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3218 Posts

C
Contributor II
CDoergerContributor II
asked in Product Q&A

Classroom locations - visibility

I have three Power Users performing the same tasks in Docebo for ILT. There is one big problem we have encountered: they can’t see each other’s entries for classroom locations. Because they are all managing customer events (i.e., ILT training), it would help if they could all see all classroom locations.How do we avoid  a massive amount of duplicate locations?

4
E
Novice I
14 days ago
K
Novice I
kfoleyNovice I
asked in Product Q&A

Updating user information

Every time I go to update a user’s information, makes me reset their password. Is there a way around this?

1
lrnlab
Hero III
14 days ago
C
colvinek0602Newcomer
asked in Product Q&A

Udemy Courses as Training Materials

We are creating certifications for Data Science. We have pushed some Udemy courses from our Central Repository as training materials in each of the certifications. However, we cannot get the Udemy courses to work. We keep getting the “inpobrms.udemy.com refused to connect” error. Why is this? Has anyone else had this problem? If so, did you find a solution and what is it. 

0
C
14 days ago
H
Novice I
hannah.hansfordNovice I
posted in Integrations & APIs

Pros and Cons of Google Drive API

Hi Folks, New to Docebo and currently deep into exploring Docebo U, and the Knowledge Base. I’m interested in the Google Drive API and would love to hear your experience of using it. What do you use it for? How has it helped you? What limitations have you found? My use case is something along the lines of: various internal content creators can use templated docs/slides etc. and upload them direct into the Central Repository, ready to pieced together into a course.Thanks!

1
sfrost
Helper I
14 days ago
T
Helper I
tommyVanHelper I
asked in Product Q&A

API Can't Bulk Enroll Users From Specific Extended Enterprise Domains

So I believe I’ve uncovered a bug. When bulk enrolling users via the api, it enrolls those users from your root https://xxxx.docebosaas.com domain. If you are using automated groups coupled with enrollment rules to trigger enrollments, that all works well. HOWEVER, if you have a notification that uses a short code, say [course_link], and you want that notification to generate at enrollment into the course, the course link spits back the .docebosaas.com domain, not the extended enterprise in which the users belong. Why? Well, I believe it’s due to the fact that the user who has a connection to the api is logged in at root, thus when the automation (group and enrollment rules) trigger, they are doing so from that root domain. Why is this a bug? The notification should not be tied to the uploader taking the action, but instead to the location in which the notification is built. I have been offered no workaround or solution to this issue by Docebo support, and have spent a fair amount of t

13
T
Helper I
14 days ago
C
Novice II
cfriedmanNovice II
asked in Product Q&A

Tracking Quiz Attempts

Hi Docebo Team! Curious about quiz tracking. After some digging I’ve found that Docebo only stores the most recent quiz attempt score. I am wondering if there is any data stored about how many times it takes a user to pass a test? Use Case: We are setting our accepted passing score to 100%, and are wondering if we will be able to see how many attempts it takes users to reach the 100% score (User A took 4 times to pass) Thanks for your help!

12
kgmeloy
Contributor II
14 days ago
T
Helper I
tommyVanHelper I
asked in Product Q&A

Managing Performance Reviews in the LMS

Does anyone have any ideas for managing performance reviews as part of the LMS. So far our team has come up with Observational Checklists (hence OC) assigned to managers. The problem with this is you can’t reassign an OC to your direct report once you, the manager, has filled out the OC. In addition to that, a lot of agencies have compliance requirements that state the performance review has to go to HR for approval there too. So we have a three step process using OCs, but it seems clunky and honestly confusing for the users. Does anyone have a better solution for handling annual, bi-annual, quarterly, and perhaps even monthly performance reviews? 

2
K
Helper I
14 days ago
Salvo
Influencer III
SalvoInfluencer III
posted in Show & Tell

Mid year performance review

It’s again that period of the year where the mid-year chat or performance management are starting.If you don’t have a system in place, you can use Docebo to track and monitor your team member reviews.This will allow the HR team to be on track with everything, including paperwork storage and completion.We launched our PM in Docebo this year.Give me a shout if you want to find out how to get started.   

8
K
Helper I
14 days ago
Stephanie Dreiling
Helper III
Stephanie DreilingHelper III
asked in Product Q&A

Excluding individual Courses in Learning Plans

We are in the process of updating a few of our Learning Plans. I struggle with creating a bunch of new ones (because filters and sorting isn’t ideal). Anyway we have run into an issue where the majority of our staff all need our New Hire Learning Plan, however, we have one course in there that some will not need. Because the course is in the Learning Plan, we can not enroll the individuals from the plan, and we can’t suspend it, or the Learning Plan will never be “completed”. How do you all get around this? Do you have different Learning Plans for everything? Do you enroll the one single course outside of the Learning Plan for those that need it? Looking for options! 

