Learn & Share

In the Manager User Guide, it says that if there is an error when enrolling users to content, a warning message will display and to click the View Logs Link then click the View Logs Button. (See below)“Press Confirm to complete the action. In case of errors, a warning message will be shown at the bottom of the My Team page, with a link to the enrollment log file. Click on the View Logs link, a right panel will open listing the courses where the enrollment ended with errors.”The warning message does not contain any links; it just says to click the View Logs button. Where is the View Logs button?

I find myself having to run basically the same report over and over with different courses or groups of courses. Is there a way to save a custom report so that it can be easily rerun with only having to select courses, carrying the same parameters over? If not, there should be! This would simplify our process a lot and allow for people less familiar with the platform to run a premade custom report.

Machine Learning should be part of the platform. We should be able to know and understand learners and provide options for the next piece of content. Think Netflix/Amazon model. We dont want a one and done platform. We want to encourage learners back into the platform consistently. 

@Adam Ballhaussen , will there be a recording available? I unfortunately was unable to attend.

Looking to be able to print a sign in roster for each class with the class info and instructor name on it.

Hi Everyone,Just wondering how people are handling when a learner fails a SCORM course and how you notify the learner. (as I don’t think it is clear from a learner view as they stay ‘In Progress’.We are playing about with the idea of changing the learner status from ‘in progress’ to ‘suspended’ but can’t see how we can send them a notification to advise they have failed.  Would like this to be automated - so changing status we can do this through the API, but can’t see the best way to notify learners. Thanks Ant

Hi everyone,I need to create monthly reports to track how many hours my learners spend taking courses. I have 2 issues. One: I can’t select specific dates when downloading the report. Two: the tracking time is completely off and way higher than what the learners are actually spending taking classes.Does anybody have any best practices for this?Thanks!

Hi, we recently want to launch the gamification feature but whenwe were testing out the function,  2 out of 4 system admin account got double coin issuance for the same points (ie 30 points earned and 60 coins allocated). But no such error when we tried with test accounts (user level).We have contacted Docebo but they were not able to replicate/resolve the problem.Anyone else here have similar experience with coins?

Hello. Our GA Behaviour > Site Content > All pages and Landing Pages reports show /learn/external-ecommerce as the first/most visited page. We know that the page exists because you can type it in the browser ($DOMAIN/learn/external-ecommerce) but we doubt that someone is doing it, or at least not the high amount of users shown by GA.We also know that typing $DOMAIN/learn shows the same result as $DOMAIN/learn/external-ecommerce  - the Sign In page.When someone shares a link, and I click the link but I'm not logged yet I'm redirected to $DOMAIN/learn/signin. GA does not show results for /learn/signin.So, can you tell me if I should just assume that the total page views for /learn/external-ecommerce is the sum of all times that someone clicked a link but they weren't logged to the platform yet, and they were redirected to any of these "login" pages?/learn /learn/external-ecommerce /learn/signinAnd, also, is it possible to rename, or have this total (of page views) under a more mean

Hi,We have 6 sub-Branches, Is there any possible to hide the Gamification Icon in one of the sub-branch?If yes. Can you please guide and how to do this?Regards,Sasikumaar

Our facility is a full scale manufacturing facility. We have quite a few e-learning courses that our users take and a few ILT courses, but we are having a hard time finding a good solution for our OJT form. The OJTs are generally hands-on learning elements for machine usage and safety. We have a form that has been approved by the FAA and would like to capture this information in the LMS without having to make everything an external training. What solutions am I missing that would help us accomplish this?

I have 2 Docebo portals and would like to automatically authenticate my users between both portals without the need to have them sign in twice -- or without the need to load content twice. Has anyone experienced this or have a similar use case? Any ideas are welcome. 

Hi all.  Quick question - is there anyway of downloading an image that has been used on a Custom Content widget?  We have an image that is on a page, but someone has deleted the original image and I need it for something else.I know we can download the course thumbnails, just wondered if any of the amazing people in this group knew of a way to do the same with these images?Thanks in advance! N 

**issue is resolved. Thank you! A fellow superadmin typed a power user’s email incorrectly as their username. How can I fix this without deleting them and adding them in again? This power user already has multiple learning plans setup and currently operating, so we don’t want them to lose that data.

