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Hello all!I’m looking to do some clean up of my branches.  I had preemptively created several branches with a mass upload for our client users.  After 3 years, I’m looking to remove any branches that are still empty.Is there a report or a way to quickly identify all branches without users? is there a way to do a mass delete of these empty branches?  Possibly including running an APIThanks!

Ecommerce transactions showing Euro by default in Production even for CNY and other currencies. Its properly showing in Sandbox but showing default EUR for all transactions for all countries, can someone please suggest the code?

Hi,I need to add Video File to Multiple Corses in bulk.So, I am looking for the video material which describes on How to Bulk Upload Video Files in Courses.If any one could help here would be great.Thanks.

We just created a new badge and enabled sharing to LinkedIn and Facebook. Has anyone figured out a way to track how many people have posted their badges to social media?

Happy New Year everyone! What a new challenging start this January. I have been working on paring our Docebo account with Zoom 3 and it took me an afternoon and I am still stuck. This was my emotion evolution 🤣☹️😭In the past, we integrated with Zoom 2 and it was less challenging. We followed this KB article: https://help.docebo.com/hc/en-us/articles/360020079780-Docebo-for-ZoomBut we are in 2024 now and The integration with Zoom version 2 will reach end of support on December 20, 2023 and end of life July 17, 2024. 😅For the Zoom3, I am working on building the app first because nothing exists now. The screenshot indicated, I have passed the local test phase to beta test and now ready for app submission. I did NOT find any KB article on how to build app on this from the Docebo side. I basically went through everything myself. But I am stuck with many technical questions to answer before I can submit. I need to complete all the mandatory fields highlighted below.  I am struggling and w

Does Docebo always CREATE the webinar in zoom? We will definitely have a major issue with this. We have a few different templates in zoom that we use depending on a few situations with tons of different settings.   Every other system I’ve integrated with zoom webinar or meeting has me setup the zoom webinar FIRST and then add the webinar ID number to the other system (like Docebo).  

Is there a way to prompt someone to select whether they are a manager when first signing up, or to toggle on being a manager in their profile so that others may label them manager?I understand if this doesn’t exist but figured I’d ask!

We’re having an issue (reported to Docebo) that we can’t send some html emails from the course to enrolled users. We can send simple ones but the more complicated ones won’t go and it says internal server error. These emails will send in notifications and the newsletter. So does anyone know any reason why they won’t send from the course? The Docebo support team have replicated the error with our emails but also at the moment don’t know why they aren’t working.

Hello,I’m just wondering if it’s possible to remove the learning type and language text under the course name please? 

Hello,I have come to discover that none of the “matching” type questions that I make in Articulate Rise courses are showing up in Docebo scorm data. Has anyone else experienced this? What did you do to fix it? 

Can I know what I was missing in the request. I have framed request as for the doceba api explorer documentation but api is failing with 400 error. could you please suggest. api: https://xxxxxxx/learn/v1/courses/402/classroom/session Request: {"name": "ADAS Calibration and Procedures","session_code": "7102","max_enroll": 40,"min_enroll": 20,"last_subscription_date": "2024-02-07","other_info": "test","evaluation_type": 0,"score_base": 0, "dates": [{"day": "2024-02-26","name": "string","time_begin": "10:00:00","time_end": "12:00:00","break_begin": "11:00:00","break_end": "11:15:00","timezone": "UTC+04:00","id_location": 4,"id_classroom": 4}]} Response:{"name": "Bad Request","message": ["[\"Missing required parameter: additional_fields\"]"],"code": 0,"status": 400}

Greetings~I can’t find any info on this. My Power users can see this under their user management. What is manage team requests? Where would someone put in a request that would appear here? More importantly, how can I hide this? Thank you!  

Where can I find an instruction on how a manager can enroll a subordinate to a specific ILT session in a course?

