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Let's Talk Shop

As learning professionals, we can’t hide the fact that we love to nerd out. Ask questions and start conversations around training, course authoring, LMS administration, certifications, curriculum development, you name it!

  • 272 Posts
  • 1,107 Replies
272 Posts
dklinger
Hero III
dklingerHero III
asked in Let's Talk Shop
Been away for a little and Docebo Connect

Inspire 2022, Annual Compliance Campaign, and personal stuff has made it harder to feel like I can sneak a cycle in with yawl.But know that I am missing the engagement. I feel like being away too long I am gonna lose track with what’s going on.We are embarking on a Docebo Connect integration with our data viz package…if anyone wants to chat about it happy to.I think one key detail is being able to “break” the “API” wall (when it comes to calls per hour) with Connect….I am looking forward to visualizing data in near real-time in MS Teams with our Power BI module….    

1
Bfarkas
Hero III
1 year ago
T
TanilleSmithNewcomer
posted in Let's Talk Shop
Templates created for course approval

Hello 1st post,  Do any of you have examples of templates that you have used to approve content elements before they are uploaded to Docebo?  I have a number of departments that may want to upload courses and since there are so many elements, course outline, objectives, possible survey, certificate, testing and more.  Plus all of the settings that are available on a course: For example:Enrollment options, timing options, sequetial or not and many more. I am looking to have a checklist/template that must be filled out so everything has been considered and is in one place so that the course can be uploaded by my very small team quickly and tested. We do have Discover Coach and Share -  but this is for actual course contact- although it may be shared it will be required in certain learning paths. Thank you in advance,Tanille 

0
T
2 years ago
M
Novice II
mhigbeeNovice II
posted in Let's Talk Shop
Creative ways to capture learner response to impact of trainings

We are looking at capturing the personal impact of an enterprise-wide learning initiative. We’ve discussed having learners upload video messages to capture the impact on individuals. Wondering if there are any other creative ways people have used to capture learner responses to training impacts?(If anyone has figured out how to batch download assignment responses would LOVE to hear from you.)

0
M
Novice II
2 years ago
steveninfinger
Helper III
steveninfingerHelper III
posted in Let's Talk Shop
Unofficial Docebo Community Roundtable #2

The first Unofficial Docebo Community Roundtable was met with 15 engaged participants, and created a 50% spike in voting that week so @dklinger and I would like to keep the momentum of customer voice going with another roundtable! This time we'll be focusing on Course Management. We want you to come:Ask your questions Share your knowledge and experience Help create a user story that includes recommended future state functionality that helps multiple customersWe’ll share more in the coming weeks, but what you need to do now is open your calendar and reserve Friday, September 23rd from 10:00 to 12:00 pm (ET) to join us as we network and collaborate for a better customer experience.Looking forward to seeing and hearing from many of you!

21
Bfarkas
Hero III
2 years ago
T
Novice III
tsundeclayNovice III
posted in Let's Talk Shop
Payment gateway recommendations

We are looking for advice regarding payment gateways. We are located in Canada and may be selling courses to clients in different provinces (with different sales taxes). We will require credit card payments only, no POs or alternative payment options. In the past, we have used Chase and Bambora, but neither of these has an integration with Docebo.Any recommendations for a payment gateway that is reasonably priced, easy to administer and reliable?  

1
Bfarkas
Hero III
2 years ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Docebo Inspire - is there an opportunity for a fireside chat with product? a roadmapping session into 2023?

We need a little something - I don’t mind catching up with peers or delivering a talk…but is there an opportunity to meet with “product”? Like product management that can take some feedback back home? It is a little hard to tell from the agenda if something like what I am describing will be available.Can someone update the title please? I do now how to spell..but that is what I get from working on the site while on a mobile device browser.

3
Bfarkas
Hero III
2 years ago
jdclark2
Contributor II
jdclark2Contributor II
posted in Let's Talk Shop
Problems loading SCORM courses with Firefox

Hello all!  I have recently pushed out our annual compliance training to 11,000+ of my closest friends and colleagues, and I’m getting reports that certain courses (created in Articulate Storyline and exported as SCORM files) will not load properly.  They just get a blank screen where the loading indicator just spins and spins, but nothing ever loads.  This seems to only happen to users who are using Firefox as their browser, but it doesn’t happen to all Firefox users. When they switch to another browser - usually Google Chrome - it works fine.  I have done some testing, but I’ve not been able to duplicate the issue.  Has anyone else had trouble with this?  

3
dklinger
Hero III
2 years ago
steveninfinger
Helper III
steveninfingerHelper III
posted in Let's Talk Shop
The Cool Kids Like a Roundtable

If you’re free between 10 am and 12 pm ET this Friday, join @dklinger, myself, and some of the top minds from this community for our 2nd unofficial community roundtable! You can find out more about the topics and how to access on the original post.  

