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The new update to the Observation Checklists made it so that there is a new option for the manager to upload a file on every question of every Observation Checklist (see image). This is confusing to our managers because we don’t require this, and it’s making the checklists very long. I asked Docebo support and they have no way of turning it off. Is anyone aware of something we can input via CSS to remove this? Thank you in advance.  

Hello wise Community,We are experiencing a training material completion issue. We use SCORM files, and have the final one set as the end object marker. For some users, the training material is showing complete, but the enrollment status is not changing to complete. We opened a ticket, and they said that we need to add exit buttons to our SCORM files because it’s caused when users don’t close the training material. My question is, why are the training material and enrollment reports not syncing? Has anyone else experienced this? Thank you,Cat

Hi, I’m hoping someone is able to point me in the right direction for this. I’ve noticed a couple of similar related posts but not quite. (Happy to be corrected, as I know there will be better ‘searchers’ out there!!)We’re currently building our solution and it would be great to be able to add the short description to the course cards (so in the white space underneath ‘Test Course - LS’). Is there a way to do this via CSS? I did have a look at the properties of the short description when you click through, but got stuck. I have a feeling it’s going to be one of those “We want this, but it’s in a Development backlog”, but fingers crossed!!  

Hello,I am trying to set up a report with instructor led training sessions only, without the user data - we are trying to set a report view up for admins to see the upcoming class schedule in tabular format which they can extract.Has anyone been able to accomplish this using custom reports or otherwise?

      We are trying to update the user learning progress through API documentation link mentioned in below image: However, the value for object type: "authoring" is not being accepted for slides. Can someone provide the correct value for pdf content uploaded on Docebo: We are trying to push the data using the following path, to update the course progress:  

Hello! Just curious if anyone here has set up an eCommerce solution to sell courses in multiple countries. I was testing the eCommerce app with Stripe, but ran into a few critical roadblocks. The biggest being our tax requirements and that we can only configure one payment gateway in Docebo. We have multiple legal entities and Stripe accounts based on the countries we operate in: Canada, US, and UK. We must collect taxes for each country in the corresponding Stripe account (e.g., collect US tax in the US Stripe account). This is a major limitation for us. We cannot, for example, use the US Stripe gateway to collect Canadian or UK taxes. I have to imagine this is not uncommon in the eCommerce world. What is the ideal solution to manage this?

Greetings! I’m struggling with submitting a new user request to POST /manage/v1/user.When I submit the information below, I get a response that has a 200 status code and an array of active users as a response. The user is not created.Weirdly, when I submit this through the UI (actually, this is where I got the JSON from!) the submit goes to the same location (/manage/v1/user) and the user is created. Even more weird, if I authenticate with the the api browser and submit the same JSON, it creates the user as well.I’m logged in as the same user in the UI, and the api browser. And I send the exact same user’s username/password when requesting the oauth token. I’m using resource owner password grant for my workflow.This leads me to conclude that there’s something wrong with my oAuth flow, or that resource owner password grant doesn’t support creating users. Does anyone have any thoughts on how to further diagnose this? I came across

Hi Team, anybody help me to find enrolled user for a course , I ‘am trying with this endpoint this provides all the enroll-able user list of all cousers. get /course/v1/courses/{id}/enrollments

Hello - We have our training material setup in a way that users do not need to complete each one for the course to mark complete (various language options).However, a progress bar and X/X lessons completed appears in the course player, that we thought would be confusing to the end user.  We used the following CSS to hide both of these elements. Please feel free to use the code as well. /* Remove Course Player Lessons Progress Bar */.progress-bar.bg-grey { display: none! important;}/* Hide X Lessons Completed on Course Player */.subtitle-block {    display: none! important;} 

We primarily use Learning Plans to manage training, but a key limitation is that when managers view an employee’s card or run a Learning Plan report, the individual courses within the plan are not visible.This makes it difficult for managers to quickly assess which courses have been completed and which are still outstanding. Having visibility into the specific courses within a Learning Plan—along with their completion status—would significantly improve oversight and support more effective follow-up with employees.

Hello,Can anyone confirm that the skills dataset that Skills Management aka Docebo Skills is using is the European Skills, Competences, Qualifications and Occupations (ESCO) - https://esco.ec.europa.eu/? If yes, what version of the ESCO dataset is it using?Thank you for the attention.Caesar

We are trying to use a small group of SMEs to help with grading assignments on some technical assignments. This is part of a Learning Path filled with E-Learning courses. It seems the only options for grading assignments are to create Superadmins or as Instructors in a ILT.  Since the learners would work on the assignment over several days to a couple weeks, I cannot see how we would use an ILT. We don’t really want to give this group Superadmin permissions across the LMS.  Any ideas on how to set up a small group of graders?

