Integrations & APIs

I searched but could not find the explination between these 2 options when setting up new account for Microsoft Teams. Any idea on this?  

Hello all. Looking to start a conversation with those of you integrating Docebo with Zendesk. We have done so at my org with some success but question the viability of it for our use case going forward. Would love to hear from others about what they are doing. So let me start by telling you a little about our setup and what we see as some issues for us.We use Zendesk for 2 purposes:We have a resource bank of hundreds of games and activities for teachers to use with kids along with loads of quick tip sheets and other “document-like” resources. These are housed in the Zendesk Guide (KB) functionality. We “integrate” this by adding a “Resource Center” link on the users' menus. We also have a widget on the user’s pages to take then to the Resource Center.  We use the little help widget so when the user logs in to our lms they get a little help button that they can click to a) search the resource center and b) ask for help (this creates a support case in Zendesk which then is routed to our

Is there any functionality for communicating with ILT attendees in a back and forth chat fashion?

We have an outside consultant developing training modules using Articulate. They will be saving them as SCORM v 2004 4th Edition (they say that is the only 2004 version Articulate saves).Docebo knowledge base says docebo supports 2004 3rd Edition.Does anyone have experience developing in Articulate and using SCORM 2004 4th Edition?  Do you know of any issues?

Set up WebHooks on user.created / user.updated event. But there is no custom field including in payload.Is there a way to get extra fields in payload?

Has anyone ever linked the Enboarder platform via API with a two-way feed? 

Hi everyone,is it possible to set the course thumbnail via API? I have been searching for a while now but I can only find different ways to get information about it.

Is anyone using a 3rd party translation vendor to automatically & efficiently translate their e-learning content, images, videos? Thank you!

Hi community! I’m looking for advice from anyone who has done this in the past:I’m about to switch to a new custom domain for our instance. I have emails configured using DKIM in the zone I’m using for the current DNS config.My question is - If I create a new zone for the new domain, can this exist in parallel with the existing zone that also manages email? Or will I need to copy the MX records for the email across too?).  My understanding is that you can use multiple zones to access the platform from multiple addresses anyway so this approach should be fine but it would be great to hear from anyone with first hand experience. 

Did you know that when businesses are unhappy with their learning technology and want to switch, integrations are one of the most common reasons? 😲 The fact is, if your software tools don’t talk to each other, it’s really hard to get the data you need and to execute on your strategy.Integrations are really, really important. But for many businesses, they’re also intimidating. Does this resonate for anyone out there? ✋That’s why we’ve been trying to give integrations some love lately 😍, including a webinar with Brandon Hall Group (check out my summary post on it for the Coles notes), and a brand new blog, called Level Up Your Business with LMS Integrations. If you’re curious about why integrations matter, why learning systems are a smart starting point, and how to plan integrations that will profoundly improve the way your business operates, be sure to check them out!

Join Starlet Franz, Director of eLearning and Content Development at Clarion Events, as she discusses how her organization was able to optimize Docebo's APIs to integrate with 3rd-party applications and generate custom reporting dashboards, delivering an enhanced customer experience within the Docebo platform.Click here to register

We are trying to retrieve the branch for all of our users and we are not seeing a more efficient way of doing it.  /manage/v1/user does not return a branch ID for the users.  /manage/v1/user/{user_id} does, but then we would need to call that for each user to get the branch ID, which doesn’t seem too efficient.Does any one have ideas or encountered any similar issue and have a more efficient solution? I know there is this Idea out there, in case anyone else has run into this issue, we can vote it up.  

Following up on my post a couple weeks ago, last Wednesday I had the pleasure of joining David Wentworth, from Brandon Hall Group, on a webinar about Integrations - Connecting Learning Technology to the Business. We had a great discussion about the current state of organizations’ learning tech ecosystems (❗spoiler alert❗for almost half of you it’s inadequate), what technologies organizations will be investing in over the next couple of years (🔝social is right up there) and what business tools, outside of L&D, you’re looking to integrate with (🥇 goes to collaboration tools!) We also looked at some great customer examples and success stories (like Smartly.io) about how your fellow L&D leaders are using integrations to save hours of manual efforts, boost energy and morale on their teams, improve the customer experience and even increase sales & revenue! We rounded it all up with some key actions you can take today (yes, today!) if you want to get started. If this sounds inte

