Water Cooler Talk

Hiya,I wanted to do a quick share that I had an internal customer come to me and ask for a very specific date format on their certificate that included a time stamp. After hitting my head again and again and screwing with time settings at the system level? I attempted to apply TRFI, and with a little bit of ingenuity? I found that the current certificate format can be pretty flexible.The detail is all found here:Creating and managing certificates – Docebo Help & SupportTo customize the format, type one or more of the codes listed in the table below after the date tag, enclosed in quotes.For example: [date_complete format:"d, F Y"] will display the date as 14, October 2025.TipsDates and times are shown in the timezone of the user issuing the certificate. This means that if an administrator manually marks a course associated with a certificate (including a date tag) as completed, the certificate will display the administrator’s timezone rather than the learner’s. When including time

Hi Friends!Does anyone have experience authoring SCORM courses with iSpring? I have a client who is looking at them as an authoring tool and asked for my thoughts. I’ve always used the Articulate Suite. I think the client is looking to control costs, given that they won’t be authoring a ton of courses themselves.Are there other authoring tools I should help them look into?

Hey Community,As I've been testing the new Navigation Experience, I wanted to share my impressions and learn from your experiences too.I know some of you hide the Title Bar on specific pages or across the entire platform. In our case, we hide it on specific pages. I've noticed that I needed to update my CSS from: main:has(#doc-page-84) #doc-layout-title-bar { display: none;} To main:has(#doc-page-84) app-layout-title-bar { display: none !important;} Docebo has added a "Add to favorites" option (heart icon) next to the page title. This means if you hide the title bar, you'll also hide this button, preventing admins from adding pages to their Favorites section in the new menu. You might want to consider only targeting the text with custom CSS rather than the entire title bar (I didn’t test it). Docebo Support confirmed that the "Add to favorites" icon appears only on pages included in the main menu assigned to the user (only the first menu assigned to the user).  Another change wo

Hi everyone,With the rollout of Docebo Companion, it feels like we're finally making the jump from "destination learning" (expecting users to stop everything and log into the LMS) to true performance support in the flow of work.Technically turning it on is one thing, but I've been thinking a lot about what this means for our day-to-day L&D operations. Suddenly, the traditional 30-minute SCORM package doesn't make sense for a rep trying to close a ticket in Salesforce.I’d love to hear how you are all preparing your teams and your architecture for this shift: Instructional Design Shift: How are your IDs adapting? Are you breaking down existing courses into micro-assets? Focusing more on searchable text and checklists rather than heavy modules? Metadata & Curation: Since Companion relies heavily on context and search, are you doing a massive cleanup of tags, categories, and metadata to make sure the AI/search surfaces the right answers? Looking Ahead to MCP: This is the part t

Sorry to vent, but I’m hoping to get some visibility on that AI Support Agent that is in the Help Desk chat when you first open a chat.For lack of better terms, it sucks. It’s totally been giving me incorrect information, and then when I ask to explain a response it tells me it doesn’t know what I’m talking about and to rephrase my question? So then I have to ask twice for a human (well, I have to ask once, and then the chat bot makes me type a response to confirm). The chat had been helpful in us having to open tickets for quick questions, and I was such a big fan of it, but with the addition of the Ai agent, I think I’ll have to go back to just submitting tickets. If anyone knows if there is a way that we can help train it to provide better responses, or knows of a way to disable it, let me know. 😕 

Hello Docebo friends - We have run into some issues with the new reporting configuration. Is anyone else having trouble, and have you found a workaround that we can learn from?Below are our issues:Most of the reports we’ve saved in the past are gone, so we need to completely start over with our reporting structure.  Everything has to be reformatted to keep with our current process.  The filters are different and labeled differently.   Ex. - Session time is missing altogether. You have to select "mobile app time" to show any time at all, and it only shows in seconds. (We are leaving this blank for now, as I do not have extra time to convert this all over.) Downloading a report now, goes into a "QUE" where you have to wait for it to generate. Then you have to go to "Background Jobs" to find the file and finally download it. But it comes as a ZIP file, so you have to extract it first - several more steps and waiting than before.Each report takes me about 40-60 minutes to complete, before

Hi - I was recently contacted by a person claiming they are Sales from ComSlider claiming that a lifetime license meant 5 years. Every cybersecurity course I ever took is tingling for me. They then are stating that our license started a year before I even started working at the organization. My problem is that comSliders support has been poor - so it is hard to tell what is going on. And there maybe a language barrier happening as the folks running comSlider are from a smaller country in the EU. Checking with the old timers that have implemented comSlider - what are your findings? Is this legit????

