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I have a need to update literally thousands of enrollment “Active  Until” Dates via CSV. We have many customers who have paid for access to courses based on multiple conditions of sale. We have customers who wish to extend their access, renew a subscription, (or simply run out of time to complete the course).  The issue for me is that for different requests i need to be able to set different active till dates for different users and courses.There is currently no way to do this via CSV. ( if there was it would be a fantastic solution for my problem).Currently i have to run reports to extract the enrollment status, Active until date, Active from,  Completion date (and, of course, username)I then have to run an Excel macro to edit the enrollment status to match the API endpoint. (for example the report output is “In Progress”  and the API requires “in_progress”After running the macro i have to use POSTMAN to post API’s back to Docebo. Changing an acti

Hello!I’m new to Docebo, but already have a question for the community. I’d love to know how any of you have used Docebo to support resource/affinity groups in your companies, besides the obvious posting of content. We just signed with Docebo and haven’t even onboarded yet, but my DE&I group would love to know if they can use Docebo for their resource groups, or if they need to buy another platform.I know about channels and content. I’m curious to know if we can have folks opt-in to resource groups, give them a general discussion board, create pages for them, etc.If you have any examples of using Docebo to support resource groups in your company, I’d love to hear about it. Many, many thanks!!Jen

Is there a way to set up an email notification to go out when an employee is enrolled in a class without having to add every new course to the “notification” rule?  That is so cumbersome.  I appreciate your help!

LMS-I-5063Reporting- Give the option to filter by text field too under additional fields and Download a report as a pdfWe have a lot of compliance reporting and it is very important for us to have an option to download the report as a pdf to prove that it was not tampered.Secondly when creating custom reports, only drop down additional field can be used as a filter. the text additional fields are equally important to make the report more meaningful. we come into instances that we can provide the right data because of that.ADMIN RESPONSE Thanks for the idea! We find this idea interesting and plan to keep it open to see if it will collect more votes. Community members! Please vote on this idea! i think its important to have this capability and we can make it happen if we vote more on this!

Is anyone else mapping skills, languages and external certifications in Docebo? We are using additional field to add more information regarding the learner. We started mapping this for the sales team so they can spot who can work with a customer in a new location. In addition you can alsoplan your next year budget by knowing which certification is about to expire. As always Docebo surprise us with the amount of things you can do.

Hi everyone,in august product update notification we can find an update to the timespan for SSO tokens generated to grant authentication for users logged in a third party service, as we do have.When you need to create a token to grant that authorisation, though, there are actually TWO tokens:First, you need an admin login to be allowed to make the API call for the user’s login (first token) Then you create the token used in the URL to make the user login (second token).Which token will be impacted by the change?Thank you to those who can help me.

Hi All,  I have a question, I have to do a quick survey within some group of employees in my organisation. I though to use Survey feature on the platform but unfortunately it’s not allowing me to track responses of particular users, can just see all responses. That’s crucial for us to be able to see answers of particular users.  Is there any option to collect date per users on Survey? or maybe you were facing a similar problem, if so how did you handle it?  Thanks for your answers and suggestions.  Cezary  

Hello Docebo Community - I have reached a difficult impasse with our Docebo instance and I could really use some help. We are building out a customer journey on one of our pages with widgets. We just reached a dreaded message telling us that we have a 20 widget limit. I am PRAYING that someone has a way around this that we can implement into our site. The only other way around is to create an actual webpage and iframe it into our platform but we really don’t want to do that. Hoping Docebo has a workaround or someone else does. Thank you!!

Howdy folks,Have you ever played Hide that Header with CSS?Well - I have a situation where I need to hide the header to avoid having some folks seeing that search bar and left hand hamburger menu….I need to give them the one page and the most vanilla experience possible.It is only for a specific page - and I have learned how to adjust the css for a page by working with the page ID.But if you have pulled this off? And are open to sharing it? Can you let me know how you have been hiding the header? Happy to mark you for the correct answer PS - I do know there is a function for replacing the entire header with something else….that is when I grow us up and can afford to have a sandbox of a site.

Hello,Is there a way to hide the “Start Learning Now” button on the course player once they have begun their course? Having both buttons is very confusing for our users and hiding it would help with the number of help tickets we receive from users thinking their course wasn’t saved because the “Start Learning Now” button brought them back to the beginning of the course. Any advice is appreciated!

Does anyone have a suggestion for a Users Transcript that the User can access themselves and even get a hard copy themselves? My client has over 40,000 Users that need to track their progress with the courses they have completed. The dashboard in “My Activities” doesn’t provide all the information they need (nor does it have a download option). I am open suggestions???Thanks,Tim

Hi folks, we want  to know a simple thing. How many people are using their mobile app? Does anybody have any ideas...we didn't see any fields in custom reports...are we missing something? Thanks!

