News & Announcements

Calling all new to new-ish Docebo Super Admins! Want to boost your skills and confidence? We've just added more dates for our popular Fundamentals Series Instructor-Led Trainings (ILTs). This is your ultimate opportunity to build the basics with real-life practice. We believe in flexibility, so you can enroll in the full Fundamentals series or select individual courses that align with your specific goals and budget. It's training built around you. Get ready for an immersive experience:Direct access to Docebo experts in live sessions. A personal Digital Training Environment to practice new skills. A detailed Participant Workbook filled with actionable insights. Practical exercises that connect theory to real-world application.These trainings are designed to transform you into a confident and capable Docebo System Administrator. Think of it as a fun, intensive bootcamp where you'll gain the skills and confidence to create truly engaging learning experiences.  Instructor-led Training Co

Hi everyone!We just released a new asset: Skills + Learning: The playbook to workforce readiness. We wrote this because the skills and tech landscapes are moving VERY fast. We keep getting questions about skills, about what it means to be a ‘skills-based organization,’ and about how to keep up with all this change. If you’ve recently wondered about any of those questions, this report is for you. Here are some takeaways that raised my eyebrows and have already sparked some great conversations: Dolla dolla bills: Before writing this report, I knew workforce readiness gaps cost businesses money. But I never, ever expected them to have cost the global economy 18 TRILLION in unrealized GDP. This is a really, really serious issue. The retention win: Organizations that pivot to a skills-based model boost their retention rate by 98%.  Skills > Job Titles: The report breaks down why "jobs" are becoming an outdated way to measure capability. No spoilers, but there’s a really interesting examp

We've just added more dates for our popular Fundamentals Series Instructor-Led Trainings (ILTs). This is your ultimate opportunity to build the basics with real-life practice.  This past quarter, we trained learners who:Will be Power Users in their real platforms, including 27 HR professionals!  Will be Superadmins in their real platforms Were brand new to Docebo and the concept of a learning platform Were 2+ years in to administrating the Docebo platform…. And ALL of them walked away with new information and the confidence to administrate the system. We believe in flexibility, so you can enroll in the full Fundamentals series or select individual courses that align with your specific goals and budget. It's training built around you. Get ready for an immersive experience:Direct access to Docebo experts in live sessions. A personal Digital Training Environment to practice new skills - you’ll build a Docebo platform in class!  A detailed Participant Workbook filled with actionable insigh

We've just added more dates for our popular Fundamentals Series Instructor-Led Trainings (ILTs) for Superadmins! This is your ultimate opportunity to build the basics with real-life practice.  This past quarter, we trained learners who:Will be Power Users in their real platforms Will be Superadmins in their real platforms Were brand new to Docebo and the concept of a learning platform Were 3+ years in to administrating the Docebo platform…. And ALL of them walked away with new information and the confidence to administrate the system.  We believe in flexibility, so you can enroll in the full Fundamentals series or select individual courses that align with your specific goals and budget. Get ready for an immersive experience:Direct access to Docebo experts in live sessions. A personal Digital Training Environment to practice new skills - you’ll build a Docebo platform in class!  A detailed Participant Workbook filled with actionable insights. Practical exercises that connect theory to r

HI everyone! :) As I start to write this, I’ve promised myself that I’ll do my absolute best to avoid just running to ChatGPT and ask, “Write me a Community post to tell clients in the Docebo Community about all the exciting stuff we’re doing around communications”. But, I have to admit, it’s sure tempting when I know full-well how much time I can save! For those of you who don’t know me, I’m Shaune Peebles (check the cartoon-y image below), and I’ve been around Docebo for a while now. I was a Customer Success Manager for many of you, then looked after our team in the UK/France for a good while, and now I’m heading up our Digital Customer Success activities. I’m based in Italy, though originally from Canada, and I’m lucky enough to get included on things like Inspire events, webinars, and lots of other fun meet-ups with clients in different places.In recent months, and together with my colleagues from Product, Support, Sales, Marketing, Professional Services, and Customer Success, we’v

