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5579 Posts

erin.brissonDocebian

published in Show & Tell

And the winners are...

Brandon Hall Group just announced the winners of the 2021 HCM Excellence Awards and a few of your fellow customers took home some shiny metal! We are thrilled to share the results with you and shoutout all the winners!! @Neil Patterson @CP09 @Kelly from Burges SalmonGOLD - Best Advance in Learning Technology Implementation @DianeMika from Berkley Design ProfessionalGOLD - Best Advance in Creating an Extended Enterprise ProgramSILVER - Best Advance in Custom Content @Meenakshi Katwa @Rachel.Rose @Andrew Daly from Citizens AdviceSILVER - Best Learning Team ECCO ShoesSILVER - Best Sales Onboarding Program CHART HealthcareSILVER - Best Use of Blended Learning While we’re at it, we also wanted to share that Docebo won Bronze for Best Customer Training Program!!! A big congratulations to all of this year’s winners! Leave a like or comment to be part of the celebration

philippa janeNovice I

asked in Product Tips & Tricks

Reporting on the first time a user accesses the system

HI All, We have just launched our Docebo platform and as part of our reporting procedures we would like to know the date a user first accessed the system. We can find last access but that doesn’t tell us how many individual people have logged on to the system for the first time since we launched.If anybody knows the answer, please put us out of our misery.Thank youPhilippa & Lorraine

HawleyKaneFormer Docebian

posted in Product Q&A

Your August Release Webinar questions, answered

For those that tuned in to the August Release webinar, you knew these were coming! If you missed it, we have the recording ready and waiting for you. If you’ve ever attended one of our monthly webinars, you know we take your feedback seriously. We conduct a quick 2-minute survey following every webinar to understand your likes and dislikes. One consistent point of feedback we continue to hear is that you’d like us to spend more time on Q&A. Moving forward, we plan to share Q&A posts like these following every webinar to make sure we can answer every question. Your questions in this month’s webinar all revolved around three main areas - Ideas prioritization, sharing badges on LinkedIn, and observation checklists on mobile. Ideas Prioritization Some of you have asked the question about how we prioritize ideas at Docebo. I'm glad you asked! This is an area of hyper focus for Docebo and we have some exciting announcements that will be shared at Docebo Inspire! Be sure to tune in

sjtechNovice I

asked in Let's Talk Shop

Reporting on Module Level Completion

I’m looking to generate a report that could provide completion statistics on each module within our courses. For example, Bob has completed Modules A, B, and C in Course 1, but he has not completed Modules D-H. Bob has also completed all of Course 2. Is there a way to pull a report like this that could be exported (preferably into excel or a CSV)?I’ve found how to report on completion at the course level, but have not been able to find a way to pull a more granular report without going into each user’s record for that course and estimating based on percentage complete, which would be a manual and time consuming process for the number of users we have.

ncassellaHelper II

asked in Product Q&A

Can a power user enroll a learner into a specific session from an ILT course?

We have a strong need to have managers/ or power users self enroll a user/learner from the MY Team page into a specific session of a ILT course. We know the user/learner can self enroll into a session but can we get a manager/power user to do this? In power user permissions, in the drop lists, it distinctly says sessions not just courses. Maybe it’s the language that confuses me? Since is says ILT Sessions. Thank you in advance for any information on this.

markHelper II

asked in Product Q&A

Email Notifications - How can I set them to all be in English (US) only?

We have setup a number of custom email notifications, all in English (US). It recently came to my attention that some of our learners who have set their profile language to one other than English are receiving the notification emails but translated to their native language. I did some digging around and am seeing that some notifications automatically send a different email, provided by Docebo, based on their language. An example of this is the “User has been created (confirmed registration)” notification. If you create one of these notifications you’ll see that Docebo provides the email subject/body for all 36 languages, and there is no way to disable specific languages for this notification without disabling the languages completely via the Localization settings. But that also disables the UI translations, which we’d like to keep. Notice that this is for all languages, but we only want the English version sent as it contains specific instructions.Is the only workaround for this to cop

JeanetteMcVeighHero II

posted in Let's Talk Shop

Managing Certificates of Completion

Managing certificates of completion is difficult for us. We use a federated model with different power users associated to a specific branch.Not only is the management of the certificates difficult - codes are not displayed, you can't sort the columns, but also the certificates I have created have been accessed by others that I assumed wouldn't have been able to get to them.If I own a certificate (associated with a branch), no one should be able to change it.I should be able to sort columns on the main screen.I should be able to see the codes.We should be allowed to only modify our own certificates or those within our 'branch' or some other security settings...Thoughts? I have an Idea submitted in the Idea Portal for this and need to get more votes if this seems logical to anyone else but us… :-)Idea - LMS-I-4904… vote on it for me if you agree...please

