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In an ILT session I want learners to be marked as “Completed” once they have taken the Post-Test. Therefore, I have selected “Training Material Based” in the settings to try to accomplish this. However, I also have a Pre-Test in the training material list. With 2 tests in my training material, will learners get marked as completed after only doing the pre-test? Or will it mark them complete after taking BOTH tests? Or in general- if I have multiple tests, will they have to complete all tests to be marked “complete” or just one test?  Thanks!

HiWithin the User personal summary page the user is presented with a menu and has both ‘Courses’ and ‘ILT ( Instructor Lead Training)’.   To an end user it is not immediately clear what the difference is between these two pages, and only by clicking into these will they then see that Course is in fact ‘all courses’ i.e. both ILT and eLearning enrolment activity.   I don't see this ‘Courses’ listed in the Localisation Tool to change the name , and I wonder, is it possible?  Can we locally change ‘Courses’ to ‘All Courses’?  Many thanksKate

I want to offer some of the content I’ve posted to Docebo on my public website for people to view. I don’t care about saving their progress or having them log in- more a sample of some information they could see, that my internal staff gets full tracking and information on. Can I use Docebo to host and play the content, available on a different website without validation/log in? Basically an iframe or player on my public website as a marketing tool for people to log term join my company and do the full training once they’re hired?Case:SCORM file in Docebo- works great, employee learners take itI want to share that file on my public website without them logging into Docebo. (Not employees)

HiFrom the user’s personal summary, the ILT (Instructor Lead training) session currently includes a column called ‘ENROLLED.  Is there a way to configure this locally for all users, to remove this column and replace it with ‘Session Start date’.   For ILT, the enrolment date is not relevant, but learners do want clear visibility of when they are due to attend an ILT session.  Thanks in advanceKate

Hi,I am wanting to combine multiple courses into one course for the purpose of enrolling, rostering and training wages to complete a course per a specific timeframe, i.e 1 hour or 1.5 hours pay. My plan is to create a new course and add scorm files as training materials, setting an order using the pre- req function.  I will bundle courses that have an existing certification together so this annual renewal remains.For new users this is an easy fix to attach the new created course onto the learning plan.  What about existing users.  If they have already completed Course A, B and C as separate courses, when I create the new course ABC combined, do I use the equivalency function and this will retain previous course (A, B and C separate) completed dates and reset the date to complete in 365 days?

HiI have courses, with certification attached, that users have to complete annually.  These courses also have a observation checklist attached to assess the practical skill of the theory in the eLearning course.  Completion of the OC renders the course complete which then reactivates on a user’s Task List under Certifications to renew displaying the date (in 365 days) of when they need to renew by.Some users no longer serve customers who require the user to have the knowledge and skill capacity refreshed every year by completing the course.  We don't want users to complete unnecessary training as they are paid for this, additionally we don't need to waste time for a nurse assessment of the OC if the user does not need to complete it.Is there a way to temporarily suspend a user from having to complete a course with certification attached, so to maintain last completed date in the records?  If a user then in the future needs to complete the course again, along with the OC assessment, the

Hi folks,So we are going to leverage some of the deeplink aspects of courses and I wanted to check if anyone has figured out how to hide this one via CSS.Anyone figure out how to hide these?That may sound counter-intuitive? But we have some concerns with the chain of custody with these links. Hiding them gives us the benefit of pushing with finess...and using the deeplinks in notifications from Docebo and aspects of the intranet our learning team will own.

Hi all,I’m a superadmin trying to import a batch of new users via CSV.  I can see the preview of my user data and everything looks good, but the Import button at the bottom right is disabled, but I cannot figure out why! Any ideas??

Hey all! We’ve implemented the new course player yesterday for our users.But while testing, we noticed an illegible link while looking at learning plans, via: My Courses and Learning Plans > open a learning plan > click on the “Resume Training” (or “Retake the Learning Plan” button if the learning plan was completed).On that page, there is a “Go to learning plan page” link -And that was black-on-black for us when we switched. I reached out to support about it, and the colour for this can be configured via: Configure Branding and Look > Colors > Accent Text & Links.However, we’re struggling because that is also the configuration for links in the admin menu. We can’t find a colour that works on both the new dark background AND the white admin menu, that also remains accessible for our users.The support rep recommended that we do custom CSS for this, but I imagine others are going to run into this as well who aren’t able/willing to implement custom CSS to fix it.Have other

I’ll be submitting this as a ticket but I was wondering if anyone else has noticed this:I turned on the Enrollment Attributes:I created a test course and assigned it using Enrollment Attribute = Optional to two people (myself and my coworker). When I look at the Home Page, I see the Optional attribute showing.My colleague does not. Any ideas?

