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Hi - I have manually entered a new certificate for an employee. Upon trying next to find the Archived Certificate - i was unable to do so - where have they gone?

Is anyone using SCORM files with Tests? Does the reporting give you user data,  question & answer + final core data? 

We are using iframe with Google Forms into an E-learning course for a skills assessment and there are multiple forms to fill out. This gives the user more flexibility to go back in and out to complete each section but unless they click on this SUBMIT button at the bottom of the form. Unfortunately, once they open up each section, there’s a notification from Docebo in the platform that says they’ve completed the section successfully - and that’s not messaging we want them to see. Is there a way to turn that off? 

Hello,I’m a super admin and new to the Docebo platform. I am trying to run custom reports for our monthly ILT session using the Sessions Statistics report type. But I noticed that once the session ends, the number of “Users Completed Session” is removed from the number of “Users Enrolled Session” - > is there a way around to keep the numbers under “Users Enrolled session” to showcase the actual event level enrollments for that month? The attendance is automatically marked present if the attendees join the session. Thanks for any guidance!

Hello There, Recently i set up a notification for Certification Has Expired event to send out an email notification 30 days before a certificate expires. I hit a roadblock because we are managing a few certifications within the company and some certification has a validity of 2 years and some don’t. The issue is the 30 days notification automatically applies to all certifications but i only want to set up email notification for 1 certification and not 5 of them. Other users who have existing active certification receives the same email content but the email content is not referring to their active certification at all! I have checked with Docebo support and according to the support team, it is a bug. i am surprised.  Any recommendations?  regards,Will.   

Hi there!  I’m really struggling to figure out how to display a set of courses that are mandatory for a user to complete.  We can assign the days of validity or end date with a soft deadline but it doesn’t stick out, and there doesn’t seem to be a way to differentiate between those courses that are required of them, and courses that they self-enroll in to complete at their own leisure.   The Pages tasks widget - “display upcoming deadlines” only displays deadlines for courses due dates that are in the future (not overdue), and then when there isn’t something in the future, it tells the user they’re all good, when they actually have courses past due, sitting under Not Started or In Progress.   The Pages channels and catalog widgets does not allow a display that filters out courses that are already completed.   What do you do to differentiate for a user, their mandated/required/mandatory or assigned training from self-paced self-enrolled training?   Appreciate your experience and ideas w

We have a channel that is visible to only 1 user group. The channel widget is on our default home page, but the users who don’t have visibility to the channel are seeing a “whoops nothing to see here” error. I’ve scanned through channel related articles, but any recommendations? I think my best option is to create additional pages, but I want to keep that structure as clean/efficient as possible. 

I have been researching ways to adjust the Breadcrumb Navigation settings and I am currently stuck on this. Could some please give some advice or direction on this?  Here is my scenario: Our page is setup to display Breadcrumbs in the following format:< Back I Home > Admin DashboardCustom Styles CSS input: : /* ************************************** *//* Makes the 'breadcrumb bar' a gradient. *//* ************************************** */  /* doc-layout-breadcrumbs .breadcrumbs {    background-image: linear-gradient(45deg,#0068D9 0%,#333333 20%)!important;} */  doc-layout-breadcrumbs .hierarchical-breadcrumbs ui-icon {    margin-right: 10 px; It has been requested to extend the Breadcrumb Trail to show all steps the user took to get to the current page.For example, <Back I Home > Page 1 > Page 2 > Page 3 Any assistance is greatly appreciated. 

What are the restrictions and limitations for linked content on Channels?  For example, adding an external link to YouTube or Vimeo allows the Learner to watch the video within Docebo, however, posting a link to a video from LinkedIn, redirects the Learner out of Docebo and onto a new tab. I would like to add links to online learning “games”, but want the learner to stay on the tiles page so they can easily add comments and ask questions.

I was wondering if anyone knows if you can add more detail to the leaderboards (design, store information, ownership groups, etc) If so can you direct me in the right direction to do this? Thank you!

Hi Docebo Community, I am preparing to set up a multi-tenant use case with approx. 200-500 domains, one for each provider. In addition, I would like to be able to share content across the domains while keeping them in one higher arching domain where I can update and version when updates are needed. This will be a large undertaking and I would like to set it up properly. Would you please advise if you have an understanding of how this can be done? Thank you!Michelle 

Dear Docebo team. New user here. I would like to know if it is possible to prevent the user from downloading a video file. It was uploaded from a mp4 file but the users are not allowed to distribute it externally, so we decided to not allow them to download the video. However, we are not able to find where that option is within the platform. They still should watch the video through the browser but not download it on their personal devices. Thanks!

