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Is there any way to send announcements to certain groups without having to schedule a notification? For example, if office hours are unexpectedly cancelled or rescheduled with a group within Docebo we will need a way to reach out to that specific group with that information. Any advice on how this is handled is appreciated!

Hi all! We have a fairly small user base (~130 members), and I’m just starting to look into the My Team feature. I do like the team dashboard, but, does anyone know if there’s a way to build and run reports on just a team? Our team leaders would each have about 30 members, and it would be great we could build some automatic reports for them to review. When I create a new report, I don’t see any “team” option. We also have some users who belong to two departments and would report to two different supervisors. This seems to break my relationship. Here’s what I’m trying:Bob → HR supervisor → direct manager → direct manager → direct manager/“CEO John”Bob → UX supervisor → direct manager → direct manager → direct manager/“CEO John” What I really want, is for “CEO John” to be able to drill down through all the different teams of teams. But with my structure, he can go through the teams, but he can’t view the Supervisors’ teams (he never see’s “Bob”). I hope this makes sense! I’m wondering if

Hey Community - Our instance of Docebo is an extended enterprise that exists on our parent company’s Docebo. We operate two completely different sites, however. Their’s is called “The Hub” and ours “Intelisys University” Right now, when users enroll in one of OUR certifications (learning plans), they are receiving the “New Course Enrollment” email but it’s branded with The Hub instead of Intelisys University. Is there a place that we can either make our courses only send confirmation emails with our branding, or if not, where can we turn these confirmation emails off completely 

We offer a mix of elearning and ILT courses for our software products.We categorize these courses by software product, so our categories are like this:Application Category A Application Category B Application Subcategory Application Subcategory Application Category Cetc.Setting up categories this way finally helped our users browse/filter quickly to get what courses are available for a given software product.However, for our ILT sessions, where we train learners on how to use software, we deploy and assign to them a cloud-based virtual machine. These machines are deployed from a given server region and to ensure optimal performance we need to know where the enrollee is physically attending from. Currently, we email them individually, which is not ideal.Was expecting/hoping that the Course Additional Field feature would work for this scenario - I could setup a question prompt asking them to let us know their location but alas, no, this won’t work because you can only assign them to a

I have a page with two widgets in a row. The background image I upload for one of the widgets, no matter the size of the image (I’ve tried anything from 700px width to 300px), always looks the same in desktop preview.Is there a way to manipulate this or is there a recommended dimension for widget backgrounds?I was thinking about the background-size: cover; css code but when I try it in chrome inspect, it doesn’t impact the image size.

We are redesigning our channel structure. Previously, we had a “Customer Videos” channel containing all videos visible to our external branch and had hoped users would filter/search for what they were looking for, but feedback is asking that we make multiple channels and assign those videos across the new channels (e.g., Product A Videos, Product B Videos, etc.).Unfortunately, we have hundreds of videos to reassign. I checked with Support and they said there is no API call to do this, and there doesn’t look like a way to do this via the UI. Before I spend many hours manually moving assets from one channel to another I thought I’d take a shot and ask here. Anyone done this before?

I am looking to quantify how many pieces of content I have in my Docebo platform. Obviously I know how many courses I have but I want to quantify other types of assets that have been uploaded. Just a number would be great but a count broken down by type (videos, shared links, # of docs/pdfs, etc.) would be ideal. 

Hello,I’m wondering if you have any good solutions to deal with fast-clickers, i.e. users, who just click through the courses to finish them as fast as possible without actually focusing on the content. We’re trying to introduce more difficult tests, more interactive elements, etc. but in the end, we can’t seem to find a real solution that would both help and be user-friendly at the same time. Unfortunately, adding badges for course completion makes it even worse because then the % of fast-clickers increases.Do you have any ways of dealing with that?

Currently, when you add a widget, it is automatically added to the mobile view with the option to hide and or not visible at all if not supported. Can this "hidden" function can also be added when working with desktop view? One possible use case is when a widget is unsupported in mobile, we can load another widget to its place. Sample:Desktop viewiframe (visible)html widget (set as not visible) Mobile Viewiframe (not supported)html widget (visible - this will act as the iframe's substitute) Is there any way to manually configure this via CSS? 

Does anyone know how a manager views and fills out an Observation Checklist? I have created the OC, assigned the manager, and created the notification. The notification goes through and the manager receives email/bell notification, but cannot get to the checklist to actually fill it out. Any help is much appreciated! Thank you!

Hey all - We’ve run into a few issues over the last couple of days  - does anyone have work arounds for the following:Surveys: don’t allow you to input answers for use - is anyone using these with success? Observation Checklist: Don’t have values tied to answers to be able to score Cannot see all answers in reporting Can not permission to groups to be observers Quizzes: Can only hold most recent score - does not hold all attempts - essentially only reporting one score per user Does not report how students answer each question to see if there is a trend in a bad question Any help or solutions are appreciated!

First time asking a question, here goes. Has anyone had an issue with the channel widget overlapping on widgets above?I have the top row of widgets as 1/3 - 2/3 and I have the profile widget on the 1/3 and custom contend widget in the 2/3 both are set at 215 height.I have then inserted a full width channel widget with three channels. My issue is the title and controls of the channel widget is over the top of the widgets above. Anyone else experience this issue and if so any solutions?

