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We have successfully paired and tested two Zoom V3 Integrated Accounts. We have many sessions & events that are scheduled in V2 through part of this year. Docebo’s Knowledge Base article states that we need to remove any sessions with V2 Integrations: “You must delete the sessions associated with Zoom version 1 and Zoom version 2 before removing the integration as you will not be able to delete them afterward.”  (https://help.docebo.com/hc/en-us/articles/11206175970194-Docebo-VILT-for-Zoom-version-3)After testing, we successfully moved a V2 Event to V3 and could join via Zoom without any deletion.  From the language in Docebo’s Knowledge Base, I’m led to believe that we need to unenroll all our participants, recreate the session, and reenroll our participants. This would be a significant undertaking.  Do

Hi! We would like our users to be able to see the amount of credits a learning plan has that they have completed in the My Activities page. We have certain learning plans where the credits are assigned at the learning plan level not the course level but users can’t see how many credits they have received after they complete the learning plan.

So recently we had an ILT with 11 events require a small update to something on the backend (changing the attendance requirement to be 9/11 events instead of 11/11) and all our learners got a flood of new invites from Docebo.  This is obviously not ideal as we’ll likely need to make small changes like this every now and then. The ILT was “under maintenance” when these changes were made and yet the invites still went out. Any thoughts on the issue here?

I am brand new to Docebo, and no one at my company that is still here has used it. I am struggling.I simply want to create basic courses - a few "slides" of written content, and embed videos. This was so easy with the LMS at my previous company, but I have watched a ton of tutorial videos, and I cannot create a simple course in Docebo.  Can anyone possibly help?

Hi there, I have people getting a 403 error when clicking an enrollment link I share though Slack.  When checking permissions on the back end, they have all the right permissions to register for the course.  This happens a lot.  What is recommended to resolve this?  Is this a case where they just need to log out and then log back in? 

Hello!We’re looking into using skills in our platform but we have some questions and reservations about competencies and self evaluation. Can taking a course with a shared skill passively raise a users competence in that skill, or do they have to manually re-evaluate the skills themselves every time? I can see people abusing a feature like this by just taking a bunch of recommended courses and cheesing their competency levels up however.We were hopeful that taking a course would raise the users competency levels, or that taking a course with a skill they didn’t already own would earn them that skill. And it doesn’t look like you can limit competency adjustments solely to managers. I can see how self-evaluating can be both beneficial and detrimental if someone thinks too highly of themselves.The Skills Dashboard and My Team pages seem amazing for things like annual reviews, so we’re trying to determine if the cons outweigh the pros with sk

Hello! I am hoping some one can help me. At one point we added a scroll bar with a forced height to out Activity Stream widget on our home page. This has since stopped working. Does anyone have any advise on how I can modify the CCS to have it work again? /* Added scroll bar for Activity Stream Widget on page*/#doc-widget-31 {    height: 450px;    overflow:scroll}

HelloI am setting up a second site for paying customers and therefore have created duplicates of courses, used a code to pretext the course and have used the ecommerce to attach a fee to this course.  This only works with eLearning modules.  For vILT and ILT this doesn’t work as you can only duplicate sessions - and that will get too messy potentially.  Could another option be that I create a course shell, which is essentially ILT?  Have others experienced something similar and found a way around this?  I don’t think css language and have noone in IT that can support me.Thanks for any advice

Hello dear community, New to docebo I was wondering, if the error message attached is known and if I can neclect it? It occured after the upload of SCORM content onto our CLOR. The resources were still there, after the opload. So the message didn’t seem to harm. Thx in advanceRoli 

I have a couple users who I made power users so that they can have the ability to view, edit, and enroll users in the ILT courses. I have assigned profiles and permissions to the power users along with the courses but when I log into the power users account, I do not see where they access their permissions. In the admin menu, all it says is “background jobs” and when I click on the ILT course it just shows it as if they were a normal user ready to enroll. There is nothing else that shows up on the landing page for them to access anything. Am I missing something?

