Product Q&A

Does anyone know how to pull a course completion report that includes content version information?  We are just starting to use versioning and trying to figure out the limitations.  For instance can you trigger a course with recently versioned content to change a user’s course completion status?  Can you auto-assign a course based upon the version that was completed in past?  Thank you in advance for any experiential advice you are able to provide.  

We’d like to award a "Welcome Badge" to our first-time users or to those who have finished their first course. However, we discovered an issue in which the badge is awarded repeatedly as users complete more courses, doubling their points. Do you have any suggestions for how we could apply this only once for each user?

We want to embed a Channel Asset into a rise 360 course so users don’t have to click out of their course. Does anyone know if this is possible? 

We have a Certification that offers two choices to earning it:  “Bypass Exam” (a course) or “Course Pathway” (learning plan).  The Bypass Exam allows skilled learners to test out of having to take the 6 courses in the Learning Plan. If the learner attempts the Bypass Exam and fails, they can still take the Learning Plan. We are finding that learners who have passed the exam are still receiving Virtual Coach notifications encouraging them to take the Learning Plan. So, it seems that setting up an Equivalency may solve this problem.  Would using the Bypass Exam as a Source Course be the best route or would Mutual Equivalencies be the best route?  With Mutual Equivalencies, it seems that if one of the 6 courses in the Learning Plan is completed than the Bypass Exam would be equivalent when actually 6 courses = the Bypass Exam.It also seems that this will only potentially solve the problem going forward because setting the equivalencies is not retroactive. Any ideas?

When a user is enrolled in a Learning Plan, their default ‘My Courses and Learning Plans’ screen shows the tile for the Learning Plan AND the tiles for all of the individual courses within that plan.Is there a setting that will automatically hide the Course tiles and just display the single Learning Plan tile?  (The default is very confusing to our users who are, by definition, new to our company and Docebo at the time these onboarding plans are assigned.)

Is Docebo still planning on revamping the Central Repository functionality this year? If so, do you plan on allowing users to upload multiple training materials at one time? 

Hello everyone!I’m trying to assign a user their manager via API, but I get a response 200 (success) with the following message:{ "data": {  "success": true,  "user_id": 13115,  "message": "Cannot assign manager to the user" }, "version": "1.0.0", "_links": []}Why can I not assign the manager?My uncertainty is in the request structure:"manager": {    "__manager_type_id__": 0  }Should I set that “__manager_type_id__” as the manager’s ID? As a text (in quotes) or as a number? (both ways are not working, otherwise I would not be writing here :) )Can anybody advise? Thanks in advance.Best,Mauro

Is it possible to create a test within Docebo that offers scoring based on how many questions were answered correctly in the allotted amount of time out of the number of questions attempted rather than out of the total number of questions?An example of what I’m trying to achieve: A test has a time limit of 1 minute with 10 total questions. A participant is able to answer 5 of the 10 questions within the 1 min time limit and gets 4 of those 5 questions correct. They receive a final score of 80%. So far I can only get the score out of the total available questions rather than just the questions attempted. In the example above the learner receives a score of 40% instead of 80%.   

The icons for course element status are the same and in our UX also very similar colours. We have a couple of videos that never mark complete because they are not quite watched till the end. Unfortunately they are not our videos so I can’t clip them. I wonder if there is a way to change the icons that display for In Progress or Completed to make it more obvious. I don’t find this in the settings but I thought someone may know how to do it with CSS. Many thanks!Aimee *circled ones are In Progress the other two are completed. 

Is it possible to have the Activity Overview Widget to show the sessions and enrollments of all users? As a superadmin I have no use of seeing my own activities but would love to see statistics of all users.

Evening everyone. So we have access to Go1 for access to over 50K courses.Cool.  I have people showing up asking for leadership courses and courses for managers, but that does not help when you start off at ground zero.And so - that question of the day? What method do you use to help curate content forward from Go1?

Is there a way I can view / export / find out which scheduled reports are received by which user? Thanks!

Some of our eCommerce sales are associated with a contract. The contract specifies the payment terms. To allow customers to self-enroll in a course that is sold as part of a contract, we provide them with a coupon for 100%, which allows them to bypass the payment portal. For these transactions, we need to display a contract number in the transaction report to support our integration with accounting - ensuring that they know the course was really not free, but should be invoiced per the contractual agreement.  Any thoughts on how we could potentially accomplish this? Thank you,

We need to assign New Hires for a specific group training after they have been here for 3 weeks. We know that we need to set up a group Then set up an Enrollment Rule to assign a Learning Plan to that group of people We have an additional user field labeled “State Date”. Users are added every week. What can we use to get the users added to the group after 3 weeks from start date?  

Has anyone imported “Is Manager” and “Direct Manager” in an automated way into the system?  If so how?  Do you use the API?  Do you use LDAP?     I have SSO setup but it does not pull in all the fields I need and I want to make sure we have an automated way (Not CSV file) to do this. Thank youEric VanAuken

I found an article about how Supervisors can look at direct reports of their direct reports, and use the mass action feature to assign them courses, just like they can for their direct reports. Screenshot below. But when I look at ours that option is not available. Screenshot below. What am I doing wrong? I think there’s a setting I need to change, but I can’t find it. 

Hello, My company is trying to track licensing for a specific state. The application will need different managers signatures. The user will first have to download a workbook, answer a few questions, and the application will have to be uploaded by one of the managers. I would like to have this done as an assignment, however, this same application will need to be downloaded and filled out by the user. Is it possible for the user to download an assignment that is uploaded by a manager or is there another way for it to be done?  

During the conference in 2022, someone asked about the capability of adding a Learning Plan to another Learning Plan, does anyone know if this is in the works, or just a thought?

Hello,I didn't find in the documentation if the LMS accepts contents in the Common Cartridge format.Has anyone in the community already used this format in the LMS? Thank you. 

Can anyone tell me where you can edit and rename these widget headings? e.g. instead of ILT I would want something like ‘Upcoming courses’ 

Hey there!  We are trying to see what instructor evaluated an assignment for a particular course. Is there a report setting you recommend? 

Is there a way to create a link that will automatically sign up a user for the session link they click? 

When creating new course, can one of the tabs be Reports/Custom Reports and enable to option to attach the course to the existing custom reports/reports at the point of course creation? 

Hi - we have been consumers of Docebo as a platform now for a little.And both the audit trail and badges have been flagged as New for about 20 months.We always face a curation story - but when is “New” no longer new anymore?😀Happy Monday.

Hello! We are launching a program using badges and leaderboards with our users and a question has been raised about the “top 10” default in a leaderboard. We have them set up by department, and many have more than 10 people. Is there ANY way to change the leaderboard to show more than just the top 10 users and/or enable a user to view the whole list? It seems like that should be a setting an admin can change, but I’m not finding any option for it. I didn’t see more information in the knowledge base either. Thoughts??