Learn &amp; Share

Getting Started with HTML/CSS Widget and Images

hailey.gebhartHelper III

asked in HTML & CSS

Hello! I have some experience in HTML/CSS, but not a lot in how to make it work with Docebo’s UI tools for creating custom widgets. I was curious how the rest of you are formatting and placing your CSS, the best way to incorporate images, and any other recommendations you have! For example, are you placing the CSS for your HTML widgets in the advanced settings for advanced look at feel, inserting a <style> <head> element for the HTML of your widget, or placing them in line with your HTML? For images, what is the best way to place them, and how have you gone about making sure they are visible. In addition, if anyone has a list of supported/unsupported HTML tags in Docebo, I would greatly appreciate it!

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shiran.michaeliNewcomer

How to return users to a course after completing a survey

Hi everyone, I would really appreciate advice on a specific survey flow in Docebo.In our main course, the end of the course is built as two separate HTML pages, one after the other: HTML page #1 A page with a button that links to a questionnaire (built as a survey). This questionnaire must be in a separate course, because a notification is triggered when it is completed, and it must not affect the main course completion rate. HTML page #2 A similar HTML page with a button that links to the final satisfaction survey, which already exists today. The problem:When users reach HTML page #1 and click the button, the questionnaire opens in a new tab. At that point, users leave the main course and often do not return, so they never reach HTML page #2 (the satisfaction survey) a

130

sllertsNewcomer

No Add to cart button for subscriptions

I’ve set up my subscription bundles and set up a plan and enabled publishing of the bundle, but when I go to the subscriptions page, I can select the plan, but there’s no “add to cart” button below like it appears in Docebo help.What setting/option could I be missing preventing purchase of the subscription? This is set up as an annual, manual renewal since our payment service is Paypal.

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posted in Integrations & APIs

ckujawskiContributor III

Docebo and Power Bi Connection via APIs

Hi Everyone! We’re looking into connecting Power BI to Docebo via open APIs, does anyone of you did it already and is happy to share knowledge and expertise on this subject? Thanks in advance for any hints and tips.

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sllertsNewcomer

Previewing notification emails and notifications from sandbox

Is there any way to preview what a notification email will look like?For example, we’re enabling eCommerce shortly and I have no idea what {{order_receipt}} is going to look like when included in a notification so I can decide if I want to use that shortcode or not. Help pages don’t go into detail on this, no examples anywhere that I can see.Also, how can I get notifications from my sandbox working? I need to enter a “From” email address for a notification but I get an error saying I have to set this address in Domain Management. But Domain Management is empty in the sandbox!

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ILT Learner is absent, what should course status be

lhubbardHelper III

posted in Product Q&A

Looking for feedback on how others would handle this.(Yay we get more reporting coming on event status, but…..I don’t know if that answers my questions/problem.)If you mark a learner absent on an event for a course that is attendance based for course completion. It shows their status as ‘in progress’.I don’t know what the right answer is here. I don’t think it’s fair to mark them complete, they didn’t show up. BUT the course is over, they can never complete it.I want to capture that they didn’t show up, I don’t want to show a completion on course reporting (Credit where it isn’t due), but I also don’t want it to hang out forever on their in progress course list.I could mark them as ‘suspended’ I guess? What does that status even mean?How are you all dealing with this?

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JKolodnerHelper III

Enrollment Priority Attributes - do they show anywhere in records?

We are using Enrollment Priority Attributes for some assignments. We would like to know if the attribute designation (e.g., required, mandatory, optional, recommended) that is applied when the course is assigned appears anywhere in records. We know it appears on the home page on the assigned course’s tile, but we would like to see it in a report, or some other place we could pull data from. Perhaps there is an API that would expose it?Thanks!

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adding a new course to a learning plan

melissa.vonhattenNovice I

asked in Let's Talk Shop

When you add a new course to an existing learning plan are learners who are currently enrolled in the learning plan automatically enrolled into the newly added course or do I need to do this manually?