Question - we are noticing that deeplinks are suddenly failing for us. It seems to be failing across different browsers. The behavior we are picking up on is that the url fails to load - it redirects to the login page and and then proceeds to completely stop loading. If the person reloads? the deeplink fails all together.Can someone else check if everything is 10/10 (20/20) on their end?   

Okay, I really feel like this is not something that I should need to ask about - folder manipulation should really not be difficult - but can I not move an existing folder from a course into a new folder?I have a course with a lot of folders (I didn’t create it but i had to add more content to it). i wanted to move all the older content into a separate folder but I’ve tried every way I can think of to drag folders, and all I’m getting out of it is nothing. Is there really not a way of doing this? Don’t tell me this requires a feature request.

Hello,I am using the API and trying to pull the access information for users associated with a course (active and archived).  These endpoint give me some of the information but not the access dates, progress and training material time:https://agilecvacsandbox.docebosaas.com/course/v1/courses/31/enrollments{ "data": { "items": [ { "user_id": "13113", "username": "#########", "email": "##########", "first_name": "#######", "last_name": "########", "level": "Learner", "enrollment_d

 Hey, I’m confused by the guidance on equivalencies. Can someone please confirm for me that I did this correctly? If someone takes either “Section 1” course, “Micro-Intervention” is marked complete. If “Micro-intervention” is completed, there is no effect on the Section 1 courses.Thanks!

Does anyone know if it’s possible to either remove or adjust the conditions of that “new” tag that get’s added to course thumbnail/tiles. I have found a course will show this until someone enrolls in the course and doesn’t really have anything to do with how truly new the course is. See screen shot.  

For the last 4 yrs we have created over 200 unique (or duplicate) reporting. (Admins/Power users etc)  How can I view when the last use / access was for these reports?  we need to streamline reporting but do not want to recreate the wheel. 

 Can anyone help me remove the above? I have tried:  .lrn-course-player.lrn-widget-session-completion-status-open {display: none;}.lrn-widget-session-completion-status-open {display: none;}lrn-widget-session-completion-status-open {display: none; What am I missing?

We need to use course additional fields to store information to send to an external server.  We are using Free Form Text, due to the character limit of the Text Field.  However that type always defaults to HTML, and we need to send plain text.  At the moment we have to paste our text in and then switch to code view and remove the <p> tags.  Is there anyway to get this field to default to plain text?Thanks

I’d really like to see an overview diagram of the various objects that can be accessed via the API. e.g. a learner → course → certificate schema.Is there one anywhere? I’ve been searching high and low. The API documentation seems to just drop you in it straight away.

Anytime I try to access the New Reports page I get error messages and then a screen saying ‘No luck, try again later’. I’ve already submitted a ticket but i’m wondering if i need to warn the rest of my colleagues, or if it’s just on my end. So is anyone else seeing this?Thanks!

Trying to get a calendar invite for our instructors in Docebo. Currently, instructors are adding themselves as a participant to the learner so they can get the outlook calendar invite. Anyone know what steps I can take to add a recipe to my connector that will send calendar invites to the instructors?   

Finally, As we’re creating Learning Plans, we’re finding that when a user enrolls in a Learning Plan, they see the Learning Plan itself AND all the individual courses delivered in their dashboard. We would prefer to only show the Learning Plan and not the individual courses under the LP. How did you get around this?  

Good afternoon Docebo Community - As we are getting ready to launch, I’ve got a few questions I’m going to be submitting to you all in a series of posts. Here’s the first - How can you pull a report of the Courses created in your LMS? There doesn’t seem to be a way to just pull that list. (We can only pull user interaction type of reports.) Thanks!

Our company has a few locations that have “supervisors” who train new hires, but aren’t the direct manager to those individuals.Is there a way I could assign the new hires a supervisor that gives them the same view as a direct manager, but also have their direct manager assigned with the same information?

We’re experiencing that when a Live webinar (ILT) is created, the live webinar still appears for the learners to enroll in the course, even after the session date has passed. How do you turn off (automatically...not manually) the users’ ability to see the ILT after the date has passed? Do you literally have to go into each ILT course after the session has been completed and remove it from the catalog view? THANKS for your insight!