Learn & Share

Has anyone found a way to see where groups are used? (e.g., which enrollment rules, etc.)This is essential to both cleanup and problem-solving, and I can’t figure out how.

I am working with the Docebo API and need to filter courses and sessions based on custom fields (additional fields). However, I am unable to filter courses using these fields in /learn/v1/courses. Could you please provide guidance on the following:How can I retrieve and filter courses based on custom fields (additional fields) through the Docebo API? Are there any specific endpoints or methods for querying custom fields associated with courses? If custom fields are not directly accessible via the course API, is there an alternative solution? Any API to filter sessions basis of additional fields?Thank you for your assistance!

HiI am required to run reports on users who have unenrolled from an ILT session. There does not seem to be a report to include this as the session unique ID code (alphanumeric code) does not match the session ID code in the USERS - ILT SESSIONS report.  The session number ID (4 digits) is identified in the URL which is a timely way to find the data required.How do others get around finding this information?Thanks

Hi everyone!I am looking for some advice regarding recertification.  Currently we have two different courses running alongside each other that have a 3 year cycle of renewal.  One is an older course and one is the newer version.  Let’s say it’s Course 2021 and Course 2023.  We still have people on Course 2021 because it’s not yet due for renewal, and all new people do Course 2023 since we moved over to a new supplier at the beginning of ‘23.  This has been okay for a bit, but it's starting to confuse managers and reporting because those on 2021 have been enrolled on 2023 ready for when they need to renew.  These old courses are locked so when renewal happens they need to do 2023 and only have access to this.  However, I recently learned that you can archive and unenroll people off courses so I was going to do this for 2021, but when I action this it doesn’t like it because we have them on a learning plan.I guess my ideal outcome was to keep the person’s previous

I need to isolate and hide these three areas of the My Activities page:Discover Coach & Share Overview Top Most Viewed Courses My PerformanceI have been right clicking and inspecting, but I can’t seem to isolate the elements and hide them with CSS. Anyone have any CSS for me? 😀 

Hi allCan someone please provide a solution here?Users complete the online module and a skills assessment (observation checklist) which is marked by a DM marking the course as completed.Users must complete the course annually. If they have been working and using the skill, the observation checklist (OC) does not need to be redone.Issue: The course remains marked as "in progress" and users' names remain in the DM's To Do profile for the observation checklist. Solution?  How do I create a duplicate course specifically for annual recertification without the observation checklist, so when a user selects renew now on their tasklist they land on the correct course?Thanks  

We are creating a collection of courses that stack into a credential. We wanted to attach a certificate to completing all the courses in the bundle.I was thinking we would use learning plans, but we don’t want the users to HAVE to take the courses in order, or even take all of them. But if they do take all of them, we’d like them to get a certificate. To be clear and keep it simple, if we have 5 courses that learners can take in any order, how can we put them in docebo to show that they completed a certain certificate if they complete all 5?  PS - it says in this attending learning plans article that you can take a learning plan in free or sequential order: https://help.docebo.com/hc/en-us/articles/11414202170898-Attending-learning-plans I just can’t figure out how to do the free order. Help!

We are currently successfully using the Docebo for SAML integration for SSO from our custom application. We are currently authenticating correctly, and able to access Docebo. However, after our SSO login we are sent to a default dashboard page. We would like to link from our application directly to a Docebo course, but we cannot find how to tell the SSO process to send us to a different URL. Is there documentation somewhere that should how to achieve this?

Hi! Does anyone know how to mark an ILT complete by completing a Lesson after the session date has passed?  I’m trying to make it so that if someone misses the ILT that they can take a Lesson and receive a course completion for it. I find Lessons present nicely on the Course Overview page, vs. attaching a recoding to a session where the user has to go on a goose hunt for it. Curious if anyone has any workarounds!

We have learners who are new hires and existing employees that need to be re-trained.  We want to slot learners into a schedule, but we don’t deliver anything live.  In other words, I would like to be able to see that I have 2 new hires starting in March, another 3 in April, etc. We would also want to know which day the employee is taking their test so we can make sure we have someone available to help them.  I considered just adding a “Training Start Date” and “Exam Date” as an Additional Field, but I wasn’t sure if this is the best way to track it.  Is there any kind of calendar functionality? 

Apologies if I’m missing this...I’ve searched for it using just about every terminology I can think of, and I still can’t seem to find anything on the topic… Is it possible to time-release courses in a learning plan? I see the option to set a delay interval based on completion of the pre-requisite courses, but I’m looking for a way to manage “overwhelm” during the onboarding process by spacing out the launch of content, regardless of pre-requisites. To put it another way, I want courses to “unlock” to the user every three days. I want the schedule to be followed even if someone is a day or two behind. Day three’s course should unlock on day three always, not three days after someone completed the pre-requisite. Is there a way to accomplish this while keeping the content together in a learning plan?