3
steveninfinger
Helper III
2 years ago
gstager
Hero III
gstagerHero III
posted in Let's Talk Shop
Kirkpatrick Model

I am curious to know if anyone in the community ventures into the realms of Levels 3 and 4 with their training programs that are delivered to non-employees where measuring behavior change and results would be even more complicated than with your in-house personnel.If you are - what sorts of strategies do you use to gather that data to verify training effectiveness?

1
Bfarkas
Hero III
2 years ago
Ahebert
Contributor III
AhebertContributor III
posted in Let's Talk Shop
Adding Coach & Share channel or assets to an LP as a widget for continuous, optional learning

My apologies, I tried to post this as an idea but the page just would not post it and kept giving me a “something’s wrong” error.I don’t know if this has been brought up before, and if it has, please feel free to merge this idea with the others. One of the things that we are really trying to encourage in our learning strategy going forward is the idea of social learning. Sharing with others, and having those Coach & Share activities be an integral part of the learning journey. It would be really great if inside a learning plan, we could add at the bottom a Coach & Share channel or link directly to some assets related to the learning plan they just completed, as extra learning and extra content for them to explore. Think of it, if you will, like youtube, where when you finish watching a video, you can see other recommended and related assets on the side for you to continue watching. Currently, there are a few widgets that can be added to a course shell or to a learning plan, but

0
Ahebert
Contributor III
2 years ago
lrodman
Guide II
lrodmanGuide II
posted in Let's Talk Shop
What are best practices for a segmented help-and-tutorials channel and catalog?

By segmented I mean end user tutorials and power user tutorialsPower users in my platform get everything but deletion powers. Currently I have two catalogs feeding into one Help channel. I have one auto-enroll LP that needs to be segmented as well. Am I doing this smart/right? Also, is there a way to create an auto-updating group of all power users? I’d like to have a way to (easily) check that all people marked as power users in Docebo are in the right group defined by roles (a user additional field that segments people)

2
lrodman
Guide II
2 years ago
F
FrancisGaglianoNewcomer
posted in Let's Talk Shop
Preventing screenshots / saved images of PDFs on courses & discover, coach, and share assets

Has anyone had any success eliminating users from screenshotting assets or allowing them to “right click” and save down an image of a PDF page?We would like to eliminate the ability for our users to download copyrighted material that we don’t want to be distributed outside of the platform.

1
Bfarkas
Hero III
2 years ago
C
Novice III
CeeeeNovice III
posted in Let's Talk Shop
Have you ever merged e-learning platforms? Please share your experiences!

I’ve been looking through the forums, and while we’ve been discussing splitting platforms, I haven’t found any thread on the opposite topic: merging platforms.My company is currently going through a merger, and this also means merging the e-learning platforms. Our platform is used by end customers, resellers and internal employees, the other environment by end customers with a focus on certification. These are the key challenges I currently see:Merging the users, ideally keeping learning and certification records intact Merging user authentication methods (we currently have 4 different ways that people can log in) Creating re-directs as content will have new URLs Moving content from one platform to another (also an opportunity to review and prune existing content) Recreating pages and creating a new unified user experience that doesn’t alienate existing usersHas anyone of you merged two LMS? Not necessarily because of company merger but consolidating multiple LMS within a company? How

0
C
Novice III
2 years ago
pmo
Docebian
pmoDocebian
posted in Let's Talk Shop
Avalara + Stripe - Share your experiences

I’m doing some research on ecommerce providers and 3rd party solutions and was curious if any community members would be willing to share their experiences with using the Avalara stripe integration to manage their tax remittance. In particular I’m curious about the following: Does the integration take the tax out of the sale price (Example 100 dollars sold and 15 of that is removed for tax burden) or does it add the tax on top.  If the tax is added to the total does the receipt that’s returned in the LMS contain that information?  Any gotchas or considerations with this particular integration?

0
pmo
Docebian
2 years ago
steveninfinger
Helper III
steveninfingerHelper III
posted in Let's Talk Shop
How are your data refreshes doing?

Hey community friends, just curious how your nightly data refreshes are going? We implemented in November ‘21, and our daily data refreshes ran consistently. Our daily reports triggered around 4:30 am ET. Since June/July, they’ve started triggering around 6 am, and then 7:00-7:30 am, and for the past week or 2 we have to use our manual refresh every day. We submit a ticket every day. So far the only responses have been the new Data Lake v2 in September should help itchange our time zone so the refresh doesn’t start at 12:00 am our time, but “earlier” Neither response (in my opinion) is helpful. I find it really curious that the data started delaying by 3 hours each day, then stopping altogether. I’d like to know if others have noticed the same and this is a system wide issue, or if it’s just our instance.We’re already working it up the chain to get better answers, but hearing from other orgs will help us understand the case we’re building. Thanks!

