Skip to main content

Feedback & Requests

We want to hear from you! Share your feedback and/or requests with us here.

200 Posts
Nicole
Helper II
NicoleHelper II
asked in Docebo Feedback
LN: User has been enrolled in a Learning Path - can we have a delay on sending?

Hi Docebo Team!Requesting if the Learner Notification, User has been enrolled in a Learning Path, could have the option of when I can send it after the event. The only choice currently is to send it immediately. When new learners are added to the platform, they receive the User has been created (by administrator), along with the you’re enrolled in a Learning Path. However, I’ve noticed quite often that they’ll receive the learning path notification long before the Welcome to the platform create your account one. Is there a chance that something could be implimented so that they receive the second, Learning Path, email an hour after I sign them up?Thanks so much

614
Nicole
Helper II
2 years ago
S
Helper II
SdinnoceHelper II
posted in Docebo Feedback
Manual Learning Impacts Sync

We are having an issue with Learning Impacts not syncing all users so they do not get the survey.  We would like to manually override the warning message that someone was not enrolled in a course and sync the user.  Currently we are going through a process of:Turn off all notifications in the system Make note of which records are not syncing Turn off all enrollment and unenrollment notifications Unenroll users Wait for hours for sync to happen Re-enroll users Turn on all enrollments and unenrollment notifications Check for syncSince this is being done off hours (because of turnining notifications on/off), we would really like to have a manual sync override process.  

692
G
Docebian
2 years ago
martiniwinski
Influencer I
martiniwinskiInfluencer I
posted in Community Feedback
Why is Docebo Support so bad lately? Ticket system not working either

Any time I open a ticket with Docebo lately, none of the ticket# links work. It sends me to help.docebo.com and then says the ticket is no longer active, despite giving me the link and being a new and unresolved ticket!My most recent interaction with Docebo support was horrible. I mean, what kind of half-assed response to an urgent issue is this? That’s all I got “Invalid date bug”. Nothing else to assist. Not too pleased here lately.  

1194
martiniwinski
Influencer I
2 years ago
gstager
Hero III
gstagerHero III
posted in Community Feedback
Odd Community Glitching

Does anyone else randomly get this strange glitching happen with their view within the community?I have seen this a few times now and it doesn’t stay long. Usually goes away after a refresh or two.Nonetheless… 

5812
E
2 years ago
A
Novice I
anew-marksNovice I
asked in Docebo Feedback
Document Uploads by User

Is there a way to allow a user, within a course, to upload a PDF certificate as part of the completion of the course? 

2503
L
Guide I
2 years ago
Bfarkas
Hero III
BfarkasHero III
posted in Community Feedback
Default segment current product conversations and water cooler topics?

While digging through the community looking for some references for a thing I am working on, I started noticing that I mainly look at the main flow of threads on the home page. I might shift between the recent/unanswered, but rarely move to any of the sub areas specifically.The part I noticed is that when trying to poke some conversation more philosophy/usage/thought water cooler chat, these quickly get lost in the stream of help requests, new ideas for improvement, etc.Might be nice if these got their own feed on the main page, or maybe a glimpse in the right rail on the main page or something similar, to keep current active ones from being buried in the others.What do others think?

124
Bfarkas
Hero III
2 years ago
M
maurizio.franchiniNewcomer
posted in Community Feedback
Training package for new sales reps in Pharmaceutical field

Hello,I work as Global Training Manger in a pharmaceutical company and I’m preparing a presentation on the different incorporation training plan use from our subsidiaries that, of course differ a lot from one country to another. Could be very good to have an idea about which type of this training is done by the other pharmaceutical companies. If someone would like to send me how long is this type of training and on which topics, I will be glad to share with all the result of this small survey. I think could be useful for all to have a benchmark on this point. Thank you in advance. 

90
M
2 years ago
Nicole
Helper II
NicoleHelper II
posted in Community Feedback
Notification organization

Can we please have a more efficient way of organizing and creating notifications. Ideas include:File folders to sort and file standard program announcements, custom client announcements, in-house announcements, etc.​​​​​​​ Ability to drag and reorder notifications Ability to sort by code Ability to copy notifications. It’s tedious to have to not only copy it over to create a custom notificaiton, but also all the language components as well.  Finally, once a notification is clicked on to edit, display the title or code of the said notification somewhere in the pop-up as reference.Thank you.

442
E
2 years ago
martiniwinski
Influencer I
martiniwinskiInfluencer I
posted in Docebo Feedback
Bug in description field for new channel content

Anyone else notice this bug when adding new channel content? The description field keeps unfocusing my cursor when editing and then I can’t type in the description field. I can make edits for 2 seconds and then my cursor goes off the description field.  

70
martiniwinski
Influencer I
2 years ago
Isram
Influencer III
IsramInfluencer III
asked in Community Feedback
How can I create a learning path, NOT LEARNING PLAN?

