Learn & Share

Had a chance to get a sneak peek with my CXM. She is cool.Here are some quick random thoughts on the User experience.4 reports – that not horrible. Most Managers will want to know what people are taking and courses and learning plans. So cool. Not alphalisted (good!) Would be nice to turn off a report or two (for example: we are not an ILT shop, so turning off Users Sessions helpsp). Note the Users – Courses report is an “all or nothing” (that custom aligns the hierarchy, suspiciously? You cannot select your users) Note you cannot also select your courses (opinion - cough that’s a big miss!) – so people with deep learning profiles/learning histories? They are going to have to go to excel and manipulate a lot. Conspicuously, no filtering options other than enrollment status (opinion - cough another miss).Would not be that big of a miss IF the Superadmin could push a custom configured report to the Managers role to use. But we cant - yet . Take a look below - no change.  Also – no way t

We are seeing issues with our Rise 360 courses (published in xAPI) marking as complete for about 5% of our learners. The issue seems to be spread across a vast array of learners and courses - and our admins are unable to replicate it. But the tickets keep on rolling in :)  We have narrowed it down to learners who fail the skill check inside the Rise course on the first try, retake the skill check within the same Rise/Docebo session and pass. We notice that not all of the skill check answers are recorded in the xAPI data within Docebo. For instance, it will only record 3 of 6 questions. The course looks complete in Rise, but is not marked complete in Docebo. My theory is that question that were marked incorrect the first time are not recording the second time. Has anyone experienced this?

Is there a way for the the catalog name and description not appear on the Catalog widget when using the Display mode Stream?  It’s hidden for the card view but, the card view doesn’t work for us. Stream  Card 

I’d like for users to only be able to sort courses by Newest-Oldest, Oldest-Newest, Name A-Z, Name Z-A. Is that possible? That would mean removing or hiding the option to sort by Code A-Z and Code Z-A in the course catalog. 

I hope to achieve the following:Change the current behavior: A user self-registers and they get the “Request sent” screen. to this intended behavior: A user self-registers and once they send their information, they are immediately taken to the LMS and can start learning. Optional behavior: If a user doesn’t verify their email address within a certain limit, their account is suspended Or else: Set an automatic, short expiry date for the user. A facilitator verifies the user (this happens anyway) and removes their expiry date / completes an additional field / adds them to a group or similar to give them longer accessIs any or all of that possible?For context, we are creating a free learning program where every learner is contacted by a facilitator, so we can weed out anyone who’s not supposed to be there then. Alternatively, we’re considering turning our single learning plan into two so that the first one with 3 out of 12 modules is available right away but only verified users can comple

I am excited about the ability to great a group based on email domain “@company.com”. What has me concerned is there is a message that ALL conditions must be met in a group. My question: Can I create a group where multiple email domains are accepted? Use case:We have a program for Technology Partners. The partner company has to get approved to participate in the program. Once approved any employee from the company can take the restricted training. My plan is to create a group of approved email domains. Then give the group access to the restricted content. My plan is to update the group criteria each time a new partner is approved. 

Is there a way to set it so the course button in enrollment notification will open the course in the same window rather than a new internet tab every time?

We’ll be posting soon for a new LMS Analyst. It was challenging to find strong candidates when we first created this position. I’m hoping this group will have ideas on where to find great candidates--places to post, etc. Any suggestions are welcomed! We don’t have the job description yet but I can ost here when we do. I just want to get a jump on this.Thanks!

Hi folksHope everyone is well and keeping safe :)I have Power Users set up on our Docebo platform and one of the permission is to view certificates.  However, when a Power User logins in-to their team section and goes to download/view one of their teams certs it’s coming up blank for some reason.  Any ideas why this would be?  Maybe a browser issue? Although, have tried Chrome, Firefox & Edge and same issue with the blank screen.Many thanks

If you’ve administered the Docebo LMS for awhile, you’ve probably wanted to turn off the balloon help at some point.  Add this CSS to your site (under Branding and Look ---» Custom Styles) and it’s gone:/*Remove contextual help*/div.docebo-balloon, div.internal-header-suggestion-balloons {    display: none !important;} 

Was thinking about deeplinking into Docebo and a reasonable practice in the past was to link to a page with a catalog on it and avoiding links to courses.Any thoughts on that as a better practice?I know at times we will lose that discussion...but I am curious if others have felt some of the course gotchas as well (people coming back with errors when developing a link to a course).

Is there any way to have a link from a widget on a page that directs different groups of users to a different page?I know you can do this for the landing page but can it be done from another page?eg new manager compared to a manager who has been there a long time

We are actively seeking to replace our LMS Admin. I have not been able to find a site to find people who are certified(?) in Docebo to recruit. Any ideas where I should be recruiting?