We import users via csv every couple of weeks.  In the past few weeks this stopped working for power-user with all permissions Superadmin can import the same csv file with no issues, when a power-user does it the job fails as ‘discontinued’ with no error report to download I tried removing all superadmins and power-users from the csv file and it still failed I tried creating a new power-user and granted all permissions and that also failed Confirmed that the field mapping and all of the options on the import page match between the superadmin and power-user Observation that power-users used to get a warning on upload that mentioned something about inability to apply superadmin changes or something and that warning is no longer coming up when they import On failure the power-user gets an email:Background job 'Start importer task' with ID:(-) aborted at (0%) with error: Unable to receive results from: user/batch So we’re able to do this still as a superadmin just don’t know why our power

Is there a report where I can get aggregated time in training by user for a period of time?For example, everyone in division X between 1/1/24 and 12/31/24.Emily 250 hoursShelby 327 hoursI want to add both the ILT and elearning times together. Thanks!

I have a few ILT events that show “exclamatory” marks next to them indicating a warning . Is there a way to find out which events have these warnings on them?   

I am creating a custom page and am trying to upload an image as a header in the content widget. The image uploads to the widget but will not display after I click on the Save Changes button. I have tried numerous times. I get no system errors, it looks like it accepts the image, but it is not displaying the image... What am I doing wrong? 

Hi all.I have no idea if this is a Docebo or Storyline issue but I uploaded a SCORM from an SL file that seems to work okay unless you quit then revisit it later. When that happens it gets this weird grey semi-transparent overlay that you covers all the buttons so you cannot click on anything.I suspect it could be a Storyline issue but I’m really not sure at this point, i’ve never seen it before. It’s a file that I originally created, then sent to someone else to work on, who then sent it back to me to fix a couple of issues. so there may be some weird triggers or layers going haywire. But this is just a guess at this point.Has anyone seen this behaviour before? I’m going to start troubleshooting presently but if anyone has experience with this issue, maybe you could point me in the right direction.Thanks!

From time to time we have external contractors coming in to complete work on our factory. I want to begin doing some quick/basic safety guidelines. Does this really require them to create username etc. or is there a way to manually add their names without creating accounts?

Hi EveryoneIn the Training Certifications and Retraining Learner Guide it states:“Renewing with Other Courses or Learning PlansIf you cannot retake the same course to renew the certification, when you click on:Renew Certification on the page of the course or the learning plan or Renew Now on the Certification tab of the My Activities page, or Renew on the Certifications to Renew tab of the Task List widgetyou will land on the Certifications & Retraining tab of the My Activities page listing the courses and the learning plans you can take to recertify. Click on the course or learning plan card to start the training.”We have a few courses where recertification requires the completion of a different course.How do I set this up so that Learners can see the recertification course when time comes for them to renew their training?Many thanks 

Hello! I’m setting up a monthly leadership training series. The trainings will be once a month, starting in January and completing in December. Team Members will be able to self enroll in the events they want to attend. This means, they could come to January, but don’t have to come in February. We don’t have the set dates for February - December. Which do you feel is the best way to set up this training series:We set it up as 1 ILT per Month (January is one course, February is one course, etc.)  We set it up as 1 ILT for the whole year, setting up each month as their own session, just not setting a date until it’s scheduled. Only issue I’m seeing with this is how would we allow them to be enrolled in all sessions. Would this be something we’d have to manage at the admin level? Or is there another way we can do this?Also open to additional ideas or best practices for how to set this up so that it is the best experience possible for our end users. Thank you in advance!

Good Day All ~My organization has implemented the new player in our staging environment, and soon will switch to the new player in production. I’ve been testing for a few weeks now, and this week noticed that the course syllabus was collapsed in random courses. I haven’t found a pattern to indicate why it’s happening - I initially thought it was only occurring with courses that I had completed, but that behavior is inconsistent. I’m also leaving the syllabus expanded each time I exit these courses. As a note, Syllabus Visibility is set to “Show the syllabus when learners access the course” globally in Configure branding and look, as well as within each course.Curious to know if anyone has noticed this behavior as well. Any insight would be appreciated. Thanks in advance. 

Is there a way to automatically assign users to a certain branch?

I am working on creating an E-Learning Safety Orientation program. We have a GMP policy due to food safety. I am being told that for the GMP policy we need an actual signature and that a “course completion” status will not suffice. Is there an easy way to add an E-Signature to the training material?

Did anyone else notice this little icon appear with the switch to the new course player if you have links in your course description that are set to open in a new tab?Is it possible to get rid of this? 

With all this buzz around OpenBadge and another question about Credly, does anyone use Accredible? and does anyone know whether Docebo has plans to add this to the apps menu?

We have a course that is 4 meetings over the course of a month.  What we were thinking was that the Session would be “January 2025” and the event would be the specific meeting dates.  The learner has to attend all of the meetings to get credit, but it doesn’t seem like I can force them to enroll in all of the Events. Do folks have a suggestion for how best to manage this?

I have all our employees separated into various groups. i have not made it that far into the software but is it possible to show session completion rates based on the user group?