Water Cooler Talk

Introduce yourself, ask questions about the community, start virtual "water cooler chats", and get to know each other!

  • 316 Posts
  • 1,267 Replies

316 Posts

B
brianyNewcomer
asked in Water Cooler Talk

Chromebook and Word

Hello. We are using a Docebo learning platform where the learners have to download a Word document from the course, fill it out, and the upload it to the course.  Here’s the problem.  We are using Chromebooks.  We are able to download the documents to the Chromebooks and open them, using either Microsoft 365 and Google Docs.  The problem is, is that we are unable to edit the documents.  The seems to be some kind of text box on the documents preventing the students from editing them.  Any help would be greatly appreciated.  Thanks!

1
Bfarkas
Hero II
1 year ago
ryan.woods
Docebian
ryan.woodsDocebian
posted in Water Cooler Talk

Have Your Say: What Do You Want to Know About Skills?

Friends! Docebians! Customers! Lend me your ears. The customers have spoken about Skills, and we’ve heard you. You’re interested in learning more about Skills management in your platform.  I’m developing some ideas for a specialized course on Skills to complement the information we provided in the release readiness webinar, the monthly release course, and Docebo Help/Knowledge Base, and I’d love to poll your opinions. So now, I’m interested to hear: what topics should my forthcoming Docebo University course cover? What burning questions do you have that just have to get answered? Are there features or activities you’re interested in that need to be addressed?Put ‘em right here in the comments… 

18
dklinger
Hero III
1 year ago
JZenker
Helper III
JZenkerHelper III
posted in Water Cooler Talk

Background Jobs

Background Jobs are broken once again. No one is able to do any task that requires a background job, which is most anything in the site. Ongoing for two days now. Clients are getting very frustrated. Please resolve this issue ASAP.

1
Lenny Saucier
Novice III
1 year ago
JZenker
Helper III
JZenkerHelper III
posted in Water Cooler Talk

Issue with Reporting?

Hello, Our Power Users have been unable to pull accurate reports in over a week. New data stopped being pulled into custom reports starting February 9th. Docebo has started this is site wide. Is anyone else experiencing this? No update for resolution yet and customers are starting to get upset. 

1
erin.brisson
Docebian
1 year ago
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk

🏆 Weekly Leaderboard Results [Feb 20-25]

In the very last week of February, check out who made their way into the top 5 leaderboard along with our new members and all those who levelled up  The top 5 from the leaderboard last week were:@lrnlab @KMallette    @steveninfinger  @Stephen.Barton        @gstager      Our first ever Docebo Hero @lrnlab held on to the number 1 spot last week but not far behind was @KMallette who claimed their very first top 5 finish. We also welcomed back @steveninfinger @Stephen.Barton and @gstager to the leaderboard. Way to go everyone!   Welcome to our newest membersLast week, we said hello to 41 new members! Unfortunately, this means we weren’t able to keep our weekly streak of over 50 new members for each week in February but we were pretty close. Also, thanks so much to @Hannah Gregory and @Bouben for taking a minute to introduce yourselves. It’s such a pleasure to read through your intros to get to know you better. If you haven’t posted yours, what are you waiting for?!   Leveling UpWe kept th

590
erin.brisson
Docebian
1 year ago
Feenix73
Influencer I
Feenix73Influencer I
asked in Water Cooler Talk

Content Creation Software

Our organization is experiencing rapid growth with LMS offerings and we are unable to scale to the desire of the organization.   We are being asked to look at processes and procedures but also additional tools.   I am curious of those who are using content creation software and their experience with these solutions.   Has it helped your process in creating content for the LMS or does it bring more challenges?

9
dklinger
Hero III
1 year ago
T
Contributor III
teliasContributor III
posted in Water Cooler Talk

Looking for more control over courses published?

Hi all,Do you ever wish you had more control over who was publishing courses and when? Would you like a report that showed the published date for each course?Do you administer an LMS in an organization where sometimes course developers try to get around quality checks and established processes?Are you working in a compliance-related sector where accidently published a course too soon could result in a non-conformance report or other compliance related issue?If so, then vote for my idea to restrict access to publish courses as a separate power user permission and to provide a publish date.Many thanks!