Can a badge be earned more than once?Let’s say you want 10 points to be assigned if a learner completes any of a set of 8 courses.And here’s the fun part…..you want them to get another 10 points if they complete another one of those 8 courses…..and so on, with a max of 80 points possible.I have not figured out a way of doing this without creating a unique badge for each course. I have another use case where it is not tied to a course. We want to be able to manually assign points and have them add up. Imagine you are handing out points for volunteer work. Some people might complete 40 hours of volunteering, others might only get an hour. But the thing they completed is the volunteer hour that’s worth 5 points. Creating a unique volunteer hour 1 through 40 (that’s 40 badges people!) is less than ideal. So I guess it’s like we do on here...you get a reply marked as the solution you get points. Every time this happens you get more of the

Hi all,Last December, an update was made to the survey, and the Likert scale was changed, impacting the client NPS.In the figure below, you can see that for the user to give a score of 10 (maximum), they have to click on a small arrow, to show the numbers 9 and 10.There is a huge space on the left, where the numbers can be moved, and all the numbers from 0 to 10 appear. I opened a ticket and the response I got was that it is "expected behavior".*************************“ After the new course player implementation, there were many changes to how things look and interact on the platform. In this case, I can say that this behavior is expected and that in order to see this change, you would have to create an idea in our ideas portal, which is found in our Community Portal 

If we enable Enrollment attributes, is Mandatory / Optional applied to users already enrolled?We don't have a sandbox site and are concerned that enabling this feature could cause problems for existing users.Thank you!

Hi learning experts.i’ve got a user who needs a certificate that displays the average time for a course in the following format: “Average completion time: n minutes”. I thought this would be a slam-dunk, but it is frustratingly unobvious & possibly impossible.I can get “15:00” showing as the average completion time using the [medium_time] tag, even though it’s set up on the system as “00:15”. i can get just the minutes from the actual time, but we don’t want to use actual time, otherwise some folks will be showing days if they started a training & just left the tab open on their computer or whatever.but does anyone know if there is actually a way to get “Average completion time: 15 minutes”?

Hi everyone, Currently my organization uses the ILT event starting notification set to trigger “2 hours AFTER the event starts” to send out our training evaluation which is a Microsoft form. The issue we are having is for cohort style classes with multiple events in one session, a notification goes out for each event which tends to be too redundant. It appears that the ILT session starting notification is also triggered by “event” so I was wondering what is the difference between the two?Can anyone else think of a solution to what I am trying to solve here? I’d like to see one notification going out at the last event of a session. 

Hello, Not sure when the feature was introduced, but we now have Customer type: Business or Individual that customers need to select in the check out process. I have a stripe integration and service only B2B customers. Not individuals. if a customer selects the “Individual” option the purchase works. If the customer chooses “Business” then the checkout fails in an error. Has anyone experienced this? If so, how did you resolve it?This update has effectively paused all my customers from purchasing any of my training :(

I’m looking for best way to check training material and other content for accessibility in Docebo without trial and error with assistive technology. Docebo does not seem to have integrated accessibility checker like some LMS do. Any suggestions?

Docebo may not currently have a built-in way to add GIFs to your pages, but with a few extra resources, you can add them to your pages.  I’ll share here what we have done on our LMS to use GIFs.We have a webserver where we are able to host images outside of Docebo - but there may be other storage options out there that will also work.  As for creating the GIFs, we have been using mostly Canva lately to create them (it’s super easy to use and inexpensive for a PRO account).Sometimes we’ll do a single GIF image and place on the page to draw more attention to a topic.  Other times, we do a set of “slides” to scroll additional information on the page.  Once we have the slide(s) created, we export them as a GIF in Canva.  We then upload that GIF to our webserver (please comment below if you have found other hosting solutions for images) and place it on a page using an HTML widget.In the HTML widget, we just use a simple <img> tag to display the GIF.  Here’

We have identified a pretty big security weakness in the Microsoft Teams integration and wonder if anybody has advice on how to address it.If you are hosting a webinar (ILT), the learners enrolled in the course must log into Docebo and find the join button to access the webinar.  Perfect.  However, once they do that, it just opens a standard Teams meeting outside of Docebo, and once they are in there, they can find the meeting login info, and there is nothing stopping them from forwarding that to anybody.  For instance, we could host a webinar for paying customers, and one of them in attendance could easily forward the meeting login info to, say, a non-paying customer to get a free course, or one of our competitors to rip off our learning content.  It would be more or less impossible to spot this, since there might be dozens or hundreds of attendees, and each new attendee can put in whatever they want for their screen name.  So if a new person logs into the ILT named “John Sm

Can anyone tell me where the actual course sequencing for a Learning Plan is stored in the database? My tech team cannot seem to find the table and exact name.

Is there a way to disable the Next button until all slides have been viewed in the slide converter in a course’s training material. We want to “force” the user to view all of the content before proceeding to the next piece of training material. 

Does anyone know if there is a way to prompt(force) a user access training material before the purchase a course?

I don’t see a URL option - am I missing something? 

Hey everyone,I would like to design an own header within docebo. I think about a carousel with three custom content boxes that I can slide. Is this possible? I just see code for normal image slides, but not for custom content boxes.The header carousel should span the entire width of the screen.Would be happy to get some Code, I have absolutely no experience working with CSS unfortunately...Thanks in forward!Annika.