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3233 Posts

nicole.roman
Influencer I
nicole.romanInfluencer I
asked in Product Tips & Tricks

Bulk enrolling users into a Learning Plan

Does anyone have any tips on bulk enrolling users into learning paths? Most of our users are enrolled into Learning Plans rather than individual courses. Occasionally, users will need to be enrolled into multiple Learning Paths. Are adding users to Groups the best way to handle this? Any feedback is appreciated!

4
dklinger
Hero III
1 year ago
dklinger
Hero III
dklingerHero III
asked in Product Q&A

Best Practice for SCORM Publishing?

Hi - this has been mentioned a few times in a few different places - but it is not screaming at me...are there some references on best practices for how to publish SCORM courses in the Learn platform?Like screenshots that I could turnaround and share from popular tools like Storyline/Rise/Captivate?SCORM 1.2 and 2004 seem to work nicely for me in terms of imports into Learn from Storyline. I typically use Completed/Incomplete with exports to - this is the one I have concerns about - should we be sending success (PASS/FAILED) instead of Completion. Or a blend? Passed/Incomplete? Is there a recipe that will help to get a training material to report out quiz interactions in a reproducible way? 

4
dklinger
Hero III
1 year ago
W
Contributor II
wizenupContributor II
asked in Product Tips & Tricks

Register User Button

We have installed a front page using WordPress to help sell our courses.We’d like to link to the Register button, but obviously this is a bit of difficulty as the registration form is lightbox like display.I know that we can use the WordPress plug to create users and push them Docebo, but at the moment we’re not prepared to do this. Any ideas on how we can link to the form and bypass it being embedded on the Frontpage. 

4
W
Contributor II
1 year ago
abartunek
Guide I
abartunekGuide I
posted in Let's Talk Shop

External Skill Database & Skill Analysis

Hello,For a start, I would like to say I’m aware that Docebo offers “Skills” but we’re currently thinking about implementing a proper skill database for our employees. The goal is to have all skills of all our employees in one place, including languages, levels, etc.We need something that will allow us to create reports and analyze the data. Our aim is to not only identify what skills we are still missing but what other career options are there for our employees within the company.My questions is: do your companies use something like this? Have you build skill database for your employees and if yes, do you use any external providers or tools for this? (e.g. Skills-Base.com)Bonus question :) Do you know if it’s possible to export a report from Docebo about Skills and who chose which?

0
abartunek
Guide I
1 year ago
H
Novice I
hannah.hansfordNovice I
posted in Show & Tell

How do you track your course content for currency?

Hi All,How are you going about tracking the content of your courses and channels on Docebo, to help you keep it up-to-date and develop a refresh plan? Are you using an off the shelf program? Have you developed something in-house? Ideally I’d like a way to tag content to then be able to search it. For example if a new feature is added to a dashboard, I would be able to search for all mentions of the dashboard in any content on Docebo. Looking forward to hearing about your solutions!Hannah 

0
H
Novice I
1 year ago
nicole.roman
Influencer I
nicole.romanInfluencer I
asked in HTML & CSS

Hide the "Start Learning Now" Button

Hello,Is there a way to hide the “Start Learning Now” button on the course player once they have begun their course? Having both buttons is very confusing for our users and hiding it would help with the number of help tickets we receive from users thinking their course wasn’t saved because the “Start Learning Now” button brought them back to the beginning of the course. Any advice is appreciated!

12
Annarose.Peterson
Hero II
1 year ago
Stephanie Dreiling
Helper III
Stephanie DreilingHelper III
posted in Product Q&A

Teams Integration Issues

Hey all! I’m coming to you for help! Recently (just over 3 weeks ago) our Teams Integration quit working. I submitted a Ticket, but after three weeks I haven’t gotten any answers from Support. And in the last few days this has caused quite an issue for us (so much we have had to cancel training). I need a solution so asking for anyone who has experienced to help me figure out what else I need to troubleshoot!  (See attached screenshots for an idea of the messages the system gives us when trying to set up a new vILT session/event). In the past, we have had certificate errors (they have expired), but we check and that isn’t the case.  Our Secret Keys and other account numbers are matching, what else can we check? What am I missing!? It’s also worth noting our Zoom Integration has had issues in the past, but it is up and running just fine (well expect for a Daylight savings issue but that’s a post for another day   )Thanks for any advice or help you may provide! 

10
A
Novice I
1 year ago
J
Novice I
joshsandersonNovice I
asked in Product Q&A

How do I create and manage an ILT session that last multiple days?

