Water Cooler Talk

We are going to build a simple page editor for power users. Each branch will get a few pre-made pages. When they log in to our external site, they will log in with Auth0/Okta, which will tell our site what branch they belong to. They will get served a selection page where they can pick one of their 2-3 pre-made branch pages and submit a body HTML edit via API despite being a power-user (the API obviously is a super-admin). This would initially be just for the branch homepage. They won’t be able to create new pages, just submit html for the existing pages. No composer or previews, just submitting body HTML. We use the mobile app therefore iframes are not an option here for homepage replacement. The editor page for power-users can be iframed in. Has anyone done this? I would love recommendations including contractors. Would also buy code. DM me!

I tried to update a notification since the mid-month release and I’m receiving this error.  Has anyone else experienced this?     

Is anyone else experiencing issues with custom reporting? Our scheduled reports’ background jobs keep showing “aborted” and cannot run new custom reports. 

We are seeing all background jobs failing for last 24 hours - copying sessions, enrolling groups, importing users, etc. So far the only thing that is not failing is scheduled reports.

Click here to join the meetingTomorrow Tuesday 11/15 at 1pm central Scheduled for a full hour but feel free to pop in for 5-10 min any time Tomorrow’s focus will be meet-and-greet show-and tell: Show some cool parts of your platform - or even just your homepage!   

Recently we’ve been receiving a lot of requests for localization of our video-based courses. We currently handle three languages, but the addition of more languages is beyond the scope of our small team. I was wondering how other admins/organizations have approached this challenge. Has anyone been able to find a contractor that can localize their courses speedily, accurately, and at a reasonable cost? Our courses are quite technical, so I’m wondering how accurate an outside contractor would be. Also, how have you handled the Docebo side of things? I know the user interface supports a wide range of languages, but how easy is it to maintain custom elements like menus and pages without a native speaker in-house?

The fact that groups are not auto-updating is really upsetting my users.How do you instruct your users?

Thought this was scheduled for Nov 2022 - power users editing pages and menus. I can’t find it now. 

I have a lot of programs to launch today and I’ve been waiting close to an hour for two simple .csv uploads to process (one of them contains only 1 test user). I emailed Docebo Chat and it’s been a ½ hour with no response. Is anyone else experiencing this? 

A few weeks ago, @Bfarkas overtook my position as a long standing holder of being in a second position behind @lrnlab. Third place has a different feel to it, I dont feel the pressure to keep up with @lrnlab or @Bfarkas.I look at the world differently. I am slowing down to smell the fresh air.Appreciating the questions that are coming to me in Private Messages.Dont get me wrong I am not settling. I just I feel like I made my stride nice and early...and I dont have much more to prove…..other than….@Bfarkas? Just remember - You aint no hero….(cough)yet 😂🤣😂🤣!!!! @lrnlab is THOUSANDS

Lately I find myself repeating a question across all divisions in our company and it goes something like this: “I know we understand that, but does the reader/learner/customer? Or is that just an industry/division/specialist term?”We were filming the marketing team about an upcoming sale (we are a retail company) and they referred to MAP pricing, but didn't’ explain it. I cut the take and asked them if the frontline employee would have any clue what MAP pricing was and their response was basically “oh, I guess not. It’s Minimum Advertised Price.” My next question was ‘why should they care’ (I love asking “So what?” questions of my SMEs!) and the discussion that ensued completely changed that segment of the training for the better.Here’s my point: we do this a lot in Learning and Development. Getting caught up in our own terminology makes it harder for others to work with us. We preach teaching to the audience in front of you to others, but often fail to do it ourselves

Hi.We are launching Gamification and I would love to get your advice on regulations.How many points do you award? For which activities?Do you have any regulations to share? Thank you!!

Curious, what is your experience with learners accessing content on phones or tablets? I have learners in our organization asking about options for mobile phones, I just do not see the phone being conducive for courses, however I may be wrong. Please let me know your thoughts.  Thank you! 

I’ve set up a LinkedIn group for Docebo admins and implementors. It’s a supplement to the good work happening here. Docebo administrators | Groups | LinkedIn

Hello Docebo Community!We are using Authorize.Net as our payment gateway, and are repeatedly experiencing a problem that requires manual intervention.  I'd very interested to hear from the community if others are seeing something similar. Or even better, I have my fingers crossed that someone has come up with a clean solution.  : ) We are have been escalated with Docebo support for quite some time, but they have not been able to provide any help yet. Problem Description:Case #1- Courses added to the shopping cart get stuck in s "pending state"- The end user cannot access the course- The end user can't abort the transaction- The end user can't perform a replacement purchase transaction The end user is stuck.  They have to call us, we clear the transactions and have them resubmit.  Sometimes we have to repeat the process more than once. Case #2- All of #1… PLUS… Payme

Whose going and pumped?What are you looking forward to?Me, it is going to my first time actually getting to go to any of the events with community folks so looking forward to some more virtual interactions and seeing what everyone is up to.

What is the single change that you saw directly cause the biggest impact to engagement or user experience in your platform?

Hi everyone and happy Monday! If you’re just logging into the community for the first time since the weekend, you might notice that our membership has skyrocketed! We’ve almost doubled our membership since Friday, currently sitting at 186 members at the time I’m writing this post (and there’s a good chance we’ve already passed the 2x mark by the time you read this post). If you’re new around here, welcome! 🎉 We invited ~950 new early adopters to join us in this wonderful community today (Monday, May 3rd). These users were invited because they were active in Docebo University during the month of April. Here are a few posts I recommend for any of you newcomers. Please don’t be a stranger!