Integrations & APIs

Want to become more technical? Are you an aspiring developer? Or maybe you just want to understand how to speak the language with your IT team? Regardless, bring your technical questions here.

  • 220 Posts
  • 814 Replies

220 Posts

J
Novice I
jwatkinsNovice I
asked in Integrations & APIs

SSO Authentication Between Docebo portals

I have 2 Docebo portals and would like to automatically authenticate my users between both portals without the need to have them sign in twice -- or without the need to load content twice. Has anyone experienced this or have a similar use case? Any ideas are welcome. 

3
J
Novice I
1 year ago
malicm
Novice III
malicmNovice III
asked in Integrations & APIs

Microsoft Teams Integration Issues

We are attempting to integrate with Microsoft Teams. It took a while to get it to function properly. We finally got it to work, however, the only person who is a super admin in Docebo and an admin in Azure is someone from our IT department. So when a class is run on the integration, the class is running on his Teams session, not the instructors. IT will not allow our instructors to be admins in Azure, with good reasons. So far, it doesn't sound like there is a work around. I am wondering if any other organizations using Microsoft Teams had the same issue and found a workaround?

5
alekwo
Guide III
1 year ago
M
Novice III
MauroBorghesiNovice III
asked in Integrations & APIs

Short-lived tokens after October

Hi everyone,in august product update notification we can find an update to the timespan for SSO tokens generated to grant authentication for users logged in a third party service, as we do have.When you need to create a token to grant that authorisation, though, there are actually TWO tokens:First, you need an admin login to be allowed to make the API call for the user’s login (first token) Then you create the token used in the URL to make the user login (second token).Which token will be impacted by the change?Thank you to those who can help me.

1
paolo.gaioni
Docebian
1 year ago
B
Novice I
bkiangNovice I
asked in Integrations & APIs

POST /manage/v1/user "You haven't filled in some mandatory fields"

Hi, I am creating users via the API and it was working up until recently (not sure exactly when it stopped working). Now I am getting the following error:{ "name": "Bad Request", "message": [ { "field": "userid", "message": "You haven't filled in some mandatory fields" } ], "code": 1002, "status": 400}This is the body that is being sent (data scrubbed):{ "email": "test@Test.com", "password": "password", "firstname": "Test", "lastname": "User", "additional_fields": { "8": "Test Field 8", "9": "Test Field 9", "15": "Test Field 15", "18": "Test Field 18", "22": "Test Field 22" }}Before the userid, was not required for this end point? I thought that the userid was generated by docebo, upon user creation ? All the Mandatory fields for the additional fields are populated and valid, I have checked that already, just not sure if there was some other change. Thanks, Ben

3
B
Novice I
1 year ago
W
webb.deneysNewcomer
asked in Integrations & APIs

How do I update profile pictures?

I do not see an obvious API; is it buried somewhere or am I losing it?

2
Gary Jarvis
Helper I
1 year ago
A
Novice II
awaegelNovice II
asked in Integrations & APIs

Hide left menu when embedded in Salesforce community?

Hello,I have Docebo embedded in my Salesforce partner community. Is it possible to collapse or hide the left hand side menu?Thanks,Andrew

1
A
Novice II
1 year ago
S
shairaNewcomer
asked in Integrations & APIs

Shopify-Docebo

HiDoes anyone has experience with Shopify experts who can set a Shopping cart integrated with Docebo ?I’m looking for a proffesional who can configure Shopify to sell our courses to our customers.

1
lrnlab
Hero III
1 year ago
J
Novice I
JP77Novice I
asked in Integrations & APIs

SSO Seamless Authentication

Does Docebo offer seamless authentication when accessed from an SSO’s identity provider?  I have searched for this, but was unable to find anything in the support documentation or in other community posts. For example, let’s say my site xyz.com is the SAML SSO identity provider for Docebo.  When my users log in to xyz.com, I have a link that points them to my Docebo platform.  However, even though they have already authenticated on my site, they are still required to hit the SSO login button when Docebo loads.  Is it possible to configure Docebo to seamlessly authenticate from the identity provider, so a user is automatically logged in to Docebo when they access the Docebo link from my site? We have other vendors who provide this functionality, so I’m hoping Docebo does, as well.   Thanks!

4
Chet
Novice II
1 year ago
jessica.sanderson
Contributor II
jessica.sandersonContributor II
asked in Integrations & APIs

Docebo and WalkMe integrations

Let’s start a discussion on how you are getting Docebo and WalkMe to talk to each other.I’ll start, I’m exporting Docebo user data to AWS S3 then running a daily S3 pick up integration to WalkMe. So i am working with the same user data and target audiences.

2
J
1 year ago
W
webb.deneysNewcomer
asked in Integrations & APIs

Removing users via API

I see two APIs; one for Delete and the other to change Status. Delete seems to fail, it triggers an oauth token refresh for some reason so before I shift to trying to set status to 0… is that a thing? What’s it for vs. deleting the user? Some very basic provisioning questions there. Other APIs seem to be fine btw, just delete seems problematic. Also side note, it looks like you cannot use the API test tool if you have SSO configured, the authorization prompt demands a username and password.

1
I
Docebian
1 year ago
E
erik_davisNewcomer
posted in Integrations & APIs

High-stakes, testing and certification solutions

Has anyone integrated a high-stakes, testing and certification solution? If so, curious to hear what provider you’re using and what integration method you’re using. I’ve tried two different provider solutions with LTI with little luck.