Looking to track instructor led class that last up to 3 days.  No ability in the Session screen to set time of course

1
lrnlab
Hero III
1 year ago
malicm
Novice III
malicmNovice III
asked in Integrations & APIs

Microsoft Teams Integration Issues

We are attempting to integrate with Microsoft Teams. It took a while to get it to function properly. We finally got it to work, however, the only person who is a super admin in Docebo and an admin in Azure is someone from our IT department. So when a class is run on the integration, the class is running on his Teams session, not the instructors. IT will not allow our instructors to be admins in Azure, with good reasons. So far, it doesn't sound like there is a work around. I am wondering if any other organizations using Microsoft Teams had the same issue and found a workaround?

5
alekwo
Guide III
1 year ago
abhijeet.dalvi
Contributor II
abhijeet.dalviContributor II
asked in Product Q&A

Where do you store your LMS content?

We have a plenty of learning content in terms of a training material. For e.g SCORM files, JPEG, forms, videos, etc. We continue to develop new contents for our learners. At the moment, we store all of our contents in the NAS. But I am looking to explore other options such as cloud storage. I would like to know what tools/applications other are using to store their LMS content?Thank you, 

2
alekwo
Guide III
1 year ago
D
Novice II
DackNovice II
asked in Product Q&A

How can the folder/directory of Central Repository content be identified?

Besides looking in each folder and sub-folder, is there a way to identify the directory a specific piece of content resides in the Central Repository?

1
D
Novice II
1 year ago
Caitlin Leick
Contributor I
Caitlin LeickContributor I
posted in Product Q&A

Course Enrollment Links Breaking

Hi, Docebo Community - I’m reaching out to see if any others have experienced issues with course enrollment links breaking/changing when sent via email or added to a Word document. One of our instructors sent an email with enrollment links for three different courses (set to allow anyone who clicks the link access to auto enroll). I verified with her that the links were the correct links, however, the links all broke/changed when the email arrived to the recipients so they got an error message when trying to access the course. She then tried to create a Word document with the proper enrollment links included and sent to me for review, but the links broke again in transit.I’m at a loss for why this might be happening, so thought I’d reach out here for any advice! Correct link:Correct enrollment link before sending Word document Broken link:Broken link upon receiving Word document via email as an attachmentThanks, Caitlin

9
Caitlin Leick
Contributor I
1 year ago
G
greghagarNewcomer
posted in Product Tips & Tricks

How are you using Docebo to promote DEI (diversity, equity, inclusion)

Hello Community! We're looking for some ideas on how to use Docebo to best deliver DEI (diversity, equity, and inclusion) training to our employees. What have you had success with? A dedicated page for DEI resources? Individual courses? Channel/Q&A? Are you using notifications?We’d love to hear your creative solutions and ideas!

0
G
1 year ago
Marco.T
Docebian
Marco.TDocebian
posted in Product Tips & Tricks

New Discover Coach and Share report

Hello all!Just an Heads Up! for who is using the new custom reports 2 weeks ago was released a new custom report called Viewer – Assets DetailsIt shows the Assets usage by users, with the capability to filter by asset or by channel, is also possible to have for each user the first access date, last access date and the number of accesses.M. 

2
M
Contributor I
1 year ago
KMallette
Guide II
KMalletteGuide II
asked in Product Q&A

Moving learners between Learning plans

I’m trying to move learners from one LP to another. The target LP is a new “generation” of the LP, and I need everyone who in incomplete in the source LP to get assigned to the target LP. I’m trying to do this with groups and enrollment rules, but nothing is happening. I have the enrollment rule configured as groups/learning plan.I have enabled the enrollment rule before assigning the groups.Thanks for any help.

3
lrnlab
Hero III
1 year ago
dklinger
Hero III
dklingerHero III
asked in Let's Talk Shop

Custom Reporting | Scheduling | My Findings

We got so deep into working with the Custom Report builder to find out….that because we are not on an enterprise plan? We cant run a scheduled report? I am sorry folks - the UI seems horribly deficient in this case. I only figured this point out by hitting my head against the wall and trying to schedule over and over again to find out that it is not me or the UI, but then I went to go read about why I kept on getting an error to finally surmise our level of licensing does not match the function? Something should be done here…tell us right on the page that this option is not available to us - dont allow us to try something to find out it wont work until we read up about it or go onto DU - this needs to seriously change.And then? There are suggestions to migrate our reports that can be scheduled...to the new custom reports builder?…ha!Sorry - has anyone else learned this one the hard way as well? Is it only me?Seriously bummed...someone tell me that I am doing something wrong with this.

1
dklinger
Hero III
1 year ago
sgary
Helper I
sgaryHelper I
posted in Product Tips & Tricks

Central Repository - how do you stay organized?

Hi All! As a new Docebo client in our implementation phase I’m finding the Central Repository frustrating from a CMS perspective. I want to be able to create folders to organize cross-departmental content but there isn’t any concept of categorical folders, only *course* categories. For example, I have a desire to upload our quarterly newsletters on the site to be available to push to channels or courses, but I don’t want to create a course category for newsletters. Your options seem to be to 1) create a ton of extraneous course categories you never add courses to or 2) drop all your content that crosses categories into the root completely unsorted. For those of you who have a large volume of content, how do you stay organized? Is there something I’m missing? 