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LisbriNovice I

Problem with renewing certification of an ILT course that is linked to an equivalent initial course

Hi there,We have many courses set up where the initial course is long, and does not need to be repeated, but a shorter ‘refresher’ course needs to be repeated yearly. These have been set up early this year (newbies to Docebo!) as being equivalent courses, with recertification linked to the refresher.What I’m finding is that as soon as someone hits ‘renew’ on the certification, and chooses a session for the shorter refresher course, the system is saying that the course is now complete, and renews the certification for another year, before the user even attends the session or completes any training.Having read other past ‘conversations’ I believe this is because of the course equivalencies, is this correct? Suggestions on the simplest solution to this? Should I stop using the equivalencies function?Any help appreciated!!

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JKolodnerHelper III

Makeup assignments for people back from Leave of Absence

When our employees go on leave of absence, their profiles are deactivated. When they come back, they are reactivated. While they are deactivated, they cannot receive any training assignments. Does anyone have a suggestion for how we can make sure that they are assigned training they would have gotten during their absence, in an automated way upon their return?

242

JeanetteMcVeighHero III

Is there a way to add the user's first name to text in html widget

I would love to bring the user’s first name into an html widget. Anyone know how (assuming it’s even possible)?

2695

sjennings78Guide III

New Course Player header layout options issues

Anyone else not thrilled with the new course player header layout options? I like having those options, don’t get me wrong, but they do not work like I would hope.I am actually testing from a Learning Plan at this time, not an individual course, so please correct me if this does in fact work correctly from an individual course!For the Solid Color Layout option, you can set a color to use, but it does not in fact show a solid color… it uses a gradient with no options to change the other shades in the gradient. So we can choose to use one of our brand colors, but because of the gradient it does not align with our branding. For example, we have a Cerulean color selected but this is how it appears:...when it should just be the very top layer of color:

102217

asked in Integrations & APIs

simonpNovice II

Get regular user's transactions from API - including course/product reference

Authenticated as a regular user, I would like to get all the user’s transactions, with course reference included (course ID).The endpoint /ecommerce/v1/transaction can be called by regular users, but it doesn’t include a reference to the course in question. On the other hand, /ecommerce/v1/transaction/list does include a course reference; however, it only works for elevated users.Any guidance appreciated.

352

asked in Integrations & APIs

Mateusz.DabrowskiNewcomer

API - How to Set Occupation And Skills For Multiple Users?

Hello Docebo experts :)I am having an issue with using the API to set occupation and skills for multiple users and would really appreciate your help. I don’t understand what the “canonical” variables stand for and where I can obtain them from. Here is my attempt, which sadly resulted in an error. I tried to assign a skill “Effective Communication” to a particular user. { "occupation": { "code": "esco_occupation_52df9d56-efd4-48d0-ad93-59231943fc4c", (i got the code by using “Retrieve The Occupations List From Workforce Service” on a user who already has a skill “Effective Communication”) "name": "3D Animator", "canonical_code": "string", (I have no idea what to put here) "canonical_name": "string", (I have no idea what to put here either) "is_custom": false (since this occupation was already set up by default by Docebo) }, "skills": [ { "code": "added_skill_effective-communicat

1493

melissa.herndonNovice III

Categories on learner dashboard

Hello!We have a customer that wants sub-catalogs or categories of courses. Their courses are already broken down into 4 catalogs, but they would like categories under one of those. They also want these subcategories/catalogs to display on the learners’ dashboards but I am having a very hard time figuring out how accomplish this. I have created two test courses and put them both in the same catalog but different categories. There is no category widget for dashboards, but I keep seeing references to this being accomplished with the catalog widget and displaying associated categories as “tiles.” Does anyone have experience with this or other ways to further categorize courses? We don’t want them in a learning plan but as individual courses grouped together. I hope at least some of this makes sense! Thanks in advance

383

ariel.zimmermanHelper I

QR Codes for attendance for in-person ILT without it emailing them

I’ve been reading through other posts and the articles and can’t quite find the answer to my question.Use case: We have an in person ILT and want to provide a way for each learner to be marked as attended without having to pass around a paper for sign in and then enter in Docebo later. We would like to have a QR code that they can scan when in the room that will mark attendance.My understanding was that the only way to do this would be to have an evaluation set up, so I started working on that, thinking I’d just have 1 question so it’s easy. But looking at the evaluation settings, it looks like the evaluation gets emailed to all enrolled. Which makes using it as an attendance mechanism unusable.Am I missing something? This shouldn’t be so hard.

