Learn & Share

Hello!Is there a way to move active enrolled learners from Course A to Course B from within Course A?  TIA,Sarah

Dear Team,Im currently facing issue where page insights can’t be open it is stuck on loading only. Could you please help to check?Im pretty sure there’s no issue with my internet.And this happens not only in my client’s instance, but also in my training instance.Thank you.

Hello all!Maybe anyone faced with such behavior in mobile app: users add the absolute link on course or learning plan on banner or button and this link doesn't works on IOS devices in Mobile app?At the same time on Android devices this issue not happened and system open the link inside the app. I’ll explain why we don’t use deep linking here: in the constructor we can insert content for the desktop version, and this content will automatically become available for the mobile application. But there is no way to change the link in mobile content.We also have several separate domains for our company, in which case in the link to the desktop content we use the domain we want and not the generic docebo domain, because otherwise our link will not work correctly and in desktop version.I know we can use a relative link in which case the link will work correctly in the application, but we have a third party service that we have added to the docebo page

I have a question about the email notification users get when a new account is created for them. The notification currently gives user a link to “reset” their password. I am worried this is confusing, as users are accessing the platform for the first time and have never created a password before, so they have no password to “reset.” Rather, I would like all messaging to refer to “creating a password.” Does anyone have advice on how to configure messaging to be centered around “creating a password,”  rather than resetting a password?  Email received by new user: After user clicks on “Reset your password” link: 

Hello! Our organization is attempting to gather a comprehensive training time data report. This would include trainings we offer internally through catalogs, LPs, courses, etc., but also externally offered trainings that employees log themselves. We are hoping to find an estimate of how long employees are spending on trainings each year (internal and/or external). For the internally offered trainings, we have that down and are good. However, for externally logged trainings, I cannot find an easy method to be able to find out how long each of the trainings that employees logged are.  Does anyone have any best practices or tips to be able to gather more quantitative data on hours spent for external trainings? 

Hallo,Has anyone had any experience using CloudShare together with Docebo. We would like to host VLTs for software products. Hosted on  Docebo but using CloudShare in order to be able to acces VMs. Idea being that each user has his own instance of teh software on a VMMany ThanksMatthew

Hello All,My company has access to Gainsight PX that could allow for custom messaging in platforms to drive engagement.  Has anyone here ever gotten it to work in Docebo?

Our reports are missing data intermittently since March 19th.  Don’t know if it’s related to the Database migration in Amazon, but our dashboards and customer reports are not accurate.

We are currently using Docebo Connect to integrate our Outlook Training Calendar with the ILT courses in Docebo. We have been experiencing cancelation emails to trigger even though the session has not been deleted or changed in Docebo. Learners have reported seeing the canceled invite and/or email in their outlook calendars. Any ideas why this may be occurring? 

I’ve recently learned that if you update a future event in Docebo that unless the update is within 2 days of creation the recipe will stop with an error and thereby not update the Outlook calendar invite. Does anyone have a workaround for this limitation? I ideally do not want to have to duplicate the event and delete the old one which is what I have been advised to do, as this will create confusion for end users. 

Wondering if anyone here has tried integrating MS Learn courses? Specifically via the Learn Catalog API, but also Learn Organizational Reporting.  https://learn.microsoft.com/en-us/training/support/integrations There was an LTI-based solution as well, but it seems to have been deprecated: https://techcommunity.microsoft.com/t5/educator-developer-blog/getting-started-with-the-microsoft-learn-lti-application/ba-p/2247034 Appreciate any experiences you’ve had, or insights you have. Thanks,Scott 

We would like to launch using channels but at this time we do not want to allow everyone the ability to upload content or ask questions on the platform.  We would like to remove the two icons that show at the top right for sharing content and asking the expert from the All Channels page and the actual channels when they are opened up.  Does anyone know how to do this? Because they are built in there isn’t an option to turn them off like you can when you build your own page.  I could build my own page though it would mean a lot of manual work and then when people click on the channel they would still end up seeing these two icons.  We could launch with them there as I know we can restrict who shared content but the challenge is that it is still there, the user can still click on it and go through the motions of uploading but then they get to the end and there is no channel to add it to.  So if I can restrict it why can I not just remove this as an option to avoid confus

