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I’m creating a certification has expired notification and there are two shortcodes I don’t know: [cert_item_name] [cert_item_type]Where is the data taken from? How is the [cert_item_name] different from [cert_title]?I want to see if I can use these shortcodes to add a name of the team that learners can send questions to regarding a specific certification. This would help since the same notification will apply to all certifications and I’d like to direct people to a relevant team depending on what certification the notification refers to. 

Hi,I figure share a happening and hopefully someone can gain from it. Over the last month we conducted a reasonably straight forward learning campaign with our contingent staff. This was worked out with a newer “data feed” into the system and that was fine for what it is…but traditional data feeds can have a down side.To educate up? One traditional data feed method involves a flat file being exported out of one system in a right format from a “system of record” to be ingested by an importer in another system. So a flat file being typically generated by a report? Is typically a scheduled output and you then schedule the input (in our case) into the LMS to achieve your mojo…very little is then done by hand as long as you have achieved your integration…for data that is relatively stable? “That works”. But chances are the system downstream is out of sync by most a day….and corrected for with your updated file being sent along…Recently in that contingent labor campai

Is there a way to add users to a group using a CSV file? I have users that I need to add to a group, but there isn’t a user field that would make sense for the group and if I don’t have to manually add users one at a time to a group, that would be ideal/ 

Hello, community!Happy Friday - I hope none of you reply today and enjoy your weekends. :)TL;DR: I need to know what fields I should map the manager hierarchy data to in Docebo so that managers are automatically assigned to their direct reports.--We have an API written by a 3rd party vendor that syncs our data from Workday to Docebo. When I came to my company, all of our managers were (presumably) receiving their direct reports in their Team Members area of their profile as a result. In fact, some still are. However, many are not. I’ve tried opening a chat on this subject but it spun into a loop.I know that it works under certain circumstances because I have users who do have their direct reports (and even with recent hires). However, if I add direct reports to someone who doesn’t have it, the direct reports are cleared the next morning at the daily import, which communicates to me that the sync is processing that field but it’s either empty in my

I am sorry. I feel like I am going to pop….the latest release of Articulate Rise 360 brought an addition of not just content templates….but full blown content that is essentially free to your organization. It has me very very excited to be in the learning business right now. Not only do you get content courses that you can essentially brand as your own, but they also provide access to “lessons” or the sections within courses…..allowing you to effectively take the sections and bring together something that works better for your org. There are some minor licensing limitations, but they truly are your courses and are minor as long as you stay within the bounds of the “EULA”.We are looking to expand our soft skills library and I thought I was going to be working with mostly canned courses and G

Howdy….lets say I want to send a team a daily report of what completions happened only yesterday.I know that I have these functions:I can change the enrollment date back to all dates - but to achieve what I am describing - is that doable as shown???

Hello,  I have been experimenting lot with group management and auto enrollment based on our needs. I succeed to a good extent in achieving desired results but I am stuck at one point. Use case: We have learners (90%) they have to do a preliminary course on the platform. Based on the course results they are assigned to different groups. We have created custom home pages and assigned to those groups. At page level, the visibility is based on the groups and not on the branches.Lets say, when the user is doing a preliminary course they are in group A (manual group). Later the user added to a different group B based on the result (automated group set on the condition). Basically user will be part of two groups and two custom pages. Both the custom pages should be accessible to the user by Menu (that’s the goal)The bottleneck is:I manually add users to the Group A via csv. I can’t make Group A automatic since I can’t

Hi! Can we see who has registered a user? if so, how can we get that info? Thanks in advance. 

We are about a month into our onboarding now so I am having a fair amount of fun tinkering around with some custom pages and thought I would share as others have here. While this is not yet our final product, I think it will do a nice job of providing a look at what is possible. What you see below is with a single HTML/WYSIWYG WidgetSome features:We’ve hidden the native header and footer. A space for an “Announcement Banner” Both Docebo internal and external links along the left Embedded YouTube A place for longer messages or articles General information panels on the right side Custom footers 

I read this post And I have a similar challenge, but don’t quite get how to fix it.I want to have an image widget next to a custom content widget. It’s just there to look pretty. I’ve tried using different sizes, but the widget just stays huge which then distorts the image. What else can I do to control the height on the image on the left to be closer to the height on the custom content box?