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IanGuide II

Does Docebo VILT for Teams sync attendance from Teams to Docebo?

This may strike some of you as a dumb question, but I don’t care, I’ve spent too long looking for a definitive answer without finding one.If we configure Docebo VILT for Microsoft Teams, will attendance in Docebo be synced from the actual attendance records in Microsoft Teams?

1999

posted in Let's Talk Shop

anna.messnerHelper I

Looking for ideas : Course Naming Conventions

Hey everyone, I’m looking to hear from others about their course naming conventions.What guidelines do you have in place for how courses are named in your platform? We don’t currently have any governance or standards for how we title our courses and I’m looking to set some up, and would love to hear what others are doing.Thanks!

231

posted in Product Tips & Tricks

simone.yaghiInfluencer III

External Training App for Conferences

Hi all, we’re exploring using the external training app to track conference attendance in our organization. Does anyone do the same or similar and have best practices to share?

120

posted in Let's Talk Shop

connenNewcomer

Communities (not to be mistaken for Community)

My organization is in the process of onboarding Docebo and we’ve added on the Communities product. Has anyone else implemented Communities into their platform?Our use case will be for all internal employees with both companywide and segmented “Spaces” for job role and office location. The build out process has been very easy, but I think I’ve hit the limits of this product already and I don’t see any upgrades mentioned on the Feature Roadmap.The nomenclature makes Communities a very hard topic to search for here in the Community.So, is anyone using Communities? I’d love to hear how others are getting the most out of this Docebo feature.

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User enrolled into ILT session - visible on desktop but not on Go Learn App

rhunt79Novice III

posted in Product Q&A

Hi...I’m hoping someone may be able to save my sanity.We’re holding a sales conference and have created courses/sessions using the ILT function...so that our attendees know where they need to be. All courses/sessions are fine apart from one. When a user logs into the desktop version of your platform the specific session they’re enrolled in is absolutely fine and visible (as below):However, when they log into the Go Learn App they see the below:I can only think it’s a setting issue and I've done something differently when creating this course/sessions, but I’ve gone through and all courses appear to have the same settings.Has anyone come across this issue before? It’

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Cary04Novice I

Managing Last-Minute Learner Cancellations: Best Practices?

Hi everyone 👋I’d love to learn how others are managing last-minute learner cancellations for instructor-led workshops in Docebo.We’re currently facing a challenge where learners often unenroll very close to the session start date. This creates additional costs and operational overhead for our team, and it’s also extremely difficult to track consistently, which makes it harder to manage the issue and improve the process over time.I’d be really interested to hear: Do you have a cancellation policy in place for ILT sessions? How are you enforcing this policy within Docebo? Are you using any specific settings, automations, reports, or workflows to track late cancellations or no-shows? Have you found any approaches that successfully reduce last-minute unenrollments? Any examples, lessons learned, or Docebo configurations you’re willing to share would be greatly appreciated.Th

382

rachellealbrightNewcomer

Keeping categories in a certain order with randomized questions

I’m creating an exam where I need to randomly generate questions from a number of categories. The “show a certain number of questions for each category” works great for my use case as far as pulling questions, but I need the categories themselves to appear in a certain order, as the test questions get progressively more complex. For example: Category A: 2/5 questionsCategory B: 3/10 questionsCategory C: 4/8 questions Is there a way to have the Category A questions appear first, followed by Categories B and C?

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