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Product Tips & Tricks

Share your tips, tricks, and best practices with the Docebo Community. Don’t let that knowledge go to waste… Share it with the world!

481 Posts
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481 Posts

KMalletteHero I

asked in Product Tips & Tricks

Assigning the Admin dashboard to Power users

I discover this morning that the Administrator’s Dashboard can be assigned as a permission to power users (YEA!!!!), but that the default is to not include any reports options on that page. I’ve assigned the power users to branches, catalogs and all visible courses and learning plans. I can’t figure out how to assign reports to the power user in the Power User Profile.What am I missing?

Lisa DInfluencer III

asked in Product Tips & Tricks

Course approval by power users

We have set a group of power users that have on their homepage the approvals widget and so are able to authorise the user groups that they have jurisdiction over onto courses when requested.We are however having an issue with courses that are fully booked. The PU is not able to simply approve the request, the request remains there on their widget until someone from the admin team moves the user onto another date or deals with their request in some other way.Does anyone have a solution to this?

SalvoInfluencer III

asked in Product Tips & Tricks

Hi all.I want to create a series of small training delivered via email through the LMS.is there a way to automate this?Learner would enrol into trainingEvery week an email would be delivered with different topics Has anyone managed to create something like this?

DHofCMNewcomer

asked in Product Tips & Tricks

managing notifications

Hello, I am making a notification to enroll member in a course.We give credits to each course, because our students collect these credits after they followed the course.When we enroll students, we want to inform them, how many credits that the course is worthy.But I can not find the short code voor credits. Can anybody help me. Thank you in advance.

DanielHero III

asked in Product Tips & Tricks

What terms do you use to describe the various sections of an E-Learning course?

Hi all,I was hoping I could get your feedback regarding the terms you use to describe the various sections of your E-Learning courses in Docebo. We’re about to release a long course consisting of about 50 videos organized into 5 separate folders and I’m wondering what term to use (if any) to describe the 5 folders. Currently, we’re calling them chapters as shown in the example below, but I’m not sure this is the best term to use in an E-Learning context.Chapter 1 - Operation panel

roberto.moscatelliDocebian

posted in Product Tips & Tricks

What happens when switching off the Linkedin Learning integration?

Hi everyone, Roberto Moscatelli from the Docebo Support team here and I want to speak a little bit about Linkedin Learning integration (LiL for short) The following article provides some answer related to “what happens when switching off Linkedin Learning” Generally, if the LiL integration is turned off, the courses and learning objects shells will still be there in the LMS. When the user tries to play a LiL course from the LMS, he won't be able to access it through the SSO Authentication.Here below you can find some details about removing LiL. What will happen in the Docebo Platform once the Linkedin catalog is removed? You can’t access the Linkedin Learning Admin interface anymore unless you reopen the connector. The File stored in the LMS will be still there in the created courses but basically the SAML authentication fails asking for the user credentials. If the user is no longer allowed to access the material, he/she can’t continue his training if the courses have not been manuall

dklingerHero III

asked in Product Tips & Tricks

A daily report of the completions that happened yesterday

Howdy….lets say I want to send a team a daily report of what completions happened only yesterday.I know that I have these functions:I can change the enrollment date back to all dates - but to achieve what I am describing - is that doable as shown???

asked in Product Tips & Tricks

Struggling to create a vILT session

Hello!We are just one week into our launch, and I have a webinar that I’m struggling to create, It is a multi-track webinar where the tracks share the first and last session.Webinar StructureWe have integrated Zoom, and I am scheduling this for the facilitator’s zoom meeting account.However, I have found no way to have the first and last session shared by all three tracks. When I create one session for each track, I end up with three Kick-Off meetings and three wrap-up meetings scheduled at the same time, but with three different meeting linksI tried making each meeting a separate course in a learning plan, but then when users register for the learning plan, they have to go into five different courses to select the session they want to attend (even though there is only one choice for each course).I want the learners to register for one session, and be automatically registered for all five events correctly based on the track they choose.Anyone have any ideas? I’m really stumped by this,