We have ILT Sessions based on Cohorts and we have them set up as Cohort A, Cohort B, Cohort C, etc. and have listed them as such. But when I switch to Learner View it does not list them in order. Does anyone know why this is happening? See images below. 

I am new to Docebo and have a question … I’m sure this is a super quick and easy fix.We offer our clients a ton of downloadable resources for them to use in their businesses.  I want to create a “Quick Resources” link on the homepage so clients can access downloadable files in one place vs having to search for the course and go to the linked File Repository.What is the best way to do this?The “less clean” way seems to be to create a LP with multiple courses, but the courses only contain the downloads.  Thanks for your input!

Good afternoon from the East Coast of the US.A question that is related to enrollments. Subscribed/In Progress/Completed Enrollments and their associated certificates are shown in the Personal Summary / My Activities.Is there a way to hide a completion or the associated course from that summary?Here is the use case - I am using Learning Plans and people are not completing them timely….darn...darn...darn….so they get locked up…because I setup dates of validation on them….darn ...darn...darn…and users now cannot get into them. And so - I am going to use enrollment rules to re-enroll folks into “remediation” courses to bypass the LP. Those remediation courses will be a “bi-directional equivalent” and allow a person to see they need to only complete the content that they missed.That said? I really don’t want those remediation courses to show up in that person’s activity though.Someone has had to play this game before me….any thoughts on how to effectively pull it off?#givelearningplanssoft

We have installed a front page using WordPress to help sell our courses.We’d like to link to the Register button, but obviously this is a bit of difficulty as the registration form is lightbox like display.I know that we can use the WordPress plug to create users and push them Docebo, but at the moment we’re not prepared to do this. Any ideas on how we can link to the form and bypass it being embedded on the Frontpage. 

Hello,Is there a way to hide the “Start Learning Now” button on the course player once they have begun their course? Having both buttons is very confusing for our users and hiding it would help with the number of help tickets we receive from users thinking their course wasn’t saved because the “Start Learning Now” button brought them back to the beginning of the course. Any advice is appreciated!

We are attempting to integrate with Microsoft Teams. It took a while to get it to function properly. We finally got it to work, however, the only person who is a super admin in Docebo and an admin in Azure is someone from our IT department. So when a class is run on the integration, the class is running on his Teams session, not the instructors. IT will not allow our instructors to be admins in Azure, with good reasons. So far, it doesn't sound like there is a work around. I am wondering if any other organizations using Microsoft Teams had the same issue and found a workaround?

We have a plenty of learning content in terms of a training material. For e.g SCORM files, JPEG, forms, videos, etc. We continue to develop new contents for our learners. At the moment, we store all of our contents in the NAS. But I am looking to explore other options such as cloud storage. I would like to know what tools/applications other are using to store their LMS content?Thank you, 

Besides looking in each folder and sub-folder, is there a way to identify the directory a specific piece of content resides in the Central Repository?

I’m trying to move learners from one LP to another. The target LP is a new “generation” of the LP, and I need everyone who in incomplete in the source LP to get assigned to the target LP. I’m trying to do this with groups and enrollment rules, but nothing is happening. I have the enrollment rule configured as groups/learning plan.I have enabled the enrollment rule before assigning the groups.Thanks for any help.

We got so deep into working with the Custom Report builder to find out….that because we are not on an enterprise plan? We cant run a scheduled report? I am sorry folks - the UI seems horribly deficient in this case. I only figured this point out by hitting my head against the wall and trying to schedule over and over again to find out that it is not me or the UI, but then I went to go read about why I kept on getting an error to finally surmise our level of licensing does not match the function? Something should be done here…tell us right on the page that this option is not available to us - dont allow us to try something to find out it wont work until we read up about it or go onto DU - this needs to seriously change.And then? There are suggestions to migrate our reports that can be scheduled...to the new custom reports builder?…ha!Sorry - has anyone else learned this one the hard way as well? Is it only me?Seriously bummed...someone tell me that I am doing something wrong with this.

We have a scenerio: Manager fills out an evaluation.  We want the manager to submit the evaluation as a step in the course in order to complete the course.  Currently we only see the user is able to submit the documentation.  Has anyone needed to do this? What is your tip/best practice for this?