Learn & Share

I am coming across a surprising issue.I have SCORM that I built in Rise that includes a video. When I upload that SCORM the button to enlarge the video is grayed out. This button works fine outside of Docebo, so it seems to me something in Docebo is causing it to not work. Screenshot below.Has anyone experienced this? Is there a fix?

Hi everyone,For those of you who already have your platforms up and running, could you share how you approached the design set-up?  Did you build the site internally, or did you work with an outside consultant?  We’re looking into redesigning our interface and would really appreciate any advice or recommendations for consultants.Thanks!

Hi there Docebo Community. I wanted to ask if anyone knows the best way to change a name on an issued certificate?The background to the question is, we had a user that didn’t realise their name was incorrect on the platform until they completed a course and viewed their certificate.We changed their name on the platform, changed their course status to in progress, then changed it back to complete but the certificate name didn’t change.Is there a simple fix for this?Many thanksJoe

Community, We configured with Docebo 2 yrs ago.  Right now we are working on installing/configuring Docebo Connect for Udemy for Business.  We were thinking we wanted to customize the integration to map to Docebo Catalogs and to limit the number of Udemy courses we make available in a more curated fashion to different audiences.   We were told we could do this.  Now looking at the recipes it is not clear that we can.  And perhaps worse so, based on some experiences I’ve read doing that lift did not result in the desired user experience.    We are open to making config changes in our Docebo implementation but it’s not clear what we should consider to make the user experience better with Udemy.   Welcome others input on their experiences and recommendations. thank you,Mary Roche@NamrataSingh @chrisbarsoum 

Hi everyone,I’ve noticed a bug(?) where one of our courses shows there is a SCORM in the learner stats. This file doesn’t appear in the Training Materials page nor is interactable by the learners, so it’s just there preventing learners from completing the course while evading deletion.Has anyone encountered this? The only work around I can think of is manually setting this material as completed for all the learners one by one, but that is the less ideal option!

I can’t find a way to define a due date for a course (not an expiry date) that a user can see and use to plan completion of training on time. This type of due date would simply be visible for user planning purposes; it shouldn’t be the date that a course is no longer available to the user. I’m interested in any creative ways people have dealt with this type of need. Thank you all!

Can anyone define the pros and cons of using Learning Plans versus courses with blended content? I will be creating ILT courses and eLearning courses, combining the two different learning methods. I understand this can be accomplished both through a Course and a Learning Plan. I wanted to see if anyone on here had any insight into the negatives and benefits of using one over the other. I really appreciate any help you can provide.  

HI AllWe really need to be able to easily report on which courses exist within our learning plans within Docebo,The learning plan report does not contains course titles.Any ideas? Thanks in advance

Is there a way to archive enrolments within a learning plan in the same way you can a course? It would be great to be able to remove leavers/in active users from these as the archive enrolment in the course does not work if they were enrolled via a learning plan. It would also be great to be able to filter/ archive etc on the certifications screen.  ThanksLucy 

Hi Everyone Is anyone using both Docebo and AlayaCare?Keen to explore connectors / integration.Thank you kindly 😊

A user sent a screenshot of the "Well done! The course is completed" screen for a course.The problem is: I can't find any record of this completion in Docebo. I've looked at:Users-Courses report Users-Training Material report Audit trail > Enrollment Events > User enrollment status has been changed Audit trail > Enrollment Events > User enrollment status has been updated   Course Management > Course > Reports tab > search for user > click link for user > Is there someplace else I can look at to see the Course Completion?Thank you! 

Is it possible to allow a Power User access to the OpenSesame platform, or a workaround to allow them to preview courses without them being published? The OpenSesame website only allows for the first 5 minutes-ish to be previewed - they need to search and review all courses, but we can do the rest for them. Is the only solution to give them Superadmin access? Thank you to anyone who can help in advance!

