Feedback & Requests

We need a way to notify users when they’re enrolled in a learning plan, but I also need to exclude specific groups from receiving these notifications. Ideally, I’d like to set up a rule for group creation that allows for exclusions, like adding everyone except users with a specific domain (e.g., *@example.com). I haven’t seen this capability in the system so far, but maybe I’ve missed something. Do you have any ideas on how to achieve this?

Has anyone had a similar issue to this please? Our Docebo is linked to iTrent and we use SSO.  Our employees access Docebo via a link in Employee Self Service.  This is working for everyone except 1 new employee who gets Error 500 when they attempt to log into Docebo.They can get into Employee Self Service so our SSO is working.   They are set as an LMS user in iTrent and I can see he is set up as a User in Docebo.  Unsure what else to try.Thanks

Recently, my team has reported learners who have completed their courses in significantly less time than the course should take. For example, one learner completed a nine-hour e-learning module in 55 minutes, according to the report. I cannot see anything in the settings that would allow them to proceed without completing prior sections. Is there something I can specifically check to prevent this?

I’ve given a Power User full permissions for Courses and for Users. But when I log in as them to verify that they can edit an enrolled user’s status as ‘Instructor’, as was specifically requested, they do not have the option.Am I missing a permission or something? I have Power Users with fewer permissions who can do this...

Hello Under the my activities function what does the total time figure relate to on your training record. Does the hours tally from year to year or is this in total tally figure of all my training hours on the LMS? We have had a query from a staff member trying to tally training hours for certification purposes. Many thanksCarly 

@alberto.pegoraro I’ve read your multiple course completions post and I wonder if you have plans to incorporate external training activities in your recertification process? It would be great to be able to archive external training records where the record has been renewed? We use the External Training app to hold the training certificates we receive from our external providers, these courses are renewed also but rather than delete the old record we’d like to keep it for historical reference. Much like what you are doing for e-Learning and ILT enrolments it would be great to be able to archive old external training records.   

Is there a way to change the default language under the test Score view? I know you can add feedback but do not see where you can change the default “you passed” language.Thank you...Karensure where to change the default statement when someone passes a test.

How do you all manage your choice of languages for the users within the learning plan and or course curriculum. 

Is anyone else seeing the missing images and descriptions on the roadmap page?A bit painful having to click into each one to see what it is...@erin.brisson any idea? +still having to add email and then verify my email each time I post a comment on an idea...any idea when this will be fixed...it’s quite annoying and I cant tell if if have to do each time or just once day/per session??

Hi,Not sure if anyone has pointed this out regarding the new Learning Plan widget, but it will be useful if the widget had similar functionality as the course widget to expand sorting to all fields shown and not just to title and code. additionally, on the enrollment, the ability to filter by status will be beneficial when doing learning plans retirements.Also, it will be good to have the same CSV Export functionality for Learning Plans as for courses, that provides a file that shows the content available and that can be use to update learning plans through the CSV course assignment.

Would love to have a setting that will automatically display the course description on all courses. There shouldn’t be a need to add that widget for every single course. 

Hello, Is it possible to merge 3 courses and transfer all training records to one course? Kind regards,Teresa

Hi, I find the wording of the e-mails from the Automation app to be a bit misleading, especially when there were errors in the Background Job. We run an overnight import of user details from our HR system, and if there are any errors in the import (usually a branch code that doesn’t exist) the e-mail subject says “The background job has been completed successfully”. I find this a bit misleading, especially where the body will say ‘Completed successfully, with errors’. If there are errors, then it can’t really be called a success. I’d only count a job as successful if it ran with 0 (no) errors at all. Could the wording of the subject line be changed from “The background job has been completed successfully” to “The background job has been completed with errors”? This would greatly help me when reviewin

Hello everyone!  I would love some brainstorming help!  We are starting to run our fitness classes for our company through Docebo ILT so that our remote employees can be involved as well as our home office employees. We have not used ILT’s for anything else thus far so I am new at setting this up and running into trouble. We are setting up the course, for example “FItness Classes” with the sessions of “Yoga” and “HIIT” with events for each day/time that these classes occur. When someone goes to enroll in a session of Yoga, it marks enrolled for all, not just one event. We are trying to track sign ups, so this won’t work for us. I know there has to be something I am missing. Any help would be appreciated. Thanks!

