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Hi, I have changed the catalog name, icon in the Manage Pages-All catalogs- HTML /WYSIWYG from Material Science to Laboratory water, also changes are done on CSS accordingly..- However when I click on the link it opens Material Science- Although URL is correct but it opens previous “Material Science” catalog instead of Laboratory Water- 

How do you display similar courses  that are delivered in different regions?

Hi all,The recent update from Docebo enables us to upload SCORM file training material in ILT/VILT course. Can anyone share with me the case scenarios or how I can take full advantage of this new update in an organization? I also would like to understand the impact it will bring if we would like to use it, especially in VILT?Thank you.

I want to deploy a few different campaigns to drive interest. I also want to know the effectiveness of each. I thought of using subscription codes in my campaigns. I was thinking 3 campaigns using 3 codes. I can see the users based on code usage to see campaign effectiveness. I am currently testing my use case, but it appears each scription code could only be used once. How can I configure it for multiple uses. If I can’t, any suggestions on my use case would be much appreciated. 

Hi,I’m trying to create an automatic group for managers only, I realize that we can only bring in fields from the Additional Fields tab. What is the best practice to create a manager group for your company? The workaround is to create the group manually, but considering there are a lot of managers, and the inability to import users using the csv file, I’m hoping that we don’t have go this route! :)Any ideas and suggestions would be very much appreciated.Thanks,Kevin 

At my institution, new hire employees receive several training assignments based on their role.  Someone else set up the original enrollment rules and notifications, and I inherited the ongoing maintenance.  I was recently horrified to learn that new employees may receive up to 5 digest notifications on their first day!  Does anyone have any tips for how I can combine those down to a single email that lists all of the courses assigned that day?If it helps, one enrollment rule assigns all of the core trainings that are required for everyone and there are 4 more rules that assign a single course each based on the individual’s role (different criteria used for each).  The same notification template is associated with all 5 enrollment rules. The event trigger for the notification is “Digest: user enrolled to a course.”

I have hit a bit of a road block and need some assistance I am trying to develop plan to launch the D/C/S features and while I understand how the features work its narrowing down the channels and structuring everything. I have looked at the best practices but its just getting things in gear is where myself and the team are stuck...any ideas on how I can move this along?

We are thinking of switching to self-registration. Currently our users are either manually added (external users) or their accounts are automatically created via SSO. We use Active Directory as the basis for OKTA, our SSO platform, and our IT dept. does not update as frequently as we would like. It also does not have all of the fields we need including branch. Switching to self-registration would eliminate the manual entry for external customers and assign branch and  current info. Does any one have experience with this? I am assuming an account created via self-registration (using the SSO password) would be able to log in via SSO subsequently. Any advice or best practices would be appreciated.

We currently have a ticket open with the Docebo support team, but I wanted to see if anyone in the community is currently experiencing (or has experienced) an error when trying to complete a course import via CSV?  Over the past week, we are getting the same error of “Unable to receive results from: course/importCourses.”  We are troubleshooting from both sides (internally with our SFTP and with Docebo).  Here are a few call-outs:We’ve successfully processed other imports using the same automation app previously Three daily user/manager imports from the same SFTP location are continuing to process successfully (same SFTP, different “Active action”) We’ve tested in sandbox, production, and with two different SFTP sites and all have resulted in the same error

We are hoping to find functionality via API that will assign all users that are in a particular branch into a group, much like you can do through the UI (as seen in screenshot). Could someone point me to the solution for this? Thank you!  

I’m adding subtitles to our video training materials and I’m wondering if someone has found a way to set subtitles to “off” as the default. While we wan’t to provide the option to use them, we don’t want them to always be on. Has anyone found a fix for this?

Has anyone worked with a Gamification Strategist to help build out your overall Gamification road map for content? I’d love some recommendations or best practices if you have them.

Hey all! We are actively working on launching our first iteration of Docebo Flow within our primary technology platform… and I wanted to find out who is actively using it now and what your experiences have been.  

I notices that the Emoji button is no longer available in the toolbar for course discriptions. Is this just for the moment or a long term thing? We used them quite often!

