Learn & Share

Hi,I’m trying to understand how a user can see archived enrollments on the User Summary page. I am a super admin and when I go to an employees course page, I see a drop down for “archived enrollments”. When I click it, the previously completed information shows up, BAU. However, one of my managers needs this information for their employee. They also navigate to their employee’s Course summary page, click the “archived enrollment” drop down, but nothing appears. It just says “No results found.” I can see the information, but they cannot. Is this a permission issue? I am in the portal settings and don’t see anything like useful. Hoping you can help. I need my managers to be able to see archived information for HR purposes, compliance check-offs, etc.

Is there a way to do a two-page certificate? or to have a single course issue two certificates (one with the actual certificate the second with the course syllabus)?

Does anyone know how to get the user menu across the top of your homepage, like the pic attached?

Hi Brains Trust,Has anyone else having issues with uploaded xAPI files created in Articulate 360 playing on Go Learn app?Looking through KB articles the following statement seems rather vague and was hoping someone here could please clarify the term depending … depending on what exactly?Some SCORM and xAPI training material cannot be played on the mobile app, depending on the content within the package. Thank you 

Hello everyone,  I run ILT sessions of the same course for colleagues in the UK and Australia. Is it possible, as it was with my last LMS, to choose which groups see which sessions, so for example UK colleagues (I have UK_users and Austraila_users groups already set up) won’t see sessions listed at 2am in the morning, and vice versa ? Stephen PS I don’t want to create two separate courses. Thanks 

Hi there, Does anyone know of any CSS that will hide the ‘Score’ field in the ‘Report External Training’ page? Thanks in advance to anyone who takes the time to respond.

Good afternoon,  I was wondering, is there a way in which we can stop a member of staff having multiple Sessions booked for the same course? Whilst we have been testing pre-go live I have noticed that we have had staff being booked on two sessions with two different dates for the same course. Is there an option to prevent double booking? We have a large team that deals with the bookings so sometimes there is overlap of requests. Thank you!

Hello DC, I would like a (in theory) very simple report that just lists out the names of every course we have in one column, and then in the next column the learning plans and/or catalogs that course belongs to.  I am essentially wanting to identify any courses that have not been assigned to a learning plan or catalog.  But it would also be useful to have a list of courses and any learning plans and catalogs the course is in. Does anyone know if this is possible? Thanks in advance,Mike Magnus

Hello, all! Is it possible to add a simple background image to the portal? We are going to try and make some subtle changes to user interface by adding a simple background image each month or two, based on upcoming holidays, etc. For winter, I’m thinking it’ll be a light blue bg with small snowflakes. I cannot find anything in the Help Files or Community. Has anyone done something like this?

 When uploading to Decebo….. I get this message….Whoops, it looks like your file may not be formatted correctly. I have tried all of the posted suggestions and still does not work… Any ideas here?

Hello fellow admins! Please vote for these notification improvements! (Reduced Functionality) Can’t activate/deactivate a notification directly on the notifications page. (Reduced Functionality) LIMITED filter options Still can’t search for a notification assigned to a specific course/LP so you can identify which notifications are assigned and need to be

Hello friends,I’m wondering about the usage of Breakout rooms with the Microsoft Teams integration for ILTs. Our goal is for instructors to be able to use breakout rooms during an ILT - Teams event.At this point, the only user who is able to use the breakout rooms is the user who created the course + event. We have tried this with instructors having various levels of access (SA and PU). But still only the person who creates the course can use breakout rooms. I have read the documentation on this and the most useful section seems to be the Important Notes section from the Docebo VILT for Microsof

I’ve not found any notification settings or alerts that would allow some form of pop-up modal to be utilized as important reminder or announcement notification. The only threads on this I’ve found on this are 1-2 years old. IF there is anything new/updated on the issue would someone please point me in the right direction. I’ve been able to build out a modal that I can link out of, but cannot get the system to accept a build to simply allow the ‘Close’ or ‘X’ to actually remove/hide the modal from the page. Is there a way to hide a widget on a page? I’d be most appreciative of any insight.  <div class="dcbo-modal-wrapper">  <input type="checkbox" id="dcbo-modal-toggle" checked="checked" value="" />  <div class="modal-window">    <div>      <label class="modal-close">Close</label>      <h1>Exciting News!!</h1>      <div>Be sure to check out our upcoming Tips & Tricks sessions!&

Hi There, We have a request to remove the ‘Remove from my Team’ button on the My Team page - The CSS code work is Sandbox - but not production. I have used the code in the Sample 7.0 interface box - remove all other codes - moved it to the top, and nothing. Here is the code: /** This option hides the "remove from team" option from Direct Manager view **/.team-member-card__actions div.ui-button-dropdown-menu.ui-shadow-md ui-button-dropdown-option:nth-child(4){display: none;}/* This option hides the "remove from team" option in My Team on team member sub-pages */doc-layout:has(a[target="_blank" target="_blank" target="_blank" target="_blank" target="_blank" href="/manage/my-team;isTeamMemberPage=true"]) mng-team-member-card ui-button-dropdown-option:nth-child(2){display: none;}

Is there a way to see who has previously sent out newsletters in the platform? I know there isn’t a Newsletter log, but is there something in the Audit Trail?