0
T
Contributor III
1 year ago
JZenker
Helper III
JZenkerHelper III
posted in Water Cooler Talk

Post Blocked?

Trying to have a discussion to see if any other Docebo Admins are experiencing the 403 Learning Plan bug and my post was removed. Are we not allowed to post about ongoing bugs? That’s not right, please approve the post so we can discuss workarounds.

7
erin.brisson
Docebian
1 year ago
Stephen.Barton
Helper III
Stephen.BartonHelper III
posted in Water Cooler Talk

Great resource if you use Abobe Captivate to create eLearning

Hi everyone, can I quickly recommend subscribing to the Paul Wilson (founder of CaptivateTeacher.com) YouTube channel if you use Adobe Captivate and want ideas, hints and tips for using the software.https://www.youtube.com/c/Paulwilsonlearning/videos NB other sites and eLearning authoring tools are available - this is just a personal recommendation and not an endorsement by Docebo or Kennedys Law.

0
Stephen.Barton
Helper III
1 year ago
E
Contributor I
emermuldoonContributor I
asked in Water Cooler Talk

Audit Report available in Sandbox but not Production

We are able to report on audit trail changes in the Sandbox environment but for some reason this option is not available in Production.Is there some way to enable this reporting option in Production so we can report on new courses created and who they were created by?See differences below: 

3
Gary Jarvis
Helper I
1 year ago
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk

🏆 Weekly Leaderboard Results [Feb 14-18]

Another week, another race to the finish . Here are the top 5 members as well as our new members and everyone who levelled up last week! The top 5 from the leaderboard last week were:@lrnlab  @alekwo @Annarose.Peterson  @willingworth         @dianex.gomez       Congratulations to all of you! Big welcome to @willingworth and @dianex.gomez for claiming their first ever spot in the top 5. You’re in good company!   Welcome to our newest membersLast week, we welcomed 51 new members last week! So far this month, we’ve welcomed over 50 new members a week. Can we keep the streak alive for the last week of February!?   Leveling UpWow! Last week we had the most level ups so far in 2022 . Check out the 37 members who levelled up  @JMouatt  - Newcomer   Novice I @audra.pantin  - Newcomer   Novice I @Anirudh.Gupta123  - Newcomer   Novice I @Ahebert  - Newcomer   Novice I @adurandetta  - Newcomer   Novice I @kurt  - Newcomer   Novice I @TLWB  - Newcomer   Novice I @srogers - Newcomer   Novice I @an

540
erin.brisson
Docebian
1 year ago
Annarose.Peterson
Hero II
Annarose.PetersonHero II
asked in Water Cooler Talk

Transparency in Docebo Tickets

When we open a ticket with Docebo, sometimes our issues need to be reviewed by a Senior Resource.  This is great except, once it is in the hands of a Senior Resource, there is no visibility to what is actually happening on our tickets.  We don’t know if there are tasks associated with the ticket, or if anyone has been actively working on our issues.So the customer who opened the ticket has to bug the support person who picked up the ticket for updates.  The support person then has to reach out to who ever else, wait for a response, then when they have time, respond back to the customer.  This is time consuming and can allow for mistakes when relaying information.It would be nice to be able to review if there is any activity, for example tasks, notes or if other departments have to assist. This way we are not having to constantly request updates from the support staff that has picked up our tickets.  .  

3
paolo.gaioni
Docebian
1 year ago
L
Helper I
lhubbardHelper I
asked in Water Cooler Talk

instructor test evaluation workflow

What is everyone doing for instructors that need to evaluate test questions?I am struggling with how to best present to the instructor that they have a test waiting to be evaluated, and then how to get to the thing to grade it.Currently in the course management-->reports-->training material approach. The status shows as in progress, not submitted, so the instructor doesn’t know what is pending evaluation.

2
alekwo
Guide III
1 year ago
rob.ayre
Docebian
rob.ayreDocebian
posted in Water Cooler Talk

Help us spread the love!

