Product Q&A

Ask questions and get answers about Docebo products.

  • 2,104 Posts
  • 8,109 Replies

2104 Posts

D
Helper I
dianex.gomezHelper I
asked in Product Q&A

Are you using Enrolment Codes?

I am looking at the different ways to enroll users in a course and have found subscription codes, enrollment links, and enrollment codes. From what I have leanring about enrollment codes, I don’t see the value of them. If you are using enrollment codes please let me know what value you are getting from them. 

5
lrnlab
Hero III
11 months ago
T
Helper I
tommyVanHelper I
asked in Product Q&A

How to see who enrolled someone?

I just had a course suddenly intake over 400 users (all from one branch). I thought this was from me putting it into a learning plan with an enrollment rule associated with it, but no. There is no rule to that LP. Is there a way to find out who enrolled all of those people?

5
C
Novice III
11 months ago
SilentE
SilentENewcomer
asked in Product Q&A

Docebo Shape Storyboard Template

Long time lurker, first time poster :)  I’m a Docebo novice, and I’m having a Shape issue.  I’m trying to create a Shape using “Start from Storyboard,” but when I download the .csv (and open in Excel), I get this instead of the expected rows and columns with headers: I don’t see anyone else asking, so I must be missing something basic, but I can’t figure it out. Any help appreciated!

2
SilentE
11 months ago
V
vilem.dedNewcomer
asked in Product Q&A

List all users with Superadmin level

I would like to list all users having Superadmin level. Unfortunately, I cannot find any filter or information in the docs :/ 

2
lrnlab
Hero III
11 months ago
E
Docebian
elvin.torres-aliceaDocebian
posted in Product Q&A

SAML Okta (SMART) - Basic configuration Guide.

Hi everyone, I’m Elvin Torres-Alicea from the Docebo Support team and I would like to share this informational guide on performing a basic SAML Smart Integration with Okta.This visual guide will cover the steps necessary to provision a user into your Docebo LMS Platform. This guide will assume that you already have access to your Okta administrator user for performing the setup/steps. If you don’t have one you can create a free developer account as I did for this guide via https://developer.okta.com/signup/ Please see the attachment’s section below to download the document. For further additional resources into what other IDP providers you can configure with our SAML Integration. Please feel free to reference the following KB Articles:https://help.docebo.com/hc/en-us/articles/360020125199-Docebo-for-SAML-Smart-Configurationhttps://help.docebo.com/hc/en-us/articles/360020081260-Docebo-for-SAML-Standard-Configuration Feedback/QuestionsWe’d love to hear your thoughts on this guide and if

1
eleonora.maggioni
Novice II
11 months ago
adrie2784
Contributor II
adrie2784Contributor II
asked in Product Q&A

Franchisor Connections for Docebo Support

Is there a group I can join for Super Admins who work in L&D on the Franchisor side of a business? I find that a lot of solutions and best practices may work for Corporations, but are not always a good option for Franchised organizations. I would love to connect with other Docebo Super Admins in Franchising to share ideas and best practices on how to best utilize the Docebo platform for the unique challenges we come across. 

0
adrie2784
Contributor II
11 months ago
Daniel
Guide II
DanielGuide II
asked in Product Q&A

Surveys in the Central Repository

Hi all,A couple of questions about the Central Repository.If I revise a survey in the Central Repository, are the changes automatically reflected to all courses that contain the survey? If the answer to question 1 is no, is there a way to reflect the changes to all courses in one action?

3
sjennings78
Helper II
11 months ago
M
Novice I
Megan-ElasticNovice I
asked in Product Q&A

Enabling Waitlist

How do I turn on the waitlist and manage it?

2
M
Novice I
11 months ago
K
Helper I
KTJDHelper I
asked in Product Q&A

widget for renewable courses

We have a lot of confused staff members when it comes to renewing mandatory training and understanding learning plans.  All staff get attached to a learning plan with 7 mandatory e-learning modules, however 4 of the modules are to be ‘renewed’ in 2 years.  When those 2 years are up staff will be expected to go to the ‘refresher’ section to renew.If staff go back to the learning plan when some of the modules are due to be renewed, it will still say the plan is 100% complete and if they click onto the courses in the plan it will not take them to the correct renewal place, rather it will take them to the old attempt. so...my question is, can anyone advise if there is anyway of having a widget on the home page which shows when a course is due to be renewed?  I already have a button that takes them to the ‘refresher area’ but it would be great if there was a widget on the home page which listed the courses due to be renewed to surface this information. 