Dear community;I have created two learning plans LP-A and LP-B and between these 2 LP’s there are two courses that do not belong to any learning plan ( topics are completely different)    I want users follow the learning path ( above ). They need to start with LP-A  and finish all the courses  to continue with Course 1  and so on, I want to restric access to the courses unless they complete them in the right order, but I dont want  to link them in a single learning planHow can I Prerequisite Learning plans with the  courses without creating a learning plan ?I waant a learning path, not learning plan 

3185
lrodman
Guide II
2 years ago
V
Novice I
Vanessa GonzalezNovice I
posted in Community Feedback
Enrollment Rules not triggering

Has anyone else experience issues with the enrollment rules not triggering for new users?

26113
Bfarkas
Hero III
2 years ago
gstager
Hero III
gstagerHero III
posted in Community Feedback
Community Badges

Has the team considered coming up with a few more badges?Some more lower level Influencer and Genius badges perhaps to cover some of the new categories that have been implemented since the initial badge campaign began.Also perhaps some tougher to get, more elite badges such as...A badge for hitting that 10,000 point mark @lrnlab  A badge for weekly points over 1000 @Bfarkas  Having your first week at top of leaderboardMaybe some other middle ground ones such as…Having an idea that gets implemented - (That’s a special influencer badge, there) Developing a Guide Attending an EventKeep the excitement and interest alive!

576
Bfarkas
Hero III
2 years ago
B
Contributor I
becca.crumbContributor I
asked in Community Feedback
Animated PowerPoints?

Greetings!We want our presenters to be able to present a PowerPoint from the file in the platform so they always have the most recent version, but don’t want them to have the ability to edit it. We also want our audience to have access to review the PowerPoint after the workshop concludes. I am aware of the slide converter option to upload our PowerPoints, however, our presentations are pretty animation and video heavy. Has anyone had success uploading PowerPoints with animations and videos in them? If so, can you please share your process? Thank you!!   

1554
Bfarkas
Hero III
2 years ago
gbito
Novice I
gbitoNovice I
asked in Docebo Feedback
Export/Import Test Questions with Images

Is there a way to export test questions that have images associated with them from a Docebo sandbox instance, and import those questions along with the images into a production instance of Docebo?

470
gbito
Novice I
2 years ago
Y
yahrdmehNewcomer
asked in Community Feedback
SCORM LO Not Opening For One User

2 months ago, one particular Learner was able to access SCORM files without any issues. Today, he can’t get any SCORM files in the same course to open (only video LOs will open). Sometimes it’s opening to a blank white screen, other times the new window doesn’t even open, despite the LO settings being set to “Play In New Window.”I remoted into the Learner’s laptop, made sure that popups & redirects are allowed, as well all cookies being allowed, and I cleared his cache data.When that didn’t work, I logged in as the Learner from my Admin menu. I couldn't get a particularly important SCORM LO to load either, but was able to open a different SCORM LO, so I thought maybe it was a problem with the SCORM file. But then I received confirmation that other Learners are opening it without a problem.I then went to the “Learner View” from my Admin menu to see if it would open. I was able to open all SCORM LOs without a problem.Based on this process, it seems like there’s a problem with this pa

2065
pjensen
Helper I
2 years ago
Nicole
Helper II
NicoleHelper II
posted in Docebo Feedback
Copy of what you submitted to help desk

I’m liking the ease of use when contacting Help Desk and opening a ticket. I appreciate that I am emailed a confirmation. Is there any way that the email confirmation could contain the content details I typed/submitted?   

173
Bfarkas
Hero III
2 years ago
gstager
Hero III
gstagerHero III
posted in Community Feedback
Did I Already Vote On This Or Not?

I thought I would make this post because I have noticed that some ideas have had  decreasing  vote numbers.Now - Everyone is welcome to change their mind on the ideas presented here, of course, but it dawned on me that it might be possible that an idea presented several months ago gets buried and manages to resurface causing a whole new group of people to see it along with those who have not only voted on it but forgotten about it too.I know how that goes. So they look at this idea that they forgot they voted on and say to themselves - “That’s a great idea!” and proceed to vote on it unknowingly removing their previous vote.So before you hit that upvote button check the color of the button.If it is light blue - you have already cast your vote. If it is dark blue - you have not voted on it. 