Hello,Has anyone developed a CSS fix to hide the word “Free” in the Harmony search resultsI chatted with Chat Support and there is no setting to turn it off and no localization tag to edit for it. Our organization has all the ecommerce features turned off as our Docebo instance is internal use only. Having ‘Free’ listed for a course cost would be a bit odd for our users. Sadly my CSS skills are limited to copy and pasting other people’s solutions. Thanks in advance for any replies.

Based on both talking to Docebo support as well as aking Harmony search itself, the expectation is that if a question cannot be answered based on platform content, the search will clearly state that the response is based on general knowledge and not the platform content. I am curious if anyone else has seen this behavior - try as I might, I cannot get Harmony to prompt me when answering non-platform content. Attached are two Harmony searches - one is based off information in our platform, and the second is not (a chocolate chip cookie recipe). The structure of the answers is the same, with the only difference being that the cookie recipe does not link to learning content. There is no clear statement that the answer was made from non-platform knowledge. General Knowledge Questions: If your query is unrelated to the platform's content, I will answer based on my general knowledge. However, I will clearly state that th

Hi All, I’m a bit stumped so hoping someone might be able to give me an idea where to look. We have multiple pages that use essentially identical HTML and CSS to do a drop down menu bar. On some of these pages the menu bar appears above widgets further down on the page (such as the My Courses and Learning Plans Widget) on other pages it appears behind and is un-usable. I’ll attach two screen shots of the same HTML and My Courses and Learning Plan widgets displaying both of these things.Any idea why that might be happening and any way people can think to ensure it appears above further down widgets? (note I have tried to change it from Card to List and it still goes behind one the one page)

Hi community,Our company is currently setting up the basics in Docebo, and I’m working on creating group rules to assign specific courses to the right learners.For some groups, we want users to be automatically added once they’ve completed all the courses in a specific learning path. This helps ensure they’ve finished the foundational training before moving on.However, I’ve noticed that Docebo only allows group rules based on individual course completion—not on the completion of an entire learning path. Since our learning paths contain many courses (and may change over time), manually adding each course to the rule isn’t practical.Is there a way to create a rule like: “User has completed all courses in Learning Path A”? Or any workaround that could help us achieve this?Thanks in advance for your help!

Hello! I am looking for info on if it is possible to set course deadlines based on “start date” in the system and make sure that is a soft deadline? As I read in the knowledgebase I can only set days of validity for a course based on enrollment date or the day in which they start the course. In our organization we have a rule where they need to complete a course within 7 days of their start date. Their enrollment date is usually never equal to their start date but is typically earlier.  Any idea of this is something we can do? 

I’m looking for some ideas on how to best share information with managers.  In general we find the My Team page not very helpful since you have to click into each employee to view their courses (unless they’re overdue).I’d love to hear or see how you’re sharing information out other than just leaving it up to self-service.

We want to use the Task List widget, but dislike the page layout of the page seen when you click “View All”.  I’d love to be able to change the target of the View All, but I’m not sure that’s possible. Our next option would be to hide the “View All”. I’ve been playing with CSS trying to figure out how to do so, but haven’t had any luck. Any CSS wizards have any ideas?

Hello Wise Community,We’re rolling out My Team and would like to enable a notification that alerts users when they’ve been added to a team, prompting them to accept the pop-up invitation upon login. However, it seems this notification is only visible to managers, power users, and superadmins.How are you all bridging the communication gap between facilitators and learners within My Team? Do you use digests? I’d love to see a notification that informs team members when their manager has enrolled them in an offering.Thanks in advance for your insights!Warmly,Cat 

May I ask where is the “New bundle management page” as I cannot find it anywhere? It is mentioned in the July release info as if it is live now. I checked my sandbox and production and cannot find it.The notes in the July release info simply say “Access any learning bundle in your platform and explore the new layout. All tools and options are now grouped for clarity and speed—so you can get more done with fewer steps.” which is cool, but I cannot find that menu/page anywhere.

We’re thrilled to highlight how Brinkmann Constructors, a national general contractor, is transforming training for its field teams, with major thanks to the leadership of Danielle Buscher, Learning & Development Manager. With most employees working onsite, ​@dbuscher led the launch of Brinkmann’s branded Docebo mobile app, ensuring training is accessible, consistent, and engaging from any location. Her innovative approach, including a March Madness-themed rollout, helped create immediate buzz and long-term impact. 📈 Results so far:90+% mobile app adoption among field teams 8,000+ course completions in just 6 weeks 99% new hire onboarding plan completion—on time! 🗣️ “Our field employees are the backbone of our business. Docebo gave us the tools to train and engage them in a way we never could before.”