1
lrnlab
Hero III
11 months ago
K
Helper I
KTJDHelper I
asked in Product Q&A

creating a course as a resource

We have a 5 day leadership programme for staff.  In this programme we need course materials, chat area, ability to book a coaching session etc etc.We have built this in MS Teams as we needed to get it up and running quickly and it seemed the easiest way of being able to break down the content into ‘days’ and be able to share files via links or sharing.    ideally we’d like to have this in the LMS. Does anyone know if we can achieve something similar in the LMS?  I have had a look but can’t see any way of creating something that’s as easy to get into and easy to layout the way we want.Here is a picture.  You can see across the top we have the content broken into day 1, day 2 etc.  We can also create channels for different cohorts, and the delegates can post their own comments into the ‘posts’ area.  Can something similar be created in Docebo?  

1
lrnlab
Hero III
11 months ago
jdclark2
Contributor II
jdclark2Contributor II
asked in Product Q&A

How can I tell the difference between users who were assigned a course and those who self-enrolled?

There are courses in our compliance training catalog that are required for certain individuals and optional for others.  However, when I’m reporting completion data, I need to be able to differentiate between those who were assigned the course and those who enrolled on their own.  How can I filter out just the ones that are required to take the training?

11
B
Helper III
11 months ago
C
Helper III
Chelsy KoshyHelper III
asked in Product Q&A

MS Form on Docebo

Can an MS form be embedded in HTML training material? I tried embedding with Iframe but it did not work. Has anyone successfully embedded this?

2
C
Helper III
11 months ago
Jessica Tart
Helper II
Jessica TartHelper II
asked in Product Q&A

Power Users and Course Notifications

I am working on creating “standard” notifications that power users can assign to their courses in Docebo. We do not turn on notifications for All Courses and Learning plans because there are courses where we may not want to use the default notifications. I recently ran into a snag with PU access. I learned that for the PU to be able to attach a course to a notification, they must have access to All Courses and Learning Plans AND All Users.This restricts me from being able to give PUs access to only the courses they SHOULD have access to. Has anyone else had this problem? How did you work around it? 

6
Jessica Tart
Helper II
11 months ago
N
Helper II
ncassellaHelper II
asked in Product Q&A

Need Help with Classroom and events.

Hello,Was wondering if anyone has experience setting up an ILT course to span several days?In it’s simplest form users can access the ILT course via webinar or classroom setting.But what if you have multiple classrooms, in different time zones?And if the session is to span more than one day would you need to create a second event for the second day? So there must be at least one event for each day?Would it be best practice to add events and separate them by classroom or location? I don’t want to over engineer this, however it seems very confusing to figure out how to setup.I know it’s a bunch, but thanks in advance. 

6
KMallette
Guide II
11 months ago
N
Helper II
ncassellaHelper II
asked in Product Q&A

VILT Time_End error when importing an event

Hello, I”m having the same problem and I was wondering what the fix is? I tried every combinationof formats. I’m clearly missing something. It’s imperative that I’m able to import events on existing sessions. Most of the time the “Time_End” throws the error. It doesn’t error out on Time_Beginning column. Also how do you stop excel from putting AM PM?I even took the template that downloads and it failed using that.I formatted the column in excel as well as the cell to match what docebo requests.Can anyone assist with a work around? Or provide exact syntax and or formatting with maybe a couple of words on how you made it to work?I’m uploading the file as well. It’s just one record, because I’m trying to get it to import.Thank you in Advance!  

3
N
Helper II
11 months ago
B
Influencer I
BHDanInfluencer I
asked in Product Q&A

Do assets automatically get removed from Channels?