Hello all…I need to land on a video hosting partner, and am currently considering Vimeo and Wistia.We’re looking to use the chapter/bookmarking/video menu features of these platforms to improve the engagement in the videos.Questions:Anyone using Wistia?  I can’t find any indication that I can download an xAPI or SCORM file from their servers, which I might need in order to get some of the analytics that we want. Has anyone tested the new Learn course player with either of these platforms, either with embeds or with uploads AND the chapter/bookmarking/video menu features? Has anyone taken this type of video into Go.Learn?Thanks!  I am doing my own research, so will post back here when I have my answer...just to add to the knowledge 😊

Does anyone utilize the Credly to Docebo feature? Specifically referring to the Docebo Connect recipes that are supposed to show/display the badges/credentials in Docebo.  I am looking to see what it looks like in Docebo from a user’s perspective, not necessarily how to do it. I believe you can set it up as External Training, but I am not sure. Again, only referring to the Credly to Docebo connection, not the Docebo to Credly connection.  https://help.docebo.com/hc/en-us/articles/11976376377874-Docebo-Connect-for-Credly 

Is there any way to configure the platform so that learners are notified via email when the recording of an ILT Event is successfully added to the Event by the Instructor? I did not see this option in the list of Notifications.

We have been successfully using OC for the last year, as training material in courses (not scheduled OC)  We have a new location with 2 new courses that we have duplicated previous OC for.  They are not working at all in the new location.  I have tried deleting them, changing the observer to a different manager, typing in that managers name directly and still get the same error.  Anyone dealing with a similar issue. 

Is there a report or API that can be used to get a list of coin and points balances for all or selected users in the system.  I found an API that shows the current user’s totals, but I can’t seem to find where I can check someone else.We need this for accounting purposes to balance our financial exposure and other estimates.

Looking to get rid of the borders on this.  It is a link to a viewable sheet from the Channels, but we have to scroll to get all the information.  I think if we can get rid of the borders it would just about eliminate the need to scroll. Is this in settings anywhere or more of a CSS item?

I have a set of PDFs I MUST maintain that get updated quarterly as reference material for my learners. Slide converting a file 50+ pages is out of the question and the slide converter also does not allow for live links (so users can’t navigate via Table of Contents or other internal document re-directs.Uploading as a file in a course isn’t ideal as the user must re-download every quarter which they are very very unlikely to do.I was thinking that maybe there is a way to upload the PDF in Docebo and use an iframe in the HTML training material to embed a PDF viewer? I have made a few attempts but haven’t found a solution.If anyone has a workaround for a true PDF viewer in-app that would be amazing. (Already submitted/voted for related Ideas).

Does anyone know what happens to a quiz score if learners take the quiz, and then on the admin side, answers for that quiz are changed?

I am excited to explore the updated tool to create smart questionnaires. The “Enabling Evaluations for a Course” help page suggests that I to go to the gear icon and then look for  learning impact/learning evaluation in the Apps & Features area on the admin page. I can’t find it anywhere. What have I missed? 

Hello, I have users enrolled in a Learning Plan with Enrollment Priority set to Mandatory (on learning plan). The courses for the user do not inherit enrollment priority, it’s blank.  Shouldn’t it be accepted and automatic that if it’s a Mandatory learning plan that all the courses in the learning plan should also be Mandatory? Is there a way to accomplish this automatically that anyone can come up with? This is messing up reporting, and our dashboards that report on individual courses and we use learning paths to bucket our courses to make it easier for our users.    

Is there a way to generate a link, either manually or via a button, to a course that isn’t an enrollment link? It just takes you to the course overview?

Hi All! Is there a way I can send a single user a notification or a workaround for that?I am hoping to be able to send in-platform notifications to a single user to re-take or take a course they should revisit. Is there any way we can do that?

When you’re managing hundreds, or even thousands, of courses in Docebo, small governance changes can feel enormous. Updating course codes, moving content into new folders, or aligning properties across multiple enablement teams might sound simple, but at scale, manual updates become a major burden.That’s where automation comes in.At Datadog, our Learning Technology team works closely with enablement leads to identify large-scale governance changes, then uses the Docebo API to apply updates in bulk. This removes repetitive work from our enablement partners while ensuring every change is consistent across the learner experience.With automation, we can: Set or correct course properties in bulk Move content into new governance structures Ensure bulk course creation starts with the right foundation Maintain a full audit trail of changes And the best part? You don’t