JihaneDocebian

posted in Show & Tell

Communication strategy

Hi dear customers,I know that @lavinia.menicucci and @luca.rossi are very interested about “how to best communicate the launch of a new project in the platform”. I suggested a newsletter with a video and I know that you @luca.rossi created something nice. Would you mind sharing best practices with @lavinia.menicucci? Thank you!!! Ciao!! So che @lavinia.menicucci e @luca.rossi sono molto interessati a "come comunicare al meglio il lancio di un nuovo progetto nella piattaforma". Ho suggerito una newsletter con un video e so che tu @luca.rossi hai creato qualcosa di molto carino e moderno. Ti dispiacerebbe condividere le best practices con @lavinia.menicucci? Grazie!!!

HollyInfluencer III

asked in Product Q&A

Learning plan report question

Is there a way to pull a learning plan report that shows a list of courses within each learning plan?

Gary JarvisHelper I

asked in Product Q&A

New Statistics fields ??

I have noticed some new report fields in the “New reports” statistics section% Of Course Consumed From The Launcher Time Of The Session Spent By The User From The LauncherI cannot find any details of what these are actually measuring and what is “the Launcher”? CheersGary

Cindy McElhinneyHelper II

posted in Product Q&A

Comments do not show in Activities Stream

So here’s a tidbit for anyone adding the Activities Stream widget to a custom page. While the documentation in the KB states: “This widget shows the user’s new enrollments into courses, and assets, Q&As and comments that have been published in the platform.”It actually does not include any comments made to assets or via the course comments or forum widgets. I filed it as an issue with Support but apparently it’s the documentation that’s wrong. We would love to have this widget show all activity including any comments on assets/courses. There’s a suggestion in the Ideas Portal LMS-I-3004 if anyone else would find this change helpful.

Susan McKenzieNovice II

asked in Product Q&A

SuperAdmin permission

Within our organisation Poweruser isn't powerful enough and SuperAdmin is almost too powerful for our day to day operational tasksI voted for the idea asking for and profile between poweruser and superadmin but keen to understand if others feel the same.Ideally we would like SuperAdmins set at branch level so that each branch could be “autonomous”Any thoughts ?

JP77Novice I

asked in Integrations & APIs

Salesforce Internal & Community Integration with Embedded Docebo and SAML SSO

Hello! We recently purchased Docebo, but are having some issues integrating Docebo into Salesforce. Our use case is that we want both internal employees and external customer users to access Docebo embedded in Salesforce. Internal users will access the platform via a tab in salesforce, and customer users will access the platform via our Salesforce lightning community. We would prefer that both sets of users not be prompted for additional logins within Salesforce. The rub is that we require all internal business systems to use SSO via ADFS. This is set up right now using the SAML app in Docebo. When users access Docebo in the Salesforce tab, it initially provisions/recognizes them & loads their home page. However, when navigating to any other area (ex. Courses), it is prompting them to log in each session. This is also an issue for our community customer users. We do not want those users to have the ADFS SSO apply to them, or for them to get any sort of login popup whatsoever.

ncassellaHelper II

asked in Let's Talk Shop

Is it possible to add additional fields to the self registration form?

Hello, is it possible you can utilized additional fields when self registering? For us, it’s important that the user enters a branch code, plus selecting an additional field from either a drop list or predetermined.We have automatic rules setup for users who enter a specific group, along with a specific additional field.thank you,

aempsonContributor II

posted in Let's Talk Shop

Upcoming eSkillz Workshop - Aug 25

Friendly reminder: Wednesday, August 25 from 1-2 pm EST

nicole.romanInfluencer I

asked in Product Tips & Tricks

Remove Screencast from Assignment

We created an assignment for the purpose of having learners submit their assignment with a document but the assignment shows an option to record their screen or submit a video link (as shown below). We would like to remove that option but I can’t seem to find where that option can be removed.As always, everyone’s insight is appreciated!

Stephanie DreilingHelper III

asked in Product Q&A

Zoom changing session times after Daylight Savings

Has anyone had issues with the Zoom Integration when scheduling past Nov. 7th?We just figured out that when we schedule a session though Zoom it works fine, unless the session is scheduled past the next scheduled Daylight Savings Time. I’ve spoke to support and they indicated it was on Zooms side, but Zoom is saying opposite. I am stuck in the middle with no solution. All our sessions (after Nov. 7th) are correct in Docebo, but in our Zoom Account everything shifts by one hour. I have a video I can share, but the Community file restrictions won’t upload here. Thanks for any help you can provide if you have run into this issue!

nicole.romanInfluencer I

asked in Product Q&A

Announcements Feature?

