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Hi, could we discuss best practices for handling users whose name changes? For example, Pat Adams changes their name to Pat Semprini.We still want to search on their former name of Adams. I’ve tried doing this with an additional user field, but Docebo doesn’t seem to search user AFs. We don’t want to retrain the former name in the first name or last name fields. 

Hello all,I was wondering if there was any CSS to hide the total count of courses listed in the Course Catalog widget? We have two widgets to show Not Started and In Progress.  There is another widget to the left that we want to have top-aligned.Any tips would be helpful! 

Hey everyone, on my end I’m getting an On Leave flag from our HRIS for extended leave and if it is true a person is removed from most of groups so they aren’t enrolled in new courses, don’t receive notifications about active courses, and are filtered out of our reporting. That has worked fairly well but it’s still a bit of an issue when we release a required course and they go on leave after we assigned it because the clock keeps ticking on their X days of validity. My issue is that as soon as they come back they are flagged overdue since the course was not completed within the validity period/days. Is anyone taking steps to somehow pause active enrollments in incomplete courses? If so, what does that look like and has it worked well for you?If you don’t currently handle those cases, has it been a non-issue for you? Are people completing them before they go on extended leave?

All stakeholders in our LMS are internal employees.  I’m curious if there is a report to determine how many people are following a channel and who those people are? Thanks for any guidance. -Ryan

Does anyone have any CSS to hide the “Add to calendar” button on the course player page for ILT courses? Thus far we’ve only been able to hide all three buttons (Calendar, Add to Playlist and Related Sections) wheras we only want to hide the first button.

I need to get data out of my system and into some sort of better reporting dashboard. My power users are communicating with me about how much they hate docebo reporting, and we don’t have time to wait for docebo to revamp it. Who here (I know @bfarkas) uses external reporting? That is, tools to run your data into better reporting interfaces for power-users to utilize. What’s the best and easiest? I’m willing to spend more in return for greater ease of use on my end getting it up and running. I need this deployed and I need it yesterday! Help! I do already have working PHP code to pull usernames from iframe and to then query via api for data that is needed. Thank you!

I have a question I cannot seem to find the answer to. SCORM 1.2Some of our courses are published with tracking settings set to “Complete/Incomplete” as they are binary courses (they either pass it or they need to retake it; 0% or 100%). Those courses do, however, have some interactions that Storyline calculates a “grade” for even though we don't want Docebo to track them. Unfortunately, Docebo is extracting that score in the reporting and we are trying to figure out the following: How does Docebo track the scoring from a SCORM? We are creating a course shell in Docebo asking Docebo to score it based on the SCORM, so I wish to know what specific variable, data point, etc is Docebo extracting from the SCORM to generate a score. That way, we as designers know what to manipulate in Storyline.

Hi,Does anybody know the CSS for changing the background colour of the sign in button (not SSO) and colour of the text?Thanks in advance.Gigi

I only just started out using some HTML for HTML training material by copying some code from somewhere else and playing around with it. I made some <!-- … --> comments to mark what was what, but they disappear once I save the code. Any way to change keep them in there?Is there anything else that gets stripped?

Hi everybody,I’m wondering if there is any way to get Docebo to send one of the configured notifications when I trigger it externally with an API. I though it was not, but I found a certain endpoint called “Sends an external notification” [POST] /manage/v1/notifications/external_notification which, though, doesn’t have any description and I don’t understand how it is supposed to work.Does anybody use it or know how to configure it properly?I also checked on the section “Notifications” of the API browser, but I did not find anything interesting for my use case (maybe somebody can point something out that I didn’t notice!).Thanks!Mauro

Hi, Could anyone enlighten me as to how I can change the ‘Back’ icon fill (circled in red) without changing the fill color of the ‘Magnifying glass’ icon (also circled in red)?I can’t seem to change one in my CSS without the other also changing. Thanks!  

