Product Q&A

Is there a way to take videos “out of a course” and move them or assign them to a channel? We are redesigning some pages and I want to use the channels widget to make videos more accessible. Re: screenshot - I would like this widget to display all of the videos inside of this course.  

Hello all, I’m wondering if there is any way, or if anyone has a workable method, to pull how long each user took to complete each assignment within a Course? My team runs a 3-5 week New Hire ILT Course and I want to try and pull individual completion times to gain some metrics on how long it is taking for each course to be completed on average for lesson planning. I haven’t been able to find a decent way to do this other than opening each individual assignment/module and then manually calculating duration based on the completion vs start date/time columns. Any help is appreciated, thank you so much! Jeremy

Hello all, I’m wondering if it’s possible to have users enrolled in the same VILT session, but each user has different Courses assigned to them. For example, VILT has 2 users - A and B. User A is enrolled in the VILT with Course option 1, and User B is enrolled in the same VILT but with Course option 2 so that both can access the same Zoom link for attendance tracking? Thank you! Jeremy

Today was the day! Our team went live with our first instance of extended enterprise!! I want to give a special thanks to @KMallette for being our guiding light on this project, and @dklinger and @pmo for all of their contributions toward this success. Couldn’t have done it without your help. My question: When users go to the old URL, in this case lms.flpps.org , they can still login to their branch and see their pages. Is this supposed to happen. When logging in at their new EE (lms.flacra.org) everything also works there. I just don’t want them to even be able to view the old site. Is this possible? 

I have a PDF file that I would like to share as an Asset so they can download and print it, but it keeps uploading as slides. I've been told slides are the only thing supported as an asset, and a PDF can't be an asset.  If that is the case, do people convert their PDFs to better work as slides so users don’t have to scroll?  If I wanted it to be slides, I would have DESIGNED it as slides!I want to be able to add a widget to the homepage that allows them to click and download the file. I don’t want to require they open a course (which some find intimidating because “they are too busy”). We try to keep the widgets dynamic, spotlighting tips and tricks, best practices, new release information.  Sometimes I link them to a special review course, but sometimes I just want them to download the PDF.  Since I can’t link directly to content in the Central Repository, I thought Assets would be the answer!Do I have to send them into a course just to download a PDF?

Anyone come up with a easy-to-manage workaround for the Manage Page page to find which menus a page is attached to?Currently I am putting the name of my Home page (the code) into the description, and/or impersonating a user who I expect to use that page (which is a whole other process in itself)I have added my vote to the Idea already.

Hello amazing Docebo people...I have received a request to add a survey after every training material in a course (and for a lot of courses - over 100 courses).First thing that comes to mind is creating a survey in the central repository and reusing it, right...makes sense. But if I have to add a survey for each training material, then I need multiple surveys in the central Repository since I can’t add the same training material to any one course. Not necessarily one survey per training material, but one for the highest number of training materials I would have in any course (right now that is about 7, but could go higher). Survey 1 Survey 2 Survey 3, etc.Then put Survey 1 after the first training material, Survey 2 after the second and so on...Another thing - having a training material in the central repository named in a way to keep in straight in all courses also is a challenge since I can’t rename the training material in the course to be unique. So using 1, 2, 3, etc. is not great

We currently use the automation app to update/bring across our user data from our HR system (MHR/iTrent) at 2am-ish every morning. This transfer includes new starters who come across as new LMS accounts on their start date.We were hoping to grant LMS access to new starters prior to their start date so they could complete certain elearning modules, but have been told by MHR that this cannot happen via the automation app as new starter records prior to their start date are classed as applicant records and will not be created in the LMS?From what they are saying, it sounds like a Docebo issue and they have suggested I raise this as an idea on the Forum.Before I do this, has anybody else managed to do this via automation? We do not want to create accounts manually as we are a Local Authority and have a lot of new starters coming over to the LMS every week!

In the User Personal Summary Report, there is total hours.However, when I extract training material time (sec) from Custom Reports, the value is much higher than the Total Hours in the User Summary Report.Suffice to say, I divided the training material time by 3600 to change seconds into hours. Despite this, the number I get is marginally higher than the total hours represented in the User Summary Report.For my account, total hours on the User Personal Summary Report is equal to 214 hours and 4 minutes. However, from the extracted Custom Report, my hours are around 608.I would like to know why there is variance between the two and if I’m making any mistakes in how I get my time?

Hello! My platform pulls in user data from our HR system, which we use to automate group assignment.Is it possible to create group conditions based on null, blank, or empty values? By default, the system doesn’t allow it, but if wonder if there is a sneaky workaround for this. Our contractors are entered into our system with null values. If I can create conditions based on null values than I could create groups to separate contractors and everyone else.Assign to contractor group if X field is equal to null. Assign to everyone else group if X field is not equal to null.