We have an annual re-certification for our employees that includes a combination of courses and learning plans in Docebo and external training.  Some of these activities are mandatory but the employee is also allowed to attend any combination of other approved courses external to the Learning Portal. Their activities each year must add up to a total of 6 hours.We are trying to figure out how to best manage this in Docebo.  I keep going back to Certifications & Retraining but I don’t think that will work? Anyone else have a similar use case?  Suggestions? Ideas?Thanks!

Issue: We are trying to find a solution to blocking training material (post assessment & evaluation) on an ILT which has multiple sessions & events & learners only have to attend one session/event - so the training material will be opened at different times.Description: We have an ILT as part of a learning plan and due to accreditation reasons, we need to have:Training material (post assessment & evaluation) as part of the “live” completion. Submission date to accreditation body must reflect participation date (event)  (we will be using APIs to submit to accreditation body) For our clients that only host one session/event at a time, they would be able to use the “Hidden” feature in the ILT training material. Then unhide after the learners have attended & are marked attended.However, we have clients that will be hosting several events (learners only have to attend o

Hi, I am creating users via the API and it was working up until recently (not sure exactly when it stopped working). Now I am getting the following error:{ "name": "Bad Request", "message": [ { "field": "userid", "message": "You haven't filled in some mandatory fields" } ], "code": 1002, "status": 400}This is the body that is being sent (data scrubbed):{ "email": "test@Test.com", "password": "password", "firstname": "Test", "lastname": "User", "additional_fields": { "8": "Test Field 8", "9": "Test Field 9", "15": "Test Field 15", "18": "Test Field 18", "22": "Test Field 22" }}Before the userid, was not required for this end point? I thought that the userid was generated by docebo, upon user creati

I’m fairly new to Docebo so any thoughts or guidance would be awesome!We are working on the development of a Certification Prep course that involves 7 courses with exams. We would like to have them taken in a specific order and “lock” the next course until the prior lesson is complete. We have been looking at using learning plans as the delivery option but I'm not sure if there is any functionality to complete this. Like I mentioned, any thoughts or advice is appreciated! Thanks!

I do not see an obvious API; is it buried somewhere or am I losing it?

We are mid implementation and building our notifications, and have realized that the Notification Event Details document lists out tags for use in notifications but for that event in the system the tags are not showing as available and when plugged in do not work!!  Why would the document have tags available that the platform doesn’t have? Also many events like enrollment do not trigger and are delayed by up to a few hours.  Is there a list that defines which notifications are delayed vs instant?

We have access to the full library of paid content, and it seems to be structured as individual videos/courses and no learning plans.Because of this, how can you determine the intended order of videos that are part of a series? Some of the content have “part 1/6” in their names, but some do not. Example:Go to the Course Catalog > Docebo Content Premium > Programming and Web Development Set Language filter to English Search for “docker”The returned list has a number of courses all with the same thumbnail image and similar naming, implying they are all “similar”. However, there is no way to tell which of these courses is the first in the series, then second, so on.This matters because some of the videos are “intro” or “overview” of a feature, and others are using your knowledge of said feature to do something else. Meaning there is a required order in which the content is intended to be consumed.Happy to shar

Hello,I have Docebo embedded in my Salesforce partner community. Is it possible to collapse or hide the left hand side menu?Thanks,Andrew

Hi - with a series of small golives, I will be turning on a branch to be supported by the SSO. Yay. So thats great. BUT on the other hand, a few people have run into a pw reset dialog with their first login….which doesnt make great sense. Is there a way to disable that step for an entire branch for many users that were already created????Someone has to have just lived through this….

In our integration of Docebo we came into an issue where our certificate templates were blank. However we have hundreds of courses tied to (4) different templates. Each having quite a few users issued certificates.Our rep gave us we had to course by course page by page, de-issue the certificate and then re-issue.I’ve worked with other LMSs before and this is very time consuming and never heard of.Has anyone experienced and what is the best way to re-issue to have the templates populate? Jennifer

HiDoes anyone has experience with Shopify experts who can set a Shopping cart integrated with Docebo ?I’m looking for a proffesional who can configure Shopify to sell our courses to our customers.

Does Docebo offer seamless authentication when accessed from an SSO’s identity provider?  I have searched for this, but was unable to find anything in the support documentation or in other community posts. For example, let’s say my site xyz.com is the SAML SSO identity provider for Docebo.  When my users log in to xyz.com, I have a link that points them to my Docebo platform.  However, even though they have already authenticated on my site, they are still required to hit the SSO login button when Docebo loads.  Is it possible to configure Docebo to seamlessly authenticate from the identity provider, so a user is automatically logged in to Docebo when they access the Docebo link from my site? We have other vendors who provide this functionality, so I’m hoping Docebo does, as well.   Thanks!

We’ve got a few hundred ILT sessions happening and want to double check the custom virtaul URLs uploaded into Docebo. Is there a way to run a report which gives you the custom URLs listed in seperate events?