I have a platform where some students will report to academic coaches and academic coaches report to admins. I have the following:Branches == internal users (current state within a school district) and branch external users for future state with students outside the school district. There are 3 lesson plans, and one course that is outside a lesson plan. The lesson plans == grade level and will be available to all students, the course will only be available to students who report to a coach. Additional fields for students to select what grade they are in, so they get enrolled into the corresponding lesson plan. Moderated enrollment turned on (flexibile to change this if this doesn’t make sense) What I am having a hard time piecing together is:Is there a better way to automatically enroll students into their corresponding grade?This came to mind because I am also trying to figure out how to do the same for coaches. Currently, I have an additional field that for High School Jr. that enrol

Hi,We’re looking to use channels to share videos with external customers, outside of our usual courses. We’ve created groups and used cohorts so that Q&A/comments for items in the channel are only visible to each company group, but for every item in the channel a user can “create a playlist” and “invite to watch”.  For these options, the user can see all other users in other companies or we just don’t want them (i.e. we’ve hidden the main playlist button at the top of the screen using CSS that we were given).Can we disable the create a playlist or invite to watch options? Or does anyone know the CSS code to hide them? Thanks in advance for your help!  This is a screenshot of an item in our channel:  

Hello,We are using Docebo as a platform for students and their educational coaches. What we are trying to achieve is a way for students to be able to reach out to their assigned coach (manager) at any point if they have questions or things they want to chat about. The idea would be that students and coaches could have a “messaging system” in the platform. We have somewhat achieved this with localization and observational checklists, but those have to live in courses.  We would like this to be from the home page if possible. Does anyone have any ideas?

I recently found out that the ILT session starting notification only works with events on the hour - otherwise, if the event is - say 10:30 - the notification will be sent at 9. Has anyone experienced this issue, and if so, did you find a workaround? Thanks!

Hello, I was wondering if a single course can have different registration processes based on an audience or group.  For example, one group has access to register but another is waitlisted?  Can one single course have multiple registration processes associated?Best,

Hi, I am about to be developing multiple new branches for various lines of products that our company has - for example dairy, plant based, protein etc… lets say there will be 5 branches. Some of the users will need access to for example all of them and some to dairy and plant base - 2/5. Would it be possible to create something like a homepage to see overview of the branches and then select the one you want to see learning content from as a “subpage”? This way I could assign the user the one he/she needs without manually re-assigning them just to see other content. Or what do you think would be the best solution to go about this? Thanks for the suggestions and help.

Is it possible to time out the system when an employee is inactive? Right now, if an employee starts a training and if they leave it open for hours, their training material time accounts for that and skews the time. Any best practices for this? Thanks!

Hi, Just wondering if there is anyway to delete badges that have been awarded to you. We currently have a badge set up that you get every time you complete an E-Learning. The downside to this is that when I am testing the courses (And complete them) this automatically gives me a badge. At the moment half of the badges I actually have are just from testing rather than actual completion of the course. If someone can let me know if this is possible to delete the badge I don’t need I would be much appreciative.Thanks,

Does anyone know of a notification or link that informs us of Docebo system status, down-events, etc?Thank you!

We have clients that we would like to give access as a power user to add users and assign courses, etc. Is there a step in the process of making them a Power User that I am missing for them to have access to do this? 

I previously used the localization tool to switch the confusing NEW button on any course that hasn’t been accessed to NOT STARTED, but what I’m realizing is it’s still an unnecessary and obtrusive feature (see below).Is there CSS to hide it entirely? When you do a list view it completely covers the thumnail. 

We have set up a calendar that lists all public class sessions.  We have some sessions that we do not want listed on the calendar.  Is there any way to hide these sessions?

Hi there, We have a number of courses we sell, and there we use moderated self-registration. After someone enrolls it still reads "Moderated.”Is it possible to change the word "Moderated” after a learner has enrolled? We would like it to say "Purchased” or something similar.

We include a survey as the end object of training material in our ILT courses. This ensures that the survey is completed before a course is marked complete, but it does not prevent a user from completing the survey before completing all of the other course materials. If a user completes the survey, before completing all other course materials, the course is marked “Complete.”  Is there a way to add prerequisites to a survey? We don’t see that as an option. We can hide the survey until the course is over, but that requires trainers to manually unhide the survey at the end of the course. Does anyone have a different solution?  Thank you,