14
Tsifotidis
14 days ago
lrodman
Guide II
lrodmanGuide II
posted in Product Q&A

Anyone else getting user error reports from the new course player?

Seems that the new course player / LP player may be bugged? I tested with a small group of users.   

6
Annarose.Peterson
Hero II
15 days ago
kferguson
Contributor II
kfergusonContributor II
asked in HTML & CSS

HTML Widget Padding

Hello, I am trying to add padding within the HTML/WYSIWYG widget and for some reason no matter what I do it will not work.  Anyone run into a similar issue?  Anyone have some code that I can drop in to reflect some space between the words and border?  

2
Allan
Novice II
15 days ago
mgalvin
Novice I
mgalvinNovice I
asked in Product Tips & Tricks

Creating an Assignment "Survey"

We want to issue a “survey” to our users that requires a manual review before a manager assigns a Pass-Fail to the survey results. Is there a way to embed the survey training material type into an assignment? Or make a survey an assignment? We thought about issuing the survey questions on another platform and embedding it via iFrame, but the review process wouldn’t be ideal since our managers would review survey results off Docebo and then login to Pass/Fail users. 

4
C
Helper II
15 days ago
monica.cheek
Contributor I
monica.cheekContributor I
asked in Product Tips & Tricks

Session/Event names

I have searched in Community and found some posts but wanted to see if there were any updates.We offer sessions in several countries (Europe, London, Australia, and the US).  We have users that are just not grasping that 12:00am is not 12:00pm.  We use to say the date/time and put Australia friendly but that text was frowned upon eventually and we wanted to indicate differently.  I even use to use EST 12:00am / AEST 10:00am but then it can be confusing for the notifications as well.Any suggestions?  Thank you so much!!!

5
Stephen.Barton
Helper III
15 days ago
S
stephanie.pankewiczNewcomer
asked in Product Q&A

CSS for catalog widget - hide details everywhere

Hello! I’m looking for CSS support in eliminating the details from the course cards in the catalog and learning plan. For example, I’d like to remove the footer, type description, and language. I’ve checked fark.tools and there is nothing included regarding these items. I’ve also found a thread elsewhere where someone mentions doing this but the code provided does not work when I adjust it to apply to all pages and all course widgets./* Hides 'new' status on course tiles */.ui-badge-status-wrapper{   display: none!important;}/* Hides enrollment status */ #doc-widget-156 .item-status-box{    display: none!important;}/* Hides Course type */ #doc-widget-156 .type-box{    display: none!important;}/* Hides language */ #doc-widget-156 .course-type{    display: none!important;}/* Hides tile footers */ #doc-widget-168 .ui-card-catalog-content .ui-card .ui-card-footer{   display: none!important;}​​​​​​​

3
C
Helper II
15 days ago
monica.cheek
Contributor I
monica.cheekContributor I
asked in Product Tips & Tricks

"What instructor is assigned to what session/event" Type of Report

I have searched and consulted with Docebo on this one.  We put our instructor names in an additional field.  Within the course properties > details - What is the benefit of putting the name of the instructor in the session instructor field?  Is there a report that exports that info?  The reason for my ask is that we had double-booked an instructor for the same date and time without knowledge.  One of our other instructors saw the conflict when she was pulling her attendance info for the 2 days.  I tried to find a report that would give me what instructor is assigned to what session/event and couldn’t find anything.  Support gave me a work around; however, it’s not a pretty export and I have to do some major clean up.  Just wondering….thanking you in advance for your input and insight!!

1
lrnlab
Hero III
15 days ago
kgmeloy
Contributor II
kgmeloyContributor II
asked in Product Q&A

Notify user when they are eligible to re-take an exam

We’re in the process of moving a software platform certification exam from an external service into Docebo. I’ve got it working and after some hiccups with reporting, I’m quite happy with how this will work.  If they fail the exam, they can’t re-take for 30 days, and I’ve got that set up in the course. What I can’t figure out though is how to automatically notify them when that time has elapsed and they’re able to try again.  I’ve dug through articles and the notification documentation and can’t find an answer.  Any help would be much appreciated!

3
lrnlab
Hero III
15 days ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop

Unofficial Docebo Community Roundtable #3 - Time for Show and Tell

Back by popular demand? We are preparing to conduct a third round Unofficial Docebo Community Roundtable event. This time the theme will be about Show And Tell.What you need to do now is to open your calendar and reserve Friday April 28th from 10-12PM (ET) to join us as we network and collaborate.InviteFor those not comfortable sharing their detail via a form? DM me for more detail and I can share the invite.Looking forward to seeing and hearing from you.Note - we are looking for presenters that are open to sharing any of the following experiences from their platforms and open to doing a walkthrough of the use case that lasts at a maximium of 10 minutes.Front page experience Onboarding experience “Walk the Catalog” experience Channel experience DCS experience Gamification ExperienceOne more note - I just got a note there is a technical issue with the invite link - I am working to get up an alternative in the next few.