Dear Community,Please could somebody explain to me what this setting in the Power User Profile settings does?  What I have managed to determine so far is that:it does not, in fact, do any pre-populating of fields it does not affect the visibility of fields for Power users (this is done with the Branch field visibility settings) NB - my goal is for a specific additional field to be visible to some PUs and not others. Many thanks!Alan

I am trying to create a POC for Docebo Flow, and I am running into some issues. I am following the tutorials and have done the following:Created the app launcher Injected the app launcher into a web page. I am seeing a javascript typeerror about the DFlow.Kernel not a function when I run my application. Am I supposed to put elements in my webpage to display the button? I’m not sure what I am missing 

Helloi would like to add a question in my survey, but it will be displayed to end user only depending of the answer of the previous question :→ Question 1 :          answer 1          answer 2                   if answer 2, Question 2 :                                                 answer 1….                                                 ……I don’t know if it is possible technicaly…Thanks for your help, i’m newbie with Docebo ^^

Does anyone have a decent way to deal with this remark on Power Users & resources?When assigning resources to a Power User, the assignment will be effective only after the Power User first logs in to the platform after the assignment is confirmed.We have an automation in place to add users to a power user, however the power user won’t receive any notifications on this user (e.g. enrollment in session/unenrollment etc.) unless he/she logs in first. We have a workaround on this with the impersonate feature, but this doesn’t seem like a solid solution.In addition, most of our power users are assigned all courses and learning plans in visible catalogs. Last week we created a new course and assigned it to a visible catalog, but the power users again did not receive any notifications on enrollments (even though the notification to the PU was configured), as they didn’t login before their assigned users decided to enroll in a session of the course. So since this is a new course, this is c

Hi all,Our company is looking to add a bulletin board-type widget to the homepage of our Docebo LMS. Somewhere we can make posts for announcements, updates, etc. for all employees to see.I know that specific widget doesn’t exist in Docebo (yet), but I’m wondering if there are any workarounds or third party solutions that anyone else has found that has worked for them.Our current solution is to have an account with Tribe.so and then iframe in our dashboard using the iframe widget. It works for what we want it to do, but it doesn’t look as clean as we would like it to since there are usually a few items that appear at the top before scrolling down to see the latest post that has been made.Here’s what the iframe looks like when not logged into Tribe (doesn’t allow replies): When logged into Tribe (A lot of stuff on top before seeing the first post):  Any ideas out there that have worked for you?

Hello everybody! My company is just getting started with Docebo and we’re just in the beginning/course planning stage right now. We’re hoping to build courses that use lots of “Survey” (or extended-text) questions. Questions like, “tell us a time where xyz happened”. These would be “challenges” for our staff to complete and their supervisor would review their answers on a monthly basis. I’m running into a few issues with this. Mainly, I’m unable to view survey answers when using an xAPI export of my course. I’ve tried with two different authoring tools with the same result (Elucidat and Storyline). I can only view their answers in Docebo if I export as SCORM instead. And, these answers can become jumbled around and hard to read if the user retakes the course. I’d eventually like to download a file that has everyone’s answers in it.  Another issue, is that Survey answers are always marked as incorrect. Ideally, if a user has provided any sort of answer, then it should be “correct”?  Has

Has anyone figured out how to manage time zones automatically for users?This thread about APIs and Power Automate seems to be the best shot at it, but I am not a M365 institution.

WE recently had an issue of learners reporting slow page  load times from one area in the US,  We check on Google analytics and this seemed to be confirmed in the data. However when raising a ticket with support we get the frequently used “I would ask you to provide me, few more details as :- A copy of a har file of a user who is experiencing this problem-A screen recording of the issue, while the browser console is open and on the network tab”The issue for me is that our learners are paying customers located all over the world, some of which are not technical and so to ask them to do this is very difficult (language, time zone, skills,) never mind the fact that they are busy people.It would be VERY helpful if there was a simple step by step how to video & document that covered the common browsers (edge, chrome, firefox, etc.) that could be sent to the learners so that they can assist in the fault finding. Screen recording is very difficult for non tech learners, what do they use? 

HI, Can anyone advise how best to capture direct  course links?  if you are enrolled on a course yourself, or you grab a url from the course managment area the links break for users. if i want a direct link to a course, where is the best place to get it from? cheers,

For our ILTs we only schedule a single Zoom session. We’re finding that users are having some trouble getting to the Zoom meetings because they do not think to click on the session information to find the “Join” button. They usually just scroll down to the description and assume that the webinar is unavailable. Is anyone else experiencing this issue?Any suggestions for workarounds are appreciated!

I noticed that the previous admin did on our system not using a consistent course code structure. When I pointed it out, I was tasked with coming up with a standard and bringing the existing courses into compliance with the new standard.Before I go changing things in the production system, I would like to know if there are any down stream impact to making these changes? Reporting, access, transcripts, etc.? Any cautionary tales here?  

Hello, Is there a functionality that navigates a non-registered users to the course after they have successfully registered within Docebo?Use Case:Non-registered user receives the Enrollment Course Link via email campaign, social media, etc. User selects the link, but is unable to access since they are not registered They select ‘Register’ and ‘Submit’ the form User is navigated to the course URL rather than the home pageOther learning platforms have this functionality and I believe it is how we setup the URL redirects but am unsure where to start. Thank you!