Has anyone else experienced issues with mass enrolling users into a Learning Plan and having a large portion of the users not getting enrolled into the courses within that plan?  I just enrolled ALL of our employees (2000+) into a compliance course learning plan that contains 3 courses.  It showed all users were enrolled in the plan, but when I looked at the individual courses, only about 1000 were enrolled into each course (same number for each of the 3 courses).  I was able to go into each course (thankfully it was only 3!) and enroll everyone from there.To go along with this, we also have a notification that should have gone out upon enrollment into that Learning Plan.  When we tested with a small handful of users, the enrollments and notifications worked perfectly.  But I have had a lot of people saying they never received the notification (which contained all the info and instructions about the required courses) when we did the mass enrollment.  I am wondering if those that did no

Is it possible to use the API explorer to remove visibility from catalogs?We have used API explorer to add visibility to catalogs, but we must now remove a group’s visibility from many catalogs.For example, “Branch A” users can see catalogs 1 through 100. We now want catalogs 1 through 100 to NOT be visible to Branch A. In other words, we would unassign visibility of catalogs 1 through 100 from Branch A.Is this possible with the API?Example of batch adding visibility:Thanks for any info!Kristen

If I create this mobile app… and then my company decides we need to use a different email address a different name can I change it?  I want to move forward with the app… but if I build something that can’t be changed later on I’m going to regret it… any idea if the email associated with the app and the name can be updated if needed later on?   

Hello Community, I’ve seen this asked a few times and the solution has been suggested to use the native URL - kinda works until you want to create content as an admin, then all the hyperlinks are not created with the vanity URL but with the native one which breaks the flow for end users. Has anyone managed to find a way to bypass the SSO page with a vanity URL redirect?

HI there,Does anyone know if we can set up Microsoft TEAMS breakout rooms participants in advance for upcoming courses.  It is really tricky to wait until everyone arrives into the class and then assign them to their groups.  If the course is small or if I could auto assign it isn’t too difficult.  But, we have some courses that have different teams that need to be together and I need to manually add each person to their specific room.  The way Docebo Teams is set up now, I can’t assign the participants until the class has started and the participants are there.  Has anyone been able to do this?

We often utilize the “invite to watch” in Coach & Share, but often, we wish we could narrow down our invite to specific groups and not have to invite everyone. On the flipside, not have to select individuals one at a time manually either. Is there a way to invite “groups”?

Hi allIn the new player the course syllabus displays down the left of the screen but each scorm module has the title and SCORM written underneath. Well none of users know what the hell SCORM is so I want to change it to read “Module”. I changed everything in the localisation tool I could find that had “SCORM” but it doesn’t update. Any of you clever people know how I can change this? 

Greetings! Can anyone share how to fully unenroll from a course as an Admin?I’m able to unenroll, but all the course content is still showing as completed.  Thanks!

We are using points and badges in our system as a way to track compliance and to build toward qualifications. FOr example to remain qualified a student has to earn X points.  We were hoping that one of the point activities could be attending or viewing webinars within an ILT course.  We created an ILT class, with one session and then multiple events. One session because attendees can’t enroll in multiple sessions.  We were hoping to generate points based on attending an event. However I can’t find a way to add any badging or points to an ILT event based on attendance, only completion of the course.  Has anyone tried to track event attendance with a point value?

Is there an option to unenroll users from a Session if they did not attend?  We continue to have issues where users were not able to attend the original session they enrolled in and it is a time consuming process to have to instruct them how to change or unenroll / re-enroll into a new session.

In our current project we have some optional ILTs. Some users may find it useful to attend sessions again after they’ve already completed one. Once they completed one session I want them to see all options again right away without having to click “Change session”Is it possible to auto-unenroll users from ILT sessions so they see the same thing as before they’ve enrolled into a session for the first time?

Hello Community,We are prepping to move to Docebo in the next couple months. I was curious if anyone is using the Central Repository to store training manuals or performance supports documents like job aids. Most documents would be in PDF format. Currently we are storing these types of documents in SharePoint. Thank you in advance!

Is there a way to have a widget image that goes at the top of each page - homepage, catalog pages, course pages that can be used to notify staff that notifications are off/system administration is being done? I don’t want it on just the homepage, because often people are using enrollment links and going straight to the course page. When I need to do bulk attendance, I’d like to be able to plan for system administration to take place during a certain time and somehow notify staff if they’re in the platform. I am not very good at backend coding CSS, HTML, etc. Thanks!

How do I print a card with the user’s login credentials?

Where do I find the printable list of usernames and passwords?