Hi all. I think a number of people are interested in this feature, so I just wanted to share an update I found on the Feature Roadmap. Course metadata translations planned for April!https://portal.productboard.com/npwrnbvnfrya8zlkldjheykv/c/266-localized-metadata-translations-for-courses______________________________________________________________________Localized Metadata Translations for CoursesFeature Description: This feature lets administrators easily translate key course information—such as titles and descriptions—into multiple languages directly within the platform. A new Languages & Localization tab in course settings centralizes these actions, allowing admins to add, edit, or delete translations for any supported platform language. Learners automatically see metadata in their preferred language, ensuring a seamless multilingual experience across both E-learning and ILT courses. Estimated rollout timeline: April, 2026: Manual localization available for E-learning and ILT c

Is anyone else having an issue seeing their Power User list? When I click on it from the admin menu, my page is blank. I have signed out, I have refreshed and no luck, it’s not there?

I though the ideas portal had a different format for a little over a year. Did I teleport or is it back to the previous format again but with support from the Product Roadmap as well?

You’ve had access to Docebo’s October major release for two months—are you making the most of it? This update introduced powerful new features designed to elevate your learning management experience, but we know it’s easy for these enhancements to go unnoticed or underutilized.Join us for an interactive session where we’ll: Highlight the key updates from the October release Showcase the benefits these features bring to your organization Share practical tips and real-world examples to help you apply them effectively Whether you’ve explored these tools but aren’t sure how to leverage them, or you simply haven’t had time to dive in, this webinar is your chance to catch up and maximize the value of Docebo’s latest innovations—just in time to prepare for the next major release coming soon! Dec 18: 1-2 pm ETRegister Now

Just curious if anything has been announced about a delay of today’s Sandbox Update which is on the release roadmap schedule? Haven’t seen the announcement release in the Product Updates section of the community.

Joe here — I recently joined Docebo as Director of Corporate Communications. I’m currently exploring who the key voices and influencers are in the learning industry — the ones shaping ideas and sparking discussion. Who do you pay attention to: the people whose hot takes are hotter than most, whose analysis shapes conversations, or whose opinions spark debate? Please drop names, handles, or links (LinkedIn, newsletters, podcasts, etc.) below. 👇👇 The more perspectives, the better. Thanks in advance for sharing!

While we do appreciate Archived enrollments being added as a Course Mgmt feature, it really needs to be aligned better with custom reporting. If you select include Active and Archived enrollments in a custom report, it:doesn’t respect “hide expired users” doesn’t respect “hide inactive users” doesn’t show additional field values tied to an archived enrollment   

Hello, Docebo Community!I’m Amy Casebolt, Learning and Development Partner for Community Health Plan of Washington. We onboarded to Docebo at the beginning of this year, launching to our entire organization in May. I am loving how easy Docebo is to use for our employees, and the Support is phenomenal.Still learning and joining this Community is part of that. I can’t wait to “meet” you all! 

Join Datadog’s Learning Technology Specialist, Avery Grammel, for an insightful discussion on a real life scenario in learning & development. Find out how governance in Docebo plays a major part in ensuring processes, from start to finish, run smoothly. She will walk through their enablement hub and how they utilized industry best practices to generate a centralized hub that worked for all learners. SEPTEMBER 25th 1pm EST _ Recording provided after the session. Link to Register https://eskillz.com/events/building-trust-driving-alignment-and-scaling-learning-in-docebo/

Hello! We’re looking for support with both LMS administration (day-to-day platform management) and content development in Articulate. While I understand these are typically two separate roles, our current need is for one person who can do both. Has anyone had success finding talent with this combined skill set? Any advice on sourcing strategies or next steps would be greatly appreciated. I’m currently overwhelmed with LMS work and eager to find support. Thank you!

Hello all, I had a couple of tickets open because we could not schedule a checklist. Also after the last big release, in the users OC view, the person being observed was displayed by their username and not their full name. This caused us issues since we use employee # for username.All of the issues were fixed as of this morning, 9/10/2025. Thanks Docebo!

