Learn & Share

Dear Docebo team. New user here. My team wants to create a landing page which contains 4 buttons (e.g. “Topic 1”, “Topic 2”, “Topic 3” and “Topic 4”) and each button goes to a different page, and our idea is to have only the courses for the specific topic in each page. We have uploaded the courses and created one Learning Plan for each topic. However, we’re not successfully managing on how to show only the “Topic 1” Leaning Plan when the user clicks on the “Topic 1” button. We have inserted the “Courses and Learning Plans” widget on each page, but they show all the courses and learning plans that the user is assigned. Is it possible to filter the courses on each page so they can only see the courses and learning plans related to the topic of the page?

Hi all, I was doing some testing while creating new coupons, and I may have found a way that users could potentially abuse the system?To my understanding based on the properties applied when creating coupons, you can set them to either be:Used multiple times by every user with the code Used once by every user with the code Used once by any user with the code, but with an upper limit of how many users can redeem it   And discounted a % amount​ a $ amount​​​​ The issue:Scenario: I want to provide a single-use coupon to 4 users, to be

Hi everyone, hope you are well. I am having a small UI issue. Prior to the last platform update, the “Lesson completed successfully” banner was white in colour, however, it is now gone black and I am not able to find anywhere on the settings how to change the background colour of this banner. Any advise would really be appreciated.   

Hi allI have ILT courses that sit on a catalogue but I only want to make it visible to certain branches so users can self enrolIs this possible?  My initial thoughts are that channels is the option which I have zero knowledge in so is this where my brain needs to go?My current workaround is set to self enrol with pending admin approval where users sit on a wait list.  This seems quite manual to be having to cross check everyone on my eligible list to approve.Cheers😀 

 Hello, I'm contacting you about an HTML/CSS question.I would like to change the colour of the ‘Completed’ label to green. Unfortunately, when I change the colour, the colour of the ‘In progress’ label also changes because the HTML/CSS code is the same. Could you improve this?Thank you in advance! 

Hi Docebo FriendsI would like to set up a scenario where existing users are assigned one course per month from a Safety catalog and given 30 days to complete each course.  So for example, if there are 120 courses, I’d like to set up a rotating calendar that pulls a specific course from that group each month and assigns it to all the users in a specific branch that meet specific criteria.  For simplicity, let’s say we want all our Drivers to be assigned a safety course specific to their license type each month.My concerns are:Is there an organized way to automate this process? New Users start with a clean slate, but existing users have already completed a lot of training courses in this catalog.   Is there a way to set up one course at a time on an automated calendar? or some sort of rotating basis?I am sorry if my question is rudimentary to the long term users on this page.  I don’t know what I don’t know, and I don’t even kno

Hi Docebo, I am struggling to obtain an access token via PowerBI. I started from DanBrill’s helpful post here:  But I am hitting the same general issue that user gogrizz mentioned several posts down. PowerBI sends an error that it is not able to authenticate with the credentials provided.  PowerBI is able to retrieve a token using the Client Credentials grant type, but this token will not allow me to use the 7.0 APIs (as mentioned in the Docebo Help File https://help.docebo.com/hc/en-us/articles/360020082060-API

Is there a way to let learners mark a course or lesson as complete? In our onboarding learning plan, there are some basic courses on our industry for new hires unfamiliar with our industry. However, some learners come from the same industry so they don’t need to go through the content. Can they mark the course or particular lessons as complete?

How do you get Docebo to mark a course as complete if a learner fails the quiz inside a SCORM package?

We’re new to Docebo and are getting quite a bit of pushback on the Enrollment Approval process. The current/previous LMS would email the manager with all pending approvals in a list form and they could check “approve” or “reject” quickly from there. With Docebo, it seems that there is not a way to simplify the enrollment approval process. The manager needing to click on the course to get to the enrollments screen, make the changes, then go back to their dashboard to click on the next course that has pending enrollments… it’s a very clunky process.Does anyone have any ideas or modified workflows that work for you to simplify this process?

Hi all,Does anyone know of a way to pull a report that includes both courses and the catalogs associated to the courses? 

I have a customer who would like to know what days and how much time was spent on each day for a user on her team.  I know in Personal Summary she can see the last date the person logged in, and the total amount of time spent.  She would like to see if or when one of her users logs in on a weekend.  She also wants to see how much time was spent on each day.  If that is not something she can do as a Team Manager, then is there a report I can run on my end that will show these details?

I have our branches set up by our senior leadership. Our CPO resigned but there are still inactive users in her branch so I cannot delete her branch. What is the best practice for deleting a branch with inactive users. Do you create an inactive branch and move them Inactive users over?

