Integrations & APIs

Hello,I use API to create a course. I’m doing it using the superadmin’s profile. However, when the course is created, power users cannot edit its properties, even when they have edit permissions on all courses. The course also is not listed in the “Courses” search result. Power users are able to see/edit all the other courses, except the ones I create with the superadmin’s profile using API.Maybe the “course editing restrictions” (https://help.docebo.com/hc/en-us/articles/360020128759-Managing-properties-for-courses#h_01KAB4082D318X992GWFNW1N0C) has been activated by default because I created the course with a superadmin’s profile?I cannot find anything in the documentation that will explain how to turn off this feature to make the course editable by powerusers?!Thanks

I am attempting to use the API call for “Remove all assignments of the badge with specified id_badge from the specified users”. My intention is to use this call to unassign a specific badge from a specific user.When attempting to make the call using the exact same syntax as shown in the body sample provided by Docebo on right of the above image, I get the following error:Somehow, “remove_coins” is an invalid parameter even though it is shown in the body sample. Does anyone know how to properly format this API call to unassign a specific badge from a specific user?Thank you!

Hi everyone,  we are using Docebo Connect  - Outlook integration for a couple of last month but recently we are experiencing some sync delays. After setting up ILT and events invitations are send to learners with a huge delay even 12 hours. Does any of you have/had similar problem and know what  can be done with it? I contacted Help Desk and our Account Manager on this but unfortunately they didn’t provide us wit any helpful information. The error we are getting is, this is displayed on the event level: Thank you in advance for any help. 

I've been evaluating the Glean integration and recently set it up myself. While reviewing the documentation, I noticed it states that the “authorizing admin must be enrolled in all courses for them to be fully indexed.”I'm currently working through indexing issues and this requirement stood out to me as it seems to bypass much of the existing permission model already in place within Docebo (users, Power Users with assigned resources, and Superadmins).For those successfully using the Glean integration with Docebo:How are you handling the enrollment requirement? How are you managing newly created courses over time?Based on my current understanding, enrolling a service account or admin in every course does not seem practical at scale, particularly for compliance/regulated content so I'm curious how others have approached this. 

I’m creating ilt courses via the course api and a python script but I can’t figure out a way to add existing notifications to the newly created courses. The notification api’s documentation is pretty sparse and I’m wondering if the only way to do this is manually. Has anyone found a workaround?

Hi,We are currently integrating Docebo with our application to push assessment/test results into the platform.At present, we are successfully able to send the test score/results from our application to Docebo. In addition to the score, our application also generates overall textual feedback/comments for the test attempt (for example: qualitative evaluation, recommendations, or summary feedback).We would like to know if Docebo supports storing or displaying this additional textual feedback along with the test result through APIs or any other integration mechanism.Specifically, we are looking for:An API field or endpoint that supports posting textual feedback/comments associated with a test attempt Any custom fields or metadata options available for assessments/test results Recommended approach or best practice for storing and displaying evaluator feedback alongside scoresWe reviewed the available documentation but could not identify an option for this use case.Could you please advise wh

Hi all!Hoping someone here has figured this out because I'm going in circles a bit!We have observation checklists being completed in Docebo and I want to get the results automatically emailed to our power users on a schedule — so they can actually see what's going on without having to log into the platform.I've already poked around in the checklists dashboard and the API browser, and I'm building a Power Automate flow to try and pull this off. But I'm hitting a wall figuring out which API endpoint actually returns the checklist response data (not just whether it was completed or not).A few things I'd love to know:1. Has anyone pulled observation checklist results through the API? Which endpoint worked for you?2. Are you using Power Automate for this or something else entirely?3. Any weird quirks I should know about before I go too far down this path?Really open to however people are solving this — just want the results landing in inboxes on a regular basis without it being a manual pro

I’m trying to build a custom reporting export via API and know how to pull all additional fields, and other course fields. I was also hoping to include a column with all the catalogs a course is associate with. Does anyone know if this end point is available and if yes, could you point me in the direction? I’ve been through the API explorer and nothing jumps out at me as accomplishing this.