Is there any way to send announcements to certain groups without having to schedule a notification? For example, if office hours are unexpectedly cancelled or rescheduled with a group within Docebo we will need a way to reach out to that specific group with that information. Any advice on how this is handled is appreciated!

SarahhHelper II

asked in Product Q&A

My Team feature

Hi all! We have a fairly small user base (~130 members), and I’m just starting to look into the My Team feature. I do like the team dashboard, but, does anyone know if there’s a way to build and run reports on just a team? Our team leaders would each have about 30 members, and it would be great we could build some automatic reports for them to review. When I create a new report, I don’t see any “team” option. We also have some users who belong to two departments and would report to two different supervisors. This seems to break my relationship. Here’s what I’m trying:Bob → HR supervisor → direct manager → direct manager → direct manager/“CEO John”Bob → UX supervisor → direct manager → direct manager → direct manager/“CEO John” What I really want, is for “CEO John” to be able to drill down through all the different teams of teams. But with my structure, he can go through the teams, but he can’t view the Supervisors’ teams (he never see’s “Bob”). I hope this makes sense! I’m wondering if

shirleyNewcomer

asked in Product Tips & Tricks

One Event Page to capture them all

We are looking to develop a process in Docebo for employees to show their interest for a few selected external courses. The end goal is to push these requests - via PowerBi - to their managers - so they can support employee’s development journey by ensuring the are enrolled in their selected courses. In my organisation, each department manages their own development budget. I am looking for an example of an event template that will provide employees a means to show their interest in a desired course, without having to create an event for each one. Is there such a template to do this?

DackNovice II

asked in Product Q&A

Is it possible? Link directly to a PDF in the file repository.

Once a learner is in a Course in a Learning Plan the File Repository widget is not longer visible. Is it possible to link directly to content in the File Repository?If not, what are some best practices to get learners to the content in the File Repository?

cshrecengostNovice II

asked in Product Q&A

Course Enrollment - Extended Enterprise

Hey Community - Our instance of Docebo is an extended enterprise that exists on our parent company’s Docebo. We operate two completely different sites, however. Their’s is called “The Hub” and ours “Intelisys University” Right now, when users enroll in one of OUR certifications (learning plans), they are receiving the “New Course Enrollment” email but it’s branded with The Hub instead of Intelisys University. Is there a place that we can either make our courses only send confirmation emails with our branding, or if not, where can we turn these confirmation emails off completely

joanna.layNovice III

asked in Product Q&A

Merged users - additional fields and groups

When some of our learners move to a new office they have a new email/account identity and we have to merge their account to keep their past history. I’ve noticed today that their additional fields and group membership (manual) are not being merged. Is this something that others have noticed too or am I missing a step?Joanna

pjensenHelper I

asked in Product Tips & Tricks

Grade Book Function

Has anyone devised a way to integrate or emulate a grade book within a course? My use case is a multi-week virtual class where there are various activities the learner needs to complete. The activities are a mix of videos, graded assignments, eLearning, discussion forums, and quizzes. Ideally, the combined number of points earned on each activity would determine the learner's grade. The total grade would determine if they passed or failed the course. So more of a school model than a corporate training model. The only method I've been able to identify is to use prerequisites in the training materials. But this is very restrictive and proscriptive, and doesn’t base completion on the overall points earned.

steveninfingerHelper III

posted in HTML & CSS

Content Description code

Had a thread going in another section about the course description and getting existing examples of UI. My team ended up building this example. Others on the thread liked it so I shared the code on that thread and am putting here as well if anyone is interested. Code Snippet:<div class="courseHeader">Blackbaud Financial Edge NXT:<br>Audience Focused Financial Statements</div><div class="content"><div class="floatLeft"><div class="delivery"><p><img src="https://s3-eu-west-1.amazonaws.com/lmsfiles/files%2Fb%2Fl%2Fblackbaud_docebosaas_com%2Fwysiwyg_upload%2F1626194721981-delivery.jpg" style="width:45px;display:block;vertical-align:top;margin:5px auto 5px 0px;text-align:left;" alt="files%2Fb%2Fl%2Fblackbaud_docebosaas_com%2Fwysiwyg_upload%2F1626194721981-delivery.jpg"></p>DELIVERY METHOD<br><div class="subtext">Online (Group Internet Base)</div></div><div class="prep"><p><img src="https://s3-eu-we

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