Hello Everyone, Does anyone know of a way to isolate how many users accessed our system in 2024 if I ran that today?  Anyone who accessed in 2024 and also 2025, their last access date would show 2025.  Just curious if there is a way to filter to say “show me users who accessed the system in 2024” from the User Management interface.  And taking that to the next level, I’d also like to get that number by branch...so total 2024 users, and then total 2024 users who accessed via a specific branch. Any ideas would be greatly appreciated.  Thank you!

I am attempting to create a group that is automatically populated with People Managers. When I go into the conditions of the group and select User Fields, only Language and Email are available. The people manager flag is not available. Does anyone know if this is possible? or a work-around? Thanks! 

The image slider is popular and to help ease confusion with creating sliders that have a different number of images - I am separating the options each into their own posting. This is a slider for two images. The HTML<!-- HTML CODE FOR A SLIDER WITH TWO DIFFERENT IMAGES --><!-- CHANGE ALL PATHS AS NEEDED FOR YOUR PROJECT --><!-- CONTAINER DIV --><div id="bannerSlider"><!-- SLIDER ENVELOPE--> <figure class="slider"><!-- IMAGE NUMBER ONE --> <figure> <img src="https://path/to/your/image1.jpg" /> <figcaption>Image 1 Caption</figcaption> </figure><!-- IMAGE NUMBER TWO --><!-- EXAMPLE WITH A CLICKABLE LINK --><!-- LINK WILL OPEN IN NEW TAB --> <figure> <a h

Hi~ Thank you in advance for your help.We ran leaderboard last year that ended awhile back. We want to run a new one but I see even if I delete the last leaderboard, the staff that were in the Top 10 on the now deleted leaderboard, still are showing up even though the new leaderboard (with associated badges/points) has yet to begin. See screenshot where the Leaderbaord Top 10 are still showing although I deleted that one. I am guessing I need to go back to all those badges and change the points to 0 in order to get rid of this? I want to start the new leaderboard off fresh and don’t like that you can see the past results from a different leaderboard from 1 year ago. Thoughts?    

I need to remove a high volume of users from the certification requirement.  Is there a CSV template that I am not finding to be able to do this?  Removing 1000+ users manually is not a valuable use of time.

Good morning Community 😊Does anyone know whether it is possible, even via CSS, to hide certain channels from the ‘Ask the Expert’ and ‘Share Content’ sections?We have several channels for the exclusive use of the HR team, so it should not be possible to ask questions/make comments. On the other hand, we are implementing channels that act as a ‘Community’ to foster internal knowledge sharing so we would like to be able to take advantage of the Discover, Coach & Share functions for which it is essential.Has anyone had similar experiences and prevented people from having dozens of channels on which to post content and/or ask questions?Thanks in advance to everyone for the support 😍Edo

Getting the most out of the Universal Search feature is sometimes a challenge...To get your content, courses and other assets proper visibility and to make sure they appear in user search results, use the TAGS option to include those keywords your users would typically use to find the content. Sometimes it’s not enough to use the auto-generated tags and I found that using the course title (in some cases) gets that asset to the top of the search results.Tags are really useful when used fully.

Hi,Does anyone know if it is possible to select a custom range of channels that come up when a user “Asks an Expert?” We’ve got lots of channels but want to show the Q&A widget for only a certain group of them, and therefore the drop down box looks really confusing at the moment when they go to ask!  

Hi all,I’m excited with the potential that Harmony Search can offer, but I’m with many of you in that the tool isn’t ready for primetime as it is not picking up the information and proper user guides that i want it to use to respond. How can I “teach” Harmony or guide it on locating the correct information? Any tips, tricks, and guidance are greatly appreciated. 

Hello all,We are using the Q&A widget on a channel page.  Does anyone know if there is a way of moving the Ask the Expert button to the top just to make it a little clearer?Thanking you in advance for your time.Lisa

for 1 user there might be many courses i know we can filter it by using due date, but what if due date is query parameter and we assigned date as september 3 2025,here data for september 3 is too large how we can send mail for that much employees

We have self-registration with admin approval required on our platform. We receive 1 or 2 users per day who, even though I edited the localization string for the self-reg form instructions to state that a work email is required, we still see the requests. Is there a way to disable certain email domains (gmail.com, yahoo.com, hotmail.com, etc.)? I know we can limit to only allow certain domains - that wouldn’t work in my use case. We need the opposite of that - to filter out specific domains.

Hi All - We are testing out using surveys when a user completes a training, we have everything except we entered a test answer and when we export the report the answers are not being displayed. Are we running the report too quickly? We answered the question about 30 minutes ago.This is what we see:  Thanks in advance!