Water Cooler Talk

I am just curious is anyone else is still working in the platform without any of the enhancements. 

It seems our platform, Docebo Help and Docebo University are all down right now. Anyone else experiencing this?

When duplicating eLearning courses is there a way to include the course additional field data

I have a question for those of you who use Docebo for external users & the new navigation menu. We have 50k+ external users. I am looking for suggestions on how you inform/train them on the upcoming navigation updates. Some users log in regularly, some every year or two. Any suggestions on how to best communicate the update to all of them? 

Hey, all!We’re having an issue when pulling a report of the questions and answers from our SCORM files created in Articulate. When we review Docebo reporting, it pulls in the metadata of the question and the answers, rather than what the question and answers are actually titled.Has anyone seen this before? Is this something that needs to be updated in the storyline file in Articulate so that the LMS has the correct verbiage? Any help would be greatly appreciated, thanks!

Can someone please explain the difference between setting an enrollment deadline with a validity window vs. entering a Start and End date under Advanced Properties > Time Options?Ideally, I would like to assign users to an eLearning during a specific window for compliance purposes but also provide the option for them to access the course beyond the specified end date. I’ve noticed that if I enabled a validity window as part of setting up an enrollment deadline, my users get locked out of the course after the final day even if I have enabled the Soft Deadline option under Advanced Properties > Time Options.   

Does anyone have a spreadsheet or matrix of all the Power User permission options?  I’d like to create one matrix that shows the details of each Power User profile.

Hi! I am looking to see what other support structures folks have in the administration of their LMS. I am currently a team of one, supporting the entire LMS end-to-end for a workforce of over 10k. How many folks or what administration models are individuals using to support their end users, power users, content management, etc...

Hello! We currently use Coursera for our skill-building content library (and it’s not integrated into Docebo), but are considering whether we should shift to OpenSesame due to the integration factor. Has anyone had experience with either/or vendor, and have thoughts or recommendations based on the quality of content per vendor? And/or, do you have any thoughts on whether it’s fully worth the integration path, or perhaps ok to keep Coursera as a separate offering (I can see some pros/cons on both sides….)? All thoughts are appreciated! Thanks in advance! 

While I see a few similar questions for this ask, I still don’t see an answer that can help me.  I desperately need a report that will identify the resources that all of my power users have assigned to them.  I have hundreds of power users and we recently added an extended enterprise and I have to validate who all of my power users will have access to.  Please tell me, in the last 3 years of multiple requests, that this has been created for us to use as a tool.  If not, what are some creative ways I could find this information, other than APIs as I do not have access to this option in our company? 

Hello,I’m wondering if someone can help please. We have reports scheduled to be sent to certain users and some have reported that they can’t download the reports using the links in the emails but they are receiving the emails fine. When they click onto the link it takes them to the login page of the system and won’t download the report.They have been downloading the reports for years prior to this and no setting have been changed.The only thing I can think of that’s changed in the system is we switched on the SSL certificate to be managed by the platform as our custom certificate was due to expire and the updated one would not work. Would this have an impact?I’ve tested it using my account but as I’m a super admin it works fine.Thank you

Hello!  We have several safety-related Courses that users need to complete every so many years, per local and state laws (i.e. Forklift, LOTO, Electrical).  Once the user is due, we utilize the Archive & Re-enroll feature.  I cannot find any Course options to have Archive & R-enroll automated at a certain interval so wondering if anyone here has found a solid work-around?Thanks!

I have a few users that are showing complete in their personal summary and in progress in the course report. What am I missing?  

Fair WarningThis is for us old timers - folks who had the platform pre-the July 2025 update. I hope you can learn from me so that you dont have to learn the harder way. To put it into context, I am in a space where we are highly audited. So a key business driver are “more artifacts of our configurations” is to our benefit. This is all being done to maximize a footprint in the system for any given period of time.Here is the scenario. I needed to update a learning plan based on a newer course release that is part of our new hire training. We dont typically switch out courses with our new hire LPs, we generate new LP containers with newer course versions. This means I go further and support a new enrollment rule as well. Now that we are in context:I chose to make a group that was active into an inactive state. The goal was to essentially first disable an enrollment rule and then see how far i can walk back the configuration without disrupting current state containers. In the past we allow

Hey everyone,Has anyone else noticed we can’t change or edit the completion date in Learning Plans anymore? We used to be able to do this without any problem.Here’s what I’m running into: One learner’s last course was completed in April 2025, but the certificate is pulling an August date. No courses have been completed since April for this profile, so the certificate date is clearly wrong. We occasionally need to adjust the completion date—like when someone attends the training in person instead of online. I know it’s not ideal, but it’s just how we roll sometimes.Has anyone found a workaround for this? Or is this a new system change we’re stuck with?

Greetings!We had implemented Docebo about four and half years ago with very limited staff to administer it, let alone implement improvement efforts.Do you have any suggestions on ways to improve engagement by internal and external learners?Thanks!

Can anyone help me add another language besides English? I was on a chat with the Help Desk for 40+ minutes and they could not figure it out. We have 4 extended enterprises and for the US region, I was asked to add Spanish but I can’t figure out how nor can the Help Desk. The Spanish, Portuguese (BR), and French (CA) languages are actived in the Localization tool but I can’t add them. Any and all help appreciated!  

Anyone experiencing latency with the course management area?  It’s taking awhile for me to move around within that area today.  Cookies/cache/browsing history has been deleted.   

Hi ​@Jay.Kolbenson, Can you provide us the upcoming Docebo Customer Collaboration Events? I am particularly interested in the one in St. Louis, MO.

The graphic/chart is boring.  It would be nice to change colors too.

What's your name?  Stephanie Gross What's your job title and industry?  Senior HRIS Analyst and Real Estate/ Property Mgmt How long have you used Docebo?  Onboarding now Where are you located? Denver, CO In your opinion, what is the most underrated Docebo feature? custom pages for training themes If you could have any one superpower, what would it be? Teleportation (optional) What’s an interesting yet little-known fact about yourself? I have a Spock ear aka Elf ear. lol

The notebook I generated:Try MeGive a try with the audio overview.100% AI generated…not perfect? But dang…..100% for free. You may want to consider what you feed notebook LM….but I mean….it is exciting.

Hello! I have a few questions that I’m hoping to get some help with.We want team members to be notified when a course is assigned as well as a learning plan, but after assigning a learning plan, there was an email for the LP assignment, but also every individual course within in. Is there a way to set it up where people would get notified of the LP assignment only and not each individual course, but also still get alerting when they do get assignment one-off courses that are not in a LP? How can I set notifications so that they go to the learner and also the manager for overdue notifications? I still don’t understand the purpose of the triggers. When would I set triggers for notifications? Thank you!

I have a user whose certification has expired. I would like the certificate to remain visible in their records as proof of completion, but I do not want the system to prompt them for retraining or show the certification as overdue. What is the best way to achieve this?

Is there a way to export a list of all my classroom locations?Thanks in advance!