0
sgary
Helper I
1 year ago
JenniferJames
Contributor III
JenniferJames
asked in Show & Tell

Manager - Assignment

We have a scenerio: Manager fills out an evaluation.  We want the manager to submit the evaluation as a step in the course in order to complete the course.  Currently we only see the user is able to submit the documentation.  Has anyone needed to do this? What is your tip/best practice for this? 

6
spotratz
Novice III
1 year ago
dklinger
Hero III
dklingerHero III
asked in Let's Talk Shop

Enrollment Rules? Is there are reason why they would fail to auto-enroll people?

Hi - I am getting feedback that a bunch of enrollment rules that have been working have not been successfully triggered between yesterday and this morning. Is there something that I should watch for as a best practice?I know that the enrollment rule should be doing its thing as a moving forward type of criteria….but for whatever reason? They did not seem to “run”??? And I find myself going into groups and triggering their associated mapping.

1
dklinger
Hero III
1 year ago
N
Contributor I
NataliaContributor I
asked in Product Q&A

CSV file upload to add users in a group

Hi, everyone!Does anyone know if there is a chance to upload the users to the group through the CSV file? Sometimes we need to make groups that can’t be done automatically. We have a list of users that need to be added and we assign users by hand. It takes too much time because sometimes it's hundreds of users, so we just want to add them through CSV.I will be glad for any help that you can provide.Thanks!

5
N
Contributor I
1 year ago
Gary Jarvis
Helper I
Gary JarvisHelper I
asked in Product Q&A

Ability to edit enrollment "Active Until" date via CSV

I have a need to update literally thousands of enrollment “Active  Until” Dates via CSV. We have many customers who have paid for access to courses based on multiple conditions of sale. We have customers who wish to extend their access, renew a subscription, (or simply run out of time to complete the course).  The issue for me is that for different requests i need to be able to set different active till dates for different users and courses.There is currently no way to do this via CSV. ( if there was it would be a fantastic solution for my problem).Currently i have to run reports to extract the enrollment status, Active until date, Active from,  Completion date (and, of course, username)I then have to run an Excel macro to edit the enrollment status to match the API endpoint. (for example the report output is “In Progress”  and the API requires “in_progress”After running the macro i have to use POSTMAN to post API’s back to Docebo. Changing an active till date for a “Completed” enrollm

2
Gary Jarvis
Helper I
1 year ago
JenWadsworth
Influencer I
JenWadsworthInfluencer I
asked in Product Tips & Tricks

Using Docebo to support resource/affinity groups

Hello!I’m new to Docebo, but already have a question for the community. I’d love to know how any of you have used Docebo to support resource/affinity groups in your companies, besides the obvious posting of content. We just signed with Docebo and haven’t even onboarded yet, but my DE&I group would love to know if they can use Docebo for their resource groups, or if they need to buy another platform.I know about channels and content. I’m curious to know if we can have folks opt-in to resource groups, give them a general discussion board, create pages for them, etc.If you have any examples of using Docebo to support resource groups in your company, I’d love to hear about it. Many, many thanks!!Jen

2
spotratz
Novice III
1 year ago
M
marycrothersNewcomer
asked in Product Q&A

Email notifications

Is there a way to set up an email notification to go out when an employee is enrolled in a class without having to add every new course to the “notification” rule?  That is so cumbersome.  I appreciate your help!

1
lrnlab
Hero III
1 year ago
A
Amna FatimaNewcomer
posted in Product Tips & Tricks

Idea to have an option to filter on text field in additional fields( Currently docebo gives capabilty to filter only on drop down fields). This would make reporting so much better.

LMS-I-5063Reporting- Give the option to filter by text field too under additional fields and Download a report as a pdfWe have a lot of compliance reporting and it is very important for us to have an option to download the report as a pdf to prove that it was not tampered.Secondly when creating custom reports, only drop down additional field can be used as a filter. the text additional fields are equally important to make the report more meaningful. we come into instances that we can provide the right data because of that.ADMIN RESPONSE Thanks for the idea! We find this idea interesting and plan to keep it open to see if it will collect more votes. Community members! Please vote on this idea! i think its important to have this capability and we can make it happen if we vote more on this!

1
lrnlab
Hero III
1 year ago
tina
Novice I
tinaNovice I
asked in Product Q&A

URLs not working in HTML edited course

Recently the URL links in several courses stopped working and we’re receiving this error message. It’s not a iframe issue since the course material was written with the HTML editor, and not iframe. I added the domains to the list just in case, but that didn’t resolve the issue. Any suggestions for how to troubleshoot so users can be directed to external sites?  

2
lrnlab
Hero III
1 year ago

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