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1 month ago

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RobynePNovice II

asked in Product Q&A

Duplicating a Learning Plan for onboarding

We perform sales onboarding every two weeks, and our onboarding track or curriculum is four weeks long. I’m looking into creating a LP for each week, separately. My question is, do I have to manually create 4 new LPs (one for each week of onboarding) every two weeks? Is there not a way to duplicate an LP? It seems like a lot of work to have to manually create an onboarding curriculum that regularly occurs throughout the year. How do other organizations handle recurring onboarding curriculums with ILT (VILT) courses, eLearning mods, videos, documents etc.?Thanks for any insight.

sabine.deliverooInfluencer I

posted in Product Q&A

User Interface Issue - Previous and Next Buttons and Slides

Hey community,Has anyone else received any requests in regards to the course navigation Previous and Next Buttons? Since our LMS have launched, most of the questions I’ve received from our learners have been related to these buttons that make me think we have a UI/UX issue. Here are more details - I’d like to know if any of you have experienced something similar and how you solved it? Thanks!Here are the steps our users follow:The user accesses a course One of the course lessons has slides that need to be navigated Instead of navigating the slides with “<” and “>”, the user clicks on “Next” Since next is linked to accessing the next lesson (not the next slide) the user gets an error “Prerequisites not met” (for those courses with sequential navigation) The user gets confused and contacts LMS administrators In any case, I think there could be more ways to set up the navigation player or a quick-win fix. Unless I’m not aware that it already exists.P.S. Please Ignore the dark blocks

Steven PattersonNovice I

asked in Product Q&A

How to create a sequential learning plan

We are in the process of creating learning plans and want learners to have to complete courses in a sequential order. How do I Iock a course until the learner has completed the preceding course? Can we assign a timeline to each course (eLearning and ILT) in which the learner has to complete it? (.e. first week, within 30 days, 90 days, etc.) Any help is appreciated. Cheers!

DavefoxHelper II

asked in Integrations & APIs

Learner roles in Microsoft Teams ILT Events

We are still in the onboarding process and I am running into an odd interaction with Docebo and MS teams. I can get the meetings created and enter them, but everyone joining from Docebo comes in as a presenter. My expectation would be instructors would come in as presenters and students would come in as attendees. Has anyone else experienced this?

jdclark2Contributor II

asked in Product Q&A

Tips for Ensuring Completion with Rise 360 Course

I have noticed a recurring issue where learners complete the content in a course (it shows 100% complete inside the course content) but Docebo doesn’t pick that up and show the course as complete. It just shows them as “In Progress.” This only happens about 5-10% of the time, and I haven’t been able to replicate it myself. This is required compliance training, so it is important for me to get as many people across the finish line as possible.This only happens to the courses that I built in Rise 360. The others built in Storyline work just fine. The courses are uploaded in the xAPI format and displayed in lightbox mode. I was told that the problem could be that there is no “Exit Course” button, but when I add that, I get even more users hung in the In Progress stage because they just click the Close X at the top of the lightbox instead of clicking the Exit Course button. Does anyone have any guidance on how to deal with this?

liza2022Contributor II

asked in Product Q&A

massive mark session attendance

Hi,Is there a way to mark attendance through CSV file?Thanks,Liza

mooboughNovice II

asked in Product Q&A

When importing users via CSV, manager permissions are not mapped correctly

Hey Folks, When we import our users via CSV, we have the Update information for existing users ticked and we have our Manager names mapped to a direct manager field. But there are still some people who manage teams we have to manually update one by one.Does anyone have suggestions for what we may be missing when importing our users?

bkiangNovice I

asked in Integrations & APIs

Updating Additional Fields Via API

Hi,I am trying to create new users with additional fields in Docebo via the API. Currently I have a few additional fields that are not being set when I am creating a user. Is this possible ? Thanks, Ben

AmikotakContributor I

posted in Let's Talk Shop

Looking for a Free Voice over tool

Hello Team, Giving a brief intro about my organization : New to Learning and Training. No Prior experience to trainings, E learning, LMS. Few employees new to Training as a concept. Now my concern is: We are about to launch our Docebo LMS this week, we don't have any licensed authoring tool or any apps to create e-learning.I have a few PowerPoint presentations Which I would like to upload on the LMS after the launch, I want to add voice over using an app which has various accents (considering we have employees from various locations). Also, the files should be compatible with Docebo.Looking for your suggestions for free tools that I can use for same, also want them to be user friendly for our SMEs who aren't that tech savvy.ThanksAmi

sfrostHelper II

asked in Product Q&A

How can I link an ILT to a homepage

We have a ILT that we want to link to on our users home page to allow them to enroll themselves. But the link is not working. It keeps pulling a link for a specific session. And isn’t working.. :( Any suggestions?

Lucy.blakeHelper II

asked in Product Q&A

Shape and YouTube links

I’m using the Shape trial to see if it’s worth buying to go with our LMS. So far I can’t upload a YouTube video to it to create a Shape project. I have ensured that the transcript is showing and I’ve copied a link from a publicly available YouTube video. I must be missing something very obvious.

himanshu.aroraNewcomer

asked in Integrations & APIs

API To Extract Learning History

Hi,We want to send the Learning History of users to a downstream system, the current plan is to run this Integration once a day and share the updates to the downstream system.Which API Endpoint can we use to extract this information from Docebo API’s?Thanks!Himanshu Arora.

