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6005 Posts
steveninfinger
Helper III
steveninfingerHelper III
posted in Product Tips & Tricks
Tips for Triggering Emails for Testing

Any suggestions for most effectively and quickly testing email notifications? Right now we just want to test some of the short codes, but will eventually need to trigger all of our notifications. Curious if anyone has any shortcut. 

3404
alekwo
Guide III
C
cbastaNewcomer
asked in Product Q&A
Learning Assets vs Courses Best Practices

We migrated to Docebo from our previous LMS about a year ago and are now working on a rollout plan for Coach and Share. Since our previous content creation was purely course driven, I am struggling to determine when to use assets for pre-existing resources vs a course. Is there a comparison chart between the twoor some best practices of how you utilize both types of content? 

2182
lrnlab
Hero III
sophia.jackson
Docebian
sophia.jacksonDocebian
asked in Product Tips & Tricks
Best Practices for Transitioning to a New LMS

We all know migrating solutions can be a heavy lift for administrators, but there’s also a lot to think about in terms of helping your learners to transition and adopt the new system! Was curious to hear some best practices on migration, less focused on the technical aspect and more focused on the change management aspect for learners. Here’s a few specific points I’d love to gather thoughts on; What to do before learners come into the new system / How to prepare for learners to come into the new system? Ways to communicate to learners about the new system? (Especially for a customer audience)  How to gauge how learners are acclimating to the new environment? Thank you all!

6054
steveninfinger
Helper III
Marina Vestita
Docebian
Marina VestitaDocebian
posted in Product Tips & Tricks
How to engage experts in Discover, Coach & Share channels: Gamification and?

One of the main common challenges that LMS Admins are facing when they're launching their training initiatives through an LMS is to make sure they have engaged learners.Adoption is certainly a hot topic and the most frequently asked question is: "What can I do to see it  increasing more and more?". Gamification is definitely the answer.You can find great insights on how to apply Gamification to your use case in this post dated May ‘21, where @Adam Ballhaussen and @SuperShaune shared great heads-up on the topic.  But let's add a level of difficulty: what if gamification becomes a crucial element when engaging the experts of one or more channels?If you are one of those Docebo customers who opted for the Discover, Coach & Share module, you are perfectly aware that channels live thanks to experts' knowledge and moderation. That's why it is so important to make sure they are constantly active in sharing their knowledge, approving assets uploads, and keeping Q&As alive.Gamification h

2050
Marina Vestita
Docebian
dklinger
Hero III
dklingerHero III
posted in Integrations & APIs
ClicData as your connector / integrator

Folks has anyone used ClicData to act as your integrator? That go between place between Docebo and your HRIS feed?Or used ClicData for even for reporting functions. I would be curious of your findings.It seems like ClicData can manage a simple datawarehouse as well acting with a scheduler and a visualization tool….so I am thinking it can handle our basic ETL work to drop off people in branches effectively….but I am curious if anyone out there in the world is trying to do some similar stuff. 

160
dklinger
Hero III
Paul Danyluk
Novice I
Paul DanylukNovice I
asked in Product Q&A
Subscription Bundle Order

I’m trying to re-arrange the order of the subscription bundles on the Subscription Plans page but can’t figure out how to do it. It looks like the they are presented in reverse order of creation (most recent is first) but I want to be able to push an older plan to the front so people don’t have to scroll to see it.For example, there are 4 bundles available but only 3 show on the page at one time and I want the last one to be in the first position when the user lands on the page.Am I overlooking something in trying to do this? Anyone have experience with this?Thanks!

1220
Paul Danyluk
Novice I
Salvo
Influencer III
SalvoInfluencer III
posted in Product Tips & Tricks
Connect salesforce and docebo for gamification

Crazy task assigned this week, we are connecting sales force to Docebo. We would like that based on the sales the leaderboard would change too.I have an idea in mind but I’m not sure if anyone has implemented this in a super easy way.

650
Salvo
Influencer III
Stephanie Dreiling
Helper III
Stephanie DreilingHelper III
asked in Product Q&A
Multiple Completion Records for Learning Plan

I’ve been down this road before but never while the Community has been active, so looking for creative suggestions for an issue we run into when an employee needs to redo training. We have a Learning Plan for some IRA content our staff are required to complete prior to an ILT session.  The plan includes 5 eLearning sessions.  The case we have now is that an employee completed all the eLearning sessions and went through the ILT training. However, they aren’t retaining the information and need to be put back through it. The staff will be required to redo all eLearning/LP prior to getting reenrolled into the ILT Session.Without deleting the tracking of the original completions, how do you all handle this situation. I know I can create a new Learning Plan, but the courses are still the same so it will recognize their completion.  Which means I will have to create new eLearning Courses, rename/restructure just to allow the system to track, is there an easier way? 

