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When archiving or unenrolling an individual from a course what happens to that persons survey data?

I want to add a course to our New Hire learning plan.Users who joined the organization in July or after should be enrolled in this course. Users who joined before then should not be enrolled in the course.A branch/LP enrollment rule currently assigns this learning plan to our root branch + descendants.How would you do this? (Should I let the existing enrollment rule fire, then manually unenroll people who joined prior to July? Or is there a better way?)Thank you! 

HelloI have 4 courses which are an Observation Checklist only. A team (share one login and password to view LMS) are notified that a user has enrolled into the course and the assessment team will see the OC to complete as TO DO. The setting in the training material are set to YES for end object marker which marks the course completed when the assessment team complete and submit the OCThis process only triggers if a user who is enrolled actually physically opens the course. I have tried to enrol and mark as completed as a superadmin but this process bypasses the notification trigger.Apart from login as the user to activate the trigger is there a way anyone can think of activating this process without the user having to open the course? Thanks

Help!  Please bring back the old personal help desk chat!  I’ve been trying to get this new one to help us with our questions today and it just spins me in circles and I never get to talk to an agent.  Is anyone else having any luck?  Can you offer any tips to get this chatbot to actually answer your questions?  Thank you. PS: I’ve also noticed it gets in the way of functionality - there is often a text bubble in the bottom right corner that prevents me from clicking different buttons in that area. I cannot seem to delete it.  Quite frustrating! I cannot click next to create this report, nor can I remove the chat bubble. 

Hi All - we use the newsletter option to send out updates and important information to our team. We have had a lot of requests asking if there is an option to search newsletters that have been sent out. I have not successfully found a way to do that -  has anyone found one?Thank you in advance for the help!

Please can I pick your brains.  We are looking to improve the appeal of our management training offer.  We use learning plans but we don’t currently use channels - we will be happy to give them a go if it will help.  Yes, we have a managers catalogue and a managers group and specific learning plans.  Our groups often go wrong and end up enrolling the wrong people on them so I wouldn't want to rely too  heavily on them.   We want to encourage our managers to actively use the LMS to find learning rather than just being spoon fed. Does anyone have any good examples that they can share - screen shots, tips advice?   Anything that you could share would be gratefully accepted.  Many, many thanks

Hi all! Looking for inspiration on naming our LMS (we’re implementing Docebo currently).What do your employees call your LMS? 

How are you managing course versions/versioning in Docebo?  Share your best practices and lessons learned here.

Good day community, just wanted to know please if anybody else is experiencing issues with the Certificates feature right now? Thank you

Hi all - Quick question, when creating a course today I noticed that we have a duplicate category, I am struggling to figure out where to go to delete the duplicate? Thanks in advance for the help!   

Hi everyone, I looked for this but did not find anything, apologies if I have missed it. We would like to use checklists for our Instructional Designers to use as they work through a project. The idea is, have groups in the checklist, then instructional designer can tick as they work through it, and submit a group at a time to the direct manager. Is this possible, or can only submit the whole checklist? Thank you in advance.

Hi,If a user has previously completed a course and is later enrolled into a Learning Path (LP) that includes that same course:Will the course be automatically marked as completed within the LP, and which date remains for course completion; historic or enrolled? Will course-level notifications still be triggered—specifically the one that alerts the user's Direct Manager to approve the course enrolment (which is a required step in our organisation due to rostering and pay)?

Hello everyone,So it looks like a new look for the catalogue calendar view rolled out. This morning, all of our pages in our LMS that used this view as a widget is stretched and looks weird (because the new look is bigger than the old one). Is there a way to customize the look of the calendar view for catalogues somewhere?Any help or tip would be greatly appreciated so that we don’t have to redesign our pages to fit this size. 

Hi, I just opened ticket #1107630 with Docebo regarding users showing 100% in the courses in a learning plan but the LP is showing in-progress.Other users have completed the LP in the last few days. The example user completed the LP on 7/22.Docebo said it was a known issue and the fix is supposed to be deployed on 8/11/2025

Let’s talk about the Go Learn and Branded Mobile App! I can answer your questions and product functionality questions. 

I’ve tried to use an API to change a users course enrollment status.  It looks like it says it worked but when i check that users/course status it doesn’t change.   Taking them from Completed to Enrolled.  This screenshot shows what i have tried for this specific endpoint. The second screenshot shows the response.I also tried it this wayAny ideas of what i am doing wrong?