Neil PattersonGuide I

asked in Product Q&A

Ability to combine all training undertaken (whether internal or external) in a report?

Unless I am missing something, there is currently no easy way for a user to see all of their training in one place. We do a lot of external training that users add themselves (for example attending relevant webinars, talks, reading material etc). This is not controlled by us, and is a part of their CPD requirements to maintain their lawyer certificate.When it comes to proving to the regulator all of the training they have undertaken, they have to ask us to pull a report off (which means pulling off an internal and external training report and combining them). Which is hard work for 1000 odd people.Short of using the APIs (we don’t have the skill currently to leverage these), is there another way a user can get their own as a report?

SarahBeeHelper I

asked in Product Tips & Tricks

ILT Sessions - Line Manager able to view details?

Hi EveryoneIs it possible for line managers to see the actual date(s) when an ILT session is scheduled to take place for a member of their team?The User Personal Summary shows when the person was enrolled on the ILT session but doesn’t state when the ILT is scheduled to take place. Many thanks

asked in Product Q&A

Course Management: Enrollment Tab Columns

I see how to change the columns that display each time you view the Enrollment tab under Course Management. Sadly, Support confirmed that we can only have 9 columns available.Is there way to update the columns that display by default? For example, I’d like to have User Status always showing instead of Level since Level adds no value to the information the tab displays (at least for us).

tommyVanHelper I

posted in Product Q&A

Can you have multiple likert scales in one survey?

Obviously you can’t, but does anyone know any good workarounds to this severe lack of functionality?

lrodmanGuide II

asked in Product Q&A

If I change a badge’s point value will it update everyone’s points for those who already have the badge?

Hello, I’ve been giving people 1 point per course. Users say 5 or 10 would be more motivating. I’m cool with that. if I change my course completion badge from 1 point to 5 points will it give everyone 4 extra points for their past completions? Or will all past point earners be out of luck - and more importantly, those past point earners would be at a competitive disadvantage. make sense?

ChristinaCNovice II

asked in Product Q&A

Allow learners to choose session with an instructor

We have a course that learners follow independently and then an instructor needs to observe them carrying out certain tasks in real time on an application. As learners go through the course at their own pace, it’s tricky to predict when we need to make instructors available. To make planning our side easier, we’d like to put something on Docebo that says “these are the dates/times that are available, choose one”. Only one person should be able to “enroll” for any given observation session.As the instructor only needs to observe the learner, there is no need for a webinar or teams meeting or anything like that - there doesn’t need to be any contact. Just a way to give options and have learners choose one and that option then not be available to anyone else.I can’t see an obvious way to do that in the platform. Does anyone have any bright ideas?

Elisha SchoonmakerNovice I

asked in Product Q&A

Logo at top of notifications

How do I change the logo at the top of notifications?

lrodmanGuide II

asked in Product Q&A

I thought I could do contests by cohort?

I’d like each of my branches to have its own competition for most courses in a monthCould have sworn this was part of the update

mlubenskiHelper I

posted in Product Q&A

Past ILT Courses in catalog

Need some help on thisWe offer ILT courses once a month for different products and different topics.The course and any sessions or events are only offered once for the year, after that, it may not be offered again for the year or ever.However, that course shows up in the Course Catalog page for Instructor Led TrainingSince there are no sessions or events available for a user to select, this could be confusing to customers. They want to know why it is not being offered.I tried to mark the course Under Maintenance, but that removed it from view for others who completed the course. Those users who completed the course, still need access to the recorded training. How does everyone handle this or am I missing something?ThanksMichael

IsramInfluencer III

posted in Product Q&A

My PU can not see or edit Additional fields. What am I missing ???

My Power User, cannot see (and edit) the User’s Custom Fields. What am I missing??? Are these parameters ok?? @lrnlab @lrodman @Bfarkas @jlreonal @Annarose.Peterson @KMallette

gavin.maynardNovice I

asked in Integrations & APIs

MS Teams Integration

Good morning,I’ve seen various topics on the community surrounding issues with Microsoft Teams integration, especially getting instructors to join as an instructor and not a learner.Has anyone successfully resolved? Been going round in circles with Docebo support and I utilise another bespoke system that we’ve successfully integrated into Teams without any of these issues, so I’m not sure it’s an actual Microsoft issue.The instructor has an Azure AD account, is added to the app / enterprise application, everything is paired within Docebo itself. Then whatever happens, they’ll always join as a participant. Thanks

TaviaRitterHelper I

asked in Let's Talk Shop

Videos - Direct Upload vs. YouTube/Vimeo links

Curious to know which method you use to add videos to your platform, and what you find the advantages/disadvantages to be in user experience and reporting. We currently upload all of our videos, but are looking to migrate all of that to Vimeo so that we can add chapter markers like ‘skip intro’, or add chapters for any videos longer than 3-5 min.

robjardimContributor II

asked in Product Q&A

Change "ILT" to "Workshop"

Hi all, Does anyone know if we can change the term “ILT” to something else (like “Workshop”) where it appears on the LMS? Maybe some CSS code? None of our learners use this term so having it there is kind of awkward...if we can’t change it then that’s fine, thought I would just ask :) Thanks for your help,Rob

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