14
L
Contributor I
15 days ago
B
Helper III
Baskaran venugopalHelper III
asked in Product Q&A

Best Practices for Skill Management

I’m working on understanding the My Skills feature and trying to leverage in our organization.Anyone could you please help me with the below questions. In Skill Management - I can see Platform Catalog and the other catalog mentioned our organization name but I can’t be able to add any skill sets. I have a custom set of Skill sets in our system and When I tag those skill sets in the specific courses/users, it does not show up in the learners “My Skill” channels as a recommended content based on the individual self- skill assessment. Is that how it works, or did I miss something? If non-technical user tag himself as technical skill sets, does the course will be listed to them as a recommended content in My Skill channel? If so, does it bypass the course visibility settings in course properties? how can I prevent those situations in system.  What are the best practices (Do’s and Don'ts) we should know before enabling the skills feature in organization?

0
B
Helper III
15 days ago
J
Novice I
jonas.wandellNovice I
asked in Product Tips & Tricks

Notification completed sessions by attending event

Is there any way of Docebo sending the user a notification after session is completed by attending x number of sessions that the instructor marks the user as attending?

0
J
Novice I
15 days ago
M
Novice I
Matthew.ShumwayNovice I
asked in Integrations & APIs

Pluralsight

Hello, everyone!I’m currently looking into adding IT training into our platform, and our team is looking into if there are integrations in any way, even if it’s with Connect, to pull data from Pluralsight to Docebo or even host those videos here. Unfortunately my searching is failing me and I can’t seem to find an answer one way or the other without hitting walls, so has anyone here used Pluralsight at all?

1
A
Novice I
15 days ago
Gary Jarvis
Helper I
Gary JarvisHelper I
asked in Product Q&A

List of all ILT is theresessions in the system

is there any way of getting a list of ALL ILT sessions created in the system? (I can only find reports for those who have enrolments attached.)It can be done for 1 course, but I have 250 plus I want to search to ensure my admins (located all over the globe) have entered the session correctly (before they add learners)Any suggestion (report/QB/API)?ThanksGary   

2
Gary Jarvis
Helper I
16 days ago
Gary Jarvis
Helper I
Gary JarvisHelper I
asked in Product Q&A

Is there ANY way of changing the system's default event Start, Finish and Break times. 

Is there ANY way of changing the default event Start, Finish and Break times. these have to be changed from the system default times EVERY session, It’s a mistake waiting to happen when an Admin sets up a new event.   

2
Gary Jarvis
Helper I
16 days ago
ktbadham
Helper I
ktbadhamHelper I
asked in Product Q&A

Rise Videos Cannot Enlare

I am coming across a surprising issue.I have SCORM that I built in Rise that includes a video. When I upload that SCORM the button to enlarge the video is grayed out. This button works fine outside of Docebo, so it seems to me something in Docebo is causing it to not work. Screenshot below.Has anyone experienced this? Is there a fix?

2
ktbadham
Helper I
16 days ago
KatieD
Influencer I
KatieDInfluencer I
asked in Product Tips & Tricks

How to Add Due Dates on Learning Plans when Enrolling

Hello - we have several customers who like to enroll their employees into learning plans and they want to have due dates on the enrollments. The only way I can figure how to do that is to enroll the users, and then one by one edit each enrollment to add the due dates. When our customers have to do that for 100 enrollments, they get a little grouchy. Is there a better way?

8
Annarose.Peterson
Hero II
16 days ago
S
Influencer III
simone.yaghiInfluencer III
asked in Product Tips & Tricks

Best Practice for Managers Monitoring LP's

Hi, I am looking for some best practices to help our managers monitor their teams progress. We use a lot of learning plans, with each course equivalent to each other (same course but different languages). This is a workaround for not being able to set training material as equivalencies to each other. Since the LP’s don’t have a soft deadline option, we set no deadline in the LP and set it in the course, and set the reminder notifications based on the course.Due to this set up, when an employee is past due on our terms for the LP, they still show as “looks good” in “My Team” and don’t come up delinquent to their managers, since technically they are enrolled in a LP with no due date instead of enrolled in the course with a due date.Does anyone else have to do these workaround to accommodate languages or have advice on helping managers monitor progress when they can’t see LP deadlines?

0
S
Influencer III
16 days ago

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