Hello! We have a course set up for Certification & Retraining that is coming up for renewal soon. I have made some minor updates to the training material (SCORM 2004), which I’m hoping to upload through the Central Repository without impacting the course. However, I need to know what, if any, impact this will have on the Certification & Retraining process and whether I should update it by Overwriting the content or by Versioning the content? Which will have less impact on the users and guarantee that the course records will be archived, and the course set to Renew on the appropriate dates.I’ve read the following articles: Managing the Certification and Retraining App, Managing the Central Repository, and Uploading and Managing SCORM as Training Material, but I do not see anything that would answer my questions. This is an annual compliance training event, so I cannot risk getting it wrong or having to manually re-enroll everyone on their respective renewal dates throughout the

I am probably missing something fairly obvious here, but if we create a test that is packaged as SCORM 2004 (3rd edition), and within the test we have it configured to allow 2 attempts and that’s it..What is stopping the user from relaunching the SCORM test, and selecting the Start Over option to reset their score? I know we can select the option to only allow them to open the training material one time, but the counter point I’m getting to that solution is the need for users to review the test once they either passed or reached maximum attempts.Curious to see thoughts on this situation. Thanks!

Hello, Community! We’re new to Docebo (we just finished our onboarding!) and fairly new to CSS as well.I’d like to add a label to the “three-dots” icon at the top of the course page (or any page) so that people know it is a “More Options” menu. Our people seem to be “missing” that this icon is there.During onboarding, our rep provided the following code to add a label to our Admin gear:#doc-layout-internal-header > nav > div.internal-header-navigation-group.internal-header-navigation-group-bordered.internal-header-admin-menu.ng-star-inserted > div > ui-button-icon::after{content: "Admin";color:#000;font-size: 0.88em;font-weight: 600;} I could replicate this coding, and I’m typically the kind of person who likes to dig in and figure things out myself, but I’m not sure of how to locate the pathing I need to identify the “three-dots” menu. Hard to dig in when I’m not sure where to start digging :)Any help and guidance you can provide would be greatly appreciated.

If a trainee has found a particular course useful, they may wish to share it with other colleagues. Is there a function within course management that enables the trainee to easily ‘forward to a colleague’?Thanks

Hi all I’m trying to work out if there’s a way for a single learning plan (containing two courses) to mark a separate single course as complete.Alternatively (and ideally) I’m looking for a way that two courses when both have been completed mark a single course as complete. For example: User completes course A & Course B and it marks course C as complete If user completes only Course A, course C is not marked as complete If user completed only Course B, Course C is not marked as complete We need this as we have one arm of our business that runs the content as two separate workshops as they go through in detail, whereas other teams do this in the one session.Also, due to their roles, some staff are only required to complete Course A for their compliance.  Any thoughts are welcome! 

Is there a way for users to be able to view course descriptions with Public Catalog off (many teams do not like users seeing the public catalog page to be the default splash page) and ”Only admins can enroll users” set on courses (most of my teams do not want self-enroll, nor deal with approvals)?When the above items are set, users just see the card for the course and it shows as “locked” and you cannot click on it.  It would be nice if you could click on it to view the description and just have the enroll button hidden.I can’t find anything in the KB and no one else seems to have posted about this specific scenario.  

I am trying to add the instructor to the vILT session or Event through the API and want to run a script for the whole year's Schedule.Assign instructors to sessions or events:/course/v1/instructors/addAnd the request Body is :{ "items": [   {     "id": 0   } ], "options": {   "instructors": [     0   ],   "type": "string",   "replace": true }} What should i insert Here. Also, i get this response.[Attached]  

Hi, we would like to show the user’s name on each page/tab of the user personal summary. Currently the name only appears on the Statistics page, but we’d like to have it appear on the other pages. Has anyone created CSS code to do this? 

Is there an option to select how many reminder emails are sent after a survey is sent? Or, is that something a ticket needs to be created for? 

Hi! Is there a way to get rid of the Event column under My Activities> Badges? Thanks!

Hi Our scheduled reports are no longer working since the upgrade last week, has anyone else having this issue?

Hey all,We seem to be having problems with Google Analytics 4 and SSO. We use various marketing channels to drive people to the content eg Yammer, Emails, MailChimp etc. and we assign UTMs to our links which should filter into GA4 audience acquisition. However, anyone who hasn’t been logged in to Docebo for over 24 hours, they go via SSO and it redirects so many times that they end up coming in to GA4 metrics as just “Microsoft” with no other availability to track their source.If anyone could help, we would greatly appreciate it!!Vesta

https://help.docebo.com/hc/en-us/articles/360020126999-Introduction-to-Docebo-APIs#subtitle-9Does anyone know where to find Additional Field IDs to use in the API browser? Is it just the order that they are listed in Additional Fields??