Valentine's Day may be over but sharing your love for Docebo can happen all year round. You can let others know about your Docebo experience by leaving a review here. But, we also thought we could have a little fun!The first 10 people to complete a review will receive a $20 gift card of your choice!All you have to do is reply to this post with the title of your review, or if you prefer you can send me a DM with the title and just reply to the post saying you've left a review. We can't thank you enough and really appreciate you taking the time to share your love for Docebo! Cheers,Rob

4
rob.ayre
Docebian
1 year ago
JZenker
Helper III
JZenkerHelper III
posted in Water Cooler Talk

Session Time

Session Time used to show as Xhr Xmin in the old Reporting module for any course, session, iLT, anything. Apparently now for courses in New Reports, Session Time doesn’t work and we’re forced to use Training Material Time - which only populates the data in seconds. Why was this changed?

1
Annarose.Peterson
Hero II
1 year ago
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk

🏆 Weekly Leaderboard Results [Feb 7-11]

Happy Valentines Day!   Let’s show our love to the members who landed in a top 5 spot last week as well as our new members and those that levelled up in their ranks.  The top 5 from the leaderboard last week were:@dklinger  @alekwo @lrnlab  @KTJD         @TrishAH  It was a close race to the finish but @dklinger took the top spot over @alekwo and @lrnlab! Welcome to the leaderboard @KTJD, it’s a pleasure having you. Also, @TrishAH welcome back to the top 5, we missed you   Welcome to our newest membersWe said hello to 58 new members last week! Welcome to all of you, we are so glad to have you. Also, shoutout to @jennyblevinsEKPC for taking a minute to introduce yourself. With only being a month in to your Docebo journey, we know this community will be a valuable resource for you.   Leveling UpWhat a week in our level ups!! Take a look at the 28 members who took charge and moved  in their ranks.  @kori-lin  - Newcomer   Novice I @Ekaterina Hesse  - Newcomer   Novice I @dandrews  - Newcom

751
dklinger
Hero III
1 year ago
TrishAH
Helper I
TrishAHHelper I
posted in Water Cooler Talk

Stop changing the Power User Profiles monthly and change something that needs it!

It appears that every time there is a system update, the management of User Profile menus changes. This is infuriating. The latest version is particularly frustrating, requiring significantly more clicking than previous iterations. I would rather see a dashboard look of all the options, rather than each item being in its own pull-down menu. This is NOT an improvement nor is it time-saving. There are other areas of the platform that need attention rather than simply changing the interface for this area repeatedly, to no benefit.

1
natemadel
Docebian
1 year ago
dandrews
Influencer I
dandrewsInfluencer I
posted in Water Cooler Talk

Hello from D'Arcy!

Hi all -D’Arcy Andrews here! I’m a Team Lead on our Learning & Growth team at Grubhub. Located in Chicago but my hometown is Atlanta, GA.We’ve been with Docebo since last summer and I always love to connect with others!

3
dandrews
Influencer I
1 year ago
E
Novice I
ErorrMsgNovice I
asked in Water Cooler Talk

How do you keep track of your Docebo universe?

I’m an incoming super admin for our medium-sized organization’s newish Docebo project. I missed several months of the initial planning and project and I’m working hard to catch up :)  It’s a mountain of information and decisions and possibilities, but my question for Superadmins (or anyone) out there is how do you keep track of all the parts, pieces, procedures, practices and things? I need to get and stay organized, but I wanted to get your ideas. Do you use Excel, back of an envelope, Monday.com or other method of documenting and organizing all the things that make up your Docebo universe? Many thanks in advance!EM

5
KMallette
Guide II
1 year ago
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk

🏆 Weekly Leaderboard Results [Jan 31-Feb 4]

