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In the new reports, when I include the Training Material Time, it reports in seconds. Can it report in minutes? I thought our account manager told us a year ago, that this was going to be addressed and changed to minutes, but it still shows seconds (which is not helpful).

Hi everyone, I’m Roberto Moscatelli from the Docebo Support team and I would like to share something about Survey in Central repository. Currently, there isn't a report whereby you can retrieve the question_IDs of a Survey.Anyway, there is a way to retrieve this information via API You should catch the poll_id of the survey as shown below:  At the bottom left you can see that there is poll_id = 1:  Then use the following API to retrieve the questions ID, inserting the poll_id that we’ve just retrieved: GET/learn/v1/survey/{id_object}/answer   

HI everybody,I’m new to the Docebo platform so maybe I’m missing something here. For what I saw, even if you set an ILT course so that only admins can enroll users into it, enrolled users can still self-enroll freely into course sessions. So my question is: is there a way to prevent students, already enrolled in an ILT course, from self-enrolling into sessions of said course? So that only their manager/power user or superadmin can enroll them into course sessions?

Hello! I wanted to see if anyone had a best practice for how to set up a survey that may require multiple completions from the same user. The company is wanting to house as many survey responses in our platform as possible, and one use case we have is “Hiring Manager Survey”, to get feedback from our Hiring Managers on their experience. My initial gut reaction is to send them through Forms, but wanted to throw it out there to see if anyone has come up with a good way to do this in Docebo. Thanks in Advance :)

I am trying to just use the API Explorer and push one learning object to a course code and keep getting the error as follows. Any ideas why that might be? The course ID is valid and so is the learning material ID and we are able to pull the details from the LMS - but it wouldn’t just update it. The error seems to be invalid LO version and the correct LO version is 1.0.0Failed to add LO 9582 to course 5233. Status Code: 400Response Body: {"name":"Bad Request","message":["Invalid LO version params"],"code":1004,"status":400} The same credentials can be used and the training material can be added to the course through Docebo front end

Need help brainstorming how to set up a notification to Power Users whenever a new person has been added to their assigned Group. I’ve tried to do it via the User subscribed to a group template but that hasn’t sent my PU anything.The ask: We want to set up an automatic group where if someone new gets added to the group, it would trigger a notification to the Power User in charge of that group to review the new add and either keep/delete the person from the group.Would really appreciate anybody’s help with this. Thank you in advance! 

Has anyone figured out a way to extract the course completion certificate PDFs from Docebo using an API call? We want the certificates to appear to end users on a Salesforce portal user page.

Hi everyone,I'm trying to apply CSS to an "HTML Page" training material item in a course, but it's not working as expected. When I test my HTML and CSS in CodePen, everything works fine. In Docebo, I add a new "HTML Page" training material and paste my HTML code. Then, I go to Custom Styles and paste my CSS code. After saving and refreshing the course page, the CSS is not applied. I've used this method before, and it usually works without issues. Could this be related to how Docebo handles CSS for course players versus page widgets? Do I need to specify anything in the code to ensure it applies correctly?Any insights or troubleshooting suggestions would be greatly appreciated!Thanks in advance!

Hello,I am changing an onboarding dashboard from catalogs to channels for new sales engineers and wish to enable self-enrollment in learning plans for the users. Although the users can view both catalogs and channels, when I modify the dashboard to display only the channels, the learning plans become invisible. Am I overlooking a setting?

We have ILT courses where the learner is completing a physical worksheet that’s reviewed by the instructor.  I know the learner could scan and upload it themselves, but is there any option to allow the instructor to upload each person’s worksheet?  Impersonating a user works in theory, but I’d rather not give the instructor that level of access if it can be avoided.

Hello CSS peeps!I want a letter/portrait orientation channel PDF or Document to display at full height of the image instead of the top portion with a scroll bar while keeping the image at full width of the window. (without clicking full page view)I tried .slides-player__wrap {height: 100%;} and that sort of does it but overlaps the div/tile below it instead of pushing page content down.Anyone know CSS for doing this? 

On an Audit Trail Report, what does impersonator_id with a 0 (zero) mean? 

