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When a user launches Google Chrome on their mobile device to log on our Docebo platform, a pop up appears (see screen print below) to have the user download Go.Learn app. However, when the user presses on Not Now. Nothing happens. Do you know how to get pass this so the user can sign in on their mobile device using Google Chrome and not have to download the Go.Learn app? It use to work, but now it is not working correctly.
We are testing the new session enrollment link and have discovered that the link overrides the enrollment deadline whether it is dynamic or fixed.This essentially renders the link unusable unless you can enroll learners right up to the minute the class starts which we cannot.
Is there a way to disable or bypass location in the Calendar widget when creating events? We would like to use the calendar widget for reminding students about assignment due dates, but we do not wish to have a location appear for each event.
Hello! Our team currently uses a single notification (Digest: Learner has yet to complete the course) to send weekly course reminders to employees to complete certain onboarding and compliance courses. The notification includes all our required courses and is assigned to a group that includes all employees. When a new employee joins, they are automatically enrolled in the necessary onboarding and compliance courses and receive notifications accordingly. It’s a simple setup that works great 95% of the time. One challenge we’ve encountered is that, on occasion, tenured employees open the onboarding program and receive notifications to complete it. This results in us having to either 1) mark them complete for each onboarding course or 2) unenroll them from the onboarding course. Of course, with option 2, there is the risk they reenroll and trigger notifications again. What is the optimal solution to stop tenured employees from getting notifications? I’m weighing a couple of options:Create
Hi all I have a webhook for Learner Completed Course, its firing for every course completion but the course_id in the payload does not match course_id in the course catalog.Payload Course Id : course_id :21But I cant find any course with an id of 21. In fact for all the triggered events there is a numeric id. Im sure I am looking in the wrong place, can anyone point me to where I can find the course id?(I am avoiding the API and would prefer to export the list from the admin console if possible)Thank you
Has anyone discovered a way to change or hide the SCORM package icon using CSS?Iconography is so important for UX and the zip file means absolutely nothing to our learners, and even confuses many of them.
HiCan anyone advise why the USER STATUS (Courses) and STATUS (ILT), show a different wording for the same enrolment? Is there a way to unify these? For example, if a user is enrolled onto an ILT, that has not yet taken place, the Courses area will show this as ‘IN PROGRESS’, whereas the ILT area show’s it as ‘ ENROLLED’. What is most concerning is that if the user is enrolled onto a waiting list for an ILT course, only the ILT area will correctly show as ‘WATIING LIST’. The courses area shows as ‘IN PROGRESS’ which is very misleading to the end user. We have created notifications to make a user's status clear to the learner. Thanks in advance!Kate
Is there a way I can download and/or print the catalog?
Is anyone else getting this error consistently when they try to log on? We are having 10+ users a day getting this error even if it is the first time trying to log on for the day. Usually clearing cache and cookies fixes the issue, but that is no longer working. I have confirmed that the accounts are not locked. Is there something I am missing here?
Looking fro your feedback on the question above...I only recently learned this…When an idea is closed, I was asked NOT to resubmit and that even if CLOSED, other can still vote on them…Let me know if you're aware of this? Thanks!!
Is it possible to refine search results by using search operators - for example, to exclude words or terms that you don’t want to be included in a search result? To illustrate this, I might want to search for “Excel”, but exclude anything with “Excellent” in the title or description. I’ve been able to use quotation marks to specify a particular phrase, but other operators such as the minus sign and AND and OR haven’t worked for me. I’d appreciate any suggestions.
I thought I was on the right track with changing changing the breadcrumb font size color by using: doc-layout-breadcrumbs .breadcrumbs { font-size: 14px; color: black;}This successfully changes the font size, but it keeps that font color white (I’m guessing because it is a link?). Has anyone been able to successfully change the color of the font on the breadcrumb with CSS?
Hello !Is there a way to notify user when a quiz is still due (who has been added as a training material in a course) ?Learners have to take a test before taking part in the training session, and we'd like to send them a notification when they don't take the test. Thank youC
Hello Docebo Community!I’m exploring the use of Connect, not for interacting with external applications but specifically for workflows within Docebo itself. Our current challenge is setting up a process where certain courses become available to users only at specific intervals after their hire date—for example, some courses at 60 days and others at 90 days. We want to ensure these courses are inaccessible before those timeframes.From what I’ve gathered, using APIs seems like the only way to achieve this (I only recently discovered APIs, so I’m still learning!). However, I’m struggling to find clear guides or resources on how to use Connect effectively within Docebo for this type of setup.If anyone has tips, resources, or advice on how to get started, I’d greatly appreciate it. Honestly, I’m feeling a bit overwhelmed but eager to learn!Thank you in advance for your help. 😊
Is there a way for Power Users not to see courses that are Under Maintenance?
Hello all. I have regular ILTs scheduled for the last Tuesday and the last Thursday of the month, with notifications going out at the intervals of 1 week, 4 days, 1 day & 1 hour. However, because of Christmas in December, I have scheduled the meetings a week early.My question is: Can I pause the notifications? I have set new notifications for the new day and time, but I don’t want them to get the regular notification the next week. Can I pause or do I need to unenroll everyone from the notification and then re-enroll them in January?Warm regards, Cindy
This enhancement request may already exist, but I didn’t see it.Under Notifications, once you select your desired group and/or branch, when you need to circle back to it, you can’t easily tell the name of your selection without search guessing or clicking through the pages to find your selections. It should be setup to allow the admin can see the selection on the main page with an option to add / select others to the list.
When I run the /report/v1/report API, it returns a list of reports (the old reports). How do I pull a list of the new reports?My end goal is to find a report ID so I can run the API to pull the report.Thanks!
Is it just me or did Docebo change the field Course name to Course title? All of my dashboards are broken when new reports were run.