This may not be an actual Docebo question, maybe it is a new feature request, but here goes.Our home page is broken into 3 columns.  The first we use for widgets that announce new courses, tips/tricks, links to articles, etc.  The second is My Courses & Learning Plans (sorted to ensure Learning Plans are listed at the top in a specific order using codes); and the third is their available catalogs (which spotlight courses based on branches).The question/request I have deals with the widgets in the first column.  A widget that recommends a new course is easy, I can link to the course registration.Is there a way to link directly to a resource in the Central Repository such as a job aid (file), video or HTML page?I know how to create Deep Links for launching a resource in Go.Learn.  That is GREAT if they are in Go.Learn.  But how can I do this for in the web based platform?BTW, here is the article for Deep Links for Go.Learn: Deep Linking for the Go.Learn App – Docebo Help & Suppor

I need help or suggestions on a problem we are encountering:Here is a little background - All of our courses (both e-learning and VILT) require payment.  We do allow our clients to purchase subscription licenses so that users can enroll into e-learning courses for free.  But all of our VILT courses require payment no matter what.  Also, each of our client groups have a power user that has certain permissions to help manage their own users. We normally allow our power users to enroll their users who have subscription licenses into e-learning courses, which is fine, since they have purchased the course through the subscription.  Since the ILTs require payment, only end users should be able to enroll into them after they complete the purchase process. We want power users to still be able to see the courses, so that they can pull reports on those courses if they need to.Today we noticed that one of our power users was able to enroll people into an ILT course that requires payment, but the

Hi! We are are preparing to go live with our LMS soon. Does anyone have a core list of notifications they set up for e-learnings or ILT’s? I am thinking through which to set up but want to keep the same structure for all courses. Thanks!

I’ve recently set up our first Channel for one of our Business Practice Areas.  The thought is to compile recorded sessions into buckets based on topics.  There are 7 different topics under which the recordings will be house.  I created 7 playlists and put on average 3 recordings into each bucket.  The problem is that you see the tile for the first offering but I can’t view the content for the rest of it.  As an Admin, I can see what is there but a user cannot.  How do you view the playlists as a user?  Am I missing something super basic?  Thanks, All!

I am trying to find a way to show the times the sessions are offered for the courses in the catalog so it’s easier for the users to see when the sessions are offered. I can not figure how to do this easily. Meaning, how can learners look at the catalog and see what courses/sessions are offered on particular days? 

Wondering if anyone in the community can tell me how to change the “Answer Now” in the Q&A feed widget to “Reply Now”. I tried changing all the Answer Now in the localization tool and none of them seemed connected to this particular location. Does it need to be done through CSS? If so, could someone help with the code? Thanks! 

I know there is an idea already that says its unlikely to implement. Just curious as to why it is unlikely to maybe figure something out?

Our onboarding program for our professionals has several phases:Complete Learning Plan A Ride along with Mentor 2 weeks Complete Learning Plan B (enroll 2 weeks after completing Learning Plan A) 60 days after completing Learning Plan A they need to be enrolled in Learning Plan CI keep telling myself there has got to be an easier way to automate this, but I’m stuck.I can assign them to a group based on completion of a learning plan.BUT to use the date they completed the learning plan I have to EXPORT a report out of Docebo, in order to Import it into a Custom User Field. (Seriously I have to take it OUT of the system in order to put it back IN the same system?)Then the group condition is based on a set date and I have to change that date EVERYDAY manually.Couldn’t there be a condition for X days After Date? I think I can set up 2 certifications based on Learning Plan A, one that expires after 14 days and one that expires after 60.  But I don’t see how to create an auto-enroll or group b

Has anyone integrated and/or come up with a way to tie in rewards to Bonusly?

Is there a limit on how many courses can be attached to a learning plan? In this scenario we have 38 courses. After having a user take and complete the learning plan. I noticed the scores on 6 courses did not post on Custom>user:courses report. The other courses show completions. However when looking in the Course>Reports under that username it shows 100% percent completion on all the courses in the learning plan. Why would several course quiz’s not post and other do post?Thank you so much for your time!

Hi,I’m trying to view and see what powerusers see and it’s not working out.I created a poweruser profile to edit courses. I created a poweruser user and assigned poweruser user to the poweruser profile that edits courses. I assigned 10 branches. I logged in as the power user but how do I edit courses? I select the gear icon and just “Background” jobs show. How do you access courses to edit while in poweruser mode

We migrated to Docebo from our previous LMS about a year ago and are now working on a rollout plan for Coach and Share. Since our previous content creation was purely course driven, I am struggling to determine when to use assets for pre-existing resources vs a course. Is there a comparison chart between the twoor some best practices of how you utilize both types of content? 

We all know migrating solutions can be a heavy lift for administrators, but there’s also a lot to think about in terms of helping your learners to transition and adopt the new system! Was curious to hear some best practices on migration, less focused on the technical aspect and more focused on the change management aspect for learners. Here’s a few specific points I’d love to gather thoughts on; What to do before learners come into the new system / How to prepare for learners to come into the new system? Ways to communicate to learners about the new system? (Especially for a customer audience)  How to gauge how learners are acclimating to the new environment? Thank you all!