Hi,In the release webinar introducing the new course reports, I asked a specific question about whether there were global settings for the report fields as we have 700+ courses and there is no way I’m going to be manually setting each one to include first/last name.The response was that there was a global setting - however I have been unable to find it. We have the new course player enabled in our sandbox, I’ve set up some individual courses with the relevant report fields, so I know the feature is working.I’m hoping i’m just being blind. Can anyone point it out for me?TIAMarion

Good Day folks - I’ve had an issue crop up for an eLearning course, and before I submit it as a potential bug, I wanted to see if anyone here had some insight. This eLearning course is comprised of several tests and HTML pages. There are about 50 people enrolled in the course, and I have a few individuals enrolled as Instructors. While these individuals are able to access the Instructor Overview layout of the course, when they select a test from the Training Material Statistics section, they only see one person’s test results, even though several people have completed the test. When they deselect the “Show latest attempt only” checkbox, they get one more result, but from a different individual. I’ve tried changing their enrollment status to Learner and back to Instructor, as well as unenrolling them and then reenrolling them back as an Instructor, but nothing changes.Interestingly enough, they are able to go to a user’s progress via User Statistics, select a test from that page and the

We have come to find out that the figures shown on the report tab (see below) include deactivated users and there is no way to apply a filter. Does anyone know if there is a way around this? We need a quick way to check the completion % and this looked to be perfect until we realised this.  

I can do this manually however I’m looking to see if there is an API that will do this as well. I have searched through the API’s but I know that some of them are in really weird places and I’m hoping that someone might have an answer.

Hello! Our organization is struggling with tracking versions of the lessons put into Docebo. Docebo doesn’t have a timestamp for uploading content (single ‘lesson’ into the CLOR) so we cannot track when content was uploaded. Thus, making it difficult to pull reporting on what content may need to be updated. We’ve thought about putting dates in the title, however I am not thrilled with this idea - how do others manage/track this? Do you use Docebo, or an outside spreadsheet/program?  Thank you! 

Hello, i am trying to create an eLearning course where only a selected few can have access/view . If there is a way to do this please can you advise.

Hi allQuick question - now that we can remove deactivated users from a group using the tick box in the groups settings, is there a way to apply this setting to all groups without having to go into each one and tick it, save and re-process each group?Please tell me there is an easier way?!?

Are there options other than multiple checklists for when you need multiple approvers?  We have a situation where an employee needs to check off that they’ve finished a task, and then for a supervisor to check it.  It seems like the only real option is separate, identical checklists.  Is there a better option I’m not considering?

Hello Everyone,I thought I might drop a post that could potentially be helpful for someone who experiences the same sort of thing as I do each time I have to renew my SSL certificates.ContextOur IT department sends me a single PFX file when it is time to update the certs.IssueDocebo needs to receive three distinct files. The Cert, The Intermediate CA, and the KeySolutionI make use of an application called OpenSSL (free/open source).I have a folder with the openssl executable inside.Place your PFX file in the same folder as the executableOpen this folder location in your command prompt To get the Key - enter the followingopenssl pkcs12 -in nameOfFile.pfx -nocerts -out nameYouWant.pem -nodesEnter the password - (note that the screen will not update)Open nameYouwant.pem with notepadRemove all the stuff except-----BEGIN PRIVATE KEY-----All the cryptic stuff in the middle-----END PRIVATE KEY-----Save it out as myKey.pem To get the Cert - enter the followingopenssl pkcs12 -in nameOfFile.pfx

Following the recent upgrade to the Docebo webkit, we have noticed that there were a few changes to the core styling that impacted our specific styling. Accordingly, we have taken measures to address the changes with our own styling. I wanted to start this thread with the goal of sharing knowledge across the community and benefit from input from more experienced stylers. For instance, the new green button color is now appearing instead of our yellow branding color. Formerly, the branding color on the buttons was being controlled by the Configure Branding and Look >> Customize Colors >> Confirmation Messages. It appears that the new green styling is just Docebo default styling which make sense because I don’t associate Confirmation Messages with buttons inside the course (or the search bar icon either).In the previous webkit, we were using CSS to make this text color black to improve its accessibility against the yellow background. Here is the code that we use to target the

I posted this in “Superadmins,” but it’s a better fit here...We have a use case where we are hosting an ILT course for employees at our company. However, to join this course, you must have completed another ILT offered a month ago (having either joined the live session or watched the recording). I know that the only way to manage pre-requisites for ILTs are to put both the course and it’s pre-req in a learning plan. We could do this, and promote the entire learning plan, but my concern with this approach is how ILT enrollments work in a learning plan: enrolling a user in a learning plan with an ILT enrolls them in the ILT course but not the ILT session. I could easily see a situation where a learner enrolls in the LP, watches the pre-req recording, sees themselves in the upcoming ILT course, but doesn’t notice they aren’t in the session so they don’t receive a calendar invite, miss the ILT session, and get frustrated. Best case scenario: the morning of the ILT they realize they don’t h

If two people are going through the payment process simultaneously for an ILT session that only has one space left, what happens? Would both get a place on the course or would the first person whose booking processes first get the place and the other would error out when the system tried to take it’s payment?

This may be silly. Does anyone know how a learner user can change their preferred language on their account, without having to go to admins?