Hi, First, if this has been addressed could someone please point me to the thread? I could not find anything on the issue. There are a few functions with external training that could be added or improved upon to make this more usable:Notification of completed csv uploads Notification of errors associated with failed uploads Align formatting conventions with the other docebo uploads I uploaded a batch of training records 4 times because there’s no notification whatsoever whether the action succeeded or not, and since often times I’ve failed due to some kind of formatting error, I continued to make attempts. It turns out external training accepts mm/dd/yyyy whereas csv creation of sessions and events requires dd/mm/yyyy ability to bulk delete Because now I have 3 duplicate entries to delete across 150 training records ability to csv upload custom fields because even though I can upload the re

Our team runs across a number of different parts of the business, and consists of a variety of Power Users.I would very much like to have the ability tocreate and save “My Reports” that are unique to me, and not visible by either Power Users OR Superadmins have a repository/file structure for the reports to easily sort and manage them in the system

There are several items we’d love to be able to do with the retraining app that I’d love to get on the radar. Alternate which courses are available year over year inside one retraining. (ex: I assign annual retraining for Workplace harassment, 1 year is a short refresher, 2nd round they get the whole 2-hour compliance, 3rd year back to short refresh) Have a course trigger a retraining, but not be associated with the continued retraining. (ex: you take Skills 101, which assigns your the Skills Retraining - inside you’re taking Skills 101 refresher, not the skills 101 course which assigned it to you) Lock the “renew now” until a specific date/time before deadline. To prevent scope creep and keep people in cohorts. (Renew date is 9/30 - you can’t click renew until 9/1) Choose your own adventure renew - where we have the ability to link multiple options inside the renewal, and they need to complete 2 of 5 to be considered complete. 

When you try to share a course you’ve added to the Docebo platform it is still showing ‘X’ as ‘Twitter’ with the wording a logo.Can this be updated to represent the platform as ‘X’ please??

The new course player is awesome. It would be great if we could show the course rating in below format on the course player page:  

In our case, we want to by default assign some skills to selected users, so that they don’t need to select skills one by one when they first time login.It will save time for learners and may it easy.ZB

It would be amazing to add another type of user additional field to allow a user to select multiple options from a drop-down menu. We are currently using the drop down additional field type to require users to identify their role. Some users hold multiple roles, and we’d like to capture the different combinations they hold. For now I have included a “Multiple Roles” option that a user can select as a workaround.

We have created a Learning Plan that is linked to a certification exam. Courses to the learning plan are added one at a time. We would like that when a new course is added to a learning plan that the email notification that goes to the learner who is enrolled in the LP include the name of the new course that was added to the LP as well as a direct link to the new course or LP. Right now the message is pretty generic saying that a new course has been added and a link that goes to Docebo but not to the LP or course specifically.

I have a 2 day course that is in-person/instructor led.  Some are required to attend both days and some only 1 day.  The associates who attend both days will receive 8 CEU and the associates who only attend 1 day will receive 4 CEU.  Is there a way to differentiate this in Docebo without creating 2 different courses?

What would you like to name the group? Missouri User Group Who would this group be for? Docebo admins who are located in Missouri. This group would be used to network, share best-practices, and share workaround solutions during in-person or virtual quarterly meetings. How would individuals benefit from this group? This would also be a wonderful way to network with other companies who use Docebo within Missouri and to learn from one another. I had participated in something similar with a different LMS and it was great especially when the LMS had a customer meet up in our area! What sort of topics would you like to cover in this group? During the user group meetings, the alternating meeting host will coordinate the meeting logistics. We will have 1-2 customers share best-practices/tips & tricks/custom workaround solutions/system knowledge/etc., then host a Q&A session. 

With Virtual Coach (VC) deprecation, there were talks about “accelerating development and deployment of features better suited for the outcomes” for customers. Do we have a timeline as to when we will have an updated version of the VC? And if not VC, will there be something to take its place in terms of a Chatbot in the near future?