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5579 Posts

kboyceNovice I

asked in Product Q&A

User personal summary - User Status is different between courses and ILT

HiCan anyone advise why the USER STATUS (Courses) and STATUS (ILT), show a different wording for the same enrolment? Is there a way to unify these? For example, if a user is enrolled onto an ILT, that has not yet taken place, the Courses area will show this as ‘IN PROGRESS’, whereas the ILT area show’s it as ‘ ENROLLED’. What is most concerning is that if the user is enrolled onto a waiting list for an ILT course, only the ILT area will correctly show as ‘WATIING LIST’. The courses area shows as ‘IN PROGRESS’ which is very misleading to the end user. We have created notifications to make a user's status clear to the learner. Thanks in advance!Kate

RGandyNovice II

asked in Product Q&A

Printing Catalogs

Is there a way I can download and/or print the catalog?

CydBradyNewcomer

asked in Let's Talk Shop

Error - Sign in not possible

Is anyone else getting this error consistently when they try to log on? We are having 10+ users a day getting this error even if it is the first time trying to log on for the day. Usually clearing cache and cookies fixes the issue, but that is no longer working. I have confirmed that the accounts are not locked. Is there something I am missing here?

sara.cramerInfluencer II

asked in Product Q&A

Automatic Prompt (Direct Manager) Delay?

Hello!I’m unsure if this is possible at all, but wanted to ask if anyone’s achieved it.Our new hires aren’t assigned a Direct Manager until 2 weeks into their hiring date. We love the pop up that prompts them to add their own manager (we are completely non-automated at this time) but after 2 weeks of saying “ignore” it’s difficult to encourage them to select it correctly. It would be better if we could delay it 2 weeks after they first create their account.Any magic that could make this happen?

lrnlabHero III

asked in Product Q&A

Closed Ideas - Did you know that you can still vote them up?

Looking fro your feedback on the question above...I only recently learned this…When an idea is closed, I was asked NOT to resubmit and that even if CLOSED, other can still vote on them…Let me know if you're aware of this? Thanks!!

CConnollyNewcomer

asked in Product Q&A

Refining search results

Is it possible to refine search results by using search operators - for example, to exclude words or terms that you don’t want to be included in a search result? To illustrate this, I might want to search for “Excel”, but exclude anything with “Excellent” in the title or description. I’ve been able to use quotation marks to specify a particular phrase, but other operators such as the minus sign and AND and OR haven’t worked for me. I’d appreciate any suggestions.

Annarose.PetersonHero III

asked in HTML & CSS

CSS to change breadcrumb font color?

I thought I was on the right track with changing changing the breadcrumb font size color by using: doc-layout-breadcrumbs .breadcrumbs { font-size: 14px; color: black;}This successfully changes the font size, but it keeps that font color white (I’m guessing because it is a link?). Has anyone been able to successfully change the color of the font on the breadcrumb with CSS?

crigastelNovice II

asked in Product Q&A

Notify user when test/quiz is still due

Hello !Is there a way to notify user when a quiz is still due (who has been added as a training material in a course) ?Learners have to take a test before taking part in the training session, and we'd like to send them a notification when they don't take the test. Thank youC

kmony729Newcomer

asked in Integrations & APIs

Using Docebo Connect for Internal Workflows: Scheduling Course Availability Based on Hire Dates

Hello Docebo Community!I’m exploring the use of Connect, not for interacting with external applications but specifically for workflows within Docebo itself. Our current challenge is setting up a process where certain courses become available to users only at specific intervals after their hire date—for example, some courses at 60 days and others at 90 days. We want to ensure these courses are inaccessible before those timeframes.From what I’ve gathered, using APIs seems like the only way to achieve this (I only recently discovered APIs, so I’m still learning!). However, I’m struggling to find clear guides or resources on how to use Connect effectively within Docebo for this type of setup.If anyone has tips, resources, or advice on how to get started, I’d greatly appreciate it. Honestly, I’m feeling a bit overwhelmed but eager to learn!Thank you in advance for your help. 😊

the DH Pace Academy TeamNovice I

asked in Product Q&A

Under Maintenance Courses for Power Users

Is there a way for Power Users not to see courses that are Under Maintenance?

Cindy MooreNovice III

asked in Product Q&A

Can I pause a notification?

Hello all. I have regular ILTs scheduled for the last Tuesday and the last Thursday of the month, with notifications going out at the intervals of 1 week, 4 days, 1 day & 1 hour. However, because of Christmas in December, I have scheduled the meetings a week early.My question is: Can I pause the notifications? I have set new notifications for the new day and time, but I don’t want them to get the regular notification the next week. Can I pause or do I need to unenroll everyone from the notification and then re-enroll them in January?Warm regards, Cindy

vin.porterNovice II

posted in HTML & CSS

Hiding "Free" on cards and in the course page

Use case: Client doesn’t want “Free” to show up on the catalogue cards or in the course page when you click on the card. All courses are free for their internal users and having “Free” show up on the cards makes them worry they might get charged for some courses.Existing solution was to use the Localization Tool and change module: app, key: free, text: Free to something more consistent e.g. “Not enrolled”.Another option just came to light:If you add in HTML into the localization tool the catalogue cards render it as HTML (course page doesn’t but we hit that next).So you can change the text in the Localization Tool to <span style=”color:#FFFFFF;”>Free</span>This works on the catalogue cards to hide just the Free text.It does display the HTML text in the course page though, doh! But you can target that while keeping any pricing./* Hiding Free on the course page */.lrn-widget-content-enrollment-status .ui-typography-heading-2{ color: #FFFFFF;}This works because any pricing in

ShunyaNovice I

posted in Product Q&A

Notifications filters - which group or branch is selected

This enhancement request may already exist, but I didn’t see it.Under Notifications, once you select your desired group and/or branch, when you need to circle back to it, you can’t easily tell the name of your selection without search guessing or clicking through the pages to find your selections. It should be setup to allow the admin can see the selection on the main page with an option to add / select others to the list.

sideflyNewcomer

asked in Integrations & APIs

Report Listing API

When I run the /report/v1/report API, it returns a list of reports (the old reports). How do I pull a list of the new reports?My end goal is to find a report ID so I can run the API to pull the report.Thanks!

aswartzHelper I

asked in Product Q&A

Course name changed to Course title?!?