Hi all,Is there a way to chat with all of the learners of a VILT in the MS Teams Chat prior to everyone joining the session? For example, it would be nice to say "Looking forward to seeing everyone in five minutes - please use the link below to join via lighthouse learning and remember to bring your laptop” Thank you,Steph

Hello,I created a custom report – ILT  Sessions and selected the Event Attendance (hours) option . The information available in the report is only in hours, not counting minutes and seconds. If the time spend in the event is 45 minutes, the report shows 0 hours. If the event duration is 5 hours and 45 minutes, the information available in the report is 5 hours (cut the minutes). This kink of error affected the client Dashboard. I opened a ticket ( 576886), and the Support answered was “ the expected behavior”. In my opinion it´s a system error and should be treated as such.Did any of you have the same problem? How did you solve it?

HiWe need to create a considerable number of courses and I’m looking for a way to streamline this process.Is there a way to create courses in batch using API’s?I've attempted to use /learn/v1/courses to create one course successfully, but encounter errors when attempting to add more than one in the same request.I've noticed that Batch Course Delete and Batch Course Update endpoints exist, but I couldn't find a similar one for course creation in bulk.Any guidance would be greatly appreciatedThanks

Hello everyone - I’m curious in regards to one of the points during DU Live about QR Code. What are the API endpoints used to set up the attendance QR code ?

Hi all,I need to generate a CSR file so that we can renew our SSL certificate. If I understand correctly, the only way to do this is to remove the current certificate by clicking the [REMOVE CERTIFICATE] button shown below. Is this correct?Also, if I remove the certificate, will our domain still be secure? I thought I'd better check since this operation cannot be undone. 

Hi Community, Did anyone fine a way to get a report on users that are part of a subscription plan?We need a report with the below columns – User email address Account name Transaction name Transection expiration Transaction type Quantity (Licenes / Seats) Meaning – the number of Licenes / Seats that have been set when the transaction was created Assigned  (Licenes / Seats) Meaning – the number of used Licenes / Seats Best,Gali

Greetings everyone! Does anyone know how to see the logic of an automatic group in the API output?In the API - Manage  > Group > Returns Details of a group the response schema states that the respnse will include “Type of method for user assignment: 0 for manual assignment, 1 for automatic assignment rules”.In addition, it talks about a rules list and rule logic to be displayed along with details on other information I need.I have many automatic groups and they all come back with similar output.{  "data": {    "id": 13123,    "name": "MOBILECOMM PROFESSIONAL INC",    "description": "Company Code - WMM - MUSID - XXXXXXXX - Automatic Company Group",    "assign_rules": 0,    "members_count": 42  },  "version": "1.0.0",  "_links": []}The output does not show any of the assignment rules or any of the automatic logic.Scheme Details 

Is there any way to view docebo in Dark Mode?

Hi Docebo community 😊Does anyone know if it is possible to remove the highlighted area or potentially with CSS?Thanks in advance for any tips!  

Hi all. I’m pretty sure the answer is ‘no’ here but i gotta verify…Is there a way to locally change the name of a Repository item? So that you can decide its name on a specific course without affecting the name of the file in the Repository? I know you can use the language feature to change it to match a user’s language, but is there any other way of giving Power Users a bit of control over the Learning Object name in their course?

Hi - since Friday - instead of our regular messages back from the automation app, it looks like we have been getting this error message.For the most part? It looks like our business continues to run - and users are being created by our integrations...have you all heard anything else about this? Because even though I reported this to Docebo Support - the message back was not a clear one other than it is recognized as an issue by the dev team and there is a task to investigate further.Here is a ticket reference: 686958.

Was trying a temporary workaround while there are some latency issues with the platform today (on Valentines Day 2024 - Happy Valentine’s Day everyone!!!).Currently? We are trying to get a report where we know there wasnt more than a hundred learners (so the preview should cover what we need).I tried to highlight copy and paste into excel, but the line breaks are all screw-y and information that should have been collected into columns all came along in the first row. I tried pasting it with and without formatting and it is a no go.Example of output of information from the Report in PreviewSomebody has had to screen scrape a table successfully….wondering if YOU figured out how to make it work.