4377
lrnlab
Hero III
cschmelzer
Helper II
cschmelzerHelper II
asked in Product Q&A
Recurring event in a session

We want to add a weekly enablement session to Docebo so managers can track who attends these sessions. Is it possible to set up a single event within a session to be recurring?  We are integrated with Zoom, and I know that I can edit the Zoom meeting to be recurring; however, I don’t think that Docebo would respect that.  In this case, would we have to create individual events for each week? Thank you.

2703
lrnlab
Hero III
Dahveed
Helper I
DahveedHelper I
asked in Product Q&A
Updating Tests, Question Bank usage, and user answers, oh my!

Hi everyone,I need some insight and clarification on Tests and the Question Bank.Background info: I have 30+ ILT courses. All courses have some sort of test. The test questions all get saved in the Question Bank. I’ve instructed my team that if they need to change the questions on their tests, they should unlink the one from their test, add a new one, make sure it is categorized correctly, and push it to the question bank.The reasoning logic behind un-linking a question and leaving it in the Question Bank was because I thought that it would retain the answers from previously answered tests. This would basically give us an archive of our previous tests and learner’s test records. (rephrase; I thought the version of the test the learner took would record to their training record to refer back to how they performed on the test)Example: We have a class on “how to process a loan”. Charlie took the class in February. Our process changed in April and we changed the test to reflect the new pro

3971
lrnlab
Hero III
tschoone
Helper I
tschooneHelper I
asked in Let's Talk Shop
How do you manage redundant material?

After our inspectors complete their Initial Certification Learning Plan we will be assessing them in a VR environment on their inspection process and accuracy.  This VR assessment will identify where they may need remediation.  If we assign them a specific remediation course that uses the same material that was in the Learning Plan (from the Central Repository), it will be marked already complete.  The only way I know to avoid this is to upload a second copy of the material designated for remediation.  But now I have REDUNDANT material which could lead to outdated material.How do you keep track of redundant material to ensure that if a change is made to the training it gets updated in ALL locations?Is there a trick that I am missing?To avoid the redundancy, I could use the same resource, but add a SURVEY to the remediation course.  Surveys can be tracked LOCAL.  But the training resource will still show as “complete” in the course, only the survey would need to be completed.Does anyone

1132
abartunek
Guide I
generic name
Helper I
generic nameHelper I
asked in Product Tips & Tricks
User Name Changes

How do you handle name changes that change the username, and what are some of your  standard practices with that as well?example: User 123 = (username) U123, then changes their name to U 1234 = U1234.

2634
generic name
Helper I
S
Novice II
Susan McKenzieNovice II
asked in Product Q&A
Surname Suffix - MBE

Hi everyone Just wondering if anyone has had to add a suffix to a user. I intend adding it to the end of the surname but thought I would ask for viewsThanks 

202
S
Novice II
A
Influencer I
aempsonInfluencer I
posted in Product Tips & Tricks
Best Practice Training offered

Our company is offering free best practice training for the Docebo community onILT./VILT Events. We will be covering the new configuration set up , notifications and the various VILT integrations.    You can register for this training and find further details at:https://www.eskillz.com/docebobestpractices.html It will be held virtually on June 24th 1pm EST. If you cannot make it and would like to access the recording please let me know.  Happy to share.Adair 

783
A
Influencer I
B
Contributor I
BWeschkeContributor I
posted in Let's Talk Shop
Need suggestions for increasing course completions

How are people handling users who do not start or complete a course? We are looking at course completion rates and need ideas for how to get more people to complete a course? We have started notifications as reminders with information on how to unenroll from a course but are there any other best practices that anybody can recommend? Do any of you do user clean-up to remove people who have not started a course? If you do, is there any special process you use to do the cleanup?

26110
dklinger
Hero III
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Anyone bridging over from Taleo Learn?

Good mornng community! Just coming off of a Taleo Learn instance that I helped to run for 8 years. Looking to “relate” and find others that are working through either a migration or did some similar work. I believe we will be like minded in a bunch of places.I am very excited to join the new community...and looking forward to contributing.In context, I went from leading a team of 7 direct reports and 3 indirect reports that worked with that older instance and decided it made sense for a change for myself and to look at my “new tomorrow” back in January. We have been evaluating products and came to the conclusion that Docebo is the best fit. Now we are just beginning our implementation.I did contribute a ton in another forum - I found it to be a great way to learn from others that are leveraging the system...and I found it fun to try and stay up on badges and the leaderboards.Some top questions off hand:Observation Checklists look like they may fit for us as we have a seriously deep pap

580
dklinger
Hero III
cschmelzer
Helper II
cschmelzerHelper II
asked in Product Q&A
Securing .pdf files

In our courses we want to include links to .pdf files for downloading; however, we are concerned about users sharing the files once they are downloaded.  Does anyone have a solution for tracking/securing files after they are downloaded from Docebo?We are aware of the slide converter option; however, these documents will be used for open book exams, so they have to be available for printing.Currently, we are adding a copyright watermark, and potentially adding a bates number, but any other suggestions would be appreciated.Thank you.