I wanted to share something that I wish we would have known as a smaller organization when we onboarded Docebo, but has made a world of a difference, and that is using a page with filtered a course/LP widget to only show mandatory/compliance trainings. We ran into the issue that when course assignments went out, that learners had to filter courses themselves and find their mandatory content versus their self-enrolled, elective content. So, I learned that when a user uses the filter function on the Courses and Learning Plans built-in widget, the URL at the top actually changes and saves those filter options selected. I used the below steps to create a built-in widget on the homepage that will direct users to instantly see their outstanding mandatory training content.  Create a new page. I called this one “My Required & Mandatory Courses” Add a Courses and Learning Plans widget. Select the course statuses that you want to have app

We need to pass course progress from Docebo into Salesforce, but have not found a way to do this via API or Docebo Connect. Is anyone aware of a way to get this information?Some background: we are using this for customer training and it is perhaps the most important data to help us understand how active the learner is in the course. I know we can get time spent in the course but we have found that to be so inaccurate (reporting hours when only minutes were spent in the course) that it is effectively useless.

Hi,I've had a look at the notification options and cannot find one for "External Training needs approval" or something similar to send to Super Admins.Is there a way to notify Super Admins that a user has recorded External Training?Any help appreciated.

Hi,We have MS Teams working with Docebo, however, right now all participants, including instructors are joining as “learners”.In the documentation about MS Teams integration, there is a bullet in the Important Notes section at the end, which I’m having a hard time to understand:In order for a Docebo user to join a webinar as an instructor in Microsoft Teams, the account must be paired to an individual account in Azure. The Instructor of the session will be defined by the Azure-based Microsoft Teams account and the Microsoft Teams account created in Docebo will be used to launch the session.Can someone please explain this in plain English?What are the steps to have a person who is a course instructor join the Teams webinar or event with the right privileges?

I am in the Course Management section in one of my courses. How do I changed the listed instructor? Thanks! 

HelloIf I set the time options as image below, and I have course approval set as per image, will the course enrolment date be effective from when SuperAdmins approval course or when the user self enrols in the course.Thanks!!

Is there any way to send a notification to Power Users or Admins that there are External Training items pending approval? It’s not very practical to have to keep opening the External Training app to check. 

Hi Everyone,I’m attempting to onboard Docebo to a SAAS solution called IdentityNow. In Postman we needed to pass both the client id / secret and username and password to retrieve the token for API calls. In IdentityNow, we’re able to establish a test connection but we’re unable to pass the token to other API calls in the source leading to a 401 error. Has anyone been able to onboard this source successfully to IdentityNow or other SAAS solutions?Thank You.

Hello good people !I am a Data Analyst looking into Docebo’s data set.I’m using python for API calls, I know how OAuth2 works and have my access token and the whole stuff to refresh the token when needed.I’m using the endpoint  get/report/v1/branch_dashboard_enrollment/{id}I have the branch id right and I do get a nice (page) set of 100 records back, the request takes about 7 seconds to complete. All good. I know how to do pagination, so I repeat my question for the next page, this is also successful.Now my problem is : I have more then 2K pages...it would take almost 3 hours to download the set and all I’m interested in are the changes in enrollment since yesterday. As far as I can see there is no ‘last_modificatio

We’re going to open a ticket with Support, but I was also curious if anyone else had experienced this issue - a few of our learners reached out today after receiving their digest email of courses in progress. One of their incomplete learning plans is showing up on the Completed page, even though one of the courses is still in progress. The courses due date was 3/31/24, but the course has a soft deadline, so they should still be able to access it. Does anyone have any thoughts as to why the learning plan might be on the Completed page even though it’s not complete?

Hi there, Is anyone using a connector or integration for scheduling live ILT and general TMS needs in conjunction with an SSO? If you are using Training Orchestra and you are also using an SSO integration with Docebo, what do these connections look like for you? Does it cause additional set up and issues because Training Orchestra is outside the SSO? Are you using any other TMS software or services that your customers enjoy (and do they play nice with your SSO)?

Hello,Is there anyway to display only a specific channel or channel contents based on the learners group. For example: A client signs in and goes to a page called My Trainings The access a page (or whatever) that displays any recordings of their previous ILT sessions (video assets).  We need this content to be filtered based on their Group They should only see see the assets charged to the channel which is restricted to the group. The page needs to be dynamic in that no matter which learner go to the page that is filtering based on the Group.  IE 1 page that any learner can access and only see their content from the specific channel channel only visible to them.Previously we did this by having only once channel visible to them and sending them to the ALL Channels page. This no longer works as well since we have opened up many more channels.