First recipe and of course I can’t get it to work.  I have a webhook trigger to get the info from group.user.added.  I want to compare the group_id to only get one certain group.  I have added in an if statement but not matter how I define it, it does not match.  I have changed it to an integer, changed it to a string.  Attempted to use the group name instead.  Nothing I am doing is making it fall into the if statement.  Any help would be appreciated.  

We are currently using LinkedIn Learning since we had that prior to Docebo.  We are wanting to evaluate some other content providers that will have good selection of business skills, integrates well with Docebo, includes AI Role plays within the content, etc. I’m interested in what others are using and the positives/negatives!

We have the LinkedIn Learning integration with around 400 courses imported into our platform and weaved throughout our learning plans etc. We’d like to explore the option of learners browsing the LI library of courses THROUGH docebo without having to import a course into the platform, similar to how we browse as administrators. Essentially, we want the experience of THIS page without the import option for them and serve as a window. Additionally, we’ve created a LinkedIn Learning Catalogue which surfaces all 10,000+ courses, but when they are imported they don’t align with our metadata and we’re aware that LI courses aren’t updated automatically etc and risk duplication if imported courses. This is becoming a bit of a headache, and wondered if anyone has experienced the same OR if mass import is the way to go OR just let learners run free and put processes in place to maintain data integrity. Thanks all!(We also toyed with applying code to hide the import button, but was told this woul

Blocked course progress for some users – xAPI/Rise with Mighty extensionHWe're experiencing an intermittent course progress issue and hoping someone has run into something similar.We have courses with multiple stacked modules. For a small but notable number of users, the course fails to progress after completing a module, the majority of users have no issues at all.What we've tried:- The original files were large, so we swapped embedded MP4s for Vimeo-hosted videos to reduce size. This helped, but the problem persists for some users.- We've had affected users clear their cache and re-enrolled them, issue still occurring.These are xAPI files exported from Rise using the Mighty extension.Has anyone encountered this? Any ideas on what might be causing it or where to look next would be really appreciated!

Hallo,Has anyone had any experience using CloudShare together with Docebo. We would like to host VLTs for software products. Hosted on  Docebo but using CloudShare in order to be able to acces VMs. Idea being that each user has his own instance of teh software on a VMMany ThanksMatthew

I am looking for an API that takes a user's UUID as input and returns all the courses they are enrolled in, along with the enrollment status (subscribed / in_progress / completed).We have tried the following endpoints but none gave the right output:GET /report/v1/mytranscript — returns data for the currently authenticated user only, does not accept a UUID to fetch another user's dataGET /course/v1/courses/enrollments — permission denied even when called with an admin tokenGET /analytics/v1/dashboard/branches/users/list — returns all users in a branch, cannot be filtered down to a single specific userIs there an official endpoint that accepts a user UUID and returns their complete enrollment list with course details and status? Any help or workaround is appreciated.

Hello everyone! I am using this endpoint: /learn/v1/lo/batch to batch import learning objects into courses. Is it possible to also update learning objects, either through that endpoint or another? When I try to update them via the endpoint mentioned above, I get this error:Provided Training Material name {name} already exists in course with ID {id} Any help is appreciated. Thank you!

Hi all,Has anyone worked with Training Orchestra’s integration in Docebo—syncing trainers, venues, sessions, and users? I’m looking for best practices or strategic recommendations on setting it up effectively. Any insights or experiences would be greatly appreciated!Thanks,Timothy Chan

Didn’t find anything in the “related post” link above, but I was curious if anyone here has solved for Outlook 365 calendar integration with multiple Extended Enterprise domains.The issue we are looking at is how to link different EE Domain users to their respective login page to join the vILT event on the day. So far it looks like this will require multiple calendars, and multiple Outlook for Connect recipe sets. Does anyone have any other thoughts or suggestions on this?

Hello.  I just inherited Docebo from our guru that left the company and there was a project in flight to update one of the APIs that add/update/inactivate user data.  Docebo is new to me and I am semi-technical.  We have a few APIs doing this for different groups (employees, contractors, etc.).  I am still getting information, but my understanding is that our IT group updated the API with the new field but it isn’t populating in the system.  Does anyone have any advice on if there is something else that needs to be “mapped” somewhere or anything else that might be helpful in adding a new additional field to an exist user API?  Thanks in advance.