2995
cschmelzer
Helper II
Stephanie Dreiling
Helper III
Stephanie DreilingHelper III
posted in Product Tips & Tricks
Increased usage of External Training Tracking

We have an initiative to increase our External Training Tracking. We know extra training is occuring outside of our platform, but we don’t feel we are getting a good response rate for our staff submitting it. Currently I am sending a monthly reminder email, and mentioning it when in face-to-face trainings, but does anyone else have any creative ideas on how to increase the submission rate on this type of training?

641
lrnlab
Hero III
Salvo
Influencer III
SalvoInfluencer III
asked in HTML & CSS
Need a coming soon page with a countdown

Has anyone managed to create a countdown page without the use of Javascript?

1823
Stephanie Dreiling
Helper III
L.Ambrosio
Docebian
L.AmbrosioDocebian
posted in Product Tips & Tricks
Recipe of a simple custom page for first time e-learning users - Best practice

Hello Community! Hope you are ready for the weekend!Last work-related thought before leaving the laptop on the desk, I promise … how has been you experience with launching the platform to first time e-learning users? We might be talking about not extremely tech-savvy audiences or, more simply, learners using an LMS for the first time. I think custom pages can be very helpful in these situations and I really love the clean and effective result you can obtain with just a couple of widget types, like in the following example:  How do you do that? The recipe is very simple: 3x image widgets, 3x My course and learning plans widgets, a pinch of color design  , mix everything together and don’t forget to pre-filter the content by learning status before baking! This type of page will give your learners immediate, unmistakable information about where they stand in their learning journey and most likely increase your courses’ completion rate.You are new to the custom pages concept? We got you

4442
abartunek
Guide I
K
keithcorwinNewcomer
asked in Integrations & APIs
Integrating Workday via iframe

Hello all, unsure if anyone at all tried this, but what were are try to do is to display specific page from Workday to an iframe widget in our Docebo instance. Normally using the iframe widget works but this particular page just won’t load. We’ve already tried enabling iframe support within Workday - still nothing. It’s as if it’s stuck on a loop and just gives up after a while (see below)  Does anyone else encounter a similar issue? Thanks in advance!Keith

16283
M
Novice III
S
Helper II
SwatsonHelper II
posted in Product Q&A
Mobile App - Biometric Login

We currently use the Go.Learn Mobile App (which is not a branded mobile app) and did not know that the Biometric Login is only for customers who have a branded mobile app. I feel that this feature should also be included in the Go.Learn Mobile app as well.I did put this in the Ideas - LMS-I-445 - if you want to vote on it.Let me know what others think about this. 

380
S
Helper II
joanna.lay
Novice III
joanna.layNovice III
asked in Product Q&A
Power user enrolment button visibility

In the latest monthly release notes it says“HEADS UP! Course enrollment button visibility update for Power UsersFor those using the Power Users app, please note that starting on August 19, 2021, in order for Power Users to be able to see the Enrollment button for courses,  the profile they are assigned must have both Enrollment and View permissions enabled for courses.”Does anyone know which permissions need to change?  I’ve looked and the options there are not the same as the text above!

743
joanna.lay
Novice III
Salvo
Influencer III
SalvoInfluencer III
posted in Product Tips & Tricks
Non supported providers

If you are using content that is not supported by Docebo like, Udemy etc. I suggest you to contact Tray.io.  Tray is a small and powerful platform that import, export data and licenses between platforms that don’t have connection within Docebo. 

532
Salvo
Influencer III
ckujawski
Contributor III
ckujawskiContributor III
asked in Product Q&A
how do you use Docebo for an On-boarding/Induction training?

Hi All, I am wondering how do you utilise Docebo for an on-boarding/induction training. I want to make a part of the on-boarding training digital and create some e-learning course but also want to mix it with ITLs.  Generally the idea is to assign to each new employee a set of courses which that person has to go through: a couple of eLearning courses and ILTs sessions, in the specific order (so prerequisites will have to be set). I am wondering if there is any way to an ITL sessions once and just use them each time when the on-boarding training will have to be run? So I don’t have to waste time to create the same ITL each time? Do you have any experience with it? if so how did you handle it?

5497
Cindy McElhinney
Helper II

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