Is it just me or did Docebo change the field Course name to Course title? All of my dashboards are broken when new reports were run.

jdeldinrichNewcomer

posted in Product Q&A

New Reports: ILT Session Start and End Date "Relative" filters behave strangely, need a future date feature

Our organization is attempting to use the New Reports tool to create a nightly report on ILT Session attendance, showing data from only that date.I attempted to create this by using the Session Options → Session Start Date and End Date filters, setting the start date to 1 day ago and the end date to 0 days ago. This produced no results, so I changed it to 2 days ago and 0 days ago.This appeared to work at first, but I quickly realized it was not picking up data from sessions that began after 11am. I wonder if this is caused by some issue with how the system handles dates and times. I made sure it wasn’t a time zone issue, at least on our end - our zone is properly set in settings to Pacific time. Has anyone else experienced strange results with these filters? It is unfortunate I can’t report on anything past 11am on the same day.In addition, I’d like to make a suggestion to let you filter by session relative dates in the future. Currently, it only supports “X days ago”, not “X days fro

lrodmanGuide II

asked in Product Q&A

Is it supposed to say "watched" for a pdf post in a channel?

ZivNovice I

asked in Product Q&A

Default thumbnail for Training Materials

Hi all,Is there a way to set a default thumbnail for Training Materials?I’m looking for a better option instead of telling all Power Users to make sure they change the thumbnail every time they upload a new Training Material to Docebo.Thanks for your help!

dswerbrickNewcomer

asked in Integrations & APIs

Can I display the Course Name associated to a Course_ID on a HTML Training Material page?

We are trying to create a prerequisites page for a course using the HTML training material type. On this page we will provide hyperlinks to the prerequisite courses. We are looking for a way to populate the course name using the course_id. This way, if we change the course title, we wouldn’t need to update the prerequisite pages.Is there any way to leverage the short codes or the api to do this?

kayla.bestorNewcomer

asked in Product Q&A

Training Material Based Session Completion: What if I have multiple tests?

In an ILT session I want learners to be marked as “Completed” once they have taken the Post-Test. Therefore, I have selected “Training Material Based” in the settings to try to accomplish this. However, I also have a Pre-Test in the training material list. With 2 tests in my training material, will learners get marked as completed after only doing the pre-test? Or will it mark them complete after taking BOTH tests? Or in general- if I have multiple tests, will they have to complete all tests to be marked “complete” or just one test? Thanks!

kboyceNovice I

asked in Product Q&A

User personal summary - Rename 'Courses'

HiWithin the User personal summary page the user is presented with a menu and has both ‘Courses’ and ‘ILT ( Instructor Lead Training)’. To an end user it is not immediately clear what the difference is between these two pages, and only by clicking into these will they then see that Course is in fact ‘all courses’ i.e. both ILT and eLearning enrolment activity. I don't see this ‘Courses’ listed in the Localisation Tool to change the name , and I wonder, is it possible? Can we locally change ‘Courses’ to ‘All Courses’? Many thanksKate

EmilyW_TacomaHelper I

asked in Product Q&A

Docebo hosting for content on public website

I want to offer some of the content I’ve posted to Docebo on my public website for people to view. I don’t care about saving their progress or having them log in- more a sample of some information they could see, that my internal staff gets full tracking and information on. Can I use Docebo to host and play the content, available on a different website without validation/log in? Basically an iframe or player on my public website as a marketing tool for people to log term join my company and do the full training once they’re hired?Case:SCORM file in Docebo- works great, employee learners take itI want to share that file on my public website without them logging into Docebo. (Not employees)

Winnie CairneyNovice I

asked in Product Q&A

Courses/assets marked Outdated

When a Superadmin/PowerUser/User is advised that their course/asset is outdated. There is no way of clearing this other than updating the links etc. to clear the outdated status. This is frustrating when the asset is new and is not outdated. Could be user error marking it as outdated?More so for courses, where you can’t identify what part of the course they believe is outdated?Especially when the course is current, not outdated. Is it one item in the course the user believes it out of date? To remove this status you would need to refresh the links to all the training material?Is there not a way that the owner can clear this without having to go through the whole course?I know that it is only the owner of the course/asset that sees it marked as outdated but they are still asking the question who, why and how do we clear it?

kboyceNovice I

asked in Product Q&A

User personal summary - ILT replace enrolment with session start date

HiFrom the user’s personal summary, the ILT (Instructor Lead training) session currently includes a column called ‘ENROLLED. Is there a way to configure this locally for all users, to remove this column and replace it with ‘Session Start date’. For ILT, the enrolment date is not relevant, but learners do want clear visibility of when they are due to attend an ILT session. Thanks in advanceKate

arnab.duttagupta2022Contributor III

asked in Integrations & APIs

How to add apps in the Admin Menu?

How to add apps in the Admin Menu? I can activate or deactivate the app but I am not able to add them to the admin menu like API & SSO app!-

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