Community Feedback

Background:A learning plan is attached to a subscription bundle with a set price.Any user who purchased the subscription will have full access to the courses in the learning plan.Some users have the option to purchase individual courses in the same learning plan. Behavior: When adding a new course to the learning plan attached to the subscription, the user who previously purchased the subscription will now see the full price of the learning plan again and will not have access to their courses.  Discussion point:We are looking to see if other clients are experiencing this behavior

Any time I open a ticket with Docebo lately, none of the ticket# links work. It sends me to help.docebo.com and then says the ticket is no longer active, despite giving me the link and being a new and unresolved ticket!My most recent interaction with Docebo support was horrible. I mean, what kind of half-assed response to an urgent issue is this? That’s all I got “Invalid date bug”. Nothing else to assist. Not too pleased here lately.  

Does anyone else randomly get this strange glitching happen with their view within the community?I have seen this a few times now and it doesn’t stay long. Usually goes away after a refresh or two.Nonetheless… 

While digging through the community looking for some references for a thing I am working on, I started noticing that I mainly look at the main flow of threads on the home page. I might shift between the recent/unanswered, but rarely move to any of the sub areas specifically.The part I noticed is that when trying to poke some conversation more philosophy/usage/thought water cooler chat, these quickly get lost in the stream of help requests, new ideas for improvement, etc.Might be nice if these got their own feed on the main page, or maybe a glimpse in the right rail on the main page or something similar, to keep current active ones from being buried in the others.What do others think?

Hello,I work as Global Training Manger in a pharmaceutical company and I’m preparing a presentation on the different incorporation training plan use from our subsidiaries that, of course differ a lot from one country to another. Could be very good to have an idea about which type of this training is done by the other pharmaceutical companies. If someone would like to send me how long is this type of training and on which topics, I will be glad to share with all the result of this small survey. I think could be useful for all to have a benchmark on this point. Thank you in advance. 

Can we please have a more efficient way of organizing and creating notifications. Ideas include:File folders to sort and file standard program announcements, custom client announcements, in-house announcements, etc.​​​​​​​ Ability to drag and reorder notifications Ability to sort by code Ability to copy notifications. It’s tedious to have to not only copy it over to create a custom notificaiton, but also all the language components as well.  Finally, once a notification is clicked on to edit, display the title or code of the said notification somewhere in the pop-up as reference.Thank you.

Has anyone else experience issues with the enrollment rules not triggering for new users?

Has the team considered coming up with a few more badges?Some more lower level Influencer and Genius badges perhaps to cover some of the new categories that have been implemented since the initial badge campaign began.Also perhaps some tougher to get, more elite badges such as...A badge for hitting that 10,000 point mark @lrnlab  A badge for weekly points over 1000 @Bfarkas  Having your first week at top of leaderboardMaybe some other middle ground ones such as…Having an idea that gets implemented - (That’s a special influencer badge, there) Developing a Guide Attending an EventKeep the excitement and interest alive!

I thought I would make this post because I have noticed that some ideas have had  decreasing  vote numbers.Now - Everyone is welcome to change their mind on the ideas presented here, of course, but it dawned on me that it might be possible that an idea presented several months ago gets buried and manages to resurface causing a whole new group of people to see it along with those who have not only voted on it but forgotten about it too.I know how that goes. So they look at this idea that they forgot they voted on and say to themselves - “That’s a great idea!” and proceed to vote on it unknowingly removing their previous vote.So before you hit that upvote button check the color of the button.If it is light blue - you have already cast your vote. If it is dark blue - you have not voted on it. 

Hello everyone!I am the Super Admin for an LMS which is under configuration. I am checking to see if anyone currently works with an extended global enterprise system which sells licenses to schools (or something similar)? Here are some questions I have:How have you set up your courses when there are multiple students who are using them from different schools? For example: School A is taking the same course as School B and School A and B are in different countries with different instructors. In a multi-school example, how do you handle your reporting structure? Do you focus on subscription reports (ex: you put together a report and it is sent out every Thursday to the email of the recipient) or are there more permissions you place around your reporting? Does anyone use the learning plan feature as a ‘text book,’ where your courses are really like lessons which make up a ‘textbook,’ for the students enrolled? If so, what does the process around creation, reporting, etc. look like for you

Hi there, I’d like to suggest a Docebo Bootcamp for members, for us to learn more about current features and new releases. The format can be a weeklong one hour live session per day, walking us through things like the new Skills dashboard, and features such as how to make the most of widgets for page creation, design thinking, etc. I think this will be an amazing value add to your product and service, and will help us make the most of the platform. All in favour please upvote! Thank you!  

Hi all.  Anyone else not getting the email with the webinar details after registering?I’ve tried countless times, but still not getting anything.  @Adam Ballhaussen - perhaps you could help? 😊

I’d like the monthly update notices to more complete. It seems like there are three items that are emphasized, while many other—some minor—are not mentioned and are left for user discovery. It leaves me feeling unprepared and I’d like to alert my Power Users to these.For example, this month I noticed in the sandbox that the look and feel is changing in course creation, and the way the Ecommerce (under Advanced settings) is also different. The addition of SCORM training materials inside of ILTs is a potential game-changer for me because of how I have had to set up learning plans to attach ILTs to Exams.I’m pleased that the updates contain so many feature enhancements and it would be to Docebo’s benefit as well to announce a complete list to show how many improvements are being made to the platform.

One thing I would like to see is a Single Sign On for Community and University. I like having the quick link at the top of the page to jump into University, but I would like it to recognize me and automatically sign me in without prompting the username/password each time. 

I cannot move forward with eLearning in docebo university. I use chrome as web browser. I get a blank screen after clicking on start elearning.  

I noticed that when I make a post and someone responds there is an option to select the “Best Answer” while I love this feature, I recently clicked it on a post and realized I couldn't take it back! Is there a way to add an “undo” button for this feature?  

I am creating this thread for the Early Adopters to be able to list out their favorite findings on the site. I know @Adam Ballhaussen is looking for feedback, so here is a place we can write what has been more helpful or appreciated! One of my favorite parts, and a very simple piece of this entire community is the “one-stop-shop” feel! I love being able to find the Events Calendar with the upcoming webinar schedule right next to the digest of conversations that are occurring in the platform!Additionally the Tips/Tricks has already provided me with several new ideas and changes I can implement to my platform!