Calling all new (to new-ish) Docebo Super Admins! Want to boost your skills and confidence? We've just added more dates for our popular Fundamentals Series Instructor-Led Trainings (ILTs). This is your ultimate opportunity to build the basics with real-life practice. We believe in flexibility, so you can enroll in the full Fundamentals series or partial courses that align with your specific goals and budget. It's training built around you.Get ready for an immersive experience:Direct access to Docebo experts in live sessions. A personal Digital Training Environment to practice new skills. A detailed Participant Workbook filled with actionable insights. Practical exercises that connect theory to real-world application.These trainings are designed to transform you into a confident and capable Docebo System Administrator. Think of it as a fun, intensive bootcamp where you'll gain the skills and confidence to create truly engaging learning experiences.  Instructor-led Training Course Name

🚀 New! Docebo Creator Office Hours Launch This Week We’re excited to announce the launch of Docebo Creator Office Hours, a new opportunity for you to connect directly with Docebo experts, explore our newest content authoring tool—Docebo Creator—and get your questions answered in real time. 📅 Upcoming Sessions (1 hour each): May 14 May 21 Join us during these interactive sessions to: 🔍 Get a brief demo of the Docebo Creator tool 💡 Learn best practices from our Professional Services experts ❓ Ask questions in an open, supportive environment Whether you're just getting started with Docebo Creator or looking to optimize how you use it, these office hours are for you. 🔧 A Pilot for MoreThese Creator Office Hours, along with our Docebo Pro Office Hours, are part of a pilot program designed to bring even more topic-focused sessions to our community. We want to hear from you! Please fill out the survey below to help us understand what sort of content and format you’d like to see mor

Ready to take your skills to the next level?  We're thrilled to announce more dates for our premium Fundamentals Series Instructor-Led Trainings (ILTs) – the ultimate deep dive into the Docebo fundamentals for Super Admins! Want to know something else? You can choose to take the full Fundamentals series or select individual courses that fit your specific needs and budget. It's all about flexibility!  Instructor-led Training Course Name Full Fundamentals Series or Partial Course Date Registration Link Fundamentals of System Administration  Full April 28 - May 1 10am EST - 5pm EST Monday - Thursday Click for your next step in seeking greatness  Fundamentals of User Management Partial May 12 - May 13 12pm EST - 4pm EST Monday - Tuesday Click for your next step in touching the stars  Fundamentals of Content Management Partial May 21 - May 22 12pm EST - 4pm EST Wednesda

Raise your hand if you see or hear comments like this around your office: “How do we know our learning content is making a difference?”“What KPIs should we choose to evaluate our learning performance?”“How can we show that what we’re doing is driving our company’s performance?”“Can we show the CEO data that will help convince him that hiring a new course developer will drive sales or adoption rates?”If you’re a typical L&D department, you’ve regularly encountered versions of these questions. That’s because it’s hard to measure learning content’s effects on business outcomes, and there aren’t tools out there that do it efficiently or well. Until now, that is. Welcome the newest member of the Docebo Product Suite: Docebo Learning Analytics. DLA is a learning intelligence platform that empowers users with clear, actionable data so they can see how learning programs drive business outcomes. We’ve created a course to introduce you to this exciting new product. Among other things, you’ll

In October 2022, Google announced that Universal Analytics will be going away, and that Google Analytics 4 is the new solution replacing Universal Analytics.  Docebo’s Product team is working on this new integration to enable you to integrate with Google's new Google Analytics 4 solution, and this integration app will be available for you April 12th, 2023.  No customer will be immediately affected by the launch of Docebo’s Google Analytics 4 app in April, as you can continue to use and collect new data in your Universal Analytics properties until July 1, 2023. Customers using the current Universal Analytics Docebo integration will still be able to access their previously processed data in their Universal Analytics property for at least six months (Google has yet to provide an official deprecation date of Universal Analytics). When Docebo’s new Google Analytics 4 app is available in April 2023, it will be a separate app from the existing Universal Analytics app. We’ll allow you to activ

Hey Docebo users, We are happy to announce that Swahili has been added to supported languages starting from the release of January 8th, 2024.  The new language is now included in the list of all the languages that the Docebo platform offers and, once activated by the Superadmin in the Localization tool, learners can now set Swahili as the language of their platform from the My profile area. Moreover, a highly-requested language (one of the most spoken languages in the world) will be added soon, with the maintenance of February 26th, 2024 – it’s Hindi!  Update as of Feb 26, 2024: Unfortunately, we’ve experienced a delay and Hindi will now be launched with the next major release in May 2024. These exciting updates will empower Swahili and Hindi speaking users to enjoy the Docebo platform in their language. 

