Learn & Share

Hi everyone, I’m Roberto Moscatelli from the Docebo Support team and I would like to share something about course link and how to share it with end users. Scenario We have CourseA that is assigned to the catalog CatalogA We have User1 that is enrolled in the CourseA We have User2 that is not enrolled in the CourseA but is assigned to the CatalogA We have User3 that is not enrolled in the CourseA and is not assigned to the CatalogA  1- Copy the URL of the Course: Logged in to the platform as Superadmin, just go in the Admin Menu-Course management and select your

Hello!This might be a job for the Automations App, but I wanted to ask here for advice!We are looking for a means of assigning courses to users on the day they are to begin working. We use an onboarding platform to filter user info into our LMS, so when someone completes their onboarding paperwork their name, job title, hire date, etc all filters into the LMS via an hourly sync.However based on the group and enrollment rule options available we can’t quite assign courses to someone on their hire date. Instead they are assigned the courses as soon as they filter into the LMS. Someone could filter into the system two days early, or even two months early, so this makes assigning due dates rather inpractacle. So even if someone does not start working until April 3rd, if they’re in the LMS before that they’ll get their day 1 courses.Does anyone have any advice on assigning courses on a users hire date regardless of w

I see many variations on this topic. Has anyone solved this yet, either with webhooks, API, magic pixie dust…I do not want to send a list of courses not complete (digest). I do not want to send the notification AFTER the learning plan is due. I do not want to make managers Power Users and give them reporting access. I am not worried about combining all direct reports into a single communication (that would be lovely, but it’s the least of my concerns).The learning plan is not in  controlled order, any of the courses could be the last course completed. That is to allow the user flexibility and time management.Yes the “course has expired” notification allows you to send it before the end date, but it’s at the course level, not learning plan.I want to send a single email notification X number of days before a Learning Plan enrollment reaches it’s end of validity. I want to send the notification to the user’s direct manager. Ideally I could send a single emai

Hello all!For a course I’m building learners are asked to respond a prompt each week. We’d like these responses to be visible to all course members, as part of the requirement will be that they respond to each others’ posts. I planned to have them respond in a forum, but how would I go about communicating/tracking completion of this task within Docebo? This is a feature available in other LMSs I’ve used.To my understanding, having them submit a response as an assignment allows it to be graded, but will only make it visible to the Instructor (or other users with grading permission), and an observation checklist would only allow one person to submit the checklist, and we’ll have multiple users moderating the course.Thanks for your thoughts!

Hi everyone, I’m Elvin Torres-Alicea from the Docebo Support team and I would like to share this informational guide on how to obtain an access token using a JWT Bearer Grant Type Via Postman The guide will assume that you already have postman installed on your computer and have the API and SSO app is installed on your LMS platform. More information on how to get an authentication token on the following KB.https://help.docebo.com/hc/en-us/articles/360020082060-APIs-Authentication

Our content will be rated beginner, intermediate, and advanced. Is there a way to designate this and have it appear as a label on the “card” in the catalog?

We need to do a mass student US Mailing to students residential addresses that may have changed since registration.  We want to request that students check their street address and update it if necessary prior to the mailing.   I see a few ideals out there on similar topics and I have upvoted them but am wondering if there is current updates on this particular use case?

I am looking for a way to be able to see or receive notification when someone is added to an automatic group I’ve setup. I see that there’s a User Subscribed to Group notification but it seems like that just goes out to the user. I’m wondering if there’s another notification folks have used maybe paired with an enrollment rule that will push this notification?Use Case: We have a group setup for our “active” employees (i.e. not on leave) as well as one for folks on leave. I try to keep tabs so I can adjust due dates or enrollments for folks as needed, and of course automate as much as possible. Thanks for the help!

Hello,I am looking for some CSS code to remove the image on the below Assessment page as we have repurposed this feature and no longer require to see this.  Can anyone help? 

Does anyone know if there is CSS to hide the boxes that automatically form around the HTML widget when you add it it pages?The part in the red circleThanks!!

Hi Docebo Community,I've encountered a problem with learning plan enrollment notifications in our sandbox environment. When learners are enrolled via an enrollment rule, they do not receive notifications. However, this issue doesn't occur in our Production environment or when learners are directly enrolled into a learning plan in the sandbox.Has anyone else experienced similar issues? What troubleshooting steps or configurations have you found effective in resolving notification problems in a sandbox environment? Moreover, has anyone submitted a support request regarding this, and what solutions or feedback did you receive?Looking forward to your feedback!

Hey folks,New docebo implementation here, and I’m going to be “that customer”. We rushed (due to various internal politics) to purchase a solution to replace our archaic system, and Docebo seemed to meet all the requirements after evaluating Adobe, Northpass and some others. We did not have time for a POC, in which I would have discovered a lot of the pitfalls of the solution.In general, administration is a breeze vs the tool we had before. The central repository, managing updates to courses when accessing a course is great and a huge improvement to what we had. But, we’ve fast found out that you need to be an HTML and CSS expert to be able to do anything like what was presented to us on a sales call, or is advertised. The platform is super inflexible from a UI perspective - simple things - like being locked in to these horrible lists of icons for a page without having an o