525
Daniel
Hero III
2 years ago
Courtney.harvey
Influencer II
Courtney.harveyInfluencer II
asked in Community Feedback
ILT Session Enrollment Restrictions

Hello,What is the suggested solution for ILT’s that offer multiple Sessions, not all are required, and a user should not be enrolled in all of them automatically?Example: Planting a Flower ILTSession 1: Potting Supplies Event 1: Tuesday 1pmSession 2: How to pot the Flower Event 1: Wednesday 3pmSession 3: Teaching How to Plant a Flower: Saturday 2pm User wants to enroll in Session 1 & Session 2 but does not want to enroll in session 3. Do I have to create three separate Course ILTS? If I do 1 ILT>1 Session> 3 Events, the user is automatically enrolled in all three. If I do 1 ILT>3 Session with 1 event each, the user can only enroll in one session. What do you do to handle this?Thank you,Courtney

1891
Jason Kocur
Helper I
2 years ago
A
Novice III
AlisonNovice III
posted in Docebo Feedback
404 Broken Link found in KB article

Um, this isn’t really a “Question” “Conversation” , nor “Idea” On the page:https://help.docebo.com/hc/en-us/articles/360020079840-Creating-and-Managing-Channels-without-Discover-Coach-ShareAt the end of the 2nd paragraph of the INTRODUCTION , it states:“with Discover, Coach & Share, refer to this article.”The link to “this article”… https://www.docebo.com/knowledge-base/creating-and-managing-channels/Brings of a 404- Page not found .. page. Cheers,Alison 

373
erin.brisson
Docebian
2 years ago
lrodman
Guide II
lrodmanGuide II
posted in Docebo Feedback
Suggestion: bug bounty problem

I’m seeing quite a few bugs that I am frankly shocked that Docebo didn’t catch on their own given the size of the org. Various pretty basic UAT issues. Some examples:If you have a video selected for login screen, there is an undesirable forced popup on iphone and ipad and android and any other mobile browsers. How did nobody find this? How was it not fixed before? If you allow self enrollment to branches, it works fine in browsers but is bugged in mobile app. What? Gmail sso in mobile app has been bugged for months with no fix yet Loads of KB articles are out of date and inaccurate Loads of KB have missing or expired videos. Is docebo unaware of dead link scans? I have reported three pages with all videos missing in a two month period. Does nobody maintain this stuff? These are just a few examples of things I was shocked to discover on my own. I know there’s a lot to maintain, but that’s Docebo’s job, not my job. I would like to propose a bug bounty program. Perhaps $1000 bounty per bu

2391
erin.brisson
Docebian
2 years ago
S
Contributor I
Susan PowellContributor I
asked in Docebo Feedback
New event calendar icon not working

I can’t get the calendar icon to work when setting up a new event for a session; I have to manually type it in. It used to work by clicking on the calendar icon to the right of the field.

181
Nicole
Helper II
2 years ago
A
angela. difilippoNewcomer
asked in Community Feedback
Reports for tracking unenrollments

Hi  I am needing a report that shows all course/session unenrollments- which include: Name of the staff memberName of the IL sessionDate of the sessionDate they unenrolled Does anyone know if this can be done? Thank you

712
A
2 years ago
S
Novice I
sfallonNovice I
asked in Community Feedback
Preview Training Material as Superadmin, not Learner

I’m trying to preview my training material (HTML pages) and grab the page URLs so I can link to them from the Course Description widget, but the course isn’t live yet--it’s prior to the start date. As a superadmin, I should be able to view the pages (not just edit them), but I think the only option to view them is through the Learner Preview, and in that case I can’t actually click into the pages since the course isn’t live yet. Any advice would be most helpful!

392
pmo
Docebian
2 years ago
E
Elena RavaNewcomer
asked in Community Feedback
manage files for download

hi everyone!My team just decided to use Docebo for uploading official marketing deliverables related to a product launch.I will need to organize a number of files (ppt and pdf) that commercial field can download and use with customers.Knowing I will be interested in tracking who downloads what what would be the best choice? A catalog? A channel? other ideas?Your input is highly appreciated.Elena.

350
E
2 years ago
S
Helper I
SeeWhyHelper I
asked in Docebo Feedback
Why don't session times show for user when they are choosing to enrol??

Title says it all. We are setting up webinar courses and the session times do not show up to users until AFTER they have enrolled.This means a lot of traffic to us to answer a question that should be answered in the platform.As a result we cannot go live with webinar series until there is a fix.When accessing the list they see the dates - which is OK ...however when selecting a date **NO date or time info is displayed** Crucially this means that the times don’t show, so people don’t know if they can actually make the session.The space is in the interface, but the data is not being offered to the page (it’s not being delivered as opposed to being hidden).Once **enrolled** the information shows up, but that doesn’t help users select a session they can attend!!This looks like a bug rather than a missing feature - any idea on a fix??

1307
S
Helper I
2 years ago

Badge winners

  • Product Q&A Influencer
    Cindy Moorehas earned the badge Product Q&A Influencer
  • Let's Talk Shop Genius
    gstagerhas earned the badge Let's Talk Shop Genius
  • Product Q&A Genius
    JKolodnerhas earned the badge Product Q&A Genius
  • Product Q&A Influencer
    kjandersonhas earned the badge Product Q&A Influencer
  • Product Q&A Influencer
    Lisa Dhas earned the badge Product Q&A Influencer
Show all badges
Terms & ConditionsCookie settings