Hello, does anyone know of a clever way in which to change the standard page icon images?We want to use our company logo for our homepage, this is what we use at the moment. 

You’re looking to personalized the courses status badges (not started, in progress, completed)?Below, you'll find a code snippet that you can insert into your Custom Styles 💡:/* *********************************************** *//* Course Status Label Colors - Card, List, Channels *//* *********************************************** *//* Not Started */.ui-badge-status-success,.ui-list-item-status-not_started .ui-badge-status-success { background-color: #020050 !important; color: #ffffff !important;}/* In Progress */.ui-badge-status-neutral,.ui-list-item-status-in_progress .ui-badge-status-neutral,.ui-card-status-in_progress .ui-badge-status-neutral { background-color: #F7681E !important; color: #ffffff !important;}/* Completed */.ui-card-header:has(+ ui-card-content span.color-accent-tertiary) .ui-badge-status-neutral,

We want to issue a certificate to users the first time they take the course and not allow them to access the content without reissuing a new completion date on their certificate. Would the best solution having a training test material and have that as the end object marker so that the course completion date is set to that date?  Or would accessing the additional training material affect the completion date?  I’m currently testing this theory, but I’m wondering if anyone has already set something up like this. I do want learners to be able to access course content after they’ve completed and passed the course.I do not want them to be issued a new completion date.   

My team is having all sorts of formatting issues when copying and pasting our course descriptions from Word to Docebo. Does anyone have any suggestions on a better way to bring in the descriptions?

As of late, I have been looking at innovative ways to bring content to the table.I recently discovered synthesia studio - a way of leveraging some common deep fake technologies in a “prosumer” level. It does wow people and for those that are looking to add the special “somethin somethin” to a course, it may do the trick.I watched this one YouTube video that explains why this seems to be a rising trend - even if some the initial strides with the initial technology is actually 3-4 years old (well explained in the video).Curious if anyone is going this direction with their content. Heck I introduced it to my how to videos on the front page of the system and I got wonderful comments including - so who is the voice talent and how much did you pay for i

We’re currently running some custom code to round the corners of widgets. It’s working for all full-size widgets and one-third sized widgets. However, it’s not working for two-thirds widgets -- I’m trying to upload a two-thirds banner and the sharp corners starkly contrast with all the rounded corners. Here’s the CSS we’re currently using to round the corners:/* Make all widgets border rounded*/.pages-widget-page .single-widget *:not(.title):not(.ui-carousel-title):not(.ui-text-link):not(.ui-card-title):not(.ui-typography-heading-5):not(.subtitle) { border-radius: 10px;}Any thoughts? 

As many of us have experienced, in the past Groups and Enrollment Rules didn’t interact in an intuitive way: As detailed in the post above, my team came up with a workaround we called the “hard refresh” in which we temporarily deactivated a group by inserting “impossible logic” which blanked out the group population and then we removed the contradiction so that the group would populate properly again, and the “new” people would be assigned the content.I’m happy to say that Docebo’s new “active/inactive” toggle for Groups takes care of this issue in a much easier, more logical way. From our testing, it appears:Any learner who is already associated with an active group when the group is added to the enrollment rule still will NOT be assigned the course m

Hello everyone,I'm working with a client and we're facing a limitation with reporting on quiz attempts in relation to archived enrollments.🔹 Context:Learners are allowed two attempts on a quiz.Once both attempts are used, the instructor archives the enrollment to reset the learner’s progress and allow them to retake the quiz — without losing previous data (very important!).This was a workaround we found, as there is currently no native “reset attempts” feature that retains attempt history.🔹 Problem:When viewing archived enrollments (both from the Content Management Report tab and custom reports), we can only see: Enrollment date Completion date Status (e.g., In progress, Completed) Score ➤ But the number of attempts for the quiz

Is there a substantial difference between the 2 SCORM file types other than character limits? We have a course we created internally that has a video within it that is now causing problems. I tried the debugging but it did not help, and now I have both SCORM file types but unsure if the troubleshooting should be different or what else I can do. Pros and cons of each? This course is a bit complicated with branching, knowledge precheck test out options, and several videos, each of which is followed by test questions. Trying to determine why one video at the end is giving some users trouble (not playing and therefore not completing the course) but not others, and it does not seem to be linked to VPN, browser, cookies, or anything else we have tested.