I have a VILT course that includes both training and lab time with the instructor. Once completed, users can take an optional exam. We've recently launched a self-paced version of the training course, paired with a separate lab course that users can complete at their convenience. We cannot combine the two courses because the lab requires setup and has limited availability, so scheduling is necessary.Essentially, after completing the course, users receive a notification to sign up for lab time. Once both the self-paced training and lab courses are finished, they can take the optional exam. We are now trying to determine how to mark the self-paced training and lab courses as equivalent to the VILT course.We don’t think there’s an existing way to do this, but I wanted to explore the possibility here. Could we create a group that automatically enrolls users in a course marked as equivalent once they complete both the self-paced training and lab courses? I'm hoping someone

Hello All,I’m managing four specialist training programs, each built as its own Learning Plan (LP). All four share the same two core courses: One paid core course One free core course Each LP then includes its own set of specialist courses (some paid, some free) that make up that specific track. Learners can: Purchase the entire LP Or buy courses individually The Problem:If a learner finishes LP 1 by purchasing all courses (including the core ones), and later decides to pursue LP 2, they only need the new specialist courses.However, when they purchase only those new courses, they are not enrolled into LP 2, which means: No centralized tracking of LP

Hi all,I’m wondering if there is a way to redirect users to a specific link instead of the default home link when they click the main logo?

Hi,Looking to hide the Score on the My Activities page under courses, ILT  and external training.Does anyone know how to do this so its the how column and not just the title. 

In the new reports, when I include the Training Material Time, it reports in seconds. Can it report in minutes? I thought our account manager told us a year ago, that this was going to be addressed and changed to minutes, but it still shows seconds (which is not helpful).

Hi everyone, I’m Roberto Moscatelli from the Docebo Support team and I would like to share something about Survey in Central repository. Currently, there isn't a report whereby you can retrieve the question_IDs of a Survey.Anyway, there is a way to retrieve this information via API You should catch the poll_id of the survey as shown below: 

HI everybody,I’m new to the Docebo platform so maybe I’m missing something here. For what I saw, even if you set an ILT course so that only admins can enroll users into it, enrolled users can still self-enroll freely into course sessions. So my question is: is there a way to prevent students, already enrolled in an ILT course, from self-enrolling into sessions of said course? So that only their manager/power user or superadmin can enroll them into course sessions?

Hello! I wanted to see if anyone had a best practice for how to set up a survey that may require multiple completions from the same user. The company is wanting to house as many survey responses in our platform as possible, and one use case we have is “Hiring Manager Survey”, to get feedback from our Hiring Managers on their experience. My initial gut reaction is to send them through Forms, but wanted to throw it out there to see if anyone has come up with a good way to do this in Docebo. Thanks in Advance :)

I am trying to just use the API Explorer and push one learning object to a course code and keep getting the error as follows. Any ideas why that might be? The course ID is valid and so is the learning material ID and we are able to pull the details from the LMS - but it wouldn’t just update it. The error seems to be invalid LO version and the correct LO version is 1.0.0Failed to add LO 9582 to course 5233. Status Code: 400Response Body: {"name":"Bad Request","message":["Invalid LO version params"],"code":1004,"status":400} The same credentials can be used and the training material can be added to the course through Docebo front end

Need help brainstorming how to set up a notification to Power Users whenever a new person has been added to their assigned Group. I’ve tried to do it via the User subscribed to a group template but that hasn’t sent my PU anything.The ask: We want to set up an automatic group where if someone new gets added to the group, it would trigger a notification to the Power User in charge of that group to review the new add and either keep/delete the person from the group.Would really appreciate anybody’s help with this. Thank you in advance! 

Has anyone figured out a way to extract the course completion certificate PDFs from Docebo using an API call? We want the certificates to appear to end users on a Salesforce portal user page.

Hi everyone,I'm trying to apply CSS to an "HTML Page" training material item in a course, but it's not working as expected. When I test my HTML and CSS in CodePen, everything works fine. In Docebo, I add a new "HTML Page" training material and paste my HTML code. Then, I go to Custom Styles and paste my CSS code. After saving and refreshing the course page, the CSS is not applied. I've used this method before, and it usually works without issues. Could this be related to how Docebo handles CSS for course players versus page widgets? Do I need to specify anything in the code to ensure it applies correctly?Any insights or troubleshooting suggestions would be greatly appreciated!Thanks in advance!

Hello,I am changing an onboarding dashboard from catalogs to channels for new sales engineers and wish to enable self-enrollment in learning plans for the users. Although the users can view both catalogs and channels, when I modify the dashboard to display only the channels, the learning plans become invisible. Am I overlooking a setting?