Hi everybody,has anyone ever tried to shorten the number of list items shown in the “Courses and Learning Plans” widget? I would like to have the button “Load More” already appear after one row of list items. 

I just received an notification that Idea DL-I-1325 - Add a setting for hiding all change password related options has changed to SHIPPED.  Has anyone been able to find the switch?  I have looked and so far I have not been able to locate it.We have been struggling with inconsistent results across branches using CSS coding to hide it and are anxious to get this fix implemented.

We’re looking at getting more serious with using gamification to increase engagement, and I’m wondering how others have measured success with gamification. Are you keeping track of the number of badges earned in a certain period? Are you using surveys? How are you able to measure your success?

I am trying to randomize a certain number of questions in a test. For example, If I have 4 questions, I would like to randomize the first 3 questions and always have the 4th question at the end of the test. Is this possible? Or do I need to create another Test for the fourth question?

So I just got into the international learning business….yay!I want to run a report for our Spanish speaking partners so it would be polite to send along the appropriate headers in Spanish.And if I change the system preferences to Spanish and do a manual run? I get that to happen.But what if I want to schedule up a report in a different language?Did I miss a place where you can do that? Or do I have to be clever and work the workaround of creating a poweruser that has Spanish as their language of preference and establish the report in Spanish for them to deliver it?The best idea ever would be to add a language preference to the report.Ok...ok...maybe this is not the most clever thing...and maybe even the idea is out there. but it would help when you are in the international learning business and you need others to read your reports without them mumbling below their breath that it was sent in a different language.

Hello,I have noticed that when I re-upload SCORM packages into my learning content item, the latest version will be updated immediately however, if I export the course in xAPI/Tincan version I do not see the latest version of the eLearning material. Am I doing something wrong? 

Hey there Community!I am wondering if anyone else has encountered this and possibly knows the cause of the issue/resolution?We are using SAML SSO for our users.  These last two weeks a couple of people have reported that when they try to log in, they get a blank page and nothing loads.  It is super random who it has impacted, and after a few (maybe even after about 6) tries, they are able to get into the platform.I can’t seem to pinpoint what the hang up could be? Is there anyone else using SAML SSO that may have some troubleshooting tips?

Hi everyone, I’m Elvin Torres-Alicea from the Docebo Support team and I would like to share this informational guide on checks that can be performed if you are unable to create an event with a configured zoom account. The checks discussed on this guide would be the following:- Checking the licensing of the account on zoom.- Zoom app information & permissions / LMS account pairing information- Information needed for support to assist further if the issue is not resolved with the above checks and how to get them. Please see the attachment’s section below to download the document.FAQ Included in document. I hope this quick informational guide helps further in your troubleshooting journey.  Feedback/Questions⁉️We’d love to hear your thoughts on this guide and if it was helpful for you. Please share any feedback and/or questions below.

How do I upload a list of say 100 courses with Filter applied as Paid- Yes through API? 

Hey all!  We had assigned a Learning Plan to 330 users with an initial expiry of 36 days after enrollment. But now there’s been an extension in the deadline and the LP has expired for some users. I tried editing the deadline and enrollment options but it hasn't worked. Docebo Support Chat wasn’t much help and I’ve submitted a ticket now. Does anyone know how it can be unlocked?

I have always had a mantra of keep it simple with Rise 360 and you will be successful. But I wanted to check with folks that have worked with their platforms and see if there are best practices for versioning up with it.We are having alot of fun with Rise 360 and we are establishing a course for our new hire managers. I have showed off a few prototypes and people are sold on it.GreatHere is the thought. We have like 5 guides that are going to be rolled out slowly to the organization to make up a managers toolkit. Some of the content in the guides are underway and would add their own major section.Importantly - I am not looking to do major “scoring” changes with the course...as in I am not looking to change the “structure” of how the course will score with question and answers. But more content if we add sections can dramatically disturb the slide count.We will be tacking on new sections to the rise course.Any thoughts from your experiences on how to not have this approach crash and bur