Inspire
Google Analytics - Inspire 2021

Hello,Has the Google Analytics guide been released yet as mentioned during Inspire 2021? It was said it would be available end of October. Thanks!  

1626
erin.brisson
Docebian
Stephen.Barton
Guide II
Stephen.BartonGuide II
posted in Water Cooler Talk
Replies to posts

it’s great have these forums to find out about releases, post ideas, and share information.When people send a reply I was wondering if it would be better to have the most recent replies at the top of the thread, rather than having to scroll past posts you’ve read before to see what’s been added - could just be me of course. What do you think ?

507
steveninfinger
Helper III
abaumgard
Influencer II
abaumgardInfluencer II
asked in Water Cooler Talk
What are the dates for the new Manager Reporting and Course Advanced Settings Features to go live?

I know this was mentioned during the session, but I missed the dates. Thanks

281
Stephen.Barton
Guide II
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
🏆 Weekly Leaderboard Results [Jan 17-21]

Check out the results from our leaderboard last week as well as our new members (plus an exciting milestone!) and all those that levelled up  The top 5 from the leaderboard last week were:@dklinger @lrnlab @alekwo @TrishAH  @gstager  Congrats to @dklinger @lrnlab @alekwo and @gstager for another top 5 finish. If you can believe it, there were only 2 points that separated the top 2 last week! Also, welcome to the leaderboard @TrishAH, you’re among some great company.   Welcome to our newest membersWe are keeping the momentum strong as we said hello to 56 new members last week! But wait, there’s more...we also welcomed our th member. Congratulations to @Lucyp   This is such an incredible milestone and we can’t thank all of you enough for being part of this community.   Leveling UpCongrats to these 10 members who levelled up in their ranks last week (plus @JEntis who was missed in the previous week’s leaderboard update!)  @JEntis  - Newcomer   Novice I (Jan 10-14)@TeriV  - Newcomer   Novi

561
dklinger
Hero III
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
🏆 Weekly Leaderboard Results [Jan 10-14]

Last week was a close race to the finish . Check out who made it into the top 5 as well as all those we welcomed and those that took their rank to the next level  . Plus, I have a question for you about these weekly leaderboard updates and look forward to seeing your responses.  The top 5 from the leaderboard last week were:@lrnlab @alekwo @gstager @Annarose.Peterson @Stephen.Barton It was so close, just a few points separated #1 and #2 with @lrnlab  just squeaking by @alekwo! We’re happy to see @gstager and @Annarose.Peterson back in the leaderboard as well. And it was the first top 5 finish for @Stephen.Barton. Congrats!!   Welcome to our newest membersWe welcomed 48 new members last week! Shoutout to @Jeremy.Davies who took a moment to introduce himself. He let us know he’s in the midst of implementation, so if you have any wise words, helpful advice or just want to provide some community encouragement, take a minute to post a reply!   Leveling UpLeveling up is an important accomp

431
Adam Ballhaussen
Guide III
Stephen.Barton
Guide II
Stephen.BartonGuide II
posted in Water Cooler Talk
Voice Over for eLearning

Hi all, I just wanted to share an e-learning related highlight from last year. It was discovering Well Said Labs, which is software for creating AI generated audio files (which we then import in to Adobe Captivate e-learning).It sounds so much better than the voices that come with Captivate, it’s quicker than recording a person reading from a script and if your eLearning module gets updated, you don’t need to use the same person to update the audio file as you would if you recorded a real person. There are over 20 voices to choose from, why not check it out now?https://wellsaidlabs.com/PS, this is an altruistic shout out, the Firm or I derive no benefit from people signing up - I just wish I’d known about it earlier so am sharing this with you. Stephen

553
Daniel
Hero III
JZenker
Guide II
JZenkerGuide II
asked in Water Cooler Talk
Enrollment statuses being updated?

It seems that Subscribed is still being used under My Activities → Courses, however, when looking at Enrollments tab under a Course, Subscribed is now “Enrolled.” Can anyone else confirm? If it’s going to be changed, can it be changed platform wide so that some modules aren't still using Subscribed? 