I’m big on simplicity, and letting the technology do the work. This is especially true when it comes to maintaining ILT attendance records. (Candidly, some of our instructors leave a lot to be desired in the “attention to detail” department.) We’ve tried leaning in hard to letting course completion be based on attendance at the session level, and then letting event attendance being based on a percentage of time present. Our philosophy has typically been “if you were in the session for at least 80% of the time, you are marked present.” Time in the meeting is determined via the Zoom V3 integration, and for some users it works well. Other times though, it goes off the rails, and users submit tickets because they attended the session but didn’t get credit. After looking into it, I’ve found two common problems…Instructors are starting the session early so they can prepare before it begins. In this case, if an instructor logs in early, the meeting time increases. For example, 80% of an hour-

Reposting for more visibility and upvote if you don't mind. I see the same idea has been closed several times. https://community.docebo.com/ideas/group%2Dcondition%2Dmanagers%2D14490 

Hi all,We recently ran a few tests using ILT in Docebo. There’s definitely some issues with ILT (and vILT) and I wanted to post these here in case someone at Docebo is listening. ILT is overly complicated in general and the end user experience leaves A LOT to be desired. Here are some of my findings. End User Issues:Two different interfaces if users are enrolled vs. not enrolled into the vILT course. Issue if user is assigned more than one session. Difficult to find and launch session. Course calendar entry in Docebo sends users to the entire list of entries, instead of the one they clicked on. Very frustrating if many sessions are listed. Calendar issue when user clicks on an event calendar link within Docebo. It creates another calendar within Outlook. Only happens when user clicks the link in Docebo, not the confirmation email .ics file, which adds to the primary calendar. There is overlapping text on the drop-down menu above the enroll button. Shows PLAY button after enrollment and

In this role, you’ll manage and optimize our Docebo platform, handle integrations, reporting, and user support, and ensure a seamless learning experience for our teams. If you have hands-on Docebo admin experience and strong systems skills, we’d love to hear from you!https://xenergy.wd5.myworkdayjobs.com/X-energyUS/job/MD---Gaither-Rd-Rockville-Corp-Hqtrs/Administrator-IV--Training-Systems_R100433 

NEXT SESSION: July 31 • 1-2 pm ET Unpacking Docebo's July Release Due to overwhelmingly positive feedback from our June session, we’re unpacking Docebo’s July release in the same practical, insight-driven style you asked for. Join us as eSkillz's Senior Consultant , Dave Libengood, delivers an exclusive walkthrough of Docebo’s latest updates—designed to help you stay ahead of the curve and fully leverage the platform’s newest capabilities. In this session, we will: ► Unpack what’s new in the July release and how it impacts your platform experience ► Translate updates into action with strategic insights tailored to admins and stakeholders ► Showcase use cases and success tips to help your organization benefit faster Whether you’re still catching up or already spotting changes in your instance, this session will help you go from “What is this?” to “Here’s how we’ll u

Good morning or afternoon eLearn enthusiasts.In the last few weeks I have started noticing an issue that keeps coming up when replacing Rise courses on Docebo.When doing a straight swap of Rise content (i.e. creating a version that will automatically overwrite previous versions), always double-check that all of your Continue buttons remain intact. I typically find that after I have replaced a module more than once, they start to disappear. (Even if I’m just making minor text changes that do not affect the structure). When this happens, you will have to create new versions & swap them out manually.I should mention this happens whether or not you’re using the Central Repository.I just wanted to share this. I haven’t bothered w/ a ticket yet, though i probably should. But I’m sure it would end up being a long conversation & I honestly don’t have time for that at the moment. So for now I’m just letting people know to keep an eye open for it.

[Cross-posting for visibility]I’m running a DU Live session on driving ROI with learning content, and would love to use some examples and success stories from our customer base. I’m curious --How do you calculate and track return on investment for your learning (for specific initiatives or your department as a whole)?  What are the key areas where you’ve been able to create and show return on investment? (For example, cutting onboarding time in half, reducing support tickets, selling content, etc.) Are there any tips and tricks you’ve picked up along the way? Share your insights below -- I’d love to share your wins in the course of the program!