Product Q&A

I know that I can export user data and include their branch code, but is there a way to display the logged-in user’s branch code in the interface somehow?

Is there any way to give someone the ability to edit the branding and look an feel of the system without giving them superadmin rights?  The use case is that we use a 3rd party to do this work and I don’t want to give them access to all of the user information. Please advise.

Hello folks, & happy New Year.I had a PowerUser ask if we could have Docebo offer some suggested courses after users complete a given training, Netflix-style. I could come up with a few ideas like offering links in the Feedback Management if there’s a test, or possibly using the iframe in the widgets, but these are workarounds & i’d rather ensure that this actual functionality doesn’t exist first. i’ve searched a few articles & turned up nothing but if anyone knows of any such feature I’d appreciate hearing about it.Thanks!Nate

I have power users who must be able to create edit and delete some courses and enroll users on these courses but at the same time just being allowed to only enroll learners in some other courses , how can I proceed ?

Hello, I wanted to raise a question about the best practice for organising an eLearning course with different dates. That is to say, we are going to call the same scorm content to 450 participants, but with different dates of access to the content. How do you do it?

I really hope I’m missing something. I’m looking for a way to EDIT my categories. We have created some categories and assigned them to courses over time, but now we want to change the codes associated with the categories to assist with some reporting and data manipulation activities.But I can’t see an “edit” option anywhere. Is this possible?

Hi everyone,Is anyone aware of a way to edit the email notifications that are sent when you’ve scheduled a report to be emailed to someone? What I’m trying to achieve is remove the part that says, “ You can view this report online at [XYZ]Have a nice day!”This report is going to a “regular ol’” user so they aren’t able to access [XYZ], so I’d rather it not be there at all.Thanks in advance!Emily

I created a number of learning plans and want them to appear in an order in the catalog and can’t figure out how to do that.

HiIs there a way to run a report on all users which define which group they are in?  I have several users with no group attached.thanks

If a user in a particular branch or group has not been logged into Docebo for more than a month, can a rule or any setting be set to automatically deactivate those user accounts?

Hello everyone! Curious if anyone has been able to locate a Knowledge Article or resource that basically shows what each field means in each Docebo report and how the field is calculated? For example, I’ve noticed some discrepancy with how ‘Enrolled’ is defined in some reports vs others on the course management page. I haven’t gotten clear answers but hoping I can get a comprehensive understanding of all the Docebo report fields and what they mean exactly.Thanks in advance if anyone has guidance on this!-Cynthia

Anybody know the way to change this course completion image in the new course player page using CSS or anything?  This picture isn’t really in keeping with the theme of our audience.  

I cannot get this api to work I keep getting bad request, syntax error. The course ID is a number so I’m inputting the course id number but should it be the UUID? The skill I’m writing the name of as it is a string in the JSON code but should it be the skill ID number or another string. I get the same error if I put in the skill ID number as well as the code. The course_id works for other api’s so I can’t see what I’m doing wrong any help much appreciated. {  "items": [    {      "skill_code": "Coaching skills",      "course_id": 856    }  ]}

Trying to wrap my mind around the notifications. If we have a number of courses that all have different validity dates (e.g. 7 days, 21 days, 30, 60 etc.), is there a way to get around the ‘event’ being the enrolment and have the event as the expiry date to avoid having to set up multiple different notifications.  TLDR; is there a way to have one notification that can be reused, say, alerts users 7 days out from a course expiry date regardless of how long the validity period is of the course? Please and thank you :)

Hi Brains Trust,Any tips are greatly appreciated for how to run a report on courses which have self-enrolment option enabled?  I need to explain to users how to enrol in their courses and I believe the courses created previously are mixed.Cheers

Greetings team! I am looking at a use case that seems like we’re running into some limitations on courses vs. learning plans. I’ll try to outline our weird org and maybe someone has a recommendation on what I’m doing wrong, or if there are better options.Our catalogs are based on group visibility which is often shared markets. In this example let’s say we have an English catalog shared among the EMEA region and two countries the UK and Norway are both in the group and catalog. Typically, they’d see all the same content. However, if we have a product go live only in the UK, it still needs to be in that catalog but Norway can’t see it. I’m confused why if the course inside the LP is set to enrollments not allowed, but when I add the LP anyone can enroll it. Is that the only option? If I add the course, visibility is correct. But LPs are all or nothing? Open to your thoughts. Summary: Catalogs are controlled by group visibility Groups share visibility in nearly all cases Can you restrict

Hello,We added new e-learning courses to our LMS and would like users to self-enrol to the courses. The only option I can see available for self enrolment is by providing a link for the course, is it possible for the user to search the title of the course and self enrol?Thank you,Teresa

I believe the answer is no, but thought I’d confirm it here. I’m looking to change the creation date of a course to change where it appears in a channel. I was searching the API library for a potential solution, but can’t seem to find anything. Perhaps someone here has found a way to do this? 

I’m trying to incorporate Contests into our training for learners who pass a course. I set up the sample contest and assigned custom badges for 1st, 2nd, and 3rd places.Is there a way to automatically assign those badges to the learners who earned 1st, 2nd, and 3rd place rankings or does it always have to be done manually?I see to auto assign badges, the only options are if they completed the course, had the most likes, etc., but nothing if they placed high in a Contest.I’d like for the top 3 winners to automatically earn the gold/silver/bronze badges in their collections if that’s possible. 

I am looking to change the order of how the courses are displayed in channels/catalogs. Is there a way to do this or code to use to have courses show in a certain order? 

Hi EveryoneWe plan to use OCLs as a way of recording Competence Assessments.  In the OCL line managers will tick either Competent or Not Competent and record the date the assessment took place.  OCLs will be assigned to relevant job roles and will be scheduled for repeat every 12 months.  However, if an employee is assessed as Not Competent or a new piece of work equipment is introduced, it would be appropriate to assess the employee within the 12 months timeframe.  Is it possible to override an OCL schedule for an individual employee or indeed for everyone assigned to a particular OCL?

Within the past week we have identified that our internal certificates are no longer completing the required fields please see example below.We have never had this issue before and was unsure if the system has been updated and changed some of the background settings.Are any other superusers having similar problems?

Hi everyone! We currently use Learning Plans for new hires [the course content is enough to cover their first 90 days at the company]. We have found that some reps are flying through their training too quickly - so we are looking to divvy up the learning plan into Month 1, Month 2, Month 3. We want them to only access x courses in the learning plan during M1, and they won’t be able to move on to the next group of courses. Is it possible to do this within one learning plan or would we have to create M1 learning plan, M2 learning plan, m3 learning plan etc. Any guidance would be appreciated!

Did anyone have best practice or workaround to show the exact due date in Docebo landing (Home) page?I’ve reviewed the idea & running into the same situation. Ensure that I voted the proposal.In home page the due date shows as a calendar icon instead of showing the exact dates. Even I’ve tried with playing cards or list in multiple custom widgets… Same result... it shows either calendar Icon (for future due date) or X months overdue in course list/cards… Any example here to create the more engaging & user-friendly home page?  Setting course due dates for learners and managers: Task List and My Team 

I am working with a small team of power users in an environment where the business owns content publishing and enablement and assgins power users to make it happen. When I create a course I can share it with my team via categories. When I create a group or learning plan how do I share it with my team?