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erin.brisson
Docebian
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
🏆 Weekly Leaderboard Results [Jan 3-7]

Happy New Year Docebo Community The very last week of 2021 was a quiet one. We had 11 new members join and only one member level up (congrats to @danwinter for moving from Novice III into Contributor I before 2022!!).We also saw some new names in our top 5 leaderboard from Dec 25-31 , check them out:@Bart_at_Yamaha Motor  @alekwo  @BHDan  @hilary.krottgonzales  @CDoerger Way to end the year with a top spot everyone!  Now, let’s take a look at last week’s action The top 5 from the leaderboard last week were:@lrnlab  @Swatson    @sjennings78  @JZenker  @alekwo Our very first community Hero 🦸 , @lrnlab, made it back into the top spot last week! In close second was @Swatson with their very first appearance in the top 5 (since we started the leaderboard updates back in August). Great job claiming a top 5 finish in the first week of 2022!   Welcome to our newest membersWhat a way to start the New Year! Last week we said hello to 58 new members. In case you haven’t noticed, we are currently

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erin.brisson
Docebian
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
🏆 Weekly Leaderboard Results [Dec. 20-24]

With the lead up to Christmas , here’s a look at who made their way into the top 5 leaderboard last week!  The top 5 from the leaderboard last week were:@gstager   @dklinger   @lrnlab @Lucy.blake  @emermuldoon Congratulations to @gstager who held on to the top spot last week and made a triumphant debut into the #1 spot for the first time! @Lucy.blake and @emermuldoon are newcomers to the top 5 (@emermuldoon in their very first week!!!). The friendly competition continues for @dklinger and @lrnlab with only 10 points separating them last week. That’s really close. Great job everyone!   Welcome to our newest membersWe said hello to 27 new members last week! @amanda.f made her way into the Novice rank by posting her introduction. Thanks Amanda!   Leveling UpEven though it was a quiet week last week, we still had 11 members level up. And, if you’ve been following the leaderboard updates for the past 6 weeks, you may notice a pretty special accomplishment by the last member listed below  @g

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erin.brisson
Docebian
ronda.morra
Docebian
ronda.morraDocebian
posted in News & Announcements
🔥 Docebo's NFT Charity Project is now LIVE! 🔥

Buy yourself a piece of L&D history this holiday season through Docebo’s NFT Charity project We think it’s safe to say that 2021 was a year of significant innovation and change. To keep with that theme, we’re giving you the chance to buy yourself a truly unique holiday gift that combines our love of technological innovation. Italian food and L&D, all while contributing to a good cause.If we’ve lost you, I’ve got three letters for you. NFT.Yes, those NFTs. Non-fungible tokens that let you purchase and own digital works of art and other collectibles that have a place in history.Docebo’s joining the NFT party by auctioning off three logos from the company’s early days on OpenSea. We’ll be donating 100% of the profits from that auction to three charities that are near and dear to our hearts, and align with our CSR initiative. More details in our blog!

330
ronda.morra
Docebian
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
🏆 Weekly Leaderboard Results [Dec. 13-17]

Take  and check out who earned their way into the top 5 from last week (there’s 3 newbies!), as well as our new members and all those that climbed to a new rank. The top 5 from the leaderboard last week were:@Chelsy Koshy  @janina.zielecki  @lrnlab  @dklinger @sjennings78 We had 3 members make it into the top 5 last week for the first time (since we started these leaderboard updates back in August). Congrats to @Chelsy Koshy for grabbing #1 at the beginning of the week and holding it until the end!! @janina.zielecki and @sjennings78 also claimed their first top 5 finish. And, clearly, there is still a (friendly) competition between @lrnlab and @dklinger going on (this one is fun to watch ). Way to go everyone!   Welcome to our newest membersWe had another jump in registrations last week, welcoming 53 new members! Shoutout to @bjohnson174 for taking a minute to introduce herself. Have a read or post your own and, you never know, your intro post may be all you need to help you rank up. 

430
erin.brisson
Docebian
kristy.holmes
Docebian
kristy.holmesDocebian
published in News & Announcements
🚧 Scheduled maintenance for Docebo Connect: January 8, 2022

On Saturday, January 8, 2022, Docebo Connect will undergo maintenance to ensure the continued performance, reliability, and security of the application.  The activity will take about 3 hours and will be scheduled during a time that ensures minimal disruption for your learners or your business, see below: PST: Saturday, January 8th, 9am to 12pm CST: Saturday, January 8th, 11am to 2pm EST: Saturday, January 8th, 12pm to 3pm GMT: Saturday, January 8th, 5pm-8pm AEDT: Sunday, January 9th, 4am-7am During this activity, Docebo Connect will be placed into maintenance mode and no data loss is expected. If you have any questions, please reach out to Docebo's Customer Support.

