Learn & Share

Docebo community, I need an education.“Second Level domain is not supported as of Nov 1, 2021.”What does that MEAN exactly?What is a second level domain? How is that related to a “custom domain” and/or the https app? 

The Learn service of the Docebo APIs provides as service that allows for the tracking of learning objects (/learn/v1/lo/tracks/batch). This service allows you to set the status of the learning object and also the completion date. Currently the service does not support the LO type of Observation Checklist. This means if you have completion data to import into Docebo for a course with a learning object of this type, there is no way to set that learning object complete via the APIs. This is especially problematic when trying to import historical data (as you would when migrating from another LMS to Docebo). This needs to be made available in the APIs or at least be available for the professional services team to handle.

Our former LMS had an in-built option to create a glossary that includes the words/acronyms used in our organization. In it we have the option to browse by alphabet and category. It was very helpful to our users. They can easily find and search for the word they are looking for as shown below. Docebo does not have any features that allow us to set up something similar. I'm wondering if anyone else is looking for this feature or if anyone knows of any workaround to set it up in Docebo.

Has anyone figured out how to identify your instructors’ Video Conference Account IDs, and how they should be displayed on the .csv file for upload? TIA!

Hi everyone,I am wondering the capacity to custom our Public/Sign In Page. Can we do more customization via CSS? Most pages I have seen have the banner on top with a standard size, is there a way to custom that? Also instead of showing some course catalogs, can we drop a video instead in the middle of the page? Anyone can share their public/sign in page for inspirations and ideas?Any suggestions would be appreciated! Thank you!

Hello, I noticed when running a Certification-Users report that the column for Certification Description shows with html tags. How do we shut this off to only display the text?Thank  You! 

I have a question that’s similar to:andWhat can we do when user Izzy There is enrolled into a session of ILT course A but never attends?Well, we could mark them absent, but that seems to prevent us from registering Izzy There into another session of course A…Suspending them from course A means they can’t be registered at all for another session. We’d like to keep a record of absences in Docebo, so we can answer questions when Izzy’s supervisor calls us and asks “Was Izzy There there?”

Anyone tried a workaround for editing course cards? I’ve a situation where our course catalog contains multiple courses, and we would like to mention whether the course is mandatory or recommended in course card & this could help us in providing this information to the user immediately before even clicking on the course, in this way the user experience could be improved. 

Hello community,We want to launch the gamification component in our compony soon.Our learning team is debating how to properly "pricing" each learning activity.We are thinking of doing it according to half hours (each half hour of learning will be worth X points)The employee receives the points only if them has finished the course (there is a test at the end or during each course)The points can be converted into prizes (we have three types of prizes for employees).We aim to reach 4 hours of learning per month per employee (how many hours does your organization learn on average?)How should learning be "priced"? How do you do it in your organization?

Hello. I want to get the percent complete of each topic of a course and modify that value, but couldn’t get in documentation. It’s possible do that with some available API?

Hi all, Looking for some assistance here as we have been notified that there is a loophole in the lockout settings for tests.We have important “Assessments” configured with these settings: Essentially, the user can only attempt the assessment once every 14 days. They cannot resume, they cannot pick up where they left off, and they have to answer all the questions on the page.Today, we were told that there is a way to “cheat” the lockout. Apparently you can “begin” the test like normal, go through and screenshot the questions and answer choices, and then close your browser and when you navigate back to the test, it acts like it was never taken.What’s worse, is we have a time setting set for these assessments: 

We are looking to add several user fields such as date first trained and date last trained for purposes of reporting and group assignments.These are based on completion of courses. If there a way to have completion of a course or activity populate a user field? OR is there a different way to do this?

Hello all, I would like to be able to remove some of the tab options from the global search.  Does anyone know of the CSS code that I could use?  Thank you in advance.Lisa

Who uses the Task List widget on your pages in Docebo?We renamed it to ‘To do List’.  Yes we have a ticket and has been for some time as the latency issue using the Task List Widget has become unbearable for a lot of our users (we just launched).Question...what do you use for users to see ‘Not Started’, ‘In progress’, or ‘completed’ at a quick glance? Thanks all!