KatieDInfluencer I

asked in Product Tips & Tricks

Tracking Professional Licenses

I have a customer that wants to track users’ professional licenses within the system - kind of like External Training but to distinguish additional levels of attainment.Has anyone else had a need for anything similar and how did you achieve that?

willingworthInfluencer III

asked in Product Tips & Tricks

Ongoing Elearning Course

TL;DR - I am looking for suggestions or best practices on delivering an elearning course year round with content that is regularly added to it, or direct advice not to do it this way.--We are looking at an elearning vendor whose model is to create and deliver a training once a month. These micro-learning modules are 3-5 minutes long with 4 quick-check questions at the end.We’re considering whether we should deliver these in one course and add the training materials to them over the course of the year, or if we should make a new course every month and enroll all folks in them month to month. The tricky bit is that we will have to account for new hires as well as all current employees. New hires will always get a consolidated course with 4-5 foundational modules and then get put into the monthly sequence.My concern with running this in one course or many courses is mainly around reporting and tracking. I think that one course is consolidated and much easier to track, but will the learner

hilary.krottgonzalesDocebian

asked in Product Tips & Tricks

Assigning Power Users Course Categories?

Docebo Support here!I wanted to create a post to create some visibility for other clients in case they are unaware of this feature for Power Users.For Power Users with permissions to create courses they are also able to assign those courses to Categories within the course management.However, without the power user having the assigned resource under their course resources tab they will not be able to do so.

tdconnellyDocebian

posted in Product Tips & Tricks

Improvements to the platform login flow

I have a client who has an external & internal use case which leads them to having two different types of logins. For their internal users they sign in via SSO and external users login with Username & Password. It seems that the users often confuse the two logins which creates frustration.One idea was to modify the login page so that when user clicks the login button, they are prompted to select their user type and redirect them to the correct login page either SSO or Docebo. Has anyone else done this before? OR has anyone else experienced this and have recommendations on what they have done?

hchewniHelper I

asked in Product Tips & Tricks

Employee Introduction to Docebo & Good First Impressions

Hey everyone! Since September I have been configuring the back-end in a new Docebo instance for a company that has never had an LMS before. My attention has now fully shifted to UI/UX in preparation for our Soft Launch and I would like input on a few areas. I know answers will likely vary depending on whether you were configuring an LMS for the first time at your company or transitioning from an old platform to Docebo. Did you release with the stock Docebo pages and menus, heavily customized, or a mix of both? I think some of the stock pages are fine, but others could be condensed to create a more simplified menu. If you’re particularly proud of a page you designed, and don’t mind sharing it, I would appreciate seeing it. What was your use of channels like on day one? Did you have a lot of custom channels set up with content created? Did you have experts identified and assigned to them? Were the initial experts the LMS team or had you trained others in the org on the expert functionali

AlanGuide I

posted in Product Tips & Tricks

Uses for Enrollment Additional Fields?

Hello everyone!I have recently discovered the existence of enrollment additional fields and am looking for some inspiration for how to put them to good use. Does anybody use them for creative solutions to problems?

Kritsada WeerathaoNovice I

asked in Product Tips & Tricks

Sucess with using Docebo for external customers?

Hi, In my organization we are working with Docebo for internal training of our sales team in our product. It´s have been a great sucess and their enhanced knowledge of the various products has been beneficial in upscaling the sales in the interaction with customers = more product knowledge creates more sales. We have tought about evolving the platform even more and using the platform for external customers, customers our sales team meets, so they can gain knowledge about the products they are (hopefully) going to buy. My main concern is how we can motivate customers to visit the platform. My question is if any in this community has been through that process and has some remarkable success with it and wants to share some thoughts and reflections on how the process could look and how the design of the platform can look. We were thinking about creating different landing pages and so on.Thanks in advance.

ncassellaHelper II

asked in Product Tips & Tricks

How do you format excel to load exported reports directly from Docebo and with a header?