7
JenniferJames
Contributor III
2 years ago
lrodman
Guide II
lrodmanGuide II
posted in Let's Talk Shop
Does anyone have a course teaching their power users about the Docebo Community ideas page?

I’d like to empower my power users (ha!) and perhaps later even my end-users by educating them about the relationship between me and Docebo and how the Ideas portal works. Has anyone authored a course about this?

5
Bfarkas
Hero III
2 years ago
Annarose.Peterson
Hero III
Annarose.PetersonHero III
posted in Let's Talk Shop
Partial Service Disruption?

I see on https://status.docebo.com/ there is an active incident?  Is there additional information about cause, and possible eta on a fix?

11
lrodman
Guide II
2 years ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Lets not lose this idea! - Better User Management

Folks,Every day when I go into our instance of Docebo, I start off like (I am guessing just like 90% of you) most of my inquiries about users in the Users Interface. Getting details about users from the 30000 foot level (about how many are at an active status in a branch) down to the 100 foot level is doable, but at times? Feels less than elegant. I mean don’t get me wrong. I can get to it. But at least two things needs to improve.Help carry the voice of the customer to product folk with voting up these ideas that seem to not be gaining traction:Without a doubt? Your admins will love it if they come down the path. Vote these up and tell them that @dklinger sent ya.🤣🗻🍅

2
dklinger
Hero III
2 years ago
Annarose.Peterson
Hero III
Annarose.PetersonHero III
posted in Let's Talk Shop
Are you using on demand labs? Need Recommendations

Wanted to put the call out to the community to see if anyone else was using third party companies for on-demand labs?Use Case: We are a software company, and we would like to host sandbox versions of our products, and allow our learners to access these sandbox areas so they can practice with our products.  Ideally, these would be labs that can be accessed from an e-learning course, so that there is no manual set up of a lab for each individual learner.Has anyone successfully accomplished this? We have been looking at Ready tech and Strigo, but if there are other providers out there that you have all had success with, I would love to hear about it!

2
K
Contributor I
2 years ago
B
Contributor I
BWeschkeContributor I
asked in Let's Talk Shop
How do you explain what the impact is if you replace content in a course or a learning plan?

We need our Course developers to understand what the impact is if we upload new content to a course and I am looking for ideas as to how to explain this to them. We need them to understand how changing a PDF to an elearning for example will effect the course and a learning plan in terms of course completions. Does anybody have any ideas for the best way to present this information?

8
lrnlab
Hero III
2 years ago
pjensen
Helper I
pjensenHelper I
asked in Let's Talk Shop
Scope AR Worklink Scenarios in Training Materials

Does anyone have experience integrating scenarios created with the Scope AR Worklink application into training materials in Docebo? We are authoring augmented reality scenarios using Worklink for servicing our products and figuring out the best way to add them to training.

17
Bfarkas
Hero III
2 years ago
J
Novice I
janicebweintraubNovice I
posted in Let's Talk Shop
General Customer Experience Survey

Hello,Is anyone able to share survey questions that you’ve posed to your customers who are using Docebo to learn how to use your company’s product? I’m looking for questions that get at blockers and the reasons why customer engagement with education content may fall off after a certain point in order to drive improvements.Thank you,Janice

1
Bfarkas
Hero III
2 years ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
Maybe yawl know this already - report naming conventions to avoid

Maybe someone will learn from this travel.For the first time, I got an error back that a file may be corrupt and was going to be repaired from a Docebo custom report. I paused to consider what I was doing differently. The only thing that I could think of is the “/” made Excel uphappy.“IT - Jira and MS Exchange / Teams Training”Was truncated to _Teams_Training in the .zip file.The lesson? Maybe? Don’t use “/” in your naming convention with reports.Are there other special characters we should be avoiding?When should we be avoiding them? With what operation???  

3
lrnlab
Hero III
2 years ago
lrodman
Guide II
lrodmanGuide II
asked in Let's Talk Shop
Anyone have experience with using murf.ai to create audio dubs from srt subtitles?

I’m ending up with dub tracks that are 25% too long in terms of time.  Seems to be a platform or workflow (user error) issue, since even if I set my dubbing voice speed to 3x, I still end up with dub tracks 25% too long in seconds. Other than that, it’s amazing!

0
lrodman
Guide II
2 years ago
T
Influencer I
Teresa OInfluencer I
posted in Let's Talk Shop
DKIM Set up

Hi Community,Does anyone or any of your organization ask for CNAME record (Host Name and Alias to) when setting up DKIM in your DNS settings? Any comments or sharing of your experiences with DKIM would be appreciated. Thanks!

0
T
Influencer I
2 years ago

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