Hi all!Back when we launched with Docebo in June, I activated the Google Analytics integration and pasted in some code I got from our Marketing team. I am particularly interested in the data for our customer-facing portal, which is using an extended enterprise client with a custom URL (university.grafana.com).Looking in my company’s Google Analytics project, I don’t see any data for university.grafana.com URLs. Am I missing some piece of the setup? Or does the GA integration not work for EE clients?If it doesn’t work at all, that will be extremely disappointing! We are a data-driven company, and not being able to gather data on the usage of our customer education portal will leave a huge hole in our planning.

I generally walk around while uploading 700mb videos and a fat progress bar helps a lot!.docebo-progress {    transform: scaleY(4.0);} 

Morning morning,So I am a point where I am considering how to pull off escalations in Docebo.And well I know how to get things to Supervisors without much fuss.But here is the question of the day - how do you escalate (within Docebo itself) certain notifications to lets say the supervisor’s supervisor?Does it comes with gotchas? 

Hi, We would like to be able to create a automation rules as, for example:Enroll a user to a course when he/she first log,Enrolled a user to another course or learning plan when he/she complete a course,and any other workflow from one action to another one.Regards Anne-Claire

Hi all,Looking for suggestions from anyone who may have solved for this or can point out something we are missing.What we are trying to do:Prominently display course descriptions to users without forcing them to enroll/start a (optional) course to see it WHILE being able to use widgetsHere are the options that seem to exist, the problem is they have unfortunate limitations based on how Docebo has set up the course player and properties:Enable the “Course Overview Page” which displays the course overview page upon opening (doesn’t require you to enroll/start the course). HOWEVER, if you want to include course widgets like forums, comments, file repository, etc., those display OVER the course description on that page defeating the purpose. Force users to enroll/start a course to be able to see the description by either using the course description widget which then displays at the bottom of the launch/start page, or create an

We recently published our test version of our banded mobile app in the App store for IOS and are having issues with Auth0 our SSO provider.  It is stating the callback url is not in our app settings.  The current GoLearn native app works with SSO as we have the callbacks set.  This makes me wonder if it is just an issue in TestFlight mode in the App Dev consoles.  Anyone ever run into this in testing the mobile app before Apple approves and it is officially published. 

Hello All,I received a complained about the ILT course status “Enrolled”.When the learner was enrolled in a Learning plan, all the learner course status will be “enrolled”.But, for ILT courses, the learners need to Enroll in a course session.The learners complain about see a ILT course status enrolled, but he did not enroll in any session. Any ideas about how to solve it?

I’m trying to grab a list of courses from the API browser, but I want to try and add a parameter so that it returns only courses with a specific value in a course additional field (that happens to be a dropdown menu). I am trying to use the API: GET/learn/v1/catalog/{catalog_id}One of the parameters is this:Can someone provide a little guidance on if that is the correct parameter to filter for a course additional field?  If so, how do I fill that in appropriately for an additional field that is a drop down?(For example purposes, my field ID number is ‘1’ and the dropdown element is “1” with the text value “Compliance”)

Hello,We rolled out the annual compliance training for our employees and I have the transcript report set up for myself. How can I create a report with the managers so they can view their team progress without having to go to MY TEAMS and click on them individually to look at their progress? 

In the branches dashboard, it shows the number of courses that are overdue by branch; in this example a single person has a single overdue course apparently: Is there a way to locate this course assignment and figure out which one it is?  There are thousands of courses assignments to this branch, and it’s likely that ONE of them erroneously had a due date applied, which might now be hassling that 1 customer with notifications that they’re overdue.  I can drill down to the sub-branch that the overdue is on, which gets me down to hundreds of course assignments instead of thousands, but there’s no report that calls out due dates; only assignment dates and completion dates.  How can I find this one “hanging chad” and fix it?  

This other post was helpful but I still couldn’t get it to work. Maybe someone can look at my specific scenario to let me know what CSS code to use.I identified the Catalog Widget as doc-widget-14. I have tried using numerous CSS suggestions and none of them have worked. #doc-widget-14 .ui-data-browser-controls-bar shadowed ng-star-inserted ui-media-xs {    display:none !important}#doc-widget-14 .ui-data-browser-controls-bar{display:none!important}#doc-widget-14 div.ui-data-browser-controls-bar {display:none!important}#doc-widget-14 > doc-widget-course-catalog > ui-data-browser > div > div.ui-data-browser-controls-bar.shadowed.ng-star-