I’m trying to understand how to implement xAPI in Docebo and in the KB article Uploading xAPI (formerly Tin Can API) Content, I read the following about setting up allowed domains in the advanced settings: When you have added the domain, press Add. It will then appear in the list below. Repeat the procedure to add up to 20 external URLs. By adding only the domain, you can upload as many xAPI training materials as you want, without limits or restrictions, because for each domain that you insert in the xAPI (Tin Can) External Content field, you can then specify the file name and extension in the xAPI training material’s configuration. ...…. If you select a domain that doesn’t contain the name and extension of the file, the Suffix URL field will appear below the Select URL/Domain field. Here, you’ll insert the name and the extension of your training material file.However, when I select that URL from the dropdown to add as training material, the “suffix URL field” never appears. What am I

Hello all,We created a process (using APIs)  to migrate historic data from e-learning courses. Now we need to  migrate a data historic from ILT courses.In Docebo Migration Document, we need to inform (required) a session code.My question is that if I can create only one session and one event per course or do I have to create one session and one event for each completion date.Than you. 

Hi, does anyone know if there is a way to pull monthly active users numbers (or the whole active users report) through the API?

Hello,Anyone has experience in created a interface between Docebo x CRM software?Did you use Docebo Connect our created using the Docebo´s APIs? Any tip?  

I am trying to filter on a GET xAPI statment using few attributes. I was successful using verb, since, upto parameters, but I am failing to properly use agent param.I understand that agent param should be a json object, but Docebo’s xAPI always gives me empty response when I tried adding this param. Attaching few screenshots of success and failures.success :https://{{domain.name}}.docebosaas.com/tcapi/statements?since=2022-06-01&until=2022-06-07T17:07:56.780Zwith agent paramhttps://{{domain.name}}.docebosaas.com/tcapi/statements?since=2022-06-01&until=2022-06-07T17:07:56.780Z&agent='{"mbox":"mailto:sxxxxxxxxi@xyz"}' I tried multiple variations - adding a url encoded string, adding object type etc.. Nothing worked. If any one was successful in using an agent filter, do let me know

Hi there! This is for anyone who has experience with LinkedIn Learning and Docebo. The automated content sync from LinkedIn Learning to Docebo doesn’t work quite how we thought. I’ve spent hours trying to figure out a solution for the issue we’re facing but can’t seem to figure it out, so I’m looking for some insight/tips! We were under the impression that the automated content sync would automatically: Add new courses when LiL creates them Update courses when LiL updates them Unpublish courses that LiL retiresWhen we set up the integration, we were under the impression that this would all reflect in Course Management, but it seems like it only does this in the LiL AICC Catalog. The problem with this is that the courses aren’t offically imported into our LMS unless someone enrolls in the course from the AICC catalog page OR we manually import them. The problem with this is that we need to import roughly 3,000 courses and it doesn’t seem like there’s an easy way to do this via the Conte

 Does your organization use a web analytics tool? If Yes, please tell us which one by clicking here 👈 We want to know what web analytics tools are most commonly used among our customers as we explore future integrations.   Thanks for sharing your feedback with us!

We are looking for an API, where we can assign a course directly to a branch, so all the users of that branch can access this new course. we have access to below url and can test it once get any API for this requirement. https://nweastaging.docebosaas.com/api-browser/This functionality can be achieved via GUI, so if this can also be possible via API it will be helpful. 

We are hoping to find functionality via API that will assign all users that are in a particular branch into a group, much like you can do through the UI (as seen in screenshot). Could someone point me to the solution for this? Thank you!  

Hi everyone, I’m Elvin Torres-Alicea from the Docebo Support team and I would like to share this informational guide on checks that can be performed if you are unable to create an event with a configured zoom account. The checks discussed on this guide would be the following:- Checking the licensing of the account on zoom.- Zoom app information & permissions / LMS account pairing information- Information needed for support to assist further if the issue is not resolved with the above checks and how to get them. Please see the attachment’s section below to download the document.FAQ Included in document. I hope this quick informational guide helps further in your troubleshooting journey.  Feedback/Questions⁉️We’d love to hear your thoughts on this guide and if it was helpful for you. Please share any feedback and/or questions below.

When adding in training materials for a course using the Google Drive, when the course is taken, Docebo automatically marks the material as complete once it is opened in the course - is there a way around this? We have slides and docs imbedded that we want users to click through and have it marked complete once it is gone through (and not on the first slide). 

Hello All.  We are development  a tool to upload a courses historic (process migration). We have a problem to update a Learning Object historic. I verified in the API documentation, “lo_completion_date” is the API to update a Learning object completion date,  and “score” is the API to update a Learning object score.When I processed, the API lo_completion_date was not found. I changed to “completion_date”, the tool run, but update the learning object completion date with the processed date, not a date to informed.And the score was not updated.So, I want to know, witch API I have to use to update Learning object completion date and Learning object score.Thanks.