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Hi all,We are currently experiencing Zoom synchronization issues with Docebo. For each session within an ILT course, I have to manually  resave the session so that the zoom link will re-sync. There has to be a better of way of doing this? Has anyone created an API to refresh these errors?  

We’re in the process of setting up our instance and have a GDPR-type question. The platform will mostly be for customer onboarding and training and we’ve got some strict data retention policies. We were hoping to achieve something along these linesIf the account is active, we keep the data indefinitely. After 12 months of inactivity, notify the user (ideally via email) that if they do not login, we will delete their account. If they don't login within one month, we delete their account.We’ve worked out that we can use “automation” to “expire” users after 12 months of inactivity. The two things we haven’t worked out is a) how to notify users before we expire them to give the an opportunity to keep their account and b) how to automatically delete expired users after a certain time.Any advice welcome - thanks in advance

Our custom reports data has not updated since 9/26/23 at 4 pm. Anyone else having this issue? We already submitted a ticket for escalation, but I’m curious to know if this is impacting only us or if it’s a widespread issue.

We recently ran into an interesting problem with reporting on users who did not attend a ILT session they signed up for. Since were only able to run reports on attendance status, we’ve been using ‘suspend’ in lieu of a ‘not attended’ status.The problem is that ‘suspend’ will then lock out the user who missed a session from signing up for a new one.As a work around we are going to try duplicating each ILT course and using one to mark users who didn’t attend as suspended for reporting purposes, while still allowing the user to enroll in a new course in the original course. I’m just wondering - does anyone have any suggestions on how to go about this problem differently. If not, maybe future updates to the enrollment status options might help.Thank you!

For our ILT, we have multiple different sessions per “course”. We want all sessions, or the ones the learner attended, printed on the certificate. For some reason, only one of the sessions will show up though. For example, how would I get both of these below sessions to show on the certificate?  

I would love an API expert to help me create a way to extend learning plan expiration dates. Ideally I would like to have a product in Woocommerce that would allow students to purchase a 30 day extension.

We would like to use the calendar widget in the agenda view since it displays the ilt location and date details.  However, we would like to pre filter it so that only the ILT courses show but when I filter it does not change the URL.  Is anyone else aware of a way to filter the calendar widget to only show ILT.  

We use Power Users on a limited basis. One Department’s Power Users cannot see New Hires in their User Assigned group. They have access to All Users, and 2 Groups based on Job Titles and and Department.Why cannot the Power Users see any new additions to these groups?

Hi Docebo Community Team,We’ve had Docebo Learn LMS for about 2 years (including onboarding and setup). We avoided turning on Gamification because we use this system for our external clients.My understanding is that once we activate Gamification it will show and be available for all of our clients in all branches.Is there any way to segment and turn it off/on for specific clients who may not want their org to participate in the contests or gamification?

Hi Team,Is it possible for someone to assist me guiding changing the colours for course deadlines in Docebo through CSS? I'd like to set a colour coding scheme where courses nearing their deadlines appear in blue, and courses that are overdue display in pink.

Hi,I’m wondering if anyone may know the CSS to change the color of the course expiration date on cards to red. I’ve been trying this with no luck}/** Change text color expiration date due **/.ui-list-item-status-details ui-typography-subtitle ui-color-typography-secondary ng-star-inserted{    color: #1D7000;}  

Hello!For some reason, I’m receiving a 403 Forbidden error when I attempt to call the following endpoint:{base_address}/notifications/v1/notification/listI’m able to call this endpoint successfully (200 OK) via the explorer, but not via other apps or Postman. Why would this be and what is needed to complete this request?Thanks!

Is it possible?

Hi We want to change the small icon that appears on the login panel to be our company Logo. I’m told this can be done via ‘Custom Styles’ but am trying to ‘locate/target’ the CSS that needs to be changed.The nearest I can get is:.ui-button .ui-icon {and it looks like there is an ‘Injected Stylesheet’ being used.Has anybody else managed to change this ‘icon’ to their own company logo?  

