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I would like to display course completion date on a certificate using the [date_complete] shortcode/tag, but wondering if it is possible to display another date which is two years from the completion date that is calculated dynamically?As an example, if the course was completed by a user on Dec 1, 2023, I would like to display this date and also another date, which is two years from this (Dec 1, 2025). Just wondering if it is possible to display both on the certificate, and if so, how do I accomplish this?
Is there any way to assign learners to a specific instructor eg for marking an assignment. We’re looking at maybe doing a mentoring programme where learners upload an assignment and they get feedback from their mentor. Instead of automatic notifications going to all the instructors can we assign them an instructor that get’s the notification?This could be an ILT or a course, I just want to know if it’s possible or if anyone has found a workaround that doesn’t involve creating each mentor their own course. Thanks
Our management teams complete a Technical Skills Assessment for each of their employees. The managers mark the date when an employee masters each item in the assessment. We would like to move the marking of this assessment into Docebo. If an employee transfers to a new location, we need their new management team to be able to access the completed assessment.In theory, observation checklists would be the perfect solution for us; however, this will not work because both the manager and assistant manager need to be able to mark mastery of items on the assessment. Unfortunately, observation checklists only allow for one person to be able to mark items.We are looking for other ways that we can offer this assessment in Docebo Learn. Has anyone done something similar or have ideas? Thank you in advance!
HII set up a certificate template with a background image and added three codes - user name, course name and date. When the certificate is generated, there is a gray background behind the text. Is it possible to remove the gray background?Also, the date format appears in US format. I’m in Canada where the proper date format should be: YYYY-MM-DD or DD-MM-YY. How can I change the date format to something other than US (MM/DD/YY)?Thanks much, Marion
Hi! I am very new to Docebo and I can see this a popular topic but was still unclear from reading through the many community posts RE global search but is there a way to hide the Al Results & Training Material tabs in search? All of our courses are in catalogs so it seems like I only need My Courses and Learning Plans & the Course Catalog tabs and that would help generate less confusion about training materials + courses showing up, not to mention they don’t show the course completion status consistently across the tab options - which is also very confusing. Thank you in advance for any help or suggestions. Cheers
We were contacted by 2 of our learners that their e-learning courses were not showing completed. After working with Docebo support, it was determined that the maintenance to DoceboLearn platforms on November 6th and 8th, 2023 caused the issue. We are not sure if any of our other users experienced this problem. Is there a way to reset all user’s tracking, so it is accurate for everyone? We don’t want to send a notification to all of our learners about this--it wouldn’t look great to say that our LMS is having issues with their reporting.
Has anyone had any issues with the trainings not being marked complete? We currently have the annual compliance training going on and those trainings are very long! They can take about 1.5 to 2 hours to complete. We use the compliance training vendor SAI Global and they provide us with the SCORM files. The issues we have been having with half of our employee population is that their trainings progress are not automatically saved, so when they click on the ‘Resume where you left off” button, it takes them back to the beginning (for crying out loud!). But for the other half of the population, they are able to complete just fine. So I’m not sure what settings in Docebo that I should be poking around to resolve that issue. Also, does Docebo have the ability to manually advance the course progress for those whose training were not saved properly and had to start from the beginning. I can only re-take the training for a handful of employees :) as this is not ideal to use my time wisely.
Is anyone else using the newer Webex Control Hub? We’ve made the jump and are having issues with syncing errors in the LMS now. All of the fields appear to match. We made the transition on Monday and had errors all day. Apparently, it takes times for everything to talk properly, so it was working Tuesday for about 3 hours, then stopped working all of a sudden. Anyone else have any experience with this?
Hello,I’m trying to setup an e-commerce integration with Stripe, but I encountered a very serious problem - hopefully I’m just doing something wrong!We have users from all over the world, and when they want to buy a course the flow is as follows:Check/update your billing information in the cart Pay through Stripe Course is unlockedThe problem is, if the user buys his first course and uses a billing address i.e. from Italy, Stripe will calculate Italian taxes. But if later in life, that same uses changes his billing address i.e. to Poland, the next time he buys a course Stripe will still calculate the Italian tax.From what I understand, the very first time a payment is generated for a user, Docebo creates a new user in Stripe with billing address, but that address is never updated when users update their profile in Docebo.Any way to solve this?
Hi all,One of our partners has created two accounts for the same user and now we need to merge those two accounts into one. If one of the accounts had no learning history, I would just delete the surplus account, but in this case both accounts have history. I assume I have to use the merge user function to merge the two accounts in this situation, but I’d be grateful for any advice on the best way to do this. For example, should I be merging the one with the least activity into the one with the most activity?Thanks!
My Question: How can I run a report showing the Courses with their associated Catalogs? I need to isolate the courses not yet in a Catalog so we can remedy our 403 errors but I’ve tried several reports and there is no option or column to display Catalog associations.Scenario & Limitation: We want to provide a link to a course’s main page and have the learner be able to review the course description and decide whether they want to enroll. (We want them to see the green Enroll button.) We recently discovered if a learner is given that course link and that course is not in a Catalog, the learner receives the 403 error page. The course must be in a Catalog for the page to load. Additional Context: I am aware that we can provide self-enrollment links that will auto-enroll users into the course the second they click the link but that’s not what we want. We want them to land on the main course page without auto-enrolling, so I need to isolate which of our courses are NOT in catalogs witho
Hi there,We operate our learning across multiple countries and it’s that “Compliance” time of year. Each country has a different set of Health and safety docs but all other policies are pretty much the same. I’m trying to find a way of only having one catalog or channel that has all the policies but when it comes to the H&S policy only the one relevant to their country will show. Otherwise I'm going to have 12 different catalogs which is a pain (Especially given the catalog module in Docebo isn't searchable!) Just in case this affects anything, these policies are set up as courses because we require e-signatures. Thank you! Vesta
There is a CSS to remove the widget titles for the Desktop version of the platform but is there a way to remove these titles from the mobile app? :( My desktop looks beautiful and it’s easy to find my widgets now… but my mobile app looks cluttered with titles. Any ideas? Is this possible?
I am implementing ILT webhooks to my organization, and I have difficulties with session update.I am using Power Automate, once a user is enrolled to a session > he gets an "invitation" (send by power automate). Then, they need to approve / decline.When a user approved > he receives a CALENDAR invitation.The problem is when I change the start time or date, it doesn't recognize the change.
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