Hello!We are just one week into our launch, and I have a webinar that I’m struggling to create, It is a multi-track webinar where the tracks share the first and last session.Webinar StructureWe have integrated Zoom, and I am scheduling this for the facilitator’s zoom meeting account.However, I have found no way to have the first and last session shared by all three tracks. When I create one session for each track, I end up with three Kick-Off meetings and three wrap-up meetings scheduled at the same time, but with three different meeting linksI tried making each meeting a separate course in a learning plan, but then when users register for the learning plan, they have to go into five different courses to select the session they want to attend (even though there is only one choice for each

Hi all,I was wondering if anyone has found a good way to cross-reference the video file names auto-generated by Docebo with the original file names on their local network. We’d like to be able to cross-reference these names to check that the videos on Docebo match the latest ones on our local network. We’re not sure how to do this because the file name in Docebo is different to the original file name. The auto-generated file name I’m referring to is the one shown in the following screen capture. Any advice would be greatly appreciated!Auto-generated file name  

We started using an LMS during the pandemic when all courses were either asynchronous or VILT, but we are now returning to office with some flexibility. We are offering learners the option to attend in person or virtually. Is anybody doing this and if so do you have any advice on setting up the course (multiple courses vs multiple sessions vs single session multiple events), attendance tracking, communication with learners, etc.

Is anybody able to tell me if a user is considered by Docebo to be an “Active User” if they log in to the system and share a piece of content to a channel?  I’ve looked up the technical definition here and its not clear to me regarding the specific action of sharing content. 

I need to automatically notify a program owner, via email, when a user has completed a specific learning plan.The user earns a Credly badge when the LP is complete and we don’t have an integration with Credly yet (working on it). I need the notification in the meantime so the program owner can manually issue the badge. The daily completion rate is sporadic (could be days/weeks before someone completes a LP or could get multiple completions in one day), so we need a notification to trigger the badge creation. Also, the program manager is not a Docebo admin at any level. I don’t see any way to add a named user in a notification, any other suggestions? 

We went live with Docebo and SuperAdmin/designated curator access to the entire Go1 catalog in April. We’ve provisioned about 250 titles from Go1 so far to the all-company catalog and have had a really difficult time with latency (lag) in addition to a few other new/known issues with their SCORM engine.Does anyone have experience with heavy use of the Go1 catalog? Looking for testing best practices, content creator recommendations (we’re based in North America with a forming presence in Europe), or any general suggestions on setup and management..

We recently came across a use case where a single course will have hundreds (perhaps thousands) of sessions in different locations. Today, you can use ILT Additional Fields to add search criteria in a catalogue however the search results are limited to the course only. Therefore a user is not able to look for a session in specific location or by title, etc.. When they do find the course, the sessions are just listed as a long list of dates and is not searchable other than using Ctrl + F to find text on page (that implies that what the user is searching for is visible on the page somewhere; which may not always be the case when there are hundreds of sessions.Wondering if anyone has found a way to display sessions as a search result?We’d also like to see an option to search for the session by specific criteria that would be input as session additional fields.If anyone has been able to do this, I would be very interested in knowing how.Thank

So we want to add a database of Power Point presentations. I looked at doing a channel, but we want to be able to filter the resources by topic, we only need these filters for the one channel and also I couldn’t find out how or if it was possible to change the filters for channels.We could do it as a catalogue but again I only need the filters for one catalogue and I don’t want to make it harder to search in the other catalogues. I could embed something in the page but I’m not sure what we could embed to make it work. Any ideas gratefully recieved

I want to assign users to a BRANCH by the criteria of their email domain. So george@test.org would automatically go to the branch: Test. Is this possible? 

I have a customer that wants to track users’ professional licenses within the system - kind of like External Training but to distinguish additional levels of attainment.Has anyone else had a need for anything similar and how did you achieve that? 

Does anyone know of a way to import an LO of the type course eval/survey/poll via the API?

In the score management part of a test, I have selected the "Express score as percentage" option. So in the "Feedback Management" should this part be the number of questions or percentage of score? 

Hello, I'm building a custom QA page for our HR team. Our HR team often gets asked the same questions, which results in many duplicate tickets. The goal is to use the QA widget as the first line of support, where employees can ask questions and get answers directly on Docebo. Once a question is asked, other employees can then search for the answers instead of emailing HR. To achieve this, I set up the following:An HR Channel An HR Support User (i.e., the channel expert) A custom page: HTML Widget (includes some instructions) QA Widget (filtered to only show the HR Channel)  It looks good, but I've run into a problem with the QA widget. We want to encourage users to search for their questions first, but the widget doesn't handle search queries as well as the global search. Consider the widget's search results for the question "How do I enroll in the st

Hi community!To help a specific key audience in my organisation, I’m looking for ways that we can use our Docebo space to host profile files (PDFs most likely) that each user in this group can easily access. This is to help them get to know their peers and find maybe specialists who can help address a question.Has anyone done something like this before? What cool approaches could I use?My (simple!) starting points would be creating a course and/or using the forum function - but it feels a bit 20th century…Note: we don’t have DCS (yet)!Many thanks!

As new users are added to the LMS can the LMS auto assign the Branches based on Department data?