Product Q&A

Our customers are interested in creating a learning pathway for their suppliers, and they've inquired about the feasibility of adding users to multiple branches from the outset using CSV bulk registration.Is this possible, and has anyone successfully implemented this method?

We want to allow users to follow the same course to renew a certificate linked to a learning plan.The way we thought it should work:archive enrolment on all courses within the LP with the option to archive and re-enrol resetting the learning materials.  user completes materials again. certificate is issued with new dates based on the new completion.This doesn’t work. No certificate is issued after completing the materials again. Does anyone have experience with this? I thought this was why the archive enrollment functionality was introduced.  Many thanks,Aimee 

We want to users to be able to see the type of purchase they have made but we don’t want to let them edit the field. Is there a way to make a user field visible but not editable? I am sure someone out there has gotten clever!

Hey guys,I would like to know if anyone has any alternative for the following situation:Some people in the company's operational areas do not have a corporate email address, and this is creating a problem with password resets because they do not have a registered email address.Is there any way to send this password to a cell phone number, or any other alternative that I'm not seeing?

Is it possible to to upload courses or learning object  using a massive upload process?

Hi Everyone! Newbie here! My manager is asking me to track the training “assigned” to new customers. The thing is, we “enroll” all customers in a few learning plans to have as a resource. Is there a way to actually assign specific courses that they must complete… so that I can track that? Would really appreciate any help! 

Which user types can schedule out Observation Checklists? Is it Power Users and Super Admins? 

Greetings,I know that there are many ways for users to record videos if they really want them, but is there a way to stop the user from right clicking a video within a SCORM and being able to select “Save video as”?Thanks!~BK

Does anyone know of a way to report on number of enrolments for courses in a certain category? I have a selection of courses in around 10 different category’s and I want to run a report to review enrolment/ uptake of each course. I can not see how to do this without having to select each course manually, which is not feasible. Thanks

Hi, Does anyone know if it is possible to send reminders based on course progress? For example, When someone has enrolled but not started, say “You were interested in this, why not get started” / if someone is halfway through send a motivational nudge saying “you’re halfway through!”!-->ThanksLucy  

Are there any risks associated with unpublishing a learning plan? Could this impact reporting or certificate issuance?

Hi All,I need to insert the Learner signature (electronic signature) in the course Certificate (internal certificate).Is it possible to do it?

Hi all - we are about to embark on a massive user cleanup and I am proactively reaching out to the pros to gather advice on how you have handled this before. We will be deleting inactive users, checking on group assignments, branches, etc but also linking a unique ACCT-XXXX ID to each user so we can better integrate our data collection with the rest of the org. I am interested in downloading a CSV file to assist with this process so I can reupload it as a bulk update. Would this be found in reporting because I do not see it when I go to bulk manage my users?Thanks in advance! 

Hello! Does anyone know if it is possible to have e-learning scheduled to be assigned to a learner? We are rolling out a new training program and we would like to have learning courses assigned once per week. Is this possible?  Thank you in advance! 

hello! I am finalizing a course that includes scorm files and videos. the last scorm is actually a quiz and I set it up with 3 allowed attempts. I did set it up on both scorm and Docebo, however it does not seem to prevent taking a 4th attempt.any suggestion on what I could have missed or done wrong?thanks in advanceElena

Hello, I am reaching out to see how inviduals are doing attendee completions for ILT without video. For instance, we may have a ILT that learners particiapte in and sign in on a roster. Instead of using a roster that then requires me to go back into docebo to mark attendees complete, I’m wondering if there is a way for them to electronically mark themselves as an attendee for an ILT.I appreciate any feedback and suggestions!Thank you,Jodi

I am creating a training portfolio and need to know which courses make up each learning plan in our instance of Docebo. I don’t see an out-of-box report with this information. How are you LMS Admins getting this data? 

I am creating a Training Portfolio and need to determine the utilization of each course. Is there a report that will give me the utilization of all courses? 

Hello!  We are hoping to optimize our system set up for large conferences that we offer (>120 hours) that include continuing education.  We have tried both the ILC and eLearning for set up, but still have received feedback that the system is too complex.  We currently require them to enter an attendance code in the assessment function and complete a survey/evaluation about the program. Looking for suggestions for layout to simplify the process for learners to earn credit.  How have you best optimized use of the new course page to cut down the steps?Thank you!

I would like to hide the “follow button” for the channel which i had created in docebo.Is this possible to hide the FOLLOW button for specific channels?

Is there anyway to have the Q&A page top 10 show everyone including yourself? Right now it will show the top 10 but will exclude me from the list for some reason.

Anyone using the fill-in-the-blank question type on a test for a course?  I have never used that question type before but I have a Power User that set one up and the question is showing up with the word “false” listed before the question.  I cannot see anything wrong with her setup.  I created a test course and added a test with one fill-in-the-blank question and it’s doing if for that test as well.Any idea what is causing this or if it’s a known issue?This is how it’s showing up:UPDATE:  I just had a chat with support and was told that there has been at least one other report of this issue and the dev team is aware, so they put in a ticket for me to track updates on the issue.

Is there any way to have comments on Assets and Courses to trigger a notification that is only sent to SuperAdmins. We always want to know when a comment comes up on any asset or course to ensure we can respond promptly. 

Hello All,I am looking for some advice on whether it is possible to create branched questions in the LMS using the test function?In MS Forms for instance you can have a question which depending on the answer given will direct you down a different branch of the test.Long story short - I am creating an assessment for Display Screen Equipment, The question is “Do you use a computer work station for more than 2 hours per day?” If the colleague answers no, then I need it to direct them to the end of the test as they need not complete it. If they answer yes then it will allow them to answer the remaining questions in the test.Does anyone know if this is something that can be done in the LMS?Any help is welcome!

Hi all,Similar to how you can set a default image for the course player background, I would like to set a default image for course thumbnails. Right now, if there are no images selected, it is bright blue. Can this be done? 🤞