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Does anyone have a list of best practices (and SOP) they give their content creators?  Basically I’m creating a requirement document so that those who are creating the content for the LMS have guidelines.  Thumbnail best practicesThings to put in the descriptionEffective titlesetc.  

Is it possible to add a field to the users’ pages that show which branch they area  member of?  

Is there a way to pull an audit report on selected groups enrolled in a course/s? A better way to pull this information and cross reference. It seems Docebo background jobs only goes back 2 weeks. Is there a way to pull background jobs that goes back 4 months prior? Audit reports only has a limit of 90 days. 

Hello,Seeing if anyone has had success targeting a specific Div from a Docebo page (the dashboard for example) and using iFrame to show that Div as a widget on another page? Having issues using an iFrame for another internal docebo page (getting 404) even though I have the perms to view in the page using the iFrame. Would like to include this #middle.section only as an iFrame and maybe some others on the dashboard: If anyone has any insight, please do let me know! Thanks!

Hi all! I’m super new and trying to help a user create a course. It’s set up as an E-Learning course, but it’ll have both synchronous and asynchronous instructions. We can add the Web Conferences widget, but there’s no green + sign and we cannot add the Zoom links. Any hints? Thanks in advance! 

Do instructors need to be enrolled in a session?Before: We enrolled the instructor into the course but not the session and had no issues.Now: Two different instructors the past two days could not start a course they are teaching until they entered into a session. Even though they were enrolled in the course and listed as a session instructor. We do not add instructors to Events, only the sessions, but never had to enroll an instructor into a session.What has changed? - We also noticed the button used to change into a different session for instructors were moved to another location on the screen. And on the user side, selecting a session is on the right side now.Thank you for your time.

Setting up a new ILT course and need to upload the author’s SCORM file as training material. Following this KB article. As noted below, it seems to be possible.However, there is no SCORM file upload options there: Thanks in Advance!

Hello,I have a course that has two parts to it. The course and an e-signature. When the course is complete, I see a close button that lets me close out the course. But I see the screenshot below that says “Resume where I left off” even if I have completed the course. 

Hi,I am trying to create a Calendar with company events that lives on our Docebo homepage. Do you know how I can add customized company events and links to those events in My Calendar?

Hi Docebo team, I’m trying to create a database of content (courses, assets, learning plans) that is searchable. I’m wondering if leveraging the “skills” feature would help with this.Two questions about this:Any advice on creating a full searchable database for all content in one place? I can create a custom report for assets that has a column for Skills, but I can’t figure out how to create a custom report for Courses that has a column for Skills. Any advice on that?Thank you!Suzannah

Activity Stream -How much shows and how long does it stay?  We’re looking a a few different possible uses.  Does it just keep piling or is there a limit?  How long will a shared item stay?

When a user tries to view their certificate, they get this error: Error messageThe problem is restricted to Learning Plans, not the courses associated with the LPs. On Friday afternoon we created new Certificate Templates and assigned them to the Learning Plans, which resolved the problem for a little while.  By the time we arrived on Monday, the problem returned. Now we set up a notification when users complete a LP so that we can go into the admin menu, choose Certificate Templates, look up the user who received the cert, delete the cert, and then reissue it.  These steps need to be completed every time someone completes our most widely used LP.  Anyone else having this issue and/or know how to fix it permanently?  Just a note - the certificate had been working fine for more than a year previou

Does anyone in the community know if there is a way to use the API to make bulk updates to course evaluations/surveys?  We have a course evaluation with a drop-down list where we need to add additional items to the drop-down.  I can’t think of a way to do it without manually going into every course’s survey, opening up the question, and editing it (or creating a bot to do the same). 

Hi all,We’ve encountered our first case where we need to merge users and I was wondering if anyone has any advice about the best practice for doing this. We need to merge the user because their company name and email address have changed. The Merge User function in Docebo makes it pretty easy to merge the source user into the destination user, but having done this, the source user remains. In this case, is it best practice to delete or retain the source user?Thanks,Daniel

So, those of you that use Salesforce integration will know that you can provision a user’s branch via this.We have this working for our external users.I would like to provision my internal users branch via SSO in a similar manner to Salesforce.Has anyone ever done this? Is it possible?

Hi, I’m creating a page which allows users to decide which catalogue they would like to view.   I ultimately want the page split into sections each with a header e.g. instructor led training, e-learning, etc.  In the screen shot below I added a title to the first custom content widget ‘instructor led events”, but by doing this the other widgets on the same row do not stay aligned.  As the widgets do not accept a blank space for a title I have top put in a full stop to create the look I want (but obviously this isn't a viable solution).  I don't want to create a new row above as it pushes the rest of the content too far down the page. So the question is how do I get all the widgets to align up if I want a title in the first widget only (without having to put full stops in the other)  

Hi, I am a new user to Docebo. After configuring the system, I notice that there is NO cumulative figure for the CPD. Please advice on how best I can have this to my learners as the Cumulative CPD is a crucial information to them. Thanks 

I was wondering if anyone has CSS to remove the Virtual Coach button, so it can stay on, but not available to the users. We’ve been told that it needs to be on to learn. I noticed the beta quiz questions and started going through them and the sentence structures were not good and the questions were confusing. I love the concept, but it will be confusing to the users, especially new hires. But, we still want the Virtual Coach bot to learn. Thanks for your help!Michelle

I am noticing that a PowerUser profile that was able to do something before (view user certificates) was not doing it currently.So I went into the system and turned off and on the only custom permission related to the activity for the PowerUser profile. And voila! It started working for that user.The question of the day. Is this normal with change / deployments??? Or it could it have been an order of operations thing? Potentially...but I dont think so…. 

Existing course contained SCORM package and course transcripts included various status of Enrolled, In Progress and Completed. When a new “Required Compliance” course was created combining multiple training materials (including the SCORM training material from the original course) the training records for completions didn’t transfer to the new course. Every enrollment was in an “Enrolled” status.When I attempted to “manually” mark completions in the new course the following error appears. Has anyone else seen this happen? There is no mention of this scenario in the KB below:https://help.docebo.com/hc/en-us/articles/360020128479-Uploading-and-Managing-SCO

Does anyone have any experience or best practices with payments and/or Docebo with SAP invoice / receivables.   My colleagues and I are starting to research payments and billing and we don’t have much experience in this area, especially on a global scale.   Just curious if there is anyone out there who has had success and if there are any tips, tricks, watchouts.

I’m working on building an in-person event (4 days) and I need some advice as I’m not seeing the whole picture. Prior Registration - click on a link, fill in contact information, answer registration questions, and pay  How can I duplicate this experience on Docebo?  Do I build one session with four events? Thank you in advanced for any advice and tips. I appreciate it.  

As an Admin: After I set up a session and an event, I am asked to put a link of my webinar. However, I cannot select Ms Teams. So, I select Custom Tool and put my Ms Team link there.  As enrolled user: Is there any way to see the Ms Team link after his enrollment?  

HI, Can you hide the training materials from the search results?  or control which tabs in the search results appear?

Sorry for the terrible title!We are working with a course description and have a problem with the spacing after a paragraph or heading.Everyone thinks the spacing is not enough, but adding a return makes it too much.We’d like to add a bit more space. I believe this is margin-bottom in css, but that does not seem to have any affect.Any ideas?