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kristy.holmes
Docebian
H
HawleyKaneFormer Docebian
published in Water Cooler Talk
🎁 Give Yourself The Gift of Learning Challenge

🎶  Oh, the weather outside is frightful (I am in Canada)But the fire is so delightful (Don’t worry, it is a soy candle, I don’t want to upset anyone)Since we've no place to go (I work remote)Let it snow, let it snow, let it snow… (until Jan 1 only please, then no more) 🎶 It’s officially the holiday season. There are parties  (maybe a little smaller, maybe on Zoom), there’s shopping  (let's do what we can for the economy), and there’s lots of food . I love this time of year! It’s a time to see family and friends, do a little reflecting and it can be an opportunity to reset. As another year comes to an end, I find myself thinking, “Next year, I’ll make sure I take the time to…” [insert any number of things from eat healthier, exercise, read etc.]. Well, today, I decided not to wait. What’s so great about January 1st? I’ll spare you the (long) list of items I’m going to do this New Year, but thought I’d share a really important one that I’m taking action on now; focus more on growth and

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Annarose.Peterson
Hero III
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
Docebo Community Check-in: December 2021

Hi everyone and happy December  Well...this is it, the final community check-in of 2021! There’s been so much going on inside the community and I can’t wait to share it all with you. Heads up, there’s a lot this month including a change to the December 2021 Release Readiness webinar (hint: it’s at the end!) So, grab your favourite beverage and/or snack and have a read through this month’s check-in as it’s jam-packed with valuable information, helpful resources and friendly reminders!   Ideas are hereThe new idea experience has been live for a month now and we’re really excited about it!  So far, we’ve received over 200 new ideas and, I’m happy to report, our team has reviewed each of them. Your ideas are incredibly important and, now that they are inside the community, it’s even easier to search, vote and share. Currently, we have a total of 587 ideas and here’s a breakdown for each status:We’ve outlined the most important details about the new ideas experience, including all of the st

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erin.brisson
Docebian
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
🏆 Weekly Leaderboard Results [Dec. 6-10]

 Take a look at our leaderboard results, new members and level ups for the first official week of December!  The top 5 from the leaderboard last week were:@JZenker @lrnlab @gstager @dklinger @nick.tostoA big CONGRATULATIONS to @JZenker for landing their first official number 1 spot . You earned it and deserve this special recognition!   Welcome to our newest membersWe welcomed 32 new members last week! Our weekly joins have been incredible since we launched this community back in May. To give you an idea, our average joins per month since May have hovered between 15 and 25 but in October the average jumped to 43 joins and in November it was 90 (that’s a 109% increase)!!! Thanks to everyone who has joined, we’re so happy to have you here!   Leveling UpLast week, we had 21 members rank up! We love seeing this activity and engagement within the community  @KLC  - Newcomer   Novice I @jomarcum  - Newcomer   Novice I @shane_hutchison  - Newcomer   Novice I @lhubbard  - Newcomer   Novice I @

521
dklinger
Hero III
H
HawleyKaneFormer Docebian
posted in News & Announcements
Docebo update on the CVE-2021-44228 Vulnerability

This message is to address inquiries and the impact of CVE-2021-44228, a zero-day vulnerability identified in Log4j Dec 9, 2021. Docebo Security Team has confirmed Docebo is not using Apache Log4j in the Docebo Learn product and is not affected by this vulnerability.  Docebo security and incident response teams have implemented additional threat detection measures and are actively monitoring this issue should further response be required.  As part of our customer focused security, we recommend monitoring our announcements resources as these provide detailed information on service updates and changes:  https://www.docebo.com/product-updates/ Should you have any questions, please reach out to your customer success manager or customer support. Sincerely,Docebo Support Team

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H
JZenker
Guide II
JZenkerGuide II
posted in Water Cooler Talk
403 Learning Plan Bug

Anyone experiencing this 403 bug when a user launches a learning plan? Apparently it’s affecting all customers, seems to have been introduced today. No workaround, waiting for updates from Docebo.  

291
erin.brisson
Docebian
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
🏆 Weekly Leaderboard Results

The below results are from the week of November 29 - December 3. It was a close race to the finish last week. Check out who made it into the leaderboard and took their ranks to the next level!  The top 5 from the leaderboard last week were:@lrnlab @dklinger  @gstager  @JZenker  @cathyp Congrats to @lrnlab @dklinger and @JZenker for holding on to another consecutive weekly leaderboard finish. Look out though, there are two new faces in town! @gstager and @cathyp landed one of the top 5 spots for their first time last week. Great work!   Welcome to our newest membersLast week, we said hello to 51 new members! Big thanks to @JGildea and @k.rivers for taking a minute to introduce themselves. We hope you’ll consider posting an intro so we can get to know you a little better!  Leveling UpLast week, we had 15 members move up in their ranks. That’s right, we see you   @sajeesbasha  - Newcomer   Novice I @karilynnrussell  - Newcomer   Novice I @alightbsas  - Newcomer   Novice I @mditommaso   -

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erin.brisson
Docebian

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