Water Cooler Talk

I though the ideas portal had a different format for a little over a year. Did I teleport or is it back to the previous format again but with support from the Product Roadmap as well?

You’ve had access to Docebo’s October major release for two months—are you making the most of it? This update introduced powerful new features designed to elevate your learning management experience, but we know it’s easy for these enhancements to go unnoticed or underutilized.Join us for an interactive session where we’ll: Highlight the key updates from the October release Showcase the benefits these features bring to your organization Share practical tips and real-world examples to help you apply them effectively Whether you’ve explored these tools but aren’t sure how to leverage them, or you simply haven’t had time to dive in, this webinar is your chance to catch up and maximize the value of Docebo’s latest innovations—just in time to prepare for the next major release coming soon! Dec 18: 1-2 pm ETRegister Now

Just curious if anything has been announced about a delay of today’s Sandbox Update which is on the release roadmap schedule? Haven’t seen the announcement release in the Product Updates section of the community.

Joe here — I recently joined Docebo as Director of Corporate Communications. I’m currently exploring who the key voices and influencers are in the learning industry — the ones shaping ideas and sparking discussion. Who do you pay attention to: the people whose hot takes are hotter than most, whose analysis shapes conversations, or whose opinions spark debate? Please drop names, handles, or links (LinkedIn, newsletters, podcasts, etc.) below. 👇👇 The more perspectives, the better. Thanks in advance for sharing!

While I see a few similar questions for this ask, I still don’t see an answer that can help me.  I desperately need a report that will identify the resources that all of my power users have assigned to them.  I have hundreds of power users and we recently added an extended enterprise and I have to validate who all of my power users will have access to.  Please tell me, in the last 3 years of multiple requests, that this has been created for us to use as a tool.  If not, what are some creative ways I could find this information, other than APIs as I do not have access to this option in our company? 

Hello,I’m wondering if someone can help please. We have reports scheduled to be sent to certain users and some have reported that they can’t download the reports using the links in the emails but they are receiving the emails fine. When they click onto the link it takes them to the login page of the system and won’t download the report.They have been downloading the reports for years prior to this and no setting have been changed.The only thing I can think of that’s changed in the system is we switched on the SSL certificate to be managed by the platform as our custom certificate was due to expire and the updated one would not work. Would this have an impact?I’ve tested it using my account but as I’m a super admin it works fine.Thank you

Hello!  We have several safety-related Courses that users need to complete every so many years, per local and state laws (i.e. Forklift, LOTO, Electrical).  Once the user is due, we utilize the Archive & Re-enroll feature.  I cannot find any Course options to have Archive & R-enroll automated at a certain interval so wondering if anyone here has found a solid work-around?Thanks!

While we do appreciate Archived enrollments being added as a Course Mgmt feature, it really needs to be aligned better with custom reporting. If you select include Active and Archived enrollments in a custom report, it:doesn’t respect “hide expired users” doesn’t respect “hide inactive users” doesn’t show additional field values tied to an archived enrollment   

Hello, Docebo Community!I’m Amy Casebolt, Learning and Development Partner for Community Health Plan of Washington. We onboarded to Docebo at the beginning of this year, launching to our entire organization in May. I am loving how easy Docebo is to use for our employees, and the Support is phenomenal.Still learning and joining this Community is part of that. I can’t wait to “meet” you all! 

Join Datadog’s Learning Technology Specialist, Avery Grammel, for an insightful discussion on a real life scenario in learning & development. Find out how governance in Docebo plays a major part in ensuring processes, from start to finish, run smoothly. She will walk through their enablement hub and how they utilized industry best practices to generate a centralized hub that worked for all learners. SEPTEMBER 25th 1pm EST _ Recording provided after the session. Link to Register https://eskillz.com/events/building-trust-driving-alignment-and-scaling-learning-in-docebo/

I have a few users that are showing complete in their personal summary and in progress in the course report. What am I missing?  

Hello! We’re looking for support with both LMS administration (day-to-day platform management) and content development in Articulate. While I understand these are typically two separate roles, our current need is for one person who can do both. Has anyone had success finding talent with this combined skill set? Any advice on sourcing strategies or next steps would be greatly appreciated. I’m currently overwhelmed with LMS work and eager to find support. Thank you!

Hello all, I had a couple of tickets open because we could not schedule a checklist. Also after the last big release, in the users OC view, the person being observed was displayed by their username and not their full name. This caused us issues since we use employee # for username.All of the issues were fixed as of this morning, 9/10/2025. Thanks Docebo!