The test is now closed. The theme builder is now live. Create an account here and let us know what you think!Hey all!Would you like to try the new version of the Theme builder?We are looking for feedback around new features inside it and the new design.As always it's about making your Shape experience even more enjoyable. The survey takes less than 5 minutes, you can experiment with the new version and answers a few questions. 

We’re proud to celebrate with our customers on winning seven Brandon Hall Group HCM Excellence Awards alongside Docebo!  🏆 The BHG HCM awards showcase the outstanding learning experiences these organizations deliver to their audiences. Congrats to the following award winners! Torex Gold 🥇 GOLD - Best Development Program for Frontline Leaders🥉 BRONZE - Best Approach to Implementing a Learning Experience PlatformPowerDMS by NEOGOV  (@Patty Costley)🥇 GOLD - Best Customer Training ProgramBerkley Design Professional (@DianeMika, @BDPRisk_Training)🥇 GOLD - Best Advance in Custom Content OPKO Health / BioReference Laboratories (@dklinger)🥉 BRONZE - Best Advance in Compliance TrainingNurse-Family Partnership (@Annie Woodle, @crblue85)🥉 BRONZE - Best Use of Social/Collaborative LearningTidal Wave Auto Spa🥉 BRONZE - Best Unique or Innovative Learning and Development Program Take a moment to congratulate these amazing organizations and their accomplishments!

We’re thrilled to announce this year’s Docebo Inspire Learning Awards finalists! 🏆 Each year, we recognize and celebrate the truly inspired and tremendous efforts our customers and partners put into their learning programs. Here are the 24 finalists across eight categories for this year’s awards (winners will be announced at the Inspire Conference in September): Best Customer Education ProgramZillowUKGBlackbaud Best Employee Training ProgramTucowsSOTIEPF Learning Campus (ELC) Best Learning Experience DesignFintechOSTripadvisorIntuit Best Learning Measurement StrategyHeart & Stroke FoundationRed VenturesECCO Rookie of the YearSOTIFanaticsInLife Independent Living Best Advance in Learning Experience IntegrationsCohesityDisuigseRed Ventures Best Revenue-Generating Learning Program2020, a Cyncly CompanyDisguiseOnline Courses Australia (Learning Lounge) Best Social Learning StrategyCineplex EntertainmentKiehl’sDefinity Financial Corporation  Congratulations to all our finalists!

Webinar: June 22 |  8am PDT | 11am EDT | 4pm BSTWhen it comes to delivering Instructor-Led and Virtual Instructor-Led Training (ILT/vILT), what’s running your scheduling and operations? If you answered, “spreadsheets and manual processes”, you’re likely leaving efficiency, effectiveness and a good deal of budget on the table.  From session scheduling and resource management to instructor collaboration, to-do lists, budgeting and reporting, find out how to simplify complex and manual training operations and eliminate spreadsheets, with Training Orchestra’s Training Management System – that can connect with your existing Docebo LMS to deliver this seamlessly. Join our partner, Training Orchestra, tomorrow for a 1-hour webinar.  Register here 

I’m thrilled to announce today that we’re significantly enhancing our AI capabilities with the acquisition of Edugo.AI, a cutting-edge AI-based learning technology that leverages generative AI and advanced algorithms to accelerate and improve the learning experience. Generative AI is shaping the future. We also recognize the critical role it plays today in our customers’ ability to access the full value of learning technology. Integrating Edugo’s technology into our learning platform will allow us to accelerate our AI innovation roadmap in strategically critical areas and deliver powerful innovations that will help our customers deliver exceptional learner experiences while dramatically reducing administrative work through automation. We’re boldly entering a new era, where the transformative power of generative AI will shape future product development. We’re excited at the seemingly endless possibilities this opens up for our learning platform and our customers. And we’ve already got s

Join us next week in Stockholm for our L&D Think Tank breakfast. Where we’ll be covering how you can unlock the power of data to drive better business value.We're thrilled to be joined by Laura Overton and Andrea Tucker, PhD, who will guide us through an insightful session covering:✔ Unveiling the secrets of high-performing L&D teams✔ Creating impactful L&D programs that align with your business goals✔  Navigating the value and perils of data  June 15 | Stockholm, Sweden | 8am - 12pmRegister today - feel free to register your learning colleagues and peers too  