Interested in which members claimed a top spot last week?We’ve got the results for the weekly leaderboard, number of new members and all those that took their ranks to the next level last week  The top 5 from the leaderboard last week were:@lrnlab  @alekwo  @dklinger  @gstager    @LSP     Congratulations to the top 5 from last week and we’re excited to welcome @LSP to the leaderboard for the very first time!   Welcome to our newest membersWe’re starting off February strong as we welcomed 66 new members! We hope you’ll take a moment to introduce yourself so we can learn a little more about you.   Leveling UpCheck out the 17 members who took their ranks to the next level(s) last week, they deserve this special recognition! @brandonq  - Newcomer   Novice I @willingworth  - Newcomer   Novice I @NadavSH  - Newcomer   Novice I @jpolson  - Newcomer   Novice I @phettes - Newcomer   Novice I@Seth Clark - Newcomer   Novice I @margretek  - Newcomer   Novice II @cmerullo  -  Novice I   Novice II @

400
erin.brisson
Docebian
1 year ago
S
sbijaczyNewcomer
asked in Water Cooler Talk

Registration form Captcha

Hello Community,I wanted to reach out to see if anyone else has brought up the fact that the registration forms do not have any type of bot prevention logic. With bots becoming more intelligent and the amount of fraud online being most prevalent now, my recommendation would be to add a ‘Captcha’ on all forms that require input fields. At my company, we are going through a DARM assessment, and have hit a roadblock because bots are able to fill in this form. Has anyone encountered this before as a risk? And has anyone brought this up before for integrating a Captcha? Thanks so muchShari Bijaczyk

0
S
1 year ago
Stephen.Barton
Helper III
Stephen.BartonHelper III
asked in Water Cooler Talk

Do you use the Central Repository much ?

Hi all,I guess the question is if 99% of my training materials each belong in one course, should I put them in the Central Repository ?We have very few materials that go into more than one course - and where we do we would want the material marked complete in both courses if they were completed in one or other, so I can see the benefits as listed here and discussed in a previous thread below. What's your take ?Manage all training material in a centralized library Avoid duplicated content Update training material easily at once for all courses Track training material in the same report, regardless of the courses where it is placed.  

7
dklinger
Hero III
1 year ago
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk

🏆 Weekly Leaderboard Results [Jan 24-28]

Here are the results for the leaderboard, new members and all of our level ups from the last week of January  The top 5 from the leaderboard last week were:@gstager  @dklinger  @Stephen.Barton  @alekwo   @lrnlab   Challenge accepted by @gstager @alekwo and @Stephen.Barton for hanging on to their top 5 finish from the very start of the week! And the friendly competition continues for @dklinger and @lrnlab  . Congrats everyone!  Welcome to our newest membersIt was an incredible week as we welcomed the highest number of new members in all of January, 64 new joins! Thanks to @S000879 for taking a minute to introduce himself. We’re so glad you are here and look forward to learning from you (fyi he’s been using Docebo for almost 15 years!!! ).  Leveling UpCheck this out! We had 21 members level up last week which is a 110% increase week over week .  @leilaishtayeh  - Newcomer   Novice I @JDigital  - Newcomer   Novice I@dkraige  - Newcomer   Novice I @cnii808  - Newcomer   Novice I@Jenny Eng

581
dklinger
Hero III
1 year ago
JZenker
Helper III
JZenkerHelper III
posted in Water Cooler Talk

Concerns after this month's webinar

Hello everyone,After hearing today’s webinar, I feel we are still not moving towards the goals that are very needed within any basic LMS: Robust and updated email notification module Updated Dashboards for Reporting Retraining of courses Updates to Localization/Making Global Updates for all languages at once Updates to Power User permissions/letting power users create other power users Gamification updates Customization of the global search bar Customization of the virtual coachIt’s great hearing about these various UI, and verbiage changes but they are not the items we’re looking to have resolved - and I feel the time can be better dedicated to more highly requested items. Does anyone feel the same? Can the Docebo team at least provide some concrete updates to the above? Many of these updates were promised last year. Thanks for reading.

4
natemadel
Docebian
1 year ago
Stephen.Barton
Helper III
Stephen.BartonHelper III
posted in Water Cooler Talk

Replies to posts

it’s great have these forums to find out about releases, post ideas, and share information.When people send a reply I was wondering if it would be better to have the most recent replies at the top of the thread, rather than having to scroll past posts you’ve read before to see what’s been added - could just be me of course. What do you think ?

7
steveninfinger
Helper III
1 year ago

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