Fair WarningThis is for us old timers - folks who had the platform pre-the July 2025 update. I hope you can learn from me so that you dont have to learn the harder way. To put it into context, I am in a space where we are highly audited. So a key business driver are “more artifacts of our configurations” is to our benefit. This is all being done to maximize a footprint in the system for any given period of time.Here is the scenario. I needed to update a learning plan based on a newer course release that is part of our new hire training. We dont typically switch out courses with our new hire LPs, we generate new LP containers with newer course versions. This means I go further and support a new enrollment rule as well. Now that we are in context:I chose to make a group that was active into an inactive state. The goal was to essentially first disable an enrollment rule and then see how far i can walk back the configuration without disrupting current state containers. In the past we allow

I’m big on simplicity, and letting the technology do the work. This is especially true when it comes to maintaining ILT attendance records. (Candidly, some of our instructors leave a lot to be desired in the “attention to detail” department.) We’ve tried leaning in hard to letting course completion be based on attendance at the session level, and then letting event attendance being based on a percentage of time present. Our philosophy has typically been “if you were in the session for at least 80% of the time, you are marked present.” Time in the meeting is determined via the Zoom V3 integration, and for some users it works well. Other times though, it goes off the rails, and users submit tickets because they attended the session but didn’t get credit. After looking into it, I’ve found two common problems…Instructors are starting the session early so they can prepare before it begins. In this case, if an instructor logs in early, the meeting time increases. For example, 80% of an hour-

Reposting for more visibility and upvote if you don't mind. I see the same idea has been closed several times. https://community.docebo.com/ideas/group%2Dcondition%2Dmanagers%2D14490 

Hi all,We recently ran a few tests using ILT in Docebo. There’s definitely some issues with ILT (and vILT) and I wanted to post these here in case someone at Docebo is listening. ILT is overly complicated in general and the end user experience leaves A LOT to be desired. Here are some of my findings. End User Issues:Two different interfaces if users are enrolled vs. not enrolled into the vILT course. Issue if user is assigned more than one session. Difficult to find and launch session. Course calendar entry in Docebo sends users to the entire list of entries, instead of the one they clicked on. Very frustrating if many sessions are listed. Calendar issue when user clicks on an event calendar link within Docebo. It creates another calendar within Outlook. Only happens when user clicks the link in Docebo, not the confirmation email .ics file, which adds to the primary calendar. There is overlapping text on the drop-down menu above the enroll button. Shows PLAY button after enrollment and

Hey everyone,Has anyone else noticed we can’t change or edit the completion date in Learning Plans anymore? We used to be able to do this without any problem.Here’s what I’m running into: One learner’s last course was completed in April 2025, but the certificate is pulling an August date. No courses have been completed since April for this profile, so the certificate date is clearly wrong. We occasionally need to adjust the completion date—like when someone attends the training in person instead of online. I know it’s not ideal, but it’s just how we roll sometimes.Has anyone found a workaround for this? Or is this a new system change we’re stuck with?

Greetings!We had implemented Docebo about four and half years ago with very limited staff to administer it, let alone implement improvement efforts.Do you have any suggestions on ways to improve engagement by internal and external learners?Thanks!

Can anyone help me add another language besides English? I was on a chat with the Help Desk for 40+ minutes and they could not figure it out. We have 4 extended enterprises and for the US region, I was asked to add Spanish but I can’t figure out how nor can the Help Desk. The Spanish, Portuguese (BR), and French (CA) languages are actived in the Localization tool but I can’t add them. Any and all help appreciated!  

In this role, you’ll manage and optimize our Docebo platform, handle integrations, reporting, and user support, and ensure a seamless learning experience for our teams. If you have hands-on Docebo admin experience and strong systems skills, we’d love to hear from you!https://xenergy.wd5.myworkdayjobs.com/X-energyUS/job/MD---Gaither-Rd-Rockville-Corp-Hqtrs/Administrator-IV--Training-Systems_R100433 

NEXT SESSION: July 31 • 1-2 pm ET Unpacking Docebo's July Release Due to overwhelmingly positive feedback from our June session, we’re unpacking Docebo’s July release in the same practical, insight-driven style you asked for. Join us as eSkillz's Senior Consultant , Dave Libengood, delivers an exclusive walkthrough of Docebo’s latest updates—designed to help you stay ahead of the curve and fully leverage the platform’s newest capabilities. In this session, we will: ► Unpack what’s new in the July release and how it impacts your platform experience ► Translate updates into action with strategic insights tailored to admins and stakeholders ► Showcase use cases and success tips to help your organization benefit faster Whether you’re still catching up or already spotting changes in your instance, this session will help you go from “What is this?” to “Here’s how we’ll u

Anyone experiencing latency with the course management area?  It’s taking awhile for me to move around within that area today.  Cookies/cache/browsing history has been deleted.   

Hi ​@Jay.Kolbenson, Can you provide us the upcoming Docebo Customer Collaboration Events? I am particularly interested in the one in St. Louis, MO.

The graphic/chart is boring.  It would be nice to change colors too.