When we started with Docebo our account manager said that assets shared to channels would automatically fall off after 90 days.  Assets shared to channels in January are still showing. I manually cleaned up the channels. Do all assets have to be removed manually or is there a way to set up this 90-day auto removal? I’ve scoured the KB and can’t find anything that talks about the 90 days advised by the account manager.

2
B
Influencer I
11 months ago
lrodman
Guide II
lrodmanGuide II
asked in Product Q&A

Has anyone implemented PHPBB or an external Library system (pdf etc uploads)?

The base solution (screenshots) isn’t as graphically elegant as our users are accustomed to. I’m not sure if we are ready to upgrade to Discover, Coach and Share, so I’m exploring options.

0
lrodman
Guide II
11 months ago
K
Helper I
KTJDHelper I
asked in Product Q&A

Manager reports - making button obvious

I’m encouraged to the see the columns in the manager reports tidied up.  If we could choose the columns then that would be fantastic...but every little helps i guess.My question is about the reports button.  nearly everyone i speak to didnt even realise there was a reports tab when viewing their team.  Is there any way (perhaps by using CSS) that we can make this tab a bit more obvious?  

0
K
Helper I
11 months ago
dr.reinhardt
Contributor I
dr.reinhardtContributor I
asked in Product Q&A

VIdeo stopping when clicking outside window

I hope someone can solve this!Our users want to take notes while watching the course videos. They either were opening a PDF or word document and tooknotes while watching the videos.But now, we are having complaint that they can’t do it anymore as the video stops as soon as they click outside the LMS window. Any idea how to fix this?Thank you :)

1
paolo.gaioni
Docebian
11 months ago
aswartz
Helper I
aswartzHelper I
asked in Product Q&A

Hide 'change password' from profile panel widget

Hi there,Does anyone know if it is possible to hide the ‘Change my password’ link from the profile panel widget? It doesn’t seem to be an optional setting but is it possible through css? Thanks,Aimee 

13
aswartz
Helper I
11 months ago
J
jkolkoNewcomer
asked in Product Q&A

Ability to completely overhaul php, html, css?

Hi - Is it possible to edit the actual php/html/css behind the product (as one can do with Wordpress or Drupal), to completely overhaul the way the product looks and feels?  Thanks -

8
gstager
Hero III
11 months ago
B
Helper III
Baskaran venugopalHelper III
asked in Product Q&A

Remove courses for inactive user profiles from displaying in admin tasks and reports

Hi, how could I Manage the courses for Deactivated user profiles?We have a situation where user profiles get deactivated, the enrolled courses are still showing as due/In progress in our Admin task widgets in our Docebo Landing/Home page.Our Power User admins were seeing the Inactive users course details for an action item. How you manage the courses from Inactive user Profiles? Are you unenrolled them from the courses?  

10
Allan
Novice II
11 months ago
steveninfinger
Helper III
steveninfingerHelper III
asked in Product Q&A

Product Roadmap

Does Docebo post their product roadmap for year anywhere? If not, would they be willing to? I know that’s a slippery slope because things can change, but it’d be super helpful to get a high level idea of where your team is planning on going each year, and then see the next year around Q4.  It’d really help us in planning our own internal roadmap (also flexible and tentative.)  If this doesn’t exist and makes more since for an idea, I can post there.

1
Allan
Novice II
11 months ago
T
Helper I
tommyVanHelper I
asked in Product Q&A

Integrating Microsoft Forms or another survey app into Docebo

Hi, I’m in the process of developing a new course request collection technique. Right now, we are using a formatted word document to collect the data we need to build courses. While this works, the docs tend to disappear in outlook folders a week or so after the request is made. We want a centralized request forum. While we could use survey monkey, Qualtrics, or Forms, I was wondering if there was a way to integrate something like this directly into our customers’ dashboards? Has anybody done this? 

7
Allan
Novice II
11 months ago
J
Novice I
joshsandersonNovice I
asked in Product Q&A

Printing or Downloading an entire question bank

Can I print out an entire question bank for review rather than having to go question by question with a SME looking over my shoulder.

1
Annarose.Peterson
Hero II
11 months ago

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