I added a header to an excel file and saved it to xlstart folder. When exporting a report from Docebo the workbook opens, however so does another excel sheet with the report in it. Is there a way for Docebo to use a custom saved excel file that includes a header?As always thank you for your time!nc

dklingerHero III

asked in Product Tips & Tricks

Course URL best practices - for those that are slower

What is the best way to avoid those wicked 403 permission errors with course links?Is there a best practice?We are not working with an SSO.It wont hurt the person to be autoenrolled as well (and I know that i can use the social link to support that).

aangleNewcomer

asked in Product Tips & Tricks

Weekly Training Format Recommendation

Hello,We’d like to create a view for users that showcases material for each week of training on a single page. Is there a recommended setup?Example:Week 1 - Read ABC ArticleWeek 1 - ABC LabWeek 2 - Read DEF ArticleWeek 2 - DEF LabNote: We would like to restrict users having access to future weeks until scheduled to release material.

TaviaRitterHelper I

posted in Product Tips & Tricks

What video editing software are you using to add content to your LMS?

I’d love to know what video editing software everyone is using. We have a very sophisticated production team that produces a majority of our videos, but also have a ‘tech’ side of the house to create live-drive videos that help our learners understand the technology offerings available to them. We are currently using Camtasia to do the screen recording and while it’s been great for our teams who are spread across the US, I saw this month’s February 2022 Release Video and fell in love with the chapter markers… which inspired this post. What are you using to create video content you share in your LMS?

pravinaNewcomer

asked in Product Tips & Tricks

Volunteer/Employee Engagement

Hi!As background, we have our LMS under one domain and are using the sub-domain feature to create different “platforms” with customized links for external organizations to use. They can use their platform however they like (for volunteer learning/staff learning/client learning etc). Their platforms are managed by a designated power user who is affiliated with their organization. Right now we have gotten a few requests to use the platform for volunteer/staff engagement. So I was wondering if anyone would like to share few ideas as to how the LMS can be used to influence, retain, and increase volunteer/employee engagement (through discover coach, & share, course modules, gamification or any other feature you are aware of) in relation to sub-domains.. I’ve been on the platform for ~3 months and so I’d be interested to know if anyone has used the platform in this way/ if you have tips & tricks regarding retention and engagement.

steveninfingerHelper III

asked in Product Tips & Tricks

Scrolling Side to Side when Previewing Reports

I’m sure this is something simple I’m just missing, but how do others scroll side to side when looking at previews of reports? I’ve used the left and right arrow keys, but it’s not very accurate and delayed. Is there a scroll bar or button that I’m just totally missing?

abhijeet.dalviContributor II

asked in Product Tips & Tricks

Heatmap tool in Docebo

Hello Everyone, How can I implement any heatmap tool in the Docebo? For e.g Hotjar. Has anyone tried to implement google tag manager script in order to use a heatmap tool? Thank you.

dklingerHero III

posted in Product Tips & Tricks

Deeplinking to pages

Was thinking about deeplinking into Docebo and a reasonable practice in the past was to link to a page with a catalog on it and avoiding links to courses.Any thoughts on that as a better practice?I know at times we will lose that discussion...but I am curious if others have felt some of the course gotchas as well (people coming back with errors when developing a link to a course).

willingworthInfluencer III

asked in Product Tips & Tricks

Automated Time Zone Management

Has anyone figured out how to manage time zones automatically for users?This thread about APIs and Power Automate seems to be the best shot at it, but I am not a M365 institution.

nicole.romanInfluencer I

posted in Product Tips & Tricks

Users can't find the Join button for ILTs

For our ILTs we only schedule a single Zoom session. We’re finding that users are having some trouble getting to the Zoom meetings because they do not think to click on the session information to find the “Join” button. They usually just scroll down to the description and assume that the webinar is unavailable. Is anyone else experiencing this issue?Any suggestions for workarounds are appreciated!

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