Update as of Dec 20, 2022: As you may already know, we slowed down the rollout process of the new data refresh in order to add a few improvements to the update and make it more robust for our customers. We have abided by the plan for all regions, with the exception of the US, where the update for a small portion of platforms is not yet completed. We have concluded the implementation of the data lake for those regions and expect to activate the update on the missing platforms by mid-January 2023. Over the last several months, we recognize that you have been experiencing delays in updating and extracting data for reporting purposes. Behind the scenes we have been working on a solution that involves building a new “data lake” (database where the LMS data is stored for reporting purposes) to remedy the issues. Now, after the final testing stage, we are ready to roll it out to all of our customers' instances, but before we do, we want to ensure you have everything you need to know.   FAQ: Y

July 2022 UPDATE: Starting September 2022, all Docebo Product Updates (Mid-Month Maintenance Releases, Sandbox Updates and Monthly Product Updates) will move from Wednesdays to Mondays. Starting March 2022, the Docebo Learn platform will move from a weekly maintenance release schedule to a twice monthly maintenance release.  This shift comes as a result of feedback from customers wanting  greater stability of the LMS during and after maintenance releases, along with the desire for more detailed resources from Docebo Help, Docebo University and Docebo Community for maintenance releases. By reducing the amount of times we release new or updated code in your LMS, we’re decreasing the risk of any release-related issues that may occur in your platform either during or shortly after a release. This also allows our quality assurance team the ability to perform more thorough testing for any identified bugs  that are being fixed by our Product Team. We know this change may stir up some question

Docebo Support will have modified hours of operations for the following upcoming public holidays:🇨🇦 🇺🇸 On Monday, September 5th, in observance of Labor Day in Canada and the USA, Docebo Support Operations will close at 12:00pm EST / 6:00pm CEST. Side note: How can Labor Day weekend not make you think of Grease and Summer Nights?🎶 Summer lovin', had me a blast.🎶 Summer lovin', happened so fast

Docebo Support will have modified hours of operations for the following upcoming public holidays: 🇨🇦 On Friday, July 1st, in observance of Canada Day, Docebo Support Operations will be available and operating with limited staff.  🇺🇸 On Monday, July 4th, in observance of Independence Day in the USA, Docebo Support Operations will be available and operating with limited staff. 🇫🇷 On Thursday, July 14th, in observance of Bastille Day in France, Docebo Support Operations will be opening at 2:30am EST / 8:30am CEST.  To those celebrating - Happy holiday to you!! Please enjoy your day and get some good food into you! 

Schedule: June 21, 2022 7:00AM - 9:00AM UTCComponents: L LMS PlatformsLocations: Enterprise Plan Platforms - US (Virginia) RegionDescription: We want to notify you that on Tuesday, Jun 21st 2022 from 7:00am to 9:00am UTC, Docebo will perform a scheduled maintenance on a subset of Enterprise clients hosted in North Virginia (us-east-1) region.We will use this time to install a few important stability patches to our RDS database services. During this maintenance window, the Docebo platform may be temporarily unavailable for some clients in the region. We appreciate your patience and understanding. 

Schedule: June 21, 2022 2:00AM - 4:00AM UTCComponents: LMS PlatformsLocations: Enterprise Plan Platforms - EU (Frankfurt) RegionDescription: We want to notify you that on Tuesday, June 21th 2022 from 2:00am to 4:00am UTC, Docebo will perform a scheduled maintenance on a subset of Enterprise clients hosted in  Europe Central 1 (Frankfurt) regions.We will use this time to install a few important stability patches to our RDS database services. During this maintenance window, the Docebo platform may be temporarily unavailable for some clients in the region.We appreciate your patience and understanding.  

For this upcoming Monday, April 25th, Docebo Support will have modified hours of operations.In observance of Liberation of Italy, Docebo Support Operations will open at 9am EST on Monday April 25th, and will not have ITA language support for the day.

Hi everyone, our community platform provider is experiencing some issues which is resulting in poor performance within the community. As of 16:00 CEST, they are actively investigating and working on a fix. I’ll provide any updates I recieve directly to this post.  Fingers crossed for a quick resolution 🤞