6
T
Novice III
1 year ago
A
alaincNewcomer
asked in Integrations & APIs

Viewing user-submitted answers in knowledge checks within Articulate Storyline

We plan to implement modules created from Storyline including some Knowledge check questions inside.Did someone did this ? if yes  tell me if it’s possible to see all answers given by learners in the statistics of their session or could we only have the global score at the end ?As it will be knowledge check and not assesment we will give them the answer if wrong. Is there an impact in the statistics?And last is there any special settings to be done on the storyline settings to provide thos info thanksAlain 

7
Adam Ballhaussen
Docebian
1 year ago
Feenix73
Influencer I
Feenix73Influencer I
asked in Integrations & APIs

Sharing content from the repository to other systems

Internally we are being asked if we can share some materials from our repository to other systems through the API?  As we build course and training we often have small segments of content our unified communication teams would like to share in our private documents site without publishing content in a youtube channel or the like.  Has anyone had luck in doing this.  

3
Feenix73
Influencer I
1 year ago
J
Novice I
JP77Novice I
asked in Integrations & APIs

Salesforce Internal & Community Integration with Embedded Docebo and SAML SSO

Hello! We recently purchased Docebo, but are having some issues integrating Docebo into Salesforce. Our use case is that we want both internal employees and external customer users to access Docebo embedded in Salesforce.  Internal users will access the platform via a tab in salesforce, and customer users will access the platform via our Salesforce lightning community.  We would prefer that both sets of users not be prompted for additional logins within Salesforce. The rub is that we require all internal business systems to use SSO via ADFS.  This is set up right now using the SAML app in Docebo.  When users access Docebo in the Salesforce tab, it initially provisions/recognizes them & loads their home page.  However, when navigating to any other area (ex. Courses), it is prompting them to log in each session. This is also an issue for our community customer users.  We do not want those users to have the ADFS SSO apply to them, or for them to get any sort of login popup whatsoever.

0
J
Novice I
1 year ago
A
Novice II
awaegelNovice II
asked in Integrations & APIs

Login error on some browsers with Lightning Web Component

Hello,I've managed to get the Docebo Lightning Web Component mostly working in my Salesforce community, for for some users with some web browsers, we see the message 'Error - Cannot perform the login.'With me, it works with Chrome and Firefox but not Safari - see attached image below.The error is not intermittent - if it works on the browser, it works every time, and if it fails, it fails every time.Has anyone seen this? I expect it’s some problem with third-party cookie or some other security settings and will be investigating more deeply later.Thanks!Andrew 

2
M
Helper II
1 year ago
A
Novice II
awaegelNovice II
asked in Integrations & APIs

Help with embedding Docebo into Salesforce Community/Experience

Hello,New Docebo user here, but long-time Salesforce admin and web developer.I’m tasked with embedding Docebo into my SF lighting community, which seems straightforward - I’ve synced my users, and followed the instructions here and here. This all seemed to work as advertised but LMS content doesn’t appear in my community where I’ve placed the Docebo Lightning Web Component.I have a support ticket opened for 14 days on this, and they’ve apparently escalated it to some internal specialist, but still no resolution.Has anyone else had this problem, and did you manage to work it out? If so, how?I expect this is some sort of privacy or permission settings in my Salesforce org, either org-wide or profile-based.Thanks! 

8
A
Novice II
1 year ago
SuperShaune
Docebian
SuperShauneDocebian
posted in Integrations & APIs

How are you using webhooks?

Hey there Docebo Community!!!One of my favorite product developments of the past couple of years is webhooks. There’s so much potential for clients to create their own “integrations”; we started with something like 20 triggers when we first released them a couple of years ago and we’re up to 61 different triggers today with more on the way.I’ve seen some internal webhook demos where you can do things like populating a Google sheet with real-time information about enrollments or completions (which is super cool), sending a trigger to other  email notification systems, and even turning on a wifi-connected lamp when an event took place in Docebo with @riccardogalimberti.I’ve been chatting with my fellow CXM, @Marina Vestita, about this and we’re curious to hear what other examples our Community can share with webhooks. Have you looked at some unique or interesting workflows and have some best practice that you can share?In the meantime, if you’re interested in some more information, check

4
Bfarkas
Hero II
1 year ago
dklinger
Hero III
dklingerHero III
posted in Integrations & APIs

ClicData as your connector / integrator

Folks has anyone used ClicData to act as your integrator? That go between place between Docebo and your HRIS feed?Or used ClicData for even for reporting functions. I would be curious of your findings.It seems like ClicData can manage a simple datawarehouse as well acting with a scheduler and a visualization tool….so I am thinking it can handle our basic ETL work to drop off people in branches effectively….but I am curious if anyone out there in the world is trying to do some similar stuff. 

0
dklinger
Hero III
1 year ago
abartunek
Guide I
abartunekGuide I
posted in Integrations & APIs

Implementing an internal Knowledge Base (HelpJuice)

Hey guys,A while ago, we’ve started thinking about creating our own, internal knowledge base with the help of  HelpJuice provider.Has anyone any kind of experience with these kind of knowledge base tools and what could be achieved by connecting them to our LMS? If so, please share! Any tips or DOs & DON’Ts would be welcome.

5
LMSica
1 year ago
K
keithcorwinNewcomer
asked in Integrations & APIs

Integrating Workday via iframe

Hello all, unsure if anyone at all tried this, but what were are try to do is to display specific page from Workday to an iframe widget in our Docebo instance. Normally using the iframe widget works but this particular page just won’t load. We’ve already tried enabling iframe support within Workday - still nothing. It’s as if it’s stuck on a loop and just gives up after a while (see below)  Does anyone else encounter a similar issue? Thanks in advance!Keith

3
M
Novice III
1 year ago

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