Any feedback on the Credly badge connect integration would be appreciated in relation to how a badge that is marked as “private” in Credly (meaning visibility is limited to a certain audience) is unable to pass through to the LookUp table due to it passing through the recipe (Get Badge template from Credly) is equal to false. Therefore the condition at step 11 that requires the public parameter to be true, any badge with public set to false will be removed from the lookup table. Therefore, the current behavior is expected.We do need badges in Credly to be “Private” as well as the obvious for a “Public” badge. Wondering if anyone else has experienced this and has a workaround? Thanks

I am not well versed with API’s but have been learning with the help of professional services.  I was advised last week that Postman is severely limiting what the free version will be able to do vs runner jobs which require a premium subscription.  Are there other platforms, free, similar to Postman that allow for ‘runner’ jobs and bulk actions via API?

Hi - Is anyone else experiencing this?We use 1 service email account for our Outlook Connect Integration.We paired that MS Teams account in Docebo VILT Microsoft Teams to automate the meeting link process.The generated meeting invites (Outlook and MS Teams) are missing Meeting Options. Having the options would allow us to assign instructors and others as co-organizers so they can start and manage the meetings on their own. As it is now, we have to start EVERY meeting for them.The alternative to bypass thisWe have to manually create all invites and paste the meeting link URLs using the custom tool this creates 2 identical invites on our calendar for every meeting it turns an automated process into a manual one Even if we use the instructors created meeting links instead, it creates 2 invites for them and it’s confusing to maintain and change manage with a large instructor schedule. We have 30-40+ individuals who will be creating ILT courses, sessions and events. Individually pairing

Previously we had successfully imported courses from LinkedIn Learning into Docebo.  Users could see the courses in Docebo, enroll, and take the courses.  Users noticed this week that they are unable to get into the courses.  I’ve even imported yet another course today and users cannot complete those courses either.  They get this “oops” error screen from LinkedIn Learning.  This all worked fine previously.  

Our organization has recently had a number of issues with the Salesforce (SF) Integration, and I’d like to share some of what I’ve learned from the month-long exchange with Docebo Support.  I don’t remember much of this being covered in documentation, so I’m hoping it will help folks in the future.For some background, we only use the salesforce integration to sync Contacts (enriching SSO-created Docebo Users with SF metadata), Courses, and Enrollments. The Contacts synchronization process is bi-directional (despite the documentation making it sound like it is uni-directional): The synchronization process follows a key principle: it looks for a unique match between a specific Salesforce field and the Docebo Username. Unique Identifier: By default, this is whatever SF field you’ve mapped into the “Username” field. Matching Logic: If a match exists: When the Contact's <SF Field> matches a Docebo Username, the system updates that user’s details (such as name or job title). If

The second Community Coaching session has come and gone, and so many came to learn how to use Postman with their Docebo instance. Thank you all for setting the time aside, these sessions are only great when you show up :)As promised, to help you get up and going a tad quicker in Postman, I made a Collection to share with security preconfigured, and many common API’s loaded and ready to use. It is a great starter library to use as your getting more comfortable using the program. The JSON file is attached to this post as a zipped file. Download, extract, and use the steps below to import it into your Postman. Note: I had to break this post up a bit into the comments below, please look through for appropriate steps.

Hi everyone,I had a bit of a fire to put out today! I had over 600 users who were suddenly locked out of several courses because their enrolment validity periods had all expired at the same time.I’m still trying to figure out how the dates were originally applied since those courses are always available and don’t have any validity periods on them. At first I though maybe an admin or power user did a batch enrolment and set an expiration date, but I checked the audit trail it looks like each of those users had self-enrolled. What’s more is that the expiration dates were exactly the same across users, courses, and enrolment dates; like down to the second exact.In theory it should’ve been a straight forward fix: just remove the validity period. But on 600+ users, doing it by hand wasn’t feasible. I ended up writing a script to automate it, but I ran into some gotchas:When calling GET /learn/v1/enrollments/{courseID}/{userID}, it doesn’t return the validity period info. So I couldn’t even