Hi Docebo Community! 👋I’m reaching out to connect with other users based in Australia who work in Health, Aged Care, or NDIS sectors. As someone actively using Docebo to support learning and development in this space, I’m keen to exchange ideas, strategies, and success stories about:Boosting user engagement within these sectors. Create our own community Tailoring content to meet specific compliance requirements (e.g., NDIS, Aged Care Standards). Encouraging adoption of social and informal learning through features like Discover, Coach & Share. Designing impactful e-learning programs for diverse and dispersed teams (including remote and rural locations).Whether you’re a fellow administrator, learning designer, or user, I’d love to hear how you’re tackling the unique challenges in these industries and leveraging Docebo to make a difference.Let’s col

Is anyone else been experiencing problems with notifications in the last few weeks?We have notifications sending at the wrong day/time or not all in at least one case.  We’ve reported this but are going round and round with support. They have acknowledged there was an issue but keep insisting it is fixed now but we keep spot checking and finding more issues. We have 65 different notifications with 125 courses and 583 active users. We can’t be micromanaging and checking every notification that is sent. I’m curious if anyone else has experienced this? It’s very worrying especially for ILT where timely notifications are essential. Thanks,Aimee 

Hello,Is it possible to display a user’s certificate directly on their home page, providing a quick and convenient way to access it without navigating through “My Activities” to view courses?Additionally, how can managers view certificates for employees who have earned them? Could this functionality be set up through a report, allowing managers to easily pull up individual certificates as needed?I’d appreciate your guidance on these questions. Please let me know what options are available.

I’m returning to the Docebo platform as a power user after a few years away from the platform (yay!!!), but I can’t remember how to assign users to a specific page that has been configured.

We’re using Docebo to deploy some compliance training across our workforce (approximately 1,800 FTEs). In addition to courses, there will be a policy acknowledgment that legal wants to deploy using Adobe Sign, rather than the native e-signature app. Our intent is that the policy acknowledgement be the final training material in the course, and we’ll use and HTML training material to direct users to the signature page. My concern is that an HTML training material marks complete when a user opens it. Ideally, I’d like to build a verification step where the course shows as “in progress” until a Power User verifies that the acknowledgment was signed in Adobe Sign. The Power User would then confirm in Docebo and the course would mark complete. In my mind, there are two ways of accomplishing this.Build it as an observation checklist. I think a potential pitfall here is that an observation checklist can only have one observer, and th

Here’s the setup:I have a learning plan with a single course in it.There are no days of validity settings in the learning plan.There are no days of validity settings in the course.I have an enrollment rule mapped to the learning plan and enrollment days of validity in the enrollment rule. If I enroll a user (chrometester) through the enrollment rule, for that user, at the course level, it attaches start and end days of validity. It also has start and end days of validity at the learning plan level.If I enroll a user (firefoxtester) manually into the learning plan and select enrollment days of validity through that screenflow there is no course level enrollment day of validity set. There is only learning plan level days of validity.Here is a screenshot of the end result at the course level.

Hello with august release admins can now make badges sharable on LinkedIn by learners.LinkedIn was chosen as #1 Business social media,but there are many other social media Is there any Social Media that you want to suggest for our next “share a badge to” feature?and why is important for your learners?ThanksMarco

I have always been worried about a system that is too chatty.When I came to work for my current org? I found that the one largest learning system instance had a user enrolled notification was essentially set on full blast with all courses triggering notifications (that I eventually helped to shut down). To many it felt horrible, if you enrolled yourself, you got an email. If someone else enrolled you? You got an email. If the course was part of a learning plan?? A person got two or more emails. Working at places 10X the size of where I am currently at makes me know that larger organizations dont stand for it and will even cap system notifications if they seem like they are being spoofed.IMHO - that's not the way to configure things. I truly believe in the mantra that “less is more”. It is more powerful when you deploy targeted notifications to campaigns and onboarding programs. This paired with protecting the function of a manager to have an option to deploy a notifica

With the latest updates, we found that all labels have been changed to sentence case...is there a reason for this? Will this be fixed at a later time?@erin.brisson Any thoughts?

I just read that….Meta said it was scrapping its diversity, equity and inclusion (DEI) efforts due to a "shifting legal and policy landscape"….which invariably has an impact in our domains as other big companies get on board with this.I have survived waves of change by staying closer to the compliance and onboarding sides of training and learning. But I believe that we should hold onto our hats for the next few. Waves are going to get choppy and rougher to ride out.Let me know what you think.

Hi all,I was just wondering if anyone has found an accurate and cost-effective solution for creating closed captions for videos. We’d like to add closed captions to all our English videos to improve accessibility and help non-native speakers understand them. If you know of a good solution, either automatic generation or contract service, please let me know!Thanks,Daniel 

Recently I’ve been looking for enhancements and efficiencies on our pages and menus.  I am currently in the brainstorming process of what to put in our “pancake” menu (you know the three little lines in the upper left corner! Here is our current list, but I wonder how everyone else formats this menu! 

Would love to see if there are any best practices out there that are less manual than what we are currently doing. Use case: We use course and enrollment validity periods to manage access to courses by learners for some e-Learning and most ILT/VILT courses. Once the enrollment or course validity period comes to an end, there is a “lock” symbol that appears on the course for that learner or, for ILTs/VILTs the course card shows expired but the course continues to be accessible, if I am not mistaken. From a business perspective, once the enrollment or course is expired, that course is no longer relevant for the learner to take. As a result it needs to be removed from their “My Courses and Learning Plans” area. Our Solution: We currently have to review all courses monthly. For courses/enrollments that have expired, we have to manually archive the users. Then, rename, unpublish the course, and move it to an “Archive” folder. Then, r