Hello,I would like to create a small program in Visual Studio C# to be able to work with the API.Does anyone have an example of a complete and working program to give me?I'm not asking for complete programs, I would just need one that shows authentication and a couple of GET and SET commands.Thank youMarco

When I go to assign resources to a power user, I am forced to choose either learning plans or courses.What do you do if you need the power user to manage both?If I select all learning plans, then the power user can’t see courses that are not in a learning plan.If I select the course category, then they can’t assign users to the learning plans. What am I missing?(sorry, I should have put this in Product Q&A)

Hi,I have some code that I used to move the SSO button to the top of the login pageThe issue I am running into is if I expand the width of the SSO button - it displaces the Sign in TextI’d like to keep the Sign in Text above the SSO button because I plan to replace itThis is the code I am using/*CSS to Flip the Login Page*/#doc-layout-login form {    display: flex;    flex-wrap: wrap;}#doc-layout-login  h1.login-form-title.hyd-typography-heading-2 {    order: -3;}#doc-layout-login p.login-form-subtitle.hyd-typography-subtitle.hyd-color-typography-secondary {    order: -2;    font-weight: bold;    fon

As with other “policy attestation” posts, we’re having issues with the current workaround methods being insufficient for auditors. Last year, we used a survey training assignment where we asked users to type their name to confirm they attest to understanding and adhering to our IS policy and Acceptable Use Policy.  However, a few users submitted garbage responses, and survey assignments (at least as far as I can tell) do not allow displaying a user’s specific response after the fact for evidence collection (the only option we have is to export a full list of all responses).  Our auditors pushed back this year on having adequate evidence re: each employee’s attestation to policies, so I’m trying to make something else work for this year’s training.I am looking for a way in which to use the email shortcodes in test and/or survey questions and test validation responses, so that I can display what the system has on record for each user re: their [first_name] [last_name] in

Does anyone have any tips on what to do with Learning Plans no longer in use? I don’t want them to show on our users’ menus, but we want to keep the historical data that we have pulling into our BI tool. 

We want to allow self-registered learners a free trial and therefore access to courses.Can we automatically apply an expiry and prohibit the learner from seeing courses being held past the 7 day trial?

I know I have seen the report export limitation on rows before, but I cannot find it now.  Does anyone know what the row limit is and where I can find that documentation?  The limit of 175k rows sticks in my head for some reason.  Hoping @Bfarkas or @lrnlab may know this .  Thanks!

What are you best practices when it comes to updating SCORM files while users are taking the courses?We occaisionally have to make small fixes and we are commited to implement learner feedback on our courses but both replacing and re-versioning have their own challenges--mostly with retaining users existing progress.Hoping to get some ideas on how we can best update these SCORM files with the least amount of impact to the learner’s progress. 

Hi, while checking exams, we have noticed that in the case of multiple-choice questions, the incorrect answers are not marked with a red cross. (As is the case for single choice questions) This is confusing because the correct answers have a green checkmark.For clarity, I would expect that both incorrect and correct answers are checked accordingly. I want to provide feedback to the learner on what they should improve, which currently takes more time than necessary since I have to be extra sharp in identifying which answers were incorrect.I believe the checkboxes should facilitate this by allowing for a quick glance, which is not currently the case.Please advice/fix.Kind regards  

Hello,I am teaching a class that has weekly meetings on Mondays, Wednesdays, and Fridays. For the purposes of Docebo, I make a new session every week with an event on Monday, an event on Wednesday, and an event on Friday.I’m wondering if I can use the recurring meeting in Teams for all Monday sessions, another for all Wednesday sessions, and a third for all Friday. I need the learners to be marked as present/absent weekly, so it’s imperative that on a given Monday they are marked for that specific session, which they’d be clicking on the “Join” in Docebo for. Will this work? 

Hi there!  We’re in the process of moving from our Docebo instance to a Ceridian Dayforce Learning instance of Docebo, and we’re wondering if anyone else has made this move?  If yes, how did you go about moving your platform content and records over?  Our Docebo account rep is indicating we need an SQL file dump and a learning object extraction which seems to be a high effort and workload